--- title: Homebase Reviews meta_title: 'Homebase Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 560 reviews by the users' company size, role or industry to find out how Homebase works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 560 scale: '5' date_modified: '2026-07-28' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Homebase Reviews **Vendor:** Homebase **Category:** [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software) **Average Rating:** 4.6/5.0 **Total Reviews:** 560 ## About Homebase Homebase is a comprehensive workforce management solution designed specifically for hourly teams, catering to the unique needs of small businesses. This platform streamlines various aspects of team management, including time tracking, scheduling, communication, and payroll, making it an essential tool for businesses looking to enhance their operational efficiency. By automating many time-consuming tasks, Homebase allows managers to focus on more strategic initiatives, ultimately improving overall productivity. Targeted primarily at small to medium-sized businesses, Homebase is particularly beneficial for industries that rely heavily on hourly workers, such as retail, hospitality, and service sectors. The platform addresses common pain points such as scheduling conflicts, time theft, and compliance with labor laws. By providing a centralized hub for team management, Homebase enables businesses to maintain a well-organized and productive workforce while ensuring that employees remain engaged and informed about their roles and responsibilities. Key features of Homebase include an automated time clock that simplifies time tracking, significantly reducing the administrative burden on managers. This feature can save managers over five hours a week, allowing them to allocate their time more effectively to other important tasks. The scheduling tools offered by Homebase help eliminate chaos by providing templates, reminders, and shift notes, ensuring that all team members are aware of their responsibilities and schedules. Additionally, the platform centralizes team communications, fostering a collaborative environment where employees can easily share updates and information, thus enhancing teamwork and transparency. Homebase also simplifies payroll processing by eliminating manual data entry and paperwork. This feature not only saves time but also minimizes the risk of errors, ensuring that employees are paid accurately and on time. Furthermore, Homebase offers resources to help businesses stay compliant with federal and state labor laws, reducing the risk of costly penalties. Its integration capabilities with various point-of-sale systems, sales tools, job boards, and payroll providers further enhance the platform's versatility, making it a valuable asset for any small business looking to streamline operations. With mobile applications available for both iOS and Android, Homebase ensures that users can stay connected and manage their teams on the go. This flexibility is particularly advantageous for businesses with employees who are frequently on-site or working remotely. With over 2 million hourly workers already benefiting from Homebase, it has established itself as a trusted solution in the workforce management landscape, recognized for its effectiveness and user satisfaction across various platforms. ## Homebase Pros & Cons **What users like:** - Users find Homebase to be **easy to use** , facilitating seamless communication and shift management for their teams. (88 reviews) - Users value the **easy scheduling** of Homebase, facilitating smooth team communication and shift management. (76 reviews) - Users value the **scheduling ease** of Homebase, allowing efficient management without navigating complex menus. (74 reviews) - Users praise Homebase for its **user-friendly interface** , making scheduling and communication seamless and efficient. (48 reviews) - Users appreciate the **time-saving features** of Homebase, enabling quick scheduling and seamless employee management. (39 reviews) - Easy Setup (38 reviews) - Easy Management (37 reviews) - Time Tracking (34 reviews) - Setup Ease (32 reviews) - Shift Management (30 reviews) **What users dislike:** - Users find **limited customization** in Homebase, particularly in mobile app features and scheduling views, which hinders flexibility. (19 reviews) - Users face **scheduling issues** with reminders and accessibility, complicating clocking in and out effectively. (19 reviews) - Users find the **limited features** of Homebase inadequate, particularly in the mobile app and basic plan offerings. (17 reviews) - Users point out the **lack of essential HR features** , limiting overall functionality and user experience with Homebase. (14 reviews) - Users face **clocking in/out issues** with Homebase, especially during updates, affecting shift management efficiency. (12 reviews) - Users experience significant **payroll issues** with Homebase, including poor support and frustrating software bugs impacting functionality. (11 reviews) - Expensive (10 reviews) - High Fees (10 reviews) - Clock-In Issues (8 reviews) - Clocking Issues (7 reviews) ## Homebase Reviews ### 1. Easy to Use with Strong Scheduling Features **Rating:** 4.0/5.0 stars **Reviewed by:** Lillian L. | Engagement Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Homebase?** I like that Homebase is easy to use. I find the Calendar feature especially valuable because it helps me visually see the schedule with the dates for work. The initial setup was also easy. **What do you dislike about Homebase?** I think Homebase could have more functions, especially more HR options. **What problems is Homebase solving and how is that benefiting you?** I use Homebase to see and view work schedules easily with the Calendar feature, which helps me visually see the schedule. It's easy to use. **Official Response from Tiffany Hakimianpour:** > We're glad to hear that you find Homebase easy to use and that the scheduling features are valuable to you. We appreciate your feedback about wanting more HR options, and we'll take that into consideration for future updates. ### 2. Easy to Use and Truly Useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Homebase?** I like that it is easy to use and usefull i like it **What do you dislike about Homebase?** nothing all is a==================================== **What problems is Homebase solving and how is that benefiting you?** scheduling, mesaaging the team, keep track of history **Official Response from Tiffany Hakimianpour:** > We're glad to hear that you find Homebase easy to use and useful. Thank you for the positive feedback! Thanks for being part of the Homebase community! ### 3. Helpful Timecard Add Feature and Easy Downloads for Payroll **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Homebase?** Using the add feature to create timecards for employees that hadn't clocked in or out was helpful. The file download option of summarized timecards helped with completing payroll. **What do you dislike about Homebase?** When employees had two different payrates and titles, the downloaded timecard summary didn't distinguish what hours belonged to what payrate. **What problems is Homebase solving and how is that benefiting you?** Homebase helped us separate our employees into the different business units we were operating so I could break payroll down and expense it to the proper locations. **Official Response from Tiffany Hakimianpour:** > Thank you for the great feedback! We're so glad the timecard management and payroll download features have made things easier for your team. Being able to break payroll down by business unit is exactly the kind of flexibility we love to provide! Your note on multi-rate timecard breakdowns is really useful feedback — we'll make sure it gets to the right people. Thanks for being part of the Homebase community! ### 4. Homebase Is User-Friendly and Has Everything at Your Fingertips **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Homebase?** Homebase is very user-friendly. Everything I need is right at my fingertips, and it’s easy to find what I’m looking for. **What do you dislike about Homebase?** I don’t have any dislikes about the Homebase program. **What problems is Homebase solving and how is that benefiting you?** Homebase helps me stay on track thanks to how well the program is organized. **Official Response from Tiffany Hakimianpour:** > We're thrilled to hear that you find Homebase user-friendly and easy to navigate. We strive to provide a seamless experience for our users. ### 5. Homebase makes life easier for owners and managers **Rating:** 5.0/5.0 stars **Reviewed by:** Joe W. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Homebase?** The most helpful part of Homebase is that it integrates with our Clover POS system. Once an employee is created in Clover it’s easy for the employee to clock in/out for their shifts. Homebase ensures they clock in when they enter their PIN code to access the register so employees don’t miss clock ins ver often. It also tracks break times and helps us manage tips pay out with ease. **What do you dislike about Homebase?** The only thing we struggle with at times is network related. If our POS drops off the network or internet goes down sometimes data doesn’t sync right away. **What problems is Homebase solving and how is that benefiting you?** Homebase is solving Managing time cards and payroll processes. For admins it cuts down on so much manual work each week and I don’t have to worry about employees missing their time punches. **Official Response from Tiffany Hakimianpour:** > We're glad to hear that Homebase has been helpful in integrating with your Clover POS system and making it easy for your employees to clock in and out. We understand the importance of accurate time tracking and are constantly working to improve our network reliability to ensure seamless data syncing. ### 6. Easy-to-Use Scheduling with Helpful Communications **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Homebase?** Easy to use - scheduling software is great. Comms section is also helpful. **What do you dislike about Homebase?** Limited integrations to our payroll software which would speed our process. **What problems is Homebase solving and how is that benefiting you?** Allowing us to schedule efficiently, employees can trade shifts and we can communicate as a team instead of email. **Official Response from Tiffany Hakimianpour:** > Thanks for the review! We’re glad to hear the scheduling tools and team communications are helping you manage shifts and keep everyone connected more easily. It’s great that features like shift trading are making scheduling more efficient for your team. We also appreciate the feedback on payroll integrations and will be sure to pass that along to our team. ### 7. Effortless Scheduling, Stellar Usability **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel M. **Reviewed Date:** January 30, 2026 **What do you like best about Homebase?** I like that Homebase is easy to use for making a schedule and my employees can navigate the site easily. I also found the initial setup completely easy. **What do you dislike about Homebase?** nothing **What problems is Homebase solving and how is that benefiting you?** Homebase solves most scheduling problems, from clocking in to viewing team hours easily. It's user-friendly for both making schedules and employee navigation. **Official Response from Tiffany Hakimianpour:** > Thanks for taking the time to share your experience. We’re happy to hear that Homebase made scheduling and setup straightforward, and that your team finds it easy to clock in, view hours, and navigate day to day. Creating a simple, reliable system for both managers and employees is core to how Homebase supports scheduling and time tracking, and we appreciate you confirming that in practice. ### 8. Free, Easy to Use, and Popular with Employees **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Homebase?** Free and easy to use. Employees like it as well. **What do you dislike about Homebase?** I only need the clock in and out function. So the other features aren't necessary. Also annoying that I have to pay to make another person a manager so that they can add shifts. **What problems is Homebase solving and how is that benefiting you?** Cloud based clock in and out **Official Response from Tiffany Hakimianpour:** > Thank you for your review! We’re glad to hear Homebase is easy to use, works well for your team, and helps simplify cloud-based clocking in and out. We appreciate your feedback about manager permissions and feature needs. We understand that every business uses Homebase differently, and we’ll share your input with our team as we continue refining plans and flexibility. Thanks again for sharing your experience with us! ### 9. Easy for Staff and Management **Rating:** 5.0/5.0 stars **Reviewed by:** joleen f. | Residential Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Homebase?** the ease of use for the staff and management **What do you dislike about Homebase?** sometimes its hard to find things that i question **What problems is Homebase solving and how is that benefiting you?** phone calls from the staff with there hours and locations **Official Response from Tiffany Hakimianpour:** > We're glad to hear that you find Homebase easy to use for both staff and management. We understand that finding certain features can be challenging at times, and we're continuously working on improving the user experience. As for the problems Homebase is solving, we're happy to hear that it's helping to streamline communication and reduce the need for phone calls regarding staff hours and locations. ### 10. Homebase Review **Rating:** 3.5/5.0 stars **Reviewed by:** Stephen T. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Homebase?** Having scheduling, timeclocks and onboarding all built into one software. It is very easy to use and manage employees. **What do you dislike about Homebase?** It is built for American companies so their support for Canadian companies, employee tax documents and compliance is all tailored to US laws. **What problems is Homebase solving and how is that benefiting you?** It allowed us to go paperless with all of our on-boarding documentation. **Official Response from Alifa Jamal:** > Hi Stephen, Thank you for your review! We’re so glad to hear that Homebase has made managing scheduling, time clocks, and onboarding easier for you. It’s great to know that everything is streamlined in one place. We also appreciate you sharing your thoughts on the platform’s limitations for Canadian companies. We understand how important it is to have tax and compliance features tailored to local regulations, and while our current focus is on U.S. laws, your feedback is valuable and helps us understand how we can improve our support for international users in the future. Thanks again for being part of the Homebase community, and we’re here if you have any other questions or suggestions! ### 11. Homebase: User-Friendly and a Great Resource for Our Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Homebase?** Homebase is very user friendly! It's been a great resource for our team! **What do you dislike about Homebase?** The messaging is a bit cluttered. Would love to see this get a bit more built out over time. **What problems is Homebase solving and how is that benefiting you?** Creating efficient schedules quickly! **Official Response from Tiffany Hakimianpour:** > Thank you for the kind words and for taking the time to share your experience! We're so glad Homebase has been a user-friendly resource for your team and is helping you build schedules efficiently. Your feedback on messaging is appreciated — we're always working to improve the product, and input like yours helps shape where we focus. Stay tuned for updates! ### 12. Scheduling Made Easy with Employee-Submitted Availability **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Homebase?** Employees submit their available hours and I make the schedule from the hours they submit. **What do you dislike about Homebase?** There really isn't anything I dislike about Homebase. **What problems is Homebase solving and how is that benefiting you?** The approval process has improved and is much easier now. **Official Response from Tiffany Hakimianpour:** > Thank you for your review! We're glad the employee availability submissions and approval process are making scheduling easier for you. It's great to hear Homebase has been a smooth experience — we appreciate your support! ### 13. HomeBase Scheduling and Chat: Exactly What We Need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Homebase?** The scheduling and chat features are what we use and like most about HomeBase **What do you dislike about Homebase?** At this moment there are no complaints I have about HomeBase **What problems is Homebase solving and how is that benefiting you?** We are able to schedule everyone in one place including time off requests, cover requests, and easy to manage chat features. **Official Response from Tiffany Hakimianpour:** > Thank you for the great review! We’re so glad to hear the scheduling and chat features are exactly what your team needs. It’s great to know having everything in one place — from time-off and cover requests to team communication — is making things easier to manage. We truly appreciate you sharing your experience and being part of the Homebase community! ### 14. Effortless Time Tracking and Hour Management **Rating:** 5.0/5.0 stars **Reviewed by:** Kat H. | Patient Coordinator, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Homebase?** Easy to clock in and out and manage logged hours. **What do you dislike about Homebase?** No complaints or issues yet. I have used homebase for over a year. **What problems is Homebase solving and how is that benefiting you?** This allows us to clock in effortlessly and it keeps track of the locations that you logged in. **Official Response from Tiffany Hakimianpour:** > Hi there — thanks for sharing your experience! We’re glad to hear Homebase has made clocking in and out simple and that hour tracking has been working well for you over the past year. Location-based time tracking is designed to help teams stay accurate and accountable, so it’s great to know that’s been useful for you. Thanks again for being a Homebase user — we appreciate your support! — The Homebase Team ### 15. Homebase Review: It's pretty good. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Homebase?** It is simple to use, intuitive, and makes scheduling an easier process **What do you dislike about Homebase?** I don't like the required use of AI throughout the website. Additionally, I don't think the group messaging function is intuitive. I would love to see it be an easier tool to use. **What problems is Homebase solving and how is that benefiting you?** I wouldn't say that we are having a "problem" but it is a great scheduling tool and a sufficient messaging tool. **Official Response from Tiffany Hakimianpour:** > Thank you for the honest feedback! We're glad scheduling has become a smoother process for your team. We hear you on the group messaging — making it more intuitive is something we always want to improve on, so we'll pass that along! Your thoughts on the AI integration are also noted and appreciated. We're always working to make the experience feel just right. Thanks for being part of the Homebase community! ### 16. Easy to Navigate with Amazing Free Content for Effective Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Homebase?** Very easy to navigate and function. The Free content is amazing and has a lot of what you need to have an effective schedule **What do you dislike about Homebase?** There is not anything I dislike at all. Its great. **What problems is Homebase solving and how is that benefiting you?** Effective scheduling tool that emails your employees the schedule **Official Response from Tiffany Hakimianpour:** > Thank you for the wonderful review! We’re so glad to hear you find Homebase easy to navigate and that the free features are giving you everything you need for effective scheduling. It’s great to know automated schedule emails are helping keep your team informed and organized. We truly appreciate you sharing your experience and being part of the Homebase community! ### 17. Easy to Use and Helpful for Payroll and Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Jason P. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Homebase?** Very easy to use, Helpful with payroll and scheduling, **What do you dislike about Homebase?** the color, should be a more attractive design **What problems is Homebase solving and how is that benefiting you?** overtime and expanses **Official Response from Tiffany Hakimianpour:** > We're glad to hear that Homebase has been easy to use and helpful for your payroll and scheduling needs. We appreciate your feedback about the design and will take it into consideration for future updates. Thank you for sharing how Homebase has helped with managing overtime and expenses. ### 18. Effortless Clock In/Out Makes Daily Use a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth G. | Office Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2025 **What do you like best about Homebase?** I absolutely love how easy the clock in/clock out feature is for everyday use. **What do you dislike about Homebase?** The IOS app version makes it a bit hard to see upcoming schedule and the desktop version doesn't have as many features as the app as I'd like. **What problems is Homebase solving and how is that benefiting you?** Easy to access clock in/clock out process as an employee. **Official Response from Tiffany Hakimianpour:** > We're glad to hear that you find our clock in/clock out feature easy to use! We appreciate your feedback about the IOS app and desktop version, and we'll take it into consideration for future updates. ### 19. Homebase is the best fit **Rating:** 5.0/5.0 stars **Reviewed by:** Enoch H. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Homebase?** Homebase is easy to setup, easy for the admins to use, and easy for the staff to use. We have all we need for quick and accurate payroll, scheduling, tracking PTO, and time clocks. **What do you dislike about Homebase?** The only downside is I help Homebase develop a really neat feature and once they rolled it out they wanted to charge me for it. Oh well, it was still a good idea and I would certainly use the feature but not for an additional cost to my subscription. One other needed feature is a manager only section of the schedule that is private and doesn't get published. For example, I'd love to note on an random Monday "bring in donuts" or "follow up if this person is tardy" , or "supervisor will have just arrived back from vacay, go easy on them, or "drop these shifts by this day if the work load is light" **What problems is Homebase solving and how is that benefiting you?** Previously answered **Official Response from Tiffany Hakimianpour:** > We're glad to hear that Homebase has been easy to set up and use for both admins and staff. Thank you for being the best part of Homebase 💜 ### 20. Great Support & User-Friendly, But Needs Improvement for Canadian Users **Rating:** 4.0/5.0 stars **Reviewed by:** Manpreet K. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Homebase?** Overall, we find Homebase to be a good and user-friendly platform. The interface is intuitive, and your customer service team has been great — always responsive and helpful when we reach out. **What do you dislike about Homebase?** One of the main issues we’ve encountered with Homebase is its performance — the platform often runs very slowly and takes too long to load or process tasks, which really affects our workflow. Additionally, as a Canada-based company, we’ve noticed that the system isn’t well-optimized for Canadian users. We’re unable to properly add Canadian addresses or tailor settings to reflect local requirements. This limitation makes it challenging to use the platform efficiently, and it's something that definitely needs improvement. We hope these issues can be addressed in future updates to better support international users like us. **What problems is Homebase solving and how is that benefiting you?** Homebase has seamlessly transformed our manual processes. Previously, we relied on paper timesheets and manual punch-ins, but now Homebase makes it incredibly easy to track employee hours and generate reports. **Official Response from Alifa Jamal:** > Hi Manpreet, Thank you for sharing your experience with Homebase. We're so glad to hear the platform has helped you move away from manual processes and that our support team has been responsive and helpful — that means a lot to us. We also appreciate your candid feedback regarding performance and the experience for Canadian users. While we aim to provide a great experience for all businesses, your insights help us better understand where we can improve. We truly value our Canadian customers and your feedback plays an important role in shaping the future of Homebase. Thanks again for being a part of the Homebase community — we’re grateful to support your team! ### 21. Excellent Scheduling Software: Easy to Use and Packed with Features **Rating:** 5.0/5.0 stars **Reviewed by:** Jared W. | Director of Golf Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Homebase?** We’ve had a fantastic experience using Homebase for our business. The software is incredibly easy to use and very user-friendly, making the transition from our outdated paper scheduling system smooth and hassle-free. Our team has had nothing but positive things to say. They truly appreciate how streamlined and accessible everything is now. One of the standout aspects of Homebase is its pricing. It’s very reasonable, with flexible options based on the size of your business and the specific features you need. Whether you’re a small operation or a growing team, there’s a plan that fits. The features are top-notch. The scheduling tool is intuitive, and the staff availability and time clock features have been game-changers for our workflow. There’s so much more packed into the platform that makes managing our team easier and more efficient. Highly recommend Homebase to any business looking to modernize and simplify their scheduling and staff management. **What do you dislike about Homebase?** While we’ve had a great overall experience, there are a couple of areas where Homebase could improve. The payroll feature is not currently available in Canada, which is unfortunate, as it would be great to manage everything in one platform. Additionally, the ability to view schedules by department is locked behind a more premium package. This feels like a basic functionality that should be included in the standard plans, especially for businesses with multiple teams or departments. That said, these are relatively minor issues. Overall, the positives of using Homebase far outweigh the negatives. It’s a solid, reliable tool that has made a big difference for our team. **What problems is Homebase solving and how is that benefiting you?** Homebase has replaced our outdated paper schedules with a digital system that’s easy to use and keeps everyone on the same page. It simplifies scheduling, time tracking, and staff availability, saving us time and reducing errors. Our team loves the convenience, and overall, it’s made managing shifts much more efficient. **Official Response from Alifa Jamal:** > Hi Jared, Thank you for the fantastic review! We’re so glad to hear that Homebase has helped simplify and modernize your scheduling process — it’s great to know the transition from paper to digital went smoothly and that your team is finding the platform easy and accessible. That’s what we love to hear! We also appreciate your kind words about our pricing and features — we work hard to provide flexible, valuable tools for businesses of all sizes. And your feedback about payroll in Canada and department-based scheduling is incredibly helpful. We’re always working to improve and expand, so insights like yours go a long way in helping us shape the future of Homebase. Thanks again for the thoughtful feedback and for being part of the Homebase community! ### 22. Makes Schedule Writing a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Briana G. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Homebase?** I LOVE LOVE LOVE this product. Makes schedule writing a breeze and its over in minutes not hours. Everything is finally all in one place and the color coding ensures that I can easily tell if my schedule is full and balanced. The Customer Support is Amazing. I can reach out however it works best for me and get a prompt response even over weekends and holidays. It was so easy to set it up and get started. I use the app daily as I always have my phone with me but not always a paper schedule. The ease of integration into my team has been seamless. All our communication is finally in one location. **What do you dislike about Homebase?** I think that the only downside is that my employer won't let me integrate into our system so that I can use more of the available features. **What problems is Homebase solving and how is that benefiting you?** I love communication with and to my team. However all that communication gets lost in the form of text messages on my phone as it isnt a work phone. This puts all of it in one easy to access location. Everything that I need is at my finger tips. **Official Response from Alifa Jamal:** > Hi Briana, Thank you for the amazing review! We’re thrilled to hear that Homebase has made scheduling a breeze and helped streamline communication for your team. The color-coding feature and seamless integration sound like they’ve made a big difference in keeping everything organized. It’s also fantastic to hear that our customer support has been responsive and helpful for you! Regarding integrating into your system, we’d be happy to hop on a call or provide resources to help get your employer on board. Just reach out, and we’ll assist however we can! Thanks again for using Homebase—we’re so glad it’s been a game-changer for you and your team! ### 23. Excellent for on call scheduling **Rating:** 4.5/5.0 stars **Reviewed by:** Nathalie M. | Medical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Homebase?** Homebase is awesome for creating work schedules. It is easy to swap schedules using the mobile app or the desktop app. It is also great to send team celebrations or have conversations as a team. The best feature for me, however, is the scheduling feature. While we don't use all the features Homebase has to offer, I find that those features I use are intuitive and easy to embrace. Homebase is easy to integrate into any practice and implementation is also quite easy. Some team members use it weekly whole those on call use it regularly. Finally, when I have had to contact customer support in the early days of use, I found them to be professional and supportive. **What do you dislike about Homebase?** We don't really need the clock in and clock out feature so it is a bit annoying that it cannot be disabled. **What problems is Homebase solving and how is that benefiting you?** Scheduling is key for on call providers and Homebase has been a lifesaver for that. It is easy for team members to know who is on call and if switching is required, it is easy to swap calls. The feature of cut and paste for call weeks is also a blessing. **Official Response from Alifa Jamal:** > Hi Nathalie, Thank you for the fantastic review! We’re so glad to hear that Homebase has been a lifesaver for your on-call scheduling and that features like schedule swapping and team communications are making things easier. It sounds like you’ve really embraced the platform, and we love that the scheduling tools have been such a big help. We hear you about the clock-in feature, and we’re always looking to improve. Your feedback is super helpful, and we’ll pass it along to the team as we continue to make Homebase more customizable. Thanks again for using Homebase—we’re here whenever you need us! ### 24. Brought us into the current century! **Rating:** 4.5/5.0 stars **Reviewed by:** Kortney H. | Residential Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Homebase?** When I first started at this company, employees were expected to "clock in and out" by writing down their times on a paper timesheet and do the calculating at the end of the pay period themselves. Homebase helped revolutionize this process by allowing employees to clock in and out themselves, on their mobile device. Homebase calculates the hours, reducing errors (to zero!). We implemented the scheduling feature, so staff are able to receive their schedule wherever they are as soon as it's posted. Time off requests are more easily tracked and nothing is missed, which helps with morale. We recently upgraded to use the feature of sending new hires their onboarding documents prior to their first day. This has saved time and money and allowed the employee to read through policies at their own pace. I could certainly go on, but I did look into multiple different options with similar capabilities before ultimately deciding on Homebase, and I stand by that choice. **What do you dislike about Homebase?** The only issue we have had is when I'm assuming the app has an update. Employees having issues clocking in and out or getting logged out. This is expected with technology and not a frequent occurrence. Otherwise, just hopes for more features in the future. Such as: allowing managers to only have higher access to their department, auto clock outs at midnight, a manager/admin version of the app with more features. **What problems is Homebase solving and how is that benefiting you?** Homebase has helped improve and cut down time (saving work hours!) with scheduling, timekeeping, attendance tracking and onboarding. **Official Response from Alifa Jamal:** > Hi Kortney, Thank you for the amazing review! We’re so glad to hear that Homebase has revolutionized your timekeeping, scheduling, and onboarding processes. It’s great to know our features have saved you time, reduced errors, and helped with employee morale. We're especially happy to hear that the onboarding feature has been a time-saver for you and your new hires. We also appreciate your feedback on the app and feature requests, such as more control for managers and auto clock-outs. We’re always working on improving the platform and will definitely take your suggestions into account as we roll out new updates. Thanks again for choosing Homebase—we're so glad it’s been a good fit for your team! ### 25. Clear Scheduling and Store Sales Visibility in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Homebase?** Being able to see my schedule and my stores sales **What do you dislike about Homebase?** There is nothing I don’t like about homebase. **What problems is Homebase solving and how is that benefiting you?** I haven’t had and problems with homebase. **Official Response from Tiffany Hakimianpour:** > Thank you for your review! We're happy to hear you're enjoying the scheduling and sales visibility features. It's great to know Homebase has been a smooth experience for you — we appreciate your support! ### 26. Homebase has organized our scheduling and clock in **Rating:** 5.0/5.0 stars **Reviewed by:** Albert R. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Homebase?** All staff members us homebase, it is easy for them to clock in and out, we have more transparency of late employees. Employees are able to swap weekend shifts, request time off and it is all documented. Now to Scheduling, we used to be a chaotic nightmare, now all our staff are scheduled for work shifts, even our troubling snow operations were well documented. **What do you dislike about Homebase?** The only down side, is the cost for having each person geotabbed into their work sign in, we are hoping the cost and new features will help us do this. **What problems is Homebase solving and how is that benefiting you?** It is solving our employee scheduling, which was chaos before Homebase. It is solving us to keep better track historically and in real time of time and attendance. (For example we had an issue with people clocking out at 4 pm but writing on their bill they were there until 5:00 pm) or staff only arriving at 9 am , but were scheduled for 7 am. Workforce Management - well all I can say is everyone knows what they are doing week to week, sometimes months ahead, our weekend scheduling has been a breeze. **Official Response from Alifa Jamal:** > Hi Albert, Thank you for the detailed and thoughtful review! We're so glad to hear that Homebase has helped bring structure to your scheduling and time tracking—especially for tricky areas like snow operations and weekend coverage. It's great to know your team finds it easy to use and that it's brought more visibility and accountability to clock-ins and shift swaps. We appreciate your feedback on geotagging and cost—we’re always working to add more value to our features and will pass this along to our product team. Thanks again for trusting Homebase to support your team! ### 27. Easy Setup, Needs Improved Features **Rating:** 5.0/5.0 stars **Reviewed by:** Kaleb K. **Reviewed Date:** January 15, 2026 **What do you like best about Homebase?** I found the initial setup of Homebase really easy. **What do you dislike about Homebase?** I think they could improve the way we clock in and how much money you can borrow. It should be easier to clock in. **What problems is Homebase solving and how is that benefiting you?** I use Homebase to login and clock in for the day and find out how much I made on a check. **Official Response from Tiffany Hakimianpour:** > We're glad to hear that you found the initial setup of Homebase easy. We are constantly working on improving our features, including the clock-in process and financial tools. Your feedback is valuable to us as we work to improve those aspects of the product. Thank you for your review! ### 28. Easy Access Makes Everything Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Homebase?** EASY ACCESS TO THE APP AND ONLINE SERVICES **What do you dislike about Homebase?** I HAVE NOT HAD ANY PROBLEMS WITH HOMEBASE THUS FAR. **What problems is Homebase solving and how is that benefiting you?** i HAVE NOT HAD ANY PROBLEMS PER SAE . **Official Response from Tiffany Hakimianpour:** > Thank you for your feedback! Ensuring seamless access across both our app and online platform is a top priority for us, and we're pleased to hear it's been a smooth experience. We look forward to continuing to support you and your team. ### 29. Worthy Employee Management with Automated Scheduling **Rating:** 4.5/5.0 stars **Reviewed by:** Mikir P. | Operations Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Homebase?** Its ability to streamline employee management through automated scheduling, shift reminders, and real-time updates, reducing administrative workload and minimizing scheduling conflicts. **What do you dislike about Homebase?** The advanced features, such as detailed reporting, are only available with paid plans, which I find to be quite expensive. **What problems is Homebase solving and how is that benefiting you?** I used Homebase to address issues such as inefficient scheduling, inaccurate time tracking, poor team communication, and payroll errors. By centralizing these functions in one platform, Homebase helps me create and share schedules quickly, track attendance digitally, and ensure labor law compliance. **Official Response from Tiffany Hakimianpour:** > We're glad to hear that you are enjoying the streamlined employee management and automated scheduling features of Homebase. We understand your concern about the advanced features being available only with paid plans, and we are constantly working to provide value for our customers at a reasonable cost. ### 30. Keeps Our Schedule Organized and Makes Staff Communication Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Homebase?** I like how it keeps my schedule organized and allows me to chat with my staff **What do you dislike about Homebase?** The chat feature can get out of control sometimes **What problems is Homebase solving and how is that benefiting you?** Staying organized and detailed **Official Response from Tiffany Hakimianpour:** > Thank you for sharing your feedback! We’re so glad Homebase is helping you stay organized and making staff communication easier. We appreciate your note about chat threads getting busy at times — we understand how that can happen, and we’ll share your input with our team as we continue improving the experience. Thanks again for taking the time to leave a review! ### 31. Great Free Option for Very Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Homebase?** Having a free option for very small businesses. **What do you dislike about Homebase?** Most features are only available on the subscription. **What problems is Homebase solving and how is that benefiting you?** Timekeeping **Official Response from Tiffany Hakimianpour:** > We're glad to hear that you appreciate our free option for very small businesses. We understand that some features are only available with a subscription, but we're constantly working to provide the best value for all our users. Thank you for your feedback! ### 32. So Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Homebase?** How easy it is to use to create schedules. **What do you dislike about Homebase?** The role feature should be intendent from the employee. We use this feature for locations or events which may have multiple employees. **What problems is Homebase solving and how is that benefiting you?** We have 2 part-time staff members who split/rotate hours. Using homebase makes it easy to see who is working. **Official Response from Tiffany Hakimianpour:** > Thank you for your review! We're glad the schedule builder is easy to use for your team. That's great feedback on the role feature — we understand how making roles independent from employees would better support assigning multiple staff to locations or events, and we'll share that with our product team. It's wonderful to hear Homebase is helping you manage your part-time staff's rotating schedules with ease. ### 33. User friendly, easy for anyone to use **Rating:** 4.5/5.0 stars **Reviewed by:** Mariah G. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Homebase?** Homebase is very easy to navigate. It is easy to schedule, use for HR, and communicating with employees. I have it integrated with QuickBooks. **What do you dislike about Homebase?** I think the reporting capabilities are awful but I make due. If you reply on report especially detailing a specific employee it doesn't allow you do it that. **What problems is Homebase solving and how is that benefiting you?** Homebase allows me to hire employee with ease. The start to finish process is pretty streamline. **Official Response from Alifa Jamal:** > Hi Mariah, Thank you for your great review! We’re so glad to hear that Homebase has made scheduling, HR, and communication easier for you and that the integration with QuickBooks is working well. We also appreciate your feedback about the reporting capabilities. We’re constantly working on improving our features, and we’ll definitely pass your suggestion along to the team as we continue to enhance the platform. Thanks again for using Homebase—we’re thrilled it’s been helpful for your hiring process! ### 34. Effortless Scheduling and Shift Management **Rating:** 4.0/5.0 stars **Reviewed by:** lindsay w. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Homebase?** features- easy to use, able to swap shifts, easy to schedule, easy to see who is there, easy to edit shifts, easy to run timesheet **What do you dislike about Homebase?** Not assessible/ no proof of. Customer service cannot help me **What problems is Homebase solving and how is that benefiting you?** scheduling, switch shifts, clock in, timesheets **Official Response from Tiffany Hakimianpour:** > Hi there — thank you for taking the time to share your feedback. We’re glad to hear Homebase has been helpful for scheduling, swapping shifts, time tracking, and running timesheets — that’s exactly what we aim to simplify for teams. We’re sorry to hear about your experience with accessibility and customer support. That’s not the experience we want for our users. We’re actively working to improve both accessibility across the platform and the ways our support team can assist with these issues, so situations like this are resolved more smoothly in the future. We appreciate you calling this out, and your feedback helps us continue improving Homebase for everyone. — The Homebase Team ### 35. Well-Designed Interface That’s Truly Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Homebase?** It has a really nice, well-designed interface which makes it easy to use **What do you dislike about Homebase?** Nothing, it met all the criteria for me using it **What problems is Homebase solving and how is that benefiting you?** The integration with my Clover Point of Sale system makes it easy to reconcile hours based on punches **Official Response from Tiffany Hakimianpour:** > Thank you for the glowing review! We put a lot of love into making Homebase as intuitive as possible, so it's wonderful to hear the interface is hitting the mark. And the Clover POS integration making hour reconciliation a breeze? That's exactly what we aim for! So glad Homebase checks all the boxes for you! ### 36. Easy to Use App with Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Homebase?** Easy to use, great customer service, employees love having app **What do you dislike about Homebase?** Expensive. Does not have option for salaried employees **What problems is Homebase solving and how is that benefiting you?** None that I know of **Official Response from Tiffany Hakimianpour:** > We're thrilled to hear that you find Homebase easy to use and that our customer service has been great for you! We're sorry to hear that you find our pricing expensive and that we don't currently have an option for salaried employees just yet. We appreciate your feedback and will definitely take it into consideration for future updates. Thanks for being part of the Homebase community! ### 37. Excellent Chat Feature with Real-Time Message Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Homebase?** The chat feature allows you to see when employees have viewed your messages, as well as their schedules. **What do you dislike about Homebase?** I think there should be a wider selection of colors available for positions. **What problems is Homebase solving and how is that benefiting you?** The group chat feature is extremely helpful. It allows me to communicate with all my staff members at once, making coordination much easier. Additionally, if a staff member leaves, we simply remove them from the chat, which is very convenient. **Official Response from Tiffany Hakimianpour:** > Hi there — thanks so much for sharing your feedback! We’re glad to hear the chat feature has been helpful, especially being able to see when messages are viewed and coordinating with your team in real time. Making communication and scheduling simple for managers and hourly teams is a big focus for us. We also appreciate your suggestion around offering more color options for positions. Feedback like this is incredibly helpful, and we’ll be sure to pass it along to our product team as we continue improving customization options in Homebase. Thanks again for taking the time to leave a review — we’re glad Homebase is helping make team communication easier for you. — The Homebase Team ### 38. Easy to Use with Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Homebase?** It is easy to use and great customer service. **What do you dislike about Homebase?** I don't like the prices. However it is user friendly. **What problems is Homebase solving and how is that benefiting you?** None **Official Response from Tiffany Hakimianpour:** > We're glad to hear that you find Homebase easy to use and that you've had a great experience with our customer service. We understand that pricing is important, and we're constantly working to provide the best value for our customers. Thanks for being part of the Homebase community! ### 39. Homebase hits Homeruns with our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Bridget S. | Director of Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Homebase?** What I like best about Homebase is how user-friendly and efficient it is. It simplifies scheduling, time tracking, and team communication all in one place. It’s invaluable for keeping everything organized and accessible, whether at my desk or on the go. Plus, messaging team members directly within the app keeps everyone connected and informed in real time. It saves a lot of time and helps our team stay on the same page. Homebase hits Homeruns in our business! **What do you dislike about Homebase?** The new change for the request-offs. You don't email the requests. **What problems is Homebase solving and how is that benefiting you?** None at the moment **Official Response from Alifa Jamal:** > Hi Bridget, Thank you for the review—and for the Homebase homerun shoutout! ⚾️ We're thrilled to hear that our tools are making scheduling, time tracking, and team communication easier and more efficient for your business. It’s awesome that you’re finding value both at your desk and on the go, and that the in-app messaging keeps your team connected in real time. We also really appreciate your feedback about the recent changes to time-off request notifications. We know how important those email alerts can be for staying on top of scheduling needs, and we’ve passed your comments along to our product team for consideration. Thanks again for being a part of the Homebase community. We’re here to support you every step of the way! ### 40. Effortless Team Management with Homebase! **Rating:** 5.0/5.0 stars **Reviewed by:** Emir I. | Dispatch Operations & Quality Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Homebase?** Homebase has made scheduling and time tracking incredibly simple. The intuitive interface, automated reminders, and easy shift swaps save us so much time. It also keeps our team connected with built-in messaging and announcements. Customer support is always responsive, and the ease of integration with payroll makes it a must-have for any business! **What do you dislike about Homebase?** While Homebase is packed with great features, I’d love to see more customization options for reports and a bit more flexibility in setting up role-based permissions. Other than that, it’s been a fantastic tool for our team! **What problems is Homebase solving and how is that benefiting you?** Homebase has eliminated the chaos of manual scheduling and time tracking. The automated clock-in/clock-out feature ensures accuracy in payroll, while real-time shift updates reduce miscommunication. It has also improved employee accountability and saved us countless hours in administrative tasks, allowing us to focus more on providing excellent service. **Official Response from Alifa Jamal:** > Hi Emir! Thank you for your thoughtful review and for sharing your experience with Homebase. We love hearing how our scheduling, time tracking, and team communication tools have made your workflow smoother and saved you valuable time. It’s also great to know that our customer support and payroll integration have been helpful to your business—our goal is always to make work easier for teams like yours! We appreciate your feedback on report customization and role-based permissions. We understand how important flexibility is, and we’re always looking for ways to enhance our features to better serve our users. We’ll be sure to pass your suggestions along to our team! Thanks again for being a part of the Homebase community. If there’s anything else we can do to support you, don’t hesitate to reach out! ### 41. Easy to use. Saves me so much time. **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Homebase?** I like that I can see how the shifts overlap for the day. I like that I can select the same shift for multiple days. I really appreciate that employees can request time off so that I don’t have to enter it. **What do you dislike about Homebase?** I wish I could select the same shift for multiple people at the same time. **What problems is Homebase solving and how is that benefiting you?** It used to take me much longer to put together the weekly schedule. Now I can do it quickly and send out a couple of weeks at a time. **Official Response from Alifa Jamal:** > Hi Danielle, Thank you for the great review and for sharing how Homebase has helped streamline your scheduling process—we love hearing that it’s saving you time and helping you stay ahead with weekly planning! We also appreciate your feedback about wanting to assign the same shift to multiple people at once. While there isn’t currently a direct feature for that, you can easily copy a shift someone has and paste it over to multiple people. When you're in the schedule builder, just click on the shift you want to copy. In the top right of the shift box, you'll see two purple papers—clicking that will enable copy mode. You can then click on any other open slots to paste the same shift for multiple team members. When you’re done, just hit “Finish Pasting” to save it. Thanks again for being a part of the Homebase community and for highlighting what’s working well. We’re always listening and working to make scheduling even easier! ### 42. Great for Scheduling and Taxes, But Communication Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Tracy R. | Founder & Creative Director, House of MK AZ, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Homebase?** Scheduling and automated tax payments. It helps to have this ready to go. **What do you dislike about Homebase?** communnications app is really bad. Staff is alwuas needing to log out and in to get messages. **What problems is Homebase solving and how is that benefiting you?** The platform offers features for payroll, scheduling, and team connections. These tools help streamline managing payments, organizing shifts, and keeping the team connected. **Official Response from Tiffany Hakimianpour:** > We're glad to hear that you find our scheduling and tax features helpful. We apologize for the inconvenience with the communication app and are constantly working to improve it for a better user experience. ### 43. Not the best functionality but it does the job **Rating:** 2.5/5.0 stars **Reviewed by:** Taylor B. | Director of operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Homebase?** You can push docs to employees.Onboarding wasn't bad. **What do you dislike about Homebase?** It's not easy to use. It's hard for employees to get pay stubs/see their schedule/expense reporting isn't in there etc. **What problems is Homebase solving and how is that benefiting you?** Quick onboarding has been great for the business. **Official Response from Tiffany Hakimianpour:** > We're glad to hear that Homebase has been beneficial for quick onboarding. We are committed to addressing the issues you've mentioned to improve the overall experience for our users. ### 44. Easily integrated with employees and employers; makes team communication a snap! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexys F. | Founder/Business Operations Manager, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Homebase?** It's so easy for the whole team to communicate and be up-to-date on all the newest information that needs conveyed, sometimes on a shift-to-shift basis. It also displays the schedule, so it cuts down on a lot of room for error in areas like that. **What do you dislike about Homebase?** The only thing there was any issue with was the scheduling area. We were unable as a team to request says out or off, and that proved to be a hassle from time to time, but nothing we couldn't handle. **What problems is Homebase solving and how is that benefiting you?** Scheduling errors and issues have been drastically cut down! Communication is easier, too! **Official Response from Tiffany Hakimianpour:** > We're thrilled to hear that Homebase has made team communication and scheduling easier for you! We appreciate your feedback about the scheduling area, and we'll definitely take that into consideration for future improvements! ### 45. Easy Scheduling, easy to use, easy to train staff **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Homebase?** Homebase is easy to use and alter as schedules change. **What do you dislike about Homebase?** It would be great if the software had more custom options **What problems is Homebase solving and how is that benefiting you?** Our staff was primarily part-time so it was easy for them to swap schedules when needed **Official Response from Tiffany Hakimianpour:** > Thanks for the feedback — we’re glad Homebase is making scheduling easy to manage as things change. It’s great to hear your team is able to swap shifts smoothly, especially with a part-time workforce. Flexibility like that is exactly what we aim to support. We also appreciate the note on customization. Feedback like this helps shape where we continue to expand and improve the platform. ### 46. Easy Management **Rating:** 4.0/5.0 stars **Reviewed by:** Avery R. | Store Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Homebase?** It is so nice to be able to communicate with staff and handle scheduling, time off, and availabilty all in one app. At my previous jobs it was difficult trying to communicate through text messages and emails and trying to match everything and make sure my excel spread sheet schedule matched with everyones needs. So to have everything I need in one place has saved me so much time and energy!!! **What do you dislike about Homebase?** For a while it seemed like there were constant updates happening. Typically an app will go through and explain what is new and how to navigate the updates but Homebase didn't really do that, which was frustrating. However, the app is relatively user friendly and intuitive (if you are tech savvy). I wish I could adjust the view of the work/schedule week. For example, our store is closed Mondays and Tuesdays, so our work week is from Wednesday through Sunday. I wish I could have Wednesday-Sunday on the same page but I have to flip back and forth between the weeks to make sure I am scheduling my staff fairly. **What problems is Homebase solving and how is that benefiting you?** I use homebase for scheduling and attendance. It just makes that efficient since it is all in one place! **Official Response from Nick McGonegal:** > Thank you for taking the time to share your experience with Homebase! We're so glad to hear that having everything in one place—scheduling, time off, availability, and communication—has saved you time and energy. That’s exactly what we aim for, and it’s great to know it’s making a difference for you! We also appreciate your feedback on updates and scheduling views. We understand how important it is to have clarity when changes are made, and we’ll keep working on improving how we communicate updates. If there’s anything else we can do to improve your experience, feel free to reach out. Thanks again for being part of the Homebase community! ### 47. Love Homebase - so easy for the Team to use and for us! **Rating:** 5.0/5.0 stars **Reviewed by:** Robin K. | CEO/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Homebase?** We really love this platform and use the free version... DAILY!! It's a great way to manage our schedule (for our retail store). It's easy to use for building schedules, as well a managing availability. Our Team can also swap shifts or request coverage fairly easily. I like that they offer a payroll option, and would use that if we were not already running payroll through Quickbooks. I've recommended it to friends who have shops and they are using it. I even share an employee with one of the shops, and our joint employee can see and show their availability in a single view on their phone/app. Love that! It's easy to implement, and when I['ve needed support, they've been responsive and easy to work with. **What do you dislike about Homebase?** I have an employee who can't figure out the features - such as asking for time off, or integrating it with her phone calendar. The calendar intgeration is also a bit wiggy, as it creates multiple instances on the same day (more than 5, and closer to 10) for a single shift. That part isn't fun when you get notifications from your calendar and they are in multiples. **What problems is Homebase solving and how is that benefiting you?** Homebase makes scheduling easy and allows me to manage the Team in one location. It saves me time. I also use it to confirm hours scheduled so i can run payroll through Quickbooks. **Official Response from Nick McGonegal:** > Thank you for your review! We’re happy that Homebase helps streamline scheduling and team management for you. Your feedback about the calendar integration is helpful, and we’ll work on improving that experience. If your employee needs assistance with features like time-off requests or calendar syncing, our support team is always ready to help. If you ever decide to explore Homebase Payroll, our team would be happy to walk you through the features and assist with onboarding. Also, a fun tip: we have a referral program! For any future referrals or recommendations, make sure to go through the program to earn a referral bonus as a thank-you! ### 48. REALLY ENJOY, WOULD LIKE A FEW EXTRA FEATURES. **Rating:** 4.5/5.0 stars **Reviewed by:** Christy O. | OWNER, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Homebase?** I LIKE THAT MY TEAM COMMUNICATION IS HERE FOR BOTH BUSINESSES AND I DON'T HAVE TO LOG OUT AND LOG BACK IN TO SEE THE OTHER COMPANY. IT IS EASY FOR EMPLOYEES TO SWAP SHIFTS AND REQUEST TIME OFF. **What do you dislike about Homebase?** I WOULD REALLY LIKE TO SEE THE ABILITY TO SPLIT TIPS FROM SERVERS TO BARTENDERS BASED ON TIME WORKED AND LIQUOR SOLD. ALSO TO WITHHOLD 4% OF CC TIPS AS PROCESSING WITHOUT HAVING TO DO THAT MANUALLY. HOMEBASE HAD THAT ABILITY AND IT WAS FANTASTIC. **What problems is Homebase solving and how is that benefiting you?** INTEGRATED TIME AND PAYROLL THAT SYNCS WITH SQUARE TO VIEW LIVE LABOR RATE. **Official Response from Tiffany Hakimianpour:** > We're glad to hear that you are enjoying the team communication features and the ease of shift swapping and time-off requests. We appreciate your feedback about the additional features you would like to see, and we'll definitely consider it for future updates. ### 49. Functional Scheduling with Minor Drawbacks **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Homebase?** Very straightfoward to set up and post week to week scheduling. Ability to assign roles to employees and add notes to shifts. Being able to maintain long term drafts. Editing is easy on desktop and mobile. Ability to post and approve open shifts with ease. **What do you dislike about Homebase?** Too expensive for more advanced features (specifically seeing who has read messages). Employees struggle with the user interface of setting up their availability. Sometimes "time-off" options glitch. **What problems is Homebase solving and how is that benefiting you?** Homebase allows me to schedule employees efficiently and keep our schedule in one central place that everyone is accountable to. **Official Response from Tiffany Hakimianpour:** > We're glad to hear that you find Homebase straightforward to set up and use for scheduling. We appreciate your feedback about the pricing and user interface challenges, and we will take that into consideration for future improvements. Thanks for being part of the Homebase community! ### 50. Very useful for scheduling and payroll services! **Rating:** 5.0/5.0 stars **Reviewed by:** Cuban D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Homebase?** I love how Homebase can help my business, is very useful for scheduling and we really like the task manager too, this software has help us a lot managing our two restaurants. **What do you dislike about Homebase?** So far so good we really enjoy using the software. **What problems is Homebase solving and how is that benefiting you?** Homebase makes my life easier in different aspects, from scheduling to payroll and more! **Official Response from Tiffany Hakimianpour:** > We're thrilled to hear that Homebase has been so helpful for your business! Our scheduling and task management features are designed to make managing multiple locations easier. If you ever have any questions or need assistance, please don't hesitate to reach out to our support team. Thanks for being part of the Homebase community! ## Homebase Discussions - [Is Homebase really free?](https://www.g2.com/discussions/is-homebase-really-free) - 2 comments - [How does Homebase app work?](https://www.g2.com/discussions/how-does-homebase-app-work) - 1 comment - [Is Homebase legit?](https://www.g2.com/discussions/is-homebase-legit) - 2 comments - [What is homebase software?](https://www.g2.com/discussions/what-is-homebase-software) - 1 comment - [View Homebase pricing details and edition comparison](https://www.g2.com/products/homebase/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-07-28+21%3A33%3A51+-0500&secure%5Bsession_id%5D=f80148d9-5294-4110-adc0-cd262cc57475&secure%5Btoken%5D=ce03ac897b5fa357e326d7f0c4b2050e7fb91cfe90e0652714999138ee1d09c4&format=llm_user) ## Homebase Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [brightwheel](https://www.g2.com/products/brightwheel/reviews) - [Clover](https://www.g2.com/products/procan-clover/reviews) - [Clover](https://www.g2.com/products/clover/reviews) - [DAVO Sales Tax](https://www.g2.com/products/davo-sales-tax/reviews) - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [OnPay](https://www.g2.com/products/onpay/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Toast](https://www.g2.com/products/toast/reviews) ## Homebase Features **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Automation** - Process Automation **Platform Basics** - Interoperability - Performance - Reporting **Platform Basics** - Reporting - Dashboard - Performance **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Platform Data** - Dashboard - Alerts and Notifications **Platform Content** - Automation - File Sharing - Content Library **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Platform Additional Functionality** - Cloud - Mobility - Messaging **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Portal **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Agentic AI - Restaurant Scheduling** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top Homebase Alternatives - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews) - [Deputy](https://www.g2.com/products/deputy/reviews) - 4.6/5.0 (647 reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) - 4.4/5.0 (389 reviews)