# What questions should you ask before signing a fundraising software contract?

Not all contracts are created equal. Some lock you in for multiple years. Some charge overage fees you didn't see coming. Some make it hard to export your donor data when you leave.

A few worth asking upfront: What is the total cost including processing fees? Is there a long term commitment? What does support look like on event night? Can I take my data with me?

What questions do you wish you had asked before signing?

##### Post Metadata
- Posted at: 7 months ago
- Author title: CEO and Founder @ HelloFund, Inc. | Helping Schools and Nonprofits Raise $54.9M+ with Flat Fee Fundraising Software
- Net upvotes: 1


## Comments
### Comment 1

A few we'd add to any list: Does the platform take a percentage of what you raise, or ask donors for tips? What does support look like on event night, and what's included in your plan? Can you export your donor and item data when you leave? At HelloFund we answer all of these upfront, with one flat annual fee and no multi year contracts, because transparency is what builds trust before the sale.

##### Comment Metadata
- Posted at: 7 months ago
- Author title: CEO and Founder @ HelloFund, Inc. | Helping Schools and Nonprofits Raise $54.9M+ with Flat Fee Fundraising Software




## Related Product
[HelloFund](https://www.g2.com/products/hellofund/reviews)

## Related Category
[Auction](https://www.g2.com/categories/auction-software)

## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: over 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: over 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: over 13 years ago
  - Comments: 4