# HelloFund Reviews **Vendor:** HelloFund **Category:** [Auction Software](https://www.g2.com/categories/auction-software) **Average Rating:** 4.9/5.0 **Total Reviews:** 28 ## About HelloFund HelloFund is an auction and event management platform built specifically for private schools, Catholic schools, and mission-driven nonprofits running high-impact fundraising events. Designed for galas, silent and live auctions, and major development events, HelloFund combines powerful event technology with hands-on support to help organizations execute professionally and maximize revenue. Built for Auction & Gala Success HelloFund supports the full event lifecycle, including: Silent and live auctions with mobile bidding Ticketing and sponsorship sales Guest management and table assignments Paddles Up / Fund-a-Need appeals Raffle and sign-up parties Onsite check-in and checkout Real-time text notifications and reporting A Dedicated Event Specialist Every organization is paired with a dedicated Auction & Event Specialist who helps configure event pages, import auction items, train volunteers, and guide teams through event night — so no one is left managing a critical fundraiser alone. Flat-Fee Pricing HelloFund uses a transparent flat-fee model rather than charging a percentage of funds raised, allowing schools and nonprofits to keep more of their event revenue. Proven Results Events on HelloFund average over $127,000 in credit card volume — significantly higher than typical results on general-purpose fundraising platforms. Best suited for organizations planning fundraising events expected to generate $25,000 or more and seeking a fully supported, professional auction experience. ## HelloFund Pros & Cons **What users like:** - Users highlight the **top-notch customer support** of HelloFund, with dedicated staff ensuring exceptional service experiences. (5 reviews) - Users value the **ease of use** of HelloFund, appreciating its intuitive setup and excellent support for smooth operations. (4 reviews) - Users find the **initial setup super easy** , enhancing the overall experience and efficiency for event management tasks. (3 reviews) - Users recognize the **efficiency improvement** in HelloFund, praising its user-friendly setup and seamless event management features. (3 reviews) - Users value the **efficient fundraising capabilities** of HelloFund, making volunteer management and event organization seamless and effective. (3 reviews) - Payment Processing (3 reviews) - Staff Helpfulness (3 reviews) - Users praise HelloFund's **intuitive and user-friendly interface** , simplifying event management and enhancing guest engagement seamlessly. (3 reviews) - Auction Management (2 reviews) - Event Management (2 reviews) **What users dislike:** - Users desire more **customization options** for bid sheets in HelloFund, hoping for future upgrades. (1 reviews) ## HelloFund Reviews ### 1. Streamlined, Intuitive Fundraising Events with HelloFund **Rating:** 5.0/5.0 stars **Reviewed by:** Dorey P. | Director of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about HelloFund?** HelloFund has become an essential platform for our fundraising events. We use it to manage ticketing, raffles, silent and live auctions, and our paddles-up donations, and it has significantly streamlined how we run our events. The event pages are professional, easy to build, and incredibly simple for our guests to navigate when purchasing tickets or registering. During the event, the platform makes it easy to manage bidding, track paddle donations in real time, and process payments quickly, which creates a seamless experience for both our team and our supporters. What really stands out compared to other platforms is how intuitive HelloFund is for event-based fundraising. Everything, from registration to auctions to final reporting, it all lives in one place, which saves our staff time and allows us to focus more on donor engagement and the mission. HelloFund has helped us run more organized, efficient events while maximizing participation and fundraising results. It’s a powerful tool for any nonprofit hosting auctions or fundraising events. **What do you dislike about HelloFund?** Any limitations have not outweighed the benefits. Phil and his team are extremely responsive to our needs or any challenges that we faced while learning to navigate the system. The newest features show us that they listen! Just "Ask Phil" we love it. We have only used Hello Fund for auctions and galas so we are not as familiar with broader tools and options. **What problems is HelloFund solving and how is that benefiting you?** HelloFund helps us solve several operational challenges related to running successful fundraising events. Before using the platform, managing ticketing, auctions, paddle raises, and payments across multiple tools created a lot of administrative work and increased the risk of errors. HelloFund brings everything together in one system, which allows our team to manage registration, bidding, and donations efficiently while keeping the event experience seamless for our guests. One of the biggest advantages is how easy the mobile app is for attendees to use. Guests can register, bid in silent auctions, participate in raffles, and make paddle donations directly from their phones without confusion. That simplicity encourages more participation and helps increase overall giving during the event. Another major benefit is the frontline support from the HelloFund team. Their customer service is responsive and knowledgeable, and they understand the urgency that comes with live fundraising events. Knowing we have reliable support available gives our team confidence when planning and executing events. Overall, HelloFund helps us run more organized events, improve the guest experience, and ultimately grow our fundraising results year after year. **Official Response from Phil Sanger:** > So kind of you to say, Dorey! We absolutely LOVE working with you and your team. You are a joy to work with and excited to help with future fundraisers. (One note so others know: It's not an actual app you have to download. It's a link you can share with friends, donors. Some other software companies have an app you have to download, which can deter the end user from bidding. Just wanted to clarify). Thanks again for the wonderful review! ### 2. Simple, Seamless Fundraising with HelloFund **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley I. | Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about HelloFund?** Our team at CARY has had a great experience using HelloFund. The platform makes it easy for supporters to give, whether online or at events, and the overall process feels simple and user-friendly for both donors and our staff. We especially appreciate how seamless it is to manage donations and track results, which helps us stay focused on our mission instead of getting bogged down in administrative work. HelloFund has been a reliable partner for engaging donors and supporting our efforts to maximize impact, making fundraising smoother, more efficient, and more effective overall. **What do you dislike about HelloFund?** We honestly don’t have anything we dislike about HelloFund. Phil has done a great job growing the business in a way that fits the fundraising needs nonprofits face. **What problems is HelloFund solving and how is that benefiting you?** We’re able to fundraise, sell tickets and tables, manage sponsorships, and run a silent auction—all at a low cost. We can also send texts and emails to our donors through the HelloFund platform with ease, which makes communication simple and efficient. **Official Response from Phil Sanger:** > Thank you so so much, Ashley! We love working with you and your team at CARY. Excited for the next one and let us know how we can help! ### 3. Simplifies Fundraising and Event Management with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about HelloFund?** I like how simple HelloFund makes it for buyers and donors to donate or purchase tickets. I appreciate how easy it is to create a page, with QR codes and links that are clear and readily available. It's overall an easy program to set up and use. My favorite feature is "Ask Phil!" which provides quick answers to questions and delivers friendly, efficient customer service. The simplicity in buying tickets and donating helps raise more funds as people find the process easy, and it values their time and energy. The easy page creation respects my time by making setup efficient. "Ask Phil!" ensures I can send accurate and engaging information to a mass audience. **What do you dislike about HelloFund?** The parts that are unclear or I did incorrectly initially is the Add Tickets portion to events. I just didn't see it or realize I needed to add, so only 1 ticket was available for purchase. An event also "ended" around 4pm one day when the actual event was at 7pm, so the QR code didn't work when we attempted to sell tickets at the door. Last improvement could be names on event ticket purchasing lists could be alphabetized rather than having to export them. **What problems is HelloFund solving and how is that benefiting you?** I use HelloFund to track donations and ticket sales, making it easier to stay organized with large amounts of money. It simplifies the donation process, helps quickly create pages, and provides friendly customer service with the 'Ask Phil' feature. **Official Response from Phil Sanger:** > Thanks so much for taking time to write a review with your experience at HelloFund! We enjoy working with you and everyone at your Catholic School and look forward to assisting with more fundraisers and events in the future! ### 4. Outstanding Customer Service with Real, Immediate Support **Rating:** 5.0/5.0 stars **Reviewed by:** Amy G. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about HelloFund?** I appreciate the customer service aspect the best. I’m able to get in contact with an actual person right away when I have a question. They take the time to walk me through every step I need explaining as well. **What do you dislike about HelloFund?** There’s not really anything I don’t like. **What problems is HelloFund solving and how is that benefiting you?** They coordinate all aspects of my events in one place. I have all my event guest info, all raffle purchases, extra service purchases, silent auction, etc. all in one event page. It also allows us flexibility to go paperless. I really enjoy the simplicity of sending everyone reminder texts as well . ### 5. Versatile Fundraising Tool with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about HelloFund?** I really like HelloFund because Phil and his team are always quick to respond when we need support or have questions. It feels like they're a part of our team, especially with the fast support turnaround for things like building pages or fixing reports. They're always there to help us through any issues. I also appreciate that they can be at our auction events to help run the event with us, which is a really nice add-on. I love how versatile the software is for our school; we can create pages for different purposes like fundraising for our annual appeal or selling field day shirts and birthday shoutouts. The ability to tailor pages to our needs keeps us with them. Everything is consolidated in one place, making it easier for everyone involved, instead of using various different software. The platform is very easy and user-friendly, making setup simple once you get the hang of it. It’s really easy to use for reporting or building pages and collecting funds. Overall, it's a great tool for anyone in development or working on events or fundraising initiatives. **What do you dislike about HelloFund?** The reporting can be a little bit more clear. It may be something on how we put the page together, but, again, we had an issue recently with it and Phil was immediately on it and talking to the rest of his team to fix the issue. And we found a solution for it. **What problems is HelloFund solving and how is that benefiting you?** I use HelloFund for fundraising and auction activities. It consolidates our financial processes into one platform, making it easier to manage and tailor pages for different needs. It provides responsive support and fits perfectly with our events, streamlining reporting and fund collection. **Official Response from Phil Sanger:** > Thank you so much, Brenda! We love work with you and the entire team at your Catholic School. Look forward to working with you on the next fundraiser and don't hesitate to reach out if you have any questions. ### 6. Effortlessly Manages Our Fundraising Events **Rating:** 5.0/5.0 stars **Reviewed by:** Haylie B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about HelloFund?** I like how easy the HelloFund system is to use. It's quick for our account reps and the owner to respond whenever I have a question. I am able to log in quickly and run reports to see where people have signed up, whether it's to sponsor or participate in our golf tournament. The team responds immediately if I have any sort of issue or question. The initial setup was extremely easy, taking less than five minutes, and we got it set up within the first meeting. **What do you dislike about HelloFund?** I think the one thing that we needed was somebody in person, and that wasn't due to anything on the HelloFund end. It was just budgeting for what is the part of our contract. We will now be upping our contract to have somebody in person on the day of our event. I just wish that we had had somebody in there for our last event because it became bigger than the year prior when we used HelloFund. And I think that having somebody in person there to troubleshoot pain in the ***, somebody showing up without registering initially, and needing a bidding card number. That was our only issue that we found. **What problems is HelloFund solving and how is that benefiting you?** HelloFund helps me track people registering for events, manage auction items and money, and run reports easily. It allows me to log in quickly and receive immediate responses from the team for any issues. **Official Response from Phil Sanger:** > Thanks so much, Haylie! We're excited to be onsite for the event this year! ### 7. HelloFund Made Our 800+ Guest Gala Seamless, Stress-Free, and Successful **Rating:** 5.0/5.0 stars **Reviewed by:** Laura W. | Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about HelloFund?** HelloFund was a game-changer for our biennial gala of 800+ guests. From the earliest planning stages to the final wrap-up, their team truly felt like an extension of ours. Their proactive support ahead of the event saved us countless hours and ensured a seamless, stress-free check-in experience. On event day, their onsite presence was invaluable. From last-minute seating changes to accommodating unexpected guests, they handled every situation quickly, professionally, and with genuine care for our attendees. The platform itself was a standout. The auction experience was a breeze for both our team and our guests—visually appealing, easy to navigate, and intuitive to use. We received great feedback from attendees, and participation was strong as a result. On the backend, the robust post-event reporting delivered clear, actionable insights that we’re already using to elevate our next event. If you’re considering a fundraising platform partner, look no further! **What do you dislike about HelloFund?** We experienced one minor issue after launching, but the HelloFund team resolved it quickly and effectively—within about 15 minutes. Their responsiveness and ability to troubleshoot in real time gave us a lot of confidence and reinforced that we were in great hands. **What problems is HelloFund solving and how is that benefiting you?** HelloFund streamlines the entire event fundraising process—from registration and check-in to auction management and post-event reporting—which significantly reduces the operational burden on our team. For an event of our size (800+ guests), having everything in one cohesive platform minimizes errors, saves time, and allows our team to stay focused on the guest experience rather than troubleshooting logistics. Their tools also improve the attendee experience, making it easy for guests to register, bid, and engage with the auction in a way that feels seamless and enjoyable. On the backend, the reporting and insights give us clear visibility into performance, helping us make more strategic decisions and continuously improve our events year over year. **Official Response from Phil Sanger:** > Thank you so much for the kind review, Laura! We loved working with you and your entire team...looking forward to partnering with you on many more fundraisers in the future! ### 8. User-Friendly Fundraising Platform with Exceptional Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Winter G. | Event Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about HelloFund?** What I like best about HelloFund is the user-friendly dashboard and how easy the platform is to navigate. Importing items into the silent auction section is simple and efficient, which saves a lot of time during event setup. I also appreciate the ability to make real-time adjustments quickly, which is incredibly helpful when managing a live event and needing to update items or information on the fly. The guest check-in process was also fantastic. My team was able to manage check-in for over 200 guests smoothly, and the ability to merge couples so they shared one bidder number instead of two made the process much easier and more organized. **What do you dislike about HelloFund?** Since the platform was new to me, it took a little time to get familiar with all of the features and navigation. Like any new system, there was a short learning curve at the beginning while I figured out where everything was and how to best use the tools. **What problems is HelloFund solving and how is that benefiting you?** HelloFund helps streamline the entire fundraising process, especially when managing silent auctions and event donations. The platform makes it easy to organize auction items, manage bidding, and keep everything updated in real time, which is extremely helpful during a live event. It also simplifies the guest check-in process. We were able to check in over 200 guests quickly, and the ability to merge couples so they shared one bidder number helped eliminate confusion and kept bidding simple for attendees. This significantly reduces the manual work and stress that can come with tracking bids, guests, and payments. Another standout is their customer support—the team was incredibly responsive and helpful whenever I had questions. Their support was truly next level and made the experience even smoother. **Official Response from Phil Sanger:** > Thanks so much for the kind review, Winter! We loved working with your team and glad the event was such a success. Let us know if we can help with any future fundraisers! ### 9. Effortless Fundraising with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Estelle B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about HelloFund?** I have used HelloFund for fundraising plant sales and it made it super easy to create an online ordering platform. HelloFund took care of creating the order form after I provided all the details for the products. I really like how HelloFund creates an easy-to-follow order, and the reports for our sales are easy to read once the sale is complete. The HelloFund group has been great to work with and so helpful! I also appreciate how HelloFund sends an immediate email with order details and record of payment, and the customer receives an email receipt with details for the pick up of the purchase. The online order creation organizes the products sold and customer contact information. Setup for HelloFund was easy for me, and from our last sale, 90% of our customers chose the online ordering platform provided by HelloFund. **What do you dislike about HelloFund?** I had no problems using HelloFund! **What problems is HelloFund solving and how is that benefiting you?** HelloFund made it easy to create an online ordering platform, organizing products and customer info. It creates easy-to-follow orders and readable sales reports. I appreciate the immediate email confirmations and helpful customer support. **Official Response from Phil Sanger:** > Thank you so so much, Estelle! We love working with you and your team and can't wait to help with your future fundraisers. ### 10. Effortless Auction Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** February 18, 2026 **What do you like best about HelloFund?** I like that HelloFund Auction and Event Management Software is a one-stop shop that makes things much easier for volunteers. It not only creates a platform for auctions but also advises on starting bids, buy-now prices, and timing. Phil was awesome at creating ways for us to access information that wasn't initially downloadable, and both he and Tiffany sent videos to help us use the software. The ability to take ticket and other purchases and download reports easily helps us keep track of our progress during events. The initial setup was super easy! **What do you dislike about HelloFund?** I wish there would be a way to force people to input credit cards that would automatically stay with their bidder account unless the bidder chose to change the card. **What problems is HelloFund solving and how is that benefiting you?** I find HelloFund simplifies our auction process and helps volunteers by advising on bidding, buy now prices, and timing. It also allows easy report downloads to track progress, making management so much easier. **Official Response from Phil Sanger:** > We're delighted to hear that HelloFund has been a one-stop shop for your auction and event management needs. Your feedback about the credit card input is valuable, and we will certainly consider it for enhancing the user experience. Thank you for choosing HelloFund! ### 11. Personalized Event Success with Fast, Dedicated Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sara V. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about HelloFund?** The personalization and the helpfullness to be able to create a successful event. There is never a time where a reply takes longer than a few hours and Hellofund's team is so diligent and committed to your success **What do you dislike about HelloFund?** Embedding videos or adding external links is somewhat limited. **What problems is HelloFund solving and how is that benefiting you?** I have a one stop for a live auction before our event, and a turn key solution for ticket sales, reaching out to guests, texting, integrations, and love the AI features for writing **Official Response from Phil Sanger:** > Thanks so much, Sara! Is there a specific place that you are trying to embed videos? We do have the ability to do so on the main landing page, but happy to get on a quick call to discuss in more detail. Here is some information on embedding vides on our landing page. Thanks again for utilizing HelloFund and look forward to the next fundraiser! ### 12. Incredible Built-In Features That Make Event Fundraising Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Lilian E. | Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about HelloFund?** HelloFund offers incredible built-in features that help make event fundraising successful and easier to manage. **What do you dislike about HelloFund?** HelloFund has specific UI capabilities that limit personalization. However, the support team is always helpful in finding solutions that meet our performance needs. **What problems is HelloFund solving and how is that benefiting you?** HelloFund is able to integrate multiple aspects of our event fundraising. From ticket and sponsorship management, to live auction, to virtual silent auction, HelloFund tackles it all in one place for one price. **Official Response from Phil Sanger:** > Thank you so so much, Lilian! Love working with you and the rest of your team...looking forward to the next one :) ### 13. Personalized Reports and a Smooth and Straightforward Integration with our CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Carolina G. | Development & Database Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about HelloFund?** They personalized their weekly donation reports so we could quickly upload them into our CRM. The reporting and mapping process was also one of the easiest I’ve ever used for importing donor information from another platform, and it made the whole transition feel straightforward. **What do you dislike about HelloFund?** Nothing, they are so quick to respond and have helped us every step of the way! **What problems is HelloFund solving and how is that benefiting you?** Making reporting easier on our end. **Official Response from Phil Sanger:** > Thank you so so much, Carolina! Looking forward to the event in the Fall! ### 14. Streamlined Fundraising with Superior Support **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about HelloFund?** I find HelloFund incredibly valuable for our events. The fundraiser side is super simple to use, and the auction side has streamlined our transition from paper to online bidding. It allows for quick checkouts right from attendees' phones, saving me from days of invoicing. Phil, who supports the program, is always available and helpful. He's wonderful to work with and excellent at strategizing what will raise the most money for our fundraisers. **What do you dislike about HelloFund?** I think there are a few integrations, but I have already brought them to Phil and he is looking into them. **What problems is HelloFund solving and how is that benefiting you?** HelloFund makes our gala checkout smoother, integrates with tools like Feathr, and simplifies our auction process, shifting from paper to online bidding. Phil's support enhances our strategies and fundraiser effectiveness. **Official Response from Phil Sanger:** > Thank you so so much, Gabi! We love working with you and your team. We're also adding on more integrations to help streamline the process for all of our partners. Here's a good link to reference (https://www.hellofund.com/integrations) and please email me if you have any more that we can add to the list. ### 15. Personal Support and Easy Setup Make HelloFund a Pleasure to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Nan Z. | Director of Development, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about HelloFund?** I really like the personal support and how easy it is to use HelloFund **What do you dislike about HelloFund?** I don't have any dislikes at this point. **What problems is HelloFund solving and how is that benefiting you?** HelloFund is making our event run so much smoother by having everything in one place. Our check out for live, silent, and paddle raise was very efficient and super easy. **Official Response from Phil Sanger:** > Thank you so much, Nan! Look forward to the next event in the Fall! ### 16. Direct, Knowledgeable Support and an Easy-to-Use Fundraising Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Kelli C. | Community Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about HelloFund?** HelloFund has the best, most direct support. Help is provided by Phil or his staff, who are all knowledgeable and thorough in answering all questions and troubleshooting. From a user perspective, guests can easily navigate, purchase, bid, and donate easily through the web-based platform. **What do you dislike about HelloFund?** It would be a helpful improvement to be able to more easily integrate data from HelloFund (donor information, etc.) into our particular database platform. But, Phil and his staff were always able to help with this part of the process. **What problems is HelloFund solving and how is that benefiting you?** HelloFund was instrumental in helping our fundraiser grow and evolve, and it made the whole process feel more manageable from start to finish. **Official Response from Phil Sanger:** > Thanks so much, Kelli! We are working on our integrations and adding new CRMs to assist all of our nonprofit partners with their donor information. If we don't have a direct connection, we have some options like Zapier and our data integration spreadsheet as well. ### 17. Exceptional Support and User-Friendly Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Molly A. **Reviewed Date:** February 18, 2026 **What do you like best about HelloFund?** I use HelloFund Auction and Event Management Software for registration, processing sponsorships, and onsite donations and bidding. I appreciate how it allows for streamlined communication, processes credit cards, tracks sponsorship payments, and collects guest names. Phil is SO helpful! Our company works with several event softwares and he is always so quick to answer emails, jump on a call, and help build out our fundraising pages. I like the quick replies, access to video calls, AI support, and one-pagers. The initial setup was super easy! **What do you dislike about HelloFund?** I need a better understanding of the invoice process and wish we could advertise the silent auction on HelloFund. **What problems is HelloFund solving and how is that benefiting you?** I use HelloFund for registration, processing sponsorships, and onsite donations, text blasts, and onsite bidding. **Official Response from Phil Sanger:** > Invoicing is a newer feature at HelloFund. We do have some customization options for invoicing on our product roadmap. In regards to advertising the silent auction, we have a few options where you can add this. Under Software Settings > Landing Page Builder, you can add a content block to preview / highlight the silent auction once you make these items active. Thanks for the review and excited to help with more fundraisers in the future! ### 18. Prompt, Reliable Customer Service from HelloFund! **Rating:** 4.5/5.0 stars **Reviewed by:** Kristin B. | Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about HelloFund?** I love the customer service provided by HelloFund. I always get a very prompt reply from them. **What do you dislike about HelloFund?** I wish that HelloFund could adapt and customize even more. Though it is very versatile there were a couple of projects we couldn't run through HelloFund. **What problems is HelloFund solving and how is that benefiting you?** I like that HelloFund works hard to help you create what you're envisioning. **Official Response from Phil Sanger:** > Thanks so so much, Kristin! Love working with you and your team...excited for the next fundraiser! ### 19. Intuitive Platform with Always-Available Support **Rating:** 5.0/5.0 stars **Reviewed by:** Robin H. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about HelloFund?** The platform is intuitive and Phil and his team are available to help at any time. **What do you dislike about HelloFund?** We wish it would sync with Salesforce for reporting. **What problems is HelloFund solving and how is that benefiting you?** Phil is always improving the platform and sending informational videos and guides to users. **Official Response from Phil Sanger:** > Thank you so so much, Robyn! We actually do have an integration with Salesforce and our making updates to all of our integrations to make the experience for our users better. Let's get on a call and we can discuss this in more detail - https://calendly.com/hellofund/overview ### 20. Best customer service, quick informative responses! **Rating:** 5.0/5.0 stars **Reviewed by:** Cristie J. | Technology Chair, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about HelloFund?** Longer text message space, ability to email guests. Customer Service response is top-notch! **What do you dislike about HelloFund?** Nothing. I have used 3 different platforms and this has been the best. **What problems is HelloFund solving and how is that benefiting you?** Communication to guests, emails with ability to attach documentation/room map and instructions the day of event has reduced the need for a “check-in” at the event when volunteer resources are challenging. **Official Response from Phil Sanger:** > Thank you for the positive feedback! We're glad to hear that our software has been the best among the platforms you've used. We're committed to solving communication challenges for events, and we're pleased to hear that it has reduced the need for extensive check-in resources. ### 21. HelloFund’s Versatile All-in-One Platform for Event Management **Rating:** 4.5/5.0 stars **Reviewed by:** Nina S. | Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about HelloFund?** I appreciate the versatility that has evolved with HelloFund. I can now do all the separate components to my event on one platform. **What do you dislike about HelloFund?** Some features I miss or don't have the opportunity to utilize. **What problems is HelloFund solving and how is that benefiting you?** I was using multiple platforms and excel forms to organize my events, but HelloFund allows me to keep it all in one area. Plus, I find it user friend when I am able to go learn all the different components that benefit me and my organization. **Official Response from Phil Sanger:** > Thank you so so much, Nina! Love working with you and your team and excited to assist with your next fundraiser! ### 22. Unmatched Support and Smooth Integrations with HelloFund **Rating:** 5.0/5.0 stars **Reviewed by:** Qainta H. | Director of Development and Communications , Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about HelloFund?** I love HelloFund's customer service. It's unmatched, and they are always willing to help out. I love the fact that they come on-site to help with the event and train volunteers for you. They are just extremely helpful. **What do you dislike about HelloFund?** I wish there were a few more items included in the online functionality, like help with seating charts. **What problems is HelloFund solving and how is that benefiting you?** HelloFund helps us organize a gala by assisting with check-ins, accounting, and tallying event totals. **Official Response from Phil Sanger:** > Thanks so much, Qainta! Good news - we've added table seating charts. You can learn more here: https://www.hellofund.com/how-to-manage-event-table-seating ### 23. Quick, Capable Responses That Make Getting Answers Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about HelloFund?** Quick and capable response to questions. **What do you dislike about HelloFund?** I wouldn't say I dislike anything, but if pushed, I would say that while the way graphics are displayed continues to improve, it can be difficult to find the right fit at times. **What problems is HelloFund solving and how is that benefiting you?** Hellofund provides a great fundraising tool for our school. For a small investment, we get personal care for our specific needs. **Official Response from Phil Sanger:** > Thank you so much for taking time to write a review for HelloFund! We are continually updating our product and definitely understand that with these updates, there can be a learning curve. If you ever need assistance with an image or resizing to help find the right fit, please let us know...or email me directly at phil@hellofund.com and I will try to assist as best as I can. ### 24. Five-Star Software and Even Better People Behind It **Rating:** 5.0/5.0 stars **Reviewed by:** Keri P. | Fundraising and Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about HelloFund?** I’ve been working with Phil and using his nonprofit event software for over seven years now, and I can’t recommend it highly enough. From day one, the experience has been wonderful—from setup to daily use, everything about the platform is incredibly user-friendly. Whether you're managing a small gathering or a large-scale fundraiser, the tools are built to support your success without adding complexity. I personally use this software for over 6 events each year, ranging from small ticket sales to a large-scale gala. Copying event info from one year to the next is a breeze, making setup easy. One of the biggest standouts is the amazing customer service. Over the years, I’ve had the pleasure of working closely with Phil, and I can confidently say he’s one of the most dedicated and genuine professionals in the industry. He truly values his customers and is always willing to go the extra mile to make sure we feel supported and empowered. It’s rare to find someone who not only listens to feedback but actively works to implement meaningful improvements—Phil does just that. Speaking of improvements, the software is constantly evolving. The team is always working behind the scenes to roll out updates that reflect the real-world needs of users. Every time I log in, I’m impressed by the new features and enhancements that make our work easier and more impactful. If you're looking for an event platform that combines top-tier functionality with unparalleled support, look no further. I’m proud to be a long-time customer and look forward to many more years of partnership. Highly recommend! **What do you dislike about HelloFund?** One of the improvements this software made was adding the ability to print bid sheets through the system! I wish the bid sheets were more customizable, but hopefully that can be upgraded in the future. **What problems is HelloFund solving and how is that benefiting you?** Accurate and timely reporting is critical for our financials, and HelloFund makes it easy to access the data we need. And if there’s ever a report we can’t find, their team is always ready to step in and help create custom reports tailored to our needs. That kind of flexibility is invaluable. **Official Response from Phil Sanger:** > Thank you for your wonderful review! We are delighted to hear that you find our software user-friendly and our customer service exceptional. We are always striving to provide the best experience for our customers, and we appreciate your loyalty and partnership over the years. We will definitely take your feedback about the bid sheet customization into account for future enhancements. ### 25. Easy to Use, with Awesome Phone and Email Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about HelloFund?** Easy to use and support was awesome both on the phone and via email. **What do you dislike about HelloFund?** The only thing I did not like was my own learning curve. That's on me. **What problems is HelloFund solving and how is that benefiting you?** We are able to use the platform for numerous types of fundraisers. **Official Response from Phil Sanger:** > We're glad to hear that you found our software easy to use and that you had a positive experience with our support team. Thank you for your feedback! ### 26. User friendly and easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Irene C. | Director of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about HelloFund?** I have been using HelloFund for the last three years for the last three years for our school gala, golf tournament, GivingTuesday and more. The more I use it, the more I realize "oh, I can use it for that!" and it's been really convenient having all the data in one place. I have become better at it as I use it more but I will say that even the first year of using the auction site, I understood how to navigate it. It's pretty intuitive in my opinion. **What do you dislike about HelloFund?** Not knowing everything I need to know right away! But that just comes with time. The second year we used it, I learned more and again and again as the years have gone on. **What problems is HelloFund solving and how is that benefiting you?** We use HelloFund for our gala auction so we're able to do live auction, silent auction, Paddles Up, raffles and really anything related to selling anything for the event. I've also used the software for our golf tournament and GivingTuesday. **Official Response from Phil Sanger:** > We're glad to hear that you find HelloFund intuitive and user-friendly. It's great to hear that it has been convenient for managing all your event data in one place. ### 27. Helped to make our student fundraiser a success! **Rating:** 4.0/5.0 stars **Reviewed by:** Kelsey C. | Marketing & Advancement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about HelloFund?** HelloFund offered a super simple way for our students to fundraise and keep track of their goals. Our parents had no problem learning how to use the new system, and we didn't have to troubleshoot payment issues like we had to with other systems. **What do you dislike about HelloFund?** I wish there were a front-facing way to get to individual fundraising pages, instead of just the links we have to share individually. **What problems is HelloFund solving and how is that benefiting you?** HelloFund was utilized during our peer-to-peer student fundraiser. It offered an easy way for students to keep track of their fundraising, as well as tracking team fundraising throughout the event. ### 28. SAFE Austin x HelloFund **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about HelloFund?** There’s so much to appreciate about HelloFund. Their event website interface is intuitive, attractive, and easy for our guests to navigate, making it simple for us to highlight key information and drive engagement. Their day-of-event support is outstanding — they are responsive, present, and proactive, helping everything run smoothly behind the scenes. Throughout the planning process, their commitment to accuracy and consistency shines through in the multiple check-in meetings they schedule, making sure every detail is in place. Additionally, the guest checkout process is streamlined and user-friendly, creating a seamless experience for bidders and donors. Finally, their payment closeout procedures are thorough and efficient, allowing us to wrap up event finances cleanly and quickly. Overall, HelloFund provides a perfect blend of thoughtful planning, responsive support, and technical excellence — all while feeling like true partners in our mission. **What do you dislike about HelloFund?** Honestly, there’s very little we would change about working with HelloFund. If anything, we wish Phil and the team were based in our city so we could have their incredible support for all of our events, big and small. Their expertise and partnership are so valuable that we find ourselves wishing we could collaborate with them even more often! **What problems is HelloFund solving and how is that benefiting you?** HelloFund has solved several key challenges for us, particularly around event organization, guest experience, and payment management. Their auction and event management software provides a clean, user-friendly website platform, making it easy for our guests to register, bid, donate, and check out with minimal confusion or support needed. This has helped us create a more seamless experience for attendees, ultimately boosting participation and revenue. Their software also helps solve the problem of event day logistics — from managing silent auctions to handling checkouts — by providing real-time support and ensuring the process feels professional and stress-free. The multiple pre-event check-in meetings help us stay on track, keep details consistent, and ensure our data is accurate, which takes a significant burden off our small team. Finally, their thorough payment and closeout processes save us time and eliminate the typical headaches that come with post-event financial reconciliation. In short, HelloFund’s platform, paired with the hands-on support from Phil, Audrey, and their team, has allowed us to deliver higher-quality events with fewer internal resources, freeing us up to focus more on our mission and our guests. **Official Response from Phil Sanger:** > We are delighted to hear that our auction and event management software has helped solve key challenges for you, particularly around event organization, guest experience, and payment management. It is our goal to provide a user-friendly platform and hands-on support to help our clients deliver higher-quality events with fewer internal resources. We are thrilled to hear that our platform has been able to do so for you. ## HelloFund Discussions - [What questions should you ask before signing a fundraising software contract?](https://www.g2.com/discussions/what-questions-should-you-ask-before-signing-a-fundraising-software-contract) - 1 comment, 1 upvote - [Has anyone switched auction software mid-event-cycle? How did it go?](https://www.g2.com/discussions/has-anyone-switched-auction-software-mid-event-cycle-how-did-it-go) - 1 comment, 1 upvote - [How do you get more parents to participate in your school auction?](https://www.g2.com/discussions/how-do-you-get-more-parents-to-participate-in-your-school-auction) - 1 comment, 1 upvote - [What fundraising tools work best for Catholic school galas?](https://www.g2.com/discussions/what-fundraising-tools-work-best-for-catholic-school-galas) - 1 comment, 1 upvote - [What's the biggest mistake schools make when running their first gala?](https://www.g2.com/discussions/what-s-the-biggest-mistake-schools-make-when-running-their-first-gala) - 1 comment, 1 upvote - [View HelloFund pricing details and edition comparison](https://www.g2.com/products/hellofund/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-07+05%3A44%3A49+-0500&secure%5Bsession_id%5D=deb1b885-b51a-44ba-948b-d11385b76551&secure%5Btoken%5D=0b058820993fd170644262446257a5556ef51e25f7efd367f4fd2f868bd2a441&format=llm_user) ## HelloFund Integrations - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - [Double the Donation](https://www.g2.com/products/double-the-donation/reviews) - [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## HelloFund Features **Auctioneering** - Auction Listings - Bidding Window - Auction Type - Ticketing - Mobile Bidding - Fundraising **User Interface** - Bidder Profiles - Sorting - Bid Alerts **Administration** - Bid Confirmation - Payment Processing - Reporting ## Top HelloFund Alternatives - [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) - 4.7/5.0 (500 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) - 4.7/5.0 (2,097 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) - 4.6/5.0 (406 reviews)