HelloFund Reviews & Product Details

What I like best about HelloFund is the user-friendly dashboard and how easy the platform is to navigate. Importing items into the silent auction section is simple and efficient, which saves a lot of time during event setup. I also appreciate the ability to make real-time adjustments quickly, which is incredibly helpful when managing a live event and needing to update items or information on the fly. The guest check-in process was also fantastic. My team was able to manage check-in for over 200 guests smoothly, and the ability to merge couples so they shared one bidder number instead of two made the process much easier and more organized. Review collected by and hosted on G2.com.

Since the platform was new to me, it took a little time to get familiar with all of the features and navigation. Like any new system, there was a short learning curve at the beginning while I figured out where everything was and how to best use the tools. Review collected by and hosted on G2.com.

I have used HelloFund for fundraising plant sales and it made it super easy to create an online ordering platform. HelloFund took care of creating the order form after I provided all the details for the products. I really like how HelloFund creates an easy-to-follow order, and the reports for our sales are easy to read once the sale is complete. The HelloFund group has been great to work with and so helpful! I also appreciate how HelloFund sends an immediate email with order details and record of payment, and the customer receives an email receipt with details for the pick up of the purchase. The online order creation organizes the products sold and customer contact information. Setup for HelloFund was easy for me, and from our last sale, 90% of our customers chose the online ordering platform provided by HelloFund. Review collected by and hosted on G2.com.

I had no problems using HelloFund! Review collected by and hosted on G2.com.

I like that HelloFund Auction and Event Management Software is a one-stop shop that makes things much easier for volunteers. It not only creates a platform for auctions but also advises on starting bids, buy-now prices, and timing. Phil was awesome at creating ways for us to access information that wasn't initially downloadable, and both he and Tiffany sent videos to help us use the software. The ability to take ticket and other purchases and download reports easily helps us keep track of our progress during events. The initial setup was super easy! Review collected by and hosted on G2.com.

I wish there would be a way to force people to input credit cards that would automatically stay with their bidder account unless the bidder chose to change the card. Review collected by and hosted on G2.com.

I use HelloFund Auction and Event Management Software for registration, processing sponsorships, and onsite donations and bidding. I appreciate how it allows for streamlined communication, processes credit cards, tracks sponsorship payments, and collects guest names. Phil is SO helpful! Our company works with several event softwares and he is always so quick to answer emails, jump on a call, and help build out our fundraising pages. I like the quick replies, access to video calls, AI support, and one-pagers. The initial setup was super easy! Review collected by and hosted on G2.com.

I need a better understanding of the invoice process and wish we could advertise the silent auction on HelloFund. Review collected by and hosted on G2.com.

Longer text message space, ability to email guests. Customer Service response is top-notch! Review collected by and hosted on G2.com.

Nothing. I have used 3 different platforms and this has been the best. Review collected by and hosted on G2.com.

I’ve been working with Phil and using his nonprofit event software for over seven years now, and I can’t recommend it highly enough. From day one, the experience has been wonderful—from setup to daily use, everything about the platform is incredibly user-friendly. Whether you're managing a small gathering or a large-scale fundraiser, the tools are built to support your success without adding complexity. I personally use this software for over 6 events each year, ranging from small ticket sales to a large-scale gala. Copying event info from one year to the next is a breeze, making setup easy.

One of the biggest standouts is the amazing customer service. Over the years, I’ve had the pleasure of working closely with Phil, and I can confidently say he’s one of the most dedicated and genuine professionals in the industry. He truly values his customers and is always willing to go the extra mile to make sure we feel supported and empowered. It’s rare to find someone who not only listens to feedback but actively works to implement meaningful improvements—Phil does just that.

Speaking of improvements, the software is constantly evolving. The team is always working behind the scenes to roll out updates that reflect the real-world needs of users. Every time I log in, I’m impressed by the new features and enhancements that make our work easier and more impactful.

If you're looking for an event platform that combines top-tier functionality with unparalleled support, look no further. I’m proud to be a long-time customer and look forward to many more years of partnership.

Highly recommend! Review collected by and hosted on G2.com.

One of the improvements this software made was adding the ability to print bid sheets through the system! I wish the bid sheets were more customizable, but hopefully that can be upgraded in the future. Review collected by and hosted on G2.com.

Easy to use and support was awesome both on the phone and via email. Review collected by and hosted on G2.com.

The only thing I did not like was my own learning curve. That's on me. Review collected by and hosted on G2.com.

I have been using HelloFund for the last three years for the last three years for our school gala, golf tournament, GivingTuesday and more. The more I use it, the more I realize "oh, I can use it for that!" and it's been really convenient having all the data in one place. I have become better at it as I use it more but I will say that even the first year of using the auction site, I understood how to navigate it. It's pretty intuitive in my opinion. Review collected by and hosted on G2.com.

Not knowing everything I need to know right away! But that just comes with time. The second year we used it, I learned more and again and again as the years have gone on. Review collected by and hosted on G2.com.

HelloFund offered a super simple way for our students to fundraise and keep track of their goals. Our parents had no problem learning how to use the new system, and we didn't have to troubleshoot payment issues like we had to with other systems. Review collected by and hosted on G2.com.

I wish there were a front-facing way to get to individual fundraising pages, instead of just the links we have to share individually. Review collected by and hosted on G2.com.

There’s so much to appreciate about HelloFund. Their event website interface is intuitive, attractive, and easy for our guests to navigate, making it simple for us to highlight key information and drive engagement. Their day-of-event support is outstanding — they are responsive, present, and proactive, helping everything run smoothly behind the scenes. Throughout the planning process, their commitment to accuracy and consistency shines through in the multiple check-in meetings they schedule, making sure every detail is in place.

Additionally, the guest checkout process is streamlined and user-friendly, creating a seamless experience for bidders and donors. Finally, their payment closeout procedures are thorough and efficient, allowing us to wrap up event finances cleanly and quickly.

Overall, HelloFund provides a perfect blend of thoughtful planning, responsive support, and technical excellence — all while feeling like true partners in our mission. Review collected by and hosted on G2.com.

Honestly, there’s very little we would change about working with HelloFund. If anything, we wish Phil and the team were based in our city so we could have their incredible support for all of our events, big and small. Their expertise and partnership are so valuable that we find ourselves wishing we could collaborate with them even more often! Review collected by and hosted on G2.com.