HelloFund Reviews & Product Details

I found the functionality of HelloFund to be incredibly helpful. The mobile bidding and bidder numbers were new for us this year, and they kept things streamlined, allowing us to avoid chasing unpaid invoices. It made the event seamless and was a major contributor to our success. The setup was super easy, which was a big plus. Review collected by and hosted on G2.com.

I think something that would be worth looking into is having a QR code attached to each silent auction item, some people were confused on how to follow their bids - we had all the items at the event for people to preview and look at. Some of the older guests were not comfortable putting their credit card information in. I think we lost some money and buyers because of this. Review collected by and hosted on G2.com.

HelloFund has become an essential platform for our fundraising events. We use it to manage ticketing, raffles, silent and live auctions, and our paddles-up donations, and it has significantly streamlined how we run our events.

The event pages are professional, easy to build, and incredibly simple for our guests to navigate when purchasing tickets or registering. During the event, the platform makes it easy to manage bidding, track paddle donations in real time, and process payments quickly, which creates a seamless experience for both our team and our supporters.

What really stands out compared to other platforms is how intuitive HelloFund is for event-based fundraising. Everything, from registration to auctions to final reporting, it all lives in one place, which saves our staff time and allows us to focus more on donor engagement and the mission.

HelloFund has helped us run more organized, efficient events while maximizing participation and fundraising results. It’s a powerful tool for any nonprofit hosting auctions or fundraising events. Review collected by and hosted on G2.com.

Any limitations have not outweighed the benefits. Phil and his team are extremely responsive to our needs or any challenges that we faced while learning to navigate the system. The newest features show us that they listen! Just "Ask Phil" we love it.

We have only used Hello Fund for auctions and galas so we are not as familiar with broader tools and options. Review collected by and hosted on G2.com.

Our team at CARY has had a great experience using HelloFund. The platform makes it easy for supporters to give, whether online or at events, and the overall process feels simple and user-friendly for both donors and our staff. We especially appreciate how seamless it is to manage donations and track results, which helps us stay focused on our mission instead of getting bogged down in administrative work. HelloFund has been a reliable partner for engaging donors and supporting our efforts to maximize impact, making fundraising smoother, more efficient, and more effective overall. Review collected by and hosted on G2.com.

We honestly don’t have anything we dislike about HelloFund. Phil has done a great job growing the business in a way that fits the fundraising needs nonprofits face. Review collected by and hosted on G2.com.

Being able to talk with Phil, and an actual team of people, when it comes to setting up pages, troubleshooting etc. I also like the detailed reports post-event. Review collected by and hosted on G2.com.

I'd like to be able to integrate pages more easily. For example, having the current auction/fundraiser events shown on the annual fund page so that donors or visitors can easily click between ongoing events and fundraisers. Review collected by and hosted on G2.com.

I like how simple HelloFund makes it for buyers and donors to donate or purchase tickets. I appreciate how easy it is to create a page, with QR codes and links that are clear and readily available. It's overall an easy program to set up and use. My favorite feature is "Ask Phil!" which provides quick answers to questions and delivers friendly, efficient customer service. The simplicity in buying tickets and donating helps raise more funds as people find the process easy, and it values their time and energy. The easy page creation respects my time by making setup efficient. "Ask Phil!" ensures I can send accurate and engaging information to a mass audience. Review collected by and hosted on G2.com.

The parts that are unclear or I did incorrectly initially is the Add Tickets portion to events. I just didn't see it or realize I needed to add, so only 1 ticket was available for purchase. An event also "ended" around 4pm one day when the actual event was at 7pm, so the QR code didn't work when we attempted to sell tickets at the door. Last improvement could be names on event ticket purchasing lists could be alphabetized rather than having to export them. Review collected by and hosted on G2.com.

I appreciate the customer service aspect the best. I’m able to get in contact with an actual person right away when I have a question. They take the time to walk me through every step I need explaining as well. Review collected by and hosted on G2.com.

There’s not really anything I don’t like. Review collected by and hosted on G2.com.

I really like HelloFund because Phil and his team are always quick to respond when we need support or have questions. It feels like they're a part of our team, especially with the fast support turnaround for things like building pages or fixing reports. They're always there to help us through any issues. I also appreciate that they can be at our auction events to help run the event with us, which is a really nice add-on. I love how versatile the software is for our school; we can create pages for different purposes like fundraising for our annual appeal or selling field day shirts and birthday shoutouts. The ability to tailor pages to our needs keeps us with them. Everything is consolidated in one place, making it easier for everyone involved, instead of using various different software. The platform is very easy and user-friendly, making setup simple once you get the hang of it. It’s really easy to use for reporting or building pages and collecting funds. Overall, it's a great tool for anyone in development or working on events or fundraising initiatives. Review collected by and hosted on G2.com.

The reporting can be a little bit more clear. It may be something on how we put the page together, but, again, we had an issue recently with it and Phil was immediately on it and talking to the rest of his team to fix the issue. And we found a solution for it. Review collected by and hosted on G2.com.

I like how easy the HelloFund system is to use. It's quick for our account reps and the owner to respond whenever I have a question. I am able to log in quickly and run reports to see where people have signed up, whether it's to sponsor or participate in our golf tournament. The team responds immediately if I have any sort of issue or question. The initial setup was extremely easy, taking less than five minutes, and we got it set up within the first meeting. Review collected by and hosted on G2.com.

I think the one thing that we needed was somebody in person, and that wasn't due to anything on the HelloFund end. It was just budgeting for what is the part of our contract. We will now be upping our contract to have somebody in person on the day of our event. I just wish that we had had somebody in there for our last event because it became bigger than the year prior when we used HelloFund. And I think that having somebody in person there to troubleshoot pain in the ***, somebody showing up without registering initially, and needing a bidding card number. That was our only issue that we found. Review collected by and hosted on G2.com.

HelloFund was a game-changer for our biennial gala of 800+ guests. From the earliest planning stages to the final wrap-up, their team truly felt like an extension of ours. Their proactive support ahead of the event saved us countless hours and ensured a seamless, stress-free check-in experience.

On event day, their onsite presence was invaluable. From last-minute seating changes to accommodating unexpected guests, they handled every situation quickly, professionally, and with genuine care for our attendees.

The platform itself was a standout. The auction experience was a breeze for both our team and our guests—visually appealing, easy to navigate, and intuitive to use. We received great feedback from attendees, and participation was strong as a result. On the backend, the robust post-event reporting delivered clear, actionable insights that we’re already using to elevate our next event.

If you’re considering a fundraising platform partner, look no further! Review collected by and hosted on G2.com.

We experienced one minor issue after launching, but the HelloFund team resolved it quickly and effectively—within about 15 minutes. Their responsiveness and ability to troubleshoot in real time gave us a lot of confidence and reinforced that we were in great hands. Review collected by and hosted on G2.com.

What I like best about HelloFund is the user-friendly dashboard and how easy the platform is to navigate. Importing items into the silent auction section is simple and efficient, which saves a lot of time during event setup. I also appreciate the ability to make real-time adjustments quickly, which is incredibly helpful when managing a live event and needing to update items or information on the fly. The guest check-in process was also fantastic. My team was able to manage check-in for over 200 guests smoothly, and the ability to merge couples so they shared one bidder number instead of two made the process much easier and more organized. Review collected by and hosted on G2.com.

Since the platform was new to me, it took a little time to get familiar with all of the features and navigation. Like any new system, there was a short learning curve at the beginning while I figured out where everything was and how to best use the tools. Review collected by and hosted on G2.com.