Top 10 HelpDeskZ Alternatives & Competitors

Top 10 Alternatives to HelpDeskZ Recently Reviewed By G2 Community

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Freshdesk
By Freshworks
4.4/5
(3,734)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Reviewers say compared to HelpDeskZ, Freshdesk is:
More usable
Categories in common with HelpDeskZ:
Help Desk

Jira Service Management
By Atlassian
4.3/5
(975)
Product Description
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
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Categories in common with HelpDeskZ:
Help Desk

Front
By Front App
4.7/5
(2,459)
Product Description
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
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Reviewers say compared to HelpDeskZ, Front is:
More usable
Better at meeting requirements
Better at support
Categories in common with HelpDeskZ:
Help Desk

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LiveAgent
By QualityUnit
4.5/5
(1,536)
Product Description
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
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Reviewers say compared to HelpDeskZ, LiveAgent is:
More usable
Better at support
Categories in common with HelpDeskZ:
Help Desk

Zoho Desk
By Zoho
4.4/5
(7,553)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Categories in common with HelpDeskZ:
Help Desk

Kustomer
By Kustomer
4.4/5
(554)
Product Description
Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.
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Reviewers say compared to HelpDeskZ, Kustomer is:
More usable
Categories in common with HelpDeskZ:
Help Desk

Agentforce Service (formerly Salesforce Service Cloud)
By Salesforce
4.4/5
(7,317)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Reviewers say compared to HelpDeskZ, Agentforce Service (formerly Salesforce Service Cloud) is:
More expensive
Categories in common with HelpDeskZ:
Help Desk

Fin by Intercom
By Intercom, Inc.
4.5/5
(3,847)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Reviewers say compared to HelpDeskZ, Fin by Intercom is:
More usable
More expensive
Categories in common with HelpDeskZ:
Help Desk

Connecteam
By Connecteam
4.6/5
(3,501)
Product Description
Connecteam is a management mobile solution that allows company to create their own employee smartphone app it improved remote workforce management and effective internal communications to employee satisfaction surveys, performance management, scheduling and training.
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Reviewers say compared to HelpDeskZ, Connecteam is:
More usable
Better at support
Categories in common with HelpDeskZ:
Help Desk