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HelpStack

By HappyFox Inc.

Unclaimed Profile

4.8/5

(3)

Transifex

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HelpStack Reviews & Product Details

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AA

Abhin K A.

Operations Support Associate

Mid-Market (51-1000 emp.)

5/22/2025

"Seamless In-App Support"

5/5

What do you like best about HelpStack?

HelpStack integrates incredibly well with our mobile app, making customer support smoother for both our users and our team. The in-app ticketing system is amazing and the ability to attach screenshots has drastically reduced confusions related to the issue or communication gaps. The best part is that it is customizable. Review collected by and hosted on G2.com.

What do you dislike about HelpStack?

Support for newer mobile OS versions sometimes lags a little. Not a major issue. Review collected by and hosted on G2.com.

What problems is HelpStack solving and how is that benefiting you?

HelpStack allows us to support users without pushing them outside the app. This reduces the issue and increases satisfaction. Our support team can address issues faster with context automatically included in each ticket. It is one of the best solution that works efficiently without interruptions in our app. Review collected by and hosted on G2.com.

FG

Furkan Çağlar G.

Software Engineer

Mid-Market (51-1000 emp.)

9/7/2023

"HelpStack: Streamlining Customer Support for Exceptional Service"

5/5

What do you like best about HelpStack?

What I like best about HelpStack is its user-friendly interface and robust ticket management system that helps streamline customer support operations efficiently. Review collected by and hosted on G2.com.

What do you dislike about HelpStack?

What I dislike about HelpStack is that it lacks some advanced reporting and analytics features, which would be beneficial for tracking and improving customer support performance. Review collected by and hosted on G2.com.

PB

Pallavi B.

Senior Engineer

Small-Business (50 or fewer emp.)

9/6/2023

"Easy to use!"

4.5/5

What do you like best about HelpStack?

Ability to quickly process support and/or member-facing requests through the website or the App. Review collected by and hosted on G2.com.

What do you dislike about HelpStack?

There is no such thing, unfortunately. Everything is perfect. Review collected by and hosted on G2.com.

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4.8/5

(3)

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