Homebase Reviews & Product Details

Homebase is pretty intuitive, quick, and easy to make changes in, and the system feels seamless. I like being able to message staff and keep people informed about schedules and pay. The support is tremendous: they get back to me quickly by chat or call, listen, and usually answer our questions within minutes. It’s easy to move people around or switch things around within minutes, and adding team members or terminating staff doesn’t take long. With our part-time team across multiple locations, I like being able to keep people connected and know where everyone is and whether they’ve clocked in. The platform is flexible, so we can create workarounds when we have issues. It has adapted and grown with our company, and setup was pretty easy. Review collected by and hosted on G2.com.

I haven't really used the AI feature in scheduling much because we have people in different locations, and it sometimes brings up answers that wouldn't work. I could also use more support learning how to use the reports and some features we don't use yet. Review collected by and hosted on G2.com.

I like that I'm able to review and adjust time sheets and run payroll from anywhere with the app or website via my phone. It makes travelling for work less stressful knowing I can work on admin tasks as needed. Review collected by and hosted on G2.com.

I thought it was fairly straightforward as I was brought on after the team had been using it. It did take a bit to get used to but once you do it's fairly easy to navigate

One of our staff did have the issue where they were not able to connect to homebase - using the app or website - with an older (like 2-5 years old) phone. It does mean that every week we hand enter their hours. Review collected by and hosted on G2.com.

I use Homebase for my employees to do their time sheets, and it's great that I can see when they clock in and out, and manage break times, which ensures they're not going over. I love that it's free for my company size, making it cost-effective, and it's great for working remotely. The initial setup was very easy. Review collected by and hosted on G2.com.

I think everything works well, but there's one thing that might be a glitch. Sometimes when employees clock in, it says I need to fix something because it shows they haven't clocked out for the day, even though they're not supposed to be clocked out yet. I get that message for some reason. Review collected by and hosted on G2.com.

I find Homebase extremely easy to use, for both business owners and employees. The setup is very easy, and onboarding is as simple as clicking through: the employee gets the paperwork, fills it out, and it comes back to me. I don’t have to search for or send paperwork myself. I just enter the employee’s phone number and email address, and Homebase handles the rest, which saves me time. It also solves my scheduling issues and does my payroll for me. I recommend it to new and seasoned business owners. Review collected by and hosted on G2.com.

I don't have anything I dislike about Homebase. Review collected by and hosted on G2.com.

Homebase is easy to use and is user friendly for even our more tech challenged staff. Staff are able to provide me updates to the schedule and request time off at any point without having to track me down. There are multiple pricing options so it has worked for our business at different points. Anytime I had to use support is was a quick answer. Review collected by and hosted on G2.com.

There have been a few bugs in the homebase time clock that have been annoying. I find that I sometimes need to review changes to the platform with staff as updates to the UI happen suddenly. Review collected by and hosted on G2.com.

I really love how straightforward Homebase is. The interface feels intuitive, and I can get almost everything done with a single click, which saves me hours of administrative work every week.

A few specific things that make it such a great fit for us:

Scheduling: Building schedules for our event setup and delivery crews used to take forever. Now the drag-and-drop builder makes it quick to coordinate shifting schedules and adjust on the fly.

Time Tracking: Having the crew use GPS clock-in on their phones is a lifesaver. I can see exactly who’s at which event site without having to micromanage.

Team Chat: The built-in messaging is perfect for keeping everyone in the loop, especially when there are last-minute changes or site-specific instructions for our rental equipment.

Payroll & Costs: Approving timesheets and exporting them to payroll takes just a few minutes. Being able to see our labor costs per shift in real time also makes it easier to track our margins.

Overall, it takes the headache out of managing a mobile team and keeps everything organized in one place. Review collected by and hosted on G2.com.

Honestly, I haven’t found many downsides. It fits our workflow extremely well and consistently does exactly what we need it to do.

We haven’t run into any major issues so far—no significant glitches, downtime, or roadblocks that have slowed us down. From a reliability standpoint, it handles all of our event rental and logistics scheduling smoothly, without any real friction.

If I had to point to one minor wish, it would be slightly deeper customization for specific equipment categories. That said, the current setup works perfectly fine for us, and there aren’t any real drawbacks that get in the way of our daily operations. Review collected by and hosted on G2.com.

What I like best about Homebase is its reliability and ease of use. We've used it for more than five years, and it has consistently handled scheduling, time tracking, and team communication without issues. The interface is intuitive for both managers and employees, and it has saved us a significant amount of administrative time. The fact that I haven't felt the need to look for another scheduling platform in all these years says a lot about how well it meets our needs. Review collected by and hosted on G2.com.

> There isn't much I dislike about Homebase. The two improvements I'd most like to see are a complete history of changes made to each shift, including who made them and when, and integration with our franchise POS system so labor and sales data can be viewed together. Homebase already integrates with many POS systems, so this is more of a limitation of our franchise software than Homebase itself. Other than those items, it's been a dependable platform that has served our business very well. Review collected by and hosted on G2.com.

I like how easy Homebase is to use, and their customer service is very friendly and responsive. Whenever I encounter any issues, I can rely on their support to quickly address them. Homebase's scheduling feature is very helpful for keeping track of employee and contractor shifts, and it helps us stay on top of our hours. The payroll organization feature is also beneficial, as it automatically reconciles and adds up all the income for our contractors, making it easier to manage payroll and verify payments. Aside from that, the initial setup was very straightforward, with a helpful guide and tutorial that enabled me to do it myself without needing to contact customer service. Review collected by and hosted on G2.com.

At times, the geofencing can be a little tricky and confusing. I've had a couple of issues there, and while they've been resolved, I think it's something that Homebase can definitely improve upon as they grow. Review collected by and hosted on G2.com.

I like that schedules, timesheets, and PTO can all be built out within one platform. Employees can access the platform to clock in and out for breaks and shifts, and managers can easily review and fix timesheets when needed. PTO requests can be submitted through the app and, once approved, are automatically deducted from PTO banks. Onboarding is easy as well. Review collected by and hosted on G2.com.

I dislike that I can’t have more than one “PTO” policy. For example, we have “PTO,” Vacation, and Incentive PTO, yet we can only set up one PTO policy. For us, PTO runs from the first day of the year through the last day of the year; however, Vacation runs from anniversary date to anniversary date. Because these policies follow different timeframes, they require different PTO policy build-outs, and the current setup doesn’t allow for that. Review collected by and hosted on G2.com.

Time tracking and overtime visibility, plus a mobile app that makes it convenient for hourly workers. Review collected by and hosted on G2.com.

employees run into glitches when clocking in or accessing schedules. Some users report slow responses or difficulty resolving issues. Customer services agents are very hard to reach to get help right away Review collected by and hosted on G2.com.