HelloFund Reviews & Product Details

HelloFund has become an essential platform for our fundraising events. We use it to manage ticketing, raffles, silent and live auctions, and our paddles-up donations, and it has significantly streamlined how we run our events.

The event pages are professional, easy to build, and incredibly simple for our guests to navigate when purchasing tickets or registering. During the event, the platform makes it easy to manage bidding, track paddle donations in real time, and process payments quickly, which creates a seamless experience for both our team and our supporters.

What really stands out compared to other platforms is how intuitive HelloFund is for event-based fundraising. Everything, from registration to auctions to final reporting, it all lives in one place, which saves our staff time and allows us to focus more on donor engagement and the mission.

HelloFund has helped us run more organized, efficient events while maximizing participation and fundraising results. It’s a powerful tool for any nonprofit hosting auctions or fundraising events. Review collected by and hosted on G2.com.

Any limitations have not outweighed the benefits. Phil and his team are extremely responsive to our needs or any challenges that we faced while learning to navigate the system. The newest features show us that they listen! Just "Ask Phil" we love it.

We have only used Hello Fund for auctions and galas so we are not as familiar with broader tools and options. Review collected by and hosted on G2.com.

I really like HelloFund because Phil and his team are always quick to respond when we need support or have questions. It feels like they're a part of our team, especially with the fast support turnaround for things like building pages or fixing reports. They're always there to help us through any issues. I also appreciate that they can be at our auction events to help run the event with us, which is a really nice add-on. I love how versatile the software is for our school; we can create pages for different purposes like fundraising for our annual appeal or selling field day shirts and birthday shoutouts. The ability to tailor pages to our needs keeps us with them. Everything is consolidated in one place, making it easier for everyone involved, instead of using various different software. The platform is very easy and user-friendly, making setup simple once you get the hang of it. It’s really easy to use for reporting or building pages and collecting funds. Overall, it's a great tool for anyone in development or working on events or fundraising initiatives. Review collected by and hosted on G2.com.

The reporting can be a little bit more clear. It may be something on how we put the page together, but, again, we had an issue recently with it and Phil was immediately on it and talking to the rest of his team to fix the issue. And we found a solution for it. Review collected by and hosted on G2.com.

I like how easy the HelloFund system is to use. It's quick for our account reps and the owner to respond whenever I have a question. I am able to log in quickly and run reports to see where people have signed up, whether it's to sponsor or participate in our golf tournament. The team responds immediately if I have any sort of issue or question. The initial setup was extremely easy, taking less than five minutes, and we got it set up within the first meeting. Review collected by and hosted on G2.com.

I think the one thing that we needed was somebody in person, and that wasn't due to anything on the HelloFund end. It was just budgeting for what is the part of our contract. We will now be upping our contract to have somebody in person on the day of our event. I just wish that we had had somebody in there for our last event because it became bigger than the year prior when we used HelloFund. And I think that having somebody in person there to troubleshoot pain in the ***, somebody showing up without registering initially, and needing a bidding card number. That was our only issue that we found. Review collected by and hosted on G2.com.

HelloFund was a game-changer for our biennial gala of 800+ guests. From the earliest planning stages to the final wrap-up, their team truly felt like an extension of ours. Their proactive support ahead of the event saved us countless hours and ensured a seamless, stress-free check-in experience.

On event day, their onsite presence was invaluable. From last-minute seating changes to accommodating unexpected guests, they handled every situation quickly, professionally, and with genuine care for our attendees.

The platform itself was a standout. The auction experience was a breeze for both our team and our guests—visually appealing, easy to navigate, and intuitive to use. We received great feedback from attendees, and participation was strong as a result. On the backend, the robust post-event reporting delivered clear, actionable insights that we’re already using to elevate our next event.

If you’re considering a fundraising platform partner, look no further! Review collected by and hosted on G2.com.

We experienced one minor issue after launching, but the HelloFund team resolved it quickly and effectively—within about 15 minutes. Their responsiveness and ability to troubleshoot in real time gave us a lot of confidence and reinforced that we were in great hands. Review collected by and hosted on G2.com.

What I like best about HelloFund is the user-friendly dashboard and how easy the platform is to navigate. Importing items into the silent auction section is simple and efficient, which saves a lot of time during event setup. I also appreciate the ability to make real-time adjustments quickly, which is incredibly helpful when managing a live event and needing to update items or information on the fly. The guest check-in process was also fantastic. My team was able to manage check-in for over 200 guests smoothly, and the ability to merge couples so they shared one bidder number instead of two made the process much easier and more organized. Review collected by and hosted on G2.com.

Since the platform was new to me, it took a little time to get familiar with all of the features and navigation. Like any new system, there was a short learning curve at the beginning while I figured out where everything was and how to best use the tools. Review collected by and hosted on G2.com.

I have used HelloFund for fundraising plant sales and it made it super easy to create an online ordering platform. HelloFund took care of creating the order form after I provided all the details for the products. I really like how HelloFund creates an easy-to-follow order, and the reports for our sales are easy to read once the sale is complete. The HelloFund group has been great to work with and so helpful! I also appreciate how HelloFund sends an immediate email with order details and record of payment, and the customer receives an email receipt with details for the pick up of the purchase. The online order creation organizes the products sold and customer contact information. Setup for HelloFund was easy for me, and from our last sale, 90% of our customers chose the online ordering platform provided by HelloFund. Review collected by and hosted on G2.com.

I had no problems using HelloFund! Review collected by and hosted on G2.com.

I like that HelloFund Auction and Event Management Software is a one-stop shop that makes things much easier for volunteers. It not only creates a platform for auctions but also advises on starting bids, buy-now prices, and timing. Phil was awesome at creating ways for us to access information that wasn't initially downloadable, and both he and Tiffany sent videos to help us use the software. The ability to take ticket and other purchases and download reports easily helps us keep track of our progress during events. The initial setup was super easy! Review collected by and hosted on G2.com.

I wish there would be a way to force people to input credit cards that would automatically stay with their bidder account unless the bidder chose to change the card. Review collected by and hosted on G2.com.

I find HelloFund incredibly valuable for our events. The fundraiser side is super simple to use, and the auction side has streamlined our transition from paper to online bidding. It allows for quick checkouts right from attendees' phones, saving me from days of invoicing. Phil, who supports the program, is always available and helpful. He's wonderful to work with and excellent at strategizing what will raise the most money for our fundraisers. Review collected by and hosted on G2.com.

I think there are a few integrations, but I have already brought them to Phil and he is looking into them. Review collected by and hosted on G2.com.

HelloFund has the best, most direct support. Help is provided by Phil or his staff, who are all knowledgeable and thorough in answering all questions and troubleshooting. From a user perspective, guests can easily navigate, purchase, bid, and donate easily through the web-based platform. Review collected by and hosted on G2.com.

It would be a helpful improvement to be able to more easily integrate data from HelloFund (donor information, etc.) into our particular database platform. But, Phil and his staff were always able to help with this part of the process. Review collected by and hosted on G2.com.

I use HelloFund Auction and Event Management Software for registration, processing sponsorships, and onsite donations and bidding. I appreciate how it allows for streamlined communication, processes credit cards, tracks sponsorship payments, and collects guest names. Phil is SO helpful! Our company works with several event softwares and he is always so quick to answer emails, jump on a call, and help build out our fundraising pages. I like the quick replies, access to video calls, AI support, and one-pagers. The initial setup was super easy! Review collected by and hosted on G2.com.

I need a better understanding of the invoice process and wish we could advertise the silent auction on HelloFund. Review collected by and hosted on G2.com.