# BigCommerce vs Handshake Comparison

| | BigCommerce | Handshake | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 580 | 65 | 
| **Largest Market Segment** | Small-Business (77.1% of reviews) | Small-Business (59.3% of reviews) | 
| **Entry Level Price** | $29.95/ per month | Contact us affordable plans for all businesses | 

---
## Top Pros & Cons

### BigCommerce

Pros:
- Ease of Use (40 reviews)
- Customer Support (21 reviews)

Cons:
- Limited Customization (12 reviews)
- Expensive (11 reviews)

### Handshake

Pros:
- Ease of Use (1 reviews)
- Intuitive Navigation (1 reviews)

Cons:
- Communication Issues (1 reviews)
- Poor Support (1 reviews)

---
## Ratings Comparison
| Rating | BigCommerce | Handshake | 
|---|---|---|
  | **Meets Requirements** | 8.3 (490 reviews) | 8.3 (43 reviews) | 
  | **Ease of Use** | 8.4 (493 reviews) | 9.1 (43 reviews) | 
  | **Ease of Setup** | 8.3 (311 reviews) | 7.8 (26 reviews) | 
  | **Ease of Admin** | 8.4 (288 reviews) | 8.6 (24 reviews) | 
  | **Quality of Support** | 8.3 (471 reviews) | 8.2 (39 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (284 reviews) | 8.6 (24 reviews) | 
  | **Product Direction (% positive)** | 7.9 (472 reviews) | 7.2 (42 reviews) | 

---
## Pricing

### BigCommerce

#### Entry-Level Pricing

Plan: Standard

Price: $29.95 / per month

Description: Everything you need to start selling online

Key Features:
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay

[Browse all 4 editions](https://www.g2.com/products/bigcommerce/pricing)

#### Free Trial

Yes

### Handshake

#### Entry-Level Pricing

Plan: Handshake Direct: B2B Customer Ordering

Price: Contact us affordable plans for all businesses

Description: US: +1-855-532-9044 Intl: +1-646-434-2553 www.handshake.com


Key Features:
- Invite-only, B2B optimized web storefront
- Native mobile B2B buyer app
- HD product catalog, advanced search and faceted navigation

[Browse all 2 editions](https://www.g2.com/products/handshake/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | 7.7/10 | 424 |
| **Handshake** | N/A | N/A |

#### Headless Commerce

| Feature | BigCommerce | Handshake | 
|---|---|---|
| **Decoupling** | 7.4 (85 reviews) | Not enough data | 
| **REST APIs** | 7.8 (93 reviews) | Not enough data | 
| **Data Orchestration** | 7.6 (90 reviews) | Not enough data | 
| **Customization** | 7.5 (103 reviews) | Not enough data | 
| **Extensibility** | 7.5 (92 reviews) | Not enough data | 

#### Generative AI

| Feature | BigCommerce | Handshake | 
|---|---|---|
| **AI Text Generation** | 7.2 (53 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (52 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Platforms

| Feature | BigCommerce | Handshake | 
|---|---|---|
| **Autonomous Task Execution** | 5.2 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 6.2 (11 reviews) | Not enough data | 
| **Adaptive Learning** | 5.5 (11 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.2 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 5.3 (11 reviews) | Not enough data | 
| **Decision Making** | 5.6 (11 reviews) | Not enough data | 

#### Merchandising/Marketing

| Feature | BigCommerce | Handshake | 
|---|---|---|
| **Storefront Design Tools** | 7.9 (389 reviews) | Not enough data | 
| **Product Visualization** | 8.3 (387 reviews) | Not enough data | 
| **Recommendations / Personalization** | 7.7 (369 reviews) | Not enough data | 
| **Promotions and Discounts** | 7.9 (372 reviews) | Not enough data | 
| **Shopping Cart Abandonment** | 7.9 (351 reviews) | Not enough data | 
| **Product Reviews** | 7.7 (349 reviews) | Not enough data | 
| **SEO** | 7.9 (359 reviews) | Not enough data | 

#### Product Catalog

| Feature | BigCommerce | Handshake | 
|---|---|---|
| **Content Management** | 8.3 (387 reviews) | Not enough data | 
| **Product Configuration** | 8.2 (376 reviews) | Not enough data | 
| **Product Search and Filtering** | 8.0 (379 reviews) | Not enough data | 
| **Intangible Products** | 7.9 (266 reviews) | Not enough data | 

#### Order Process

| Feature | BigCommerce | Handshake | 
|---|---|---|
| **Checkout Process** | 8.5 (389 reviews) | Not enough data | 
| **Shipping Options** | 8.1 (379 reviews) | Not enough data | 
| **Tax Display and Processing** | 8.5 (363 reviews) | Not enough data | 
| **Payment Processing** | 8.8 (374 reviews) | Not enough data | 
| **Order Management** | 8.5 (387 reviews) | Not enough data | 
| **Returns / Refunds** | 8.2 (345 reviews) | Not enough data | 
| **Inventory Management** | 8.1 (332 reviews) | Not enough data | 
| **Multi-Channel Fulfillment** | 7.8 (261 reviews) | Not enough data | 

#### Multi-Channel Support

| Feature | BigCommerce | Handshake | 
|---|---|---|
| **Omnichannel** | 8.0 (320 reviews) | Not enough data | 
| **Mobile** | 8.0 (352 reviews) | Not enough data | 
| **Social Commerce** | 7.9 (304 reviews) | Not enough data | 
| **Customer Service** | 8.0 (341 reviews) | Not enough data | 
| **Store Locator** | 7.7 (231 reviews) | Not enough data | 
| **3rd-Party Store Integration** | 7.9 (245 reviews) | Not enough data | 
| **B2B** | 7.6 (198 reviews) | Not enough data | 

#### Platform

| Feature | BigCommerce | Handshake | 
|---|---|---|
| **APIs** | 8.1 (296 reviews) | Not enough data | 
| **Customization** | 7.8 (367 reviews) | Not enough data | 
| **Integrations to Add-on Tools** | 7.8 (339 reviews) | Not enough data | 
| **User Management** | 8.4 (355 reviews) | Not enough data | 
| **Reporting / Analytics** | 7.9 (354 reviews) | Not enough data | 
| **Security** | 8.6 (361 reviews) | Not enough data | 
| **Multi-Site Management** | Feature Not Available | Not enough data | 
| **Admin Access Rights** | 8.6 (348 reviews) | Not enough data | 
| **Test-to-Product Migration** | Feature Not Available | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **Cross Browser Support** | 8.5 (332 reviews) | Not enough data | 
| **Performance and Reliability** | 8.6 (377 reviews) | Not enough data | 

### E-Commerce Tools

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **Handshake** | N/A | N/A |

#### Agentic AI - E-Commerce Tools

| Feature | BigCommerce | Handshake | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | 8.1/10 | 33 |
| **Handshake** | N/A | N/A |

#### Reporting

| Feature | BigCommerce | Handshake | 
|---|---|---|
| **Reports & Analytics** | 8.3 (32 reviews) | Not enough data | 
| **Data Transfer Tools** | 7.9 (32 reviews) | Not enough data | 

#### Omnichannel Features 

| Feature | BigCommerce | Handshake | 
|---|---|---|
| **Retail Management** | 7.9 (30 reviews) | Not enough data | 
| **POS Integration** | 7.7 (27 reviews) | Not enough data | 
| **Social Media Integration** | 7.8 (30 reviews) | Not enough data | 
| **Customer Service Integration** | 8.4 (29 reviews) | Not enough data | 
| **Marketing Tools** | 8.4 (31 reviews) | Not enough data | 
| **E-commerce Integration** | 8.1 (32 reviews) | Not enough data | 
| **ERP Integration** | 8.2 (27 reviews) | Not enough data | 

---
## Categories

**Unique to BigCommerce (2):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce), [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)

**Unique to Handshake (1):** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | BigCommerce | Handshake | 
|---|---|---|
| **Small-Business** | 77.1% | 59.3% | 
| **Mid-Market** | 18.8% | 27.1% | 
| **Enterprise** | 4.1% | 13.6% | 

### By Industry

#### BigCommerce

- **Retail:** 20.1%
- **Apparel & Fashion:** 6.0%
- **Marketing and Advertising:** 5.0%
- **Information Technology and Services:** 3.9%
- **Consumer Goods:** 3.7%
- **Health, Wellness and Fitness:** 3.4%
- **Automotive:** 3.2%
- **Sporting Goods:** 3.2%
- **Wholesale:** 2.5%
- **Consumer Electronics:** 2.3%
- **Other:** 46.7%

#### Handshake

- **Consumer Goods:** 20.3%
- **Wholesale:** 18.6%
- **Apparel & Fashion:** 13.6%
- **Higher Education:** 8.5%
- **Retail:** 3.4%
- **Hospital & Health Care:** 3.4%
- **Animation:** 1.7%
- **Architecture & Planning:** 1.7%
- **Biotechnology:** 1.7%
- **Chemicals:** 1.7%
- **Other:** 25.4%

---
## Alternatives

### Alternatives to BigCommerce

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (871 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (594 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (268 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (300 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5112 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1276 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (614 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)

### Alternatives to Handshake

- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1907 reviews)
- [Elfsight](https://www.g2.com/products/elfsight/reviews) — 4.8/5 stars (904 reviews)
- [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) — 4.6/5 stars (598 reviews)
- [wetracked.io](https://www.g2.com/products/wetracked-io/reviews) — 4.9/5 stars (341 reviews)
- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [Flodesk](https://www.g2.com/products/flodesk/reviews) — 4.8/5 stars (283 reviews)
- [Chargeflow](https://www.g2.com/products/chargeflow-inc-chargeflow/reviews) — 4.7/5 stars (276 reviews)
- [Google Pay for Business](https://www.g2.com/products/google-pay-for-business/reviews) — 4.6/5 stars (217 reviews)
- [Minty Business](https://www.g2.com/products/minty-business/reviews) — 4.7/5 stars (201 reviews)
- [Route](https://www.g2.com/products/route-2023-05-09/reviews) — 4.5/5 stars (114 reviews)

---
## Top Discussions

### BigCommerce

- Title: [Is BigCommerce like Shopify?](https://www.g2.com/discussions/is-bigcommerce-like-shopify) — 2 comments
  > **Top comment:** "No idea. I have never used shopify. What I do know is Big Commerce works. They are also making changes and upgrading the software.

I have seen many little..."
- Title: [Which is better Shopify or BigCommerce?](https://www.g2.com/discussions/which-is-better-shopify-or-bigcommerce) — 2 comments
  > **Top comment:** "Shopify"
- Title: [What software does BigCommerce integrate with?](https://www.g2.com/discussions/42165-what-software-does-bigcommerce-integrate-with) — 2 comments, 1 upvote
  > **Top comment:** "with many more with Google"
- Title: [Who uses BigCommerce?](https://www.g2.com/discussions/who-uses-bigcommerce) — 1 comment, 1 upvote
  > **Top comment:** "We are migrating to BigCommerce and rebuiliding our entire e-commerce experience using the tools available in it."
- Title: [Big Commerce  Likes And Dislikes](https://www.g2.com/discussions/big-commerce-likes-and-dislikes) — 1 comment, 1 upvote
  > **Top comment:** "nice blog First, I appreciate your blog; I have read your article carefully, Your content is very valuable to me. I hope people like this blog too. I hope..."

### Handshake

- Title: [Will you help me with my back office integration?](https://www.g2.com/discussions/will-you-help-me-with-my-back-office-integration) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! We have had experience integrating to many ERP and accounting systems including Quickbooks, Xero, Netsuite, Sage, Microsoft Dynamics, Infor, Epicor,..."
- Title: [I have sales reps or sell at tradeshows, and I also want my customers to be able to buy online. Can I get a package and buy both Handshake Direct and Handshake Rep together?](https://www.g2.com/discussions/erp-integration-1ee98bb8-c8b6-4850-9b61-b701a82e0b08) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! Contact us to discuss a package that meets your needs across both of our solutions. "
- Title: [What is the difference between Handshake Direct and Handshake Rep?](https://www.g2.com/discussions/handshake-rep-or-handshake-direct) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Handshake Direct is our B2B eCommerce solution for easy customer ordering. Handshake Direct allows you to invite your B2B customers to order from your very..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigcommerce-vs-handshake)