--- title: Guru Reviews meta_title: 'Guru Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2332 reviews by the users' company size, role or industry to find out how Guru works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 2332 scale: '5' date_modified: '2026-10-11' parent_category: name: AI Agents url: https://www.g2.com/categories/ai-agents ---

Guru Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

SP
Shubham P.
Software developer
Mid-Market (51-1000 emp.)
"Simple, Structured Knowledge Sharing with a Clean, User-Friendly Interface"
4.5/5
What do you like best about Guru?

What I like most about Guru is how it makes knowledge sharing simple and structured. It ensures important information is always easy to find up to date. The verification feature adds confidence in the content we rely on daily. Its clean and user-friendly interface improves the overall experience. It truly enhances team communication and collaboration. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Guru could offer more flexibility in organizing and categorizing large volumes of content. Sometimes advanced search options could be more precise. Additional customization in formatting and layouts would be beneficial. More detailed analytics on content engagement would add value. A few UI refinements could further improve navigation. Review collected by and hosted on G2.com.

SP
Shubham P.
Software developer
Mid-Market (51-1000 emp.)
"Simple, Fast Access to Verified Knowledge That Boosts Team Collaboration"
4.5/5
What do you like best about Guru?

Guru stands out for its simplicity and ease of access to verified information. It helps keep important knowledge organized in a structured way. The real-time updates ensure everyone is aligned with the latest information. I also like how quickly I can search and find what I need. It truly supports smoother team collaboration. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Guru could improve its user interface by making navigation more intuitive for new users. Sometimes the content categorization can be refined further. More customization options for dashboards and views would enhance usability. Advanced reporting features would also provide better insights. Small performance improvements could make the experience even smoother. Review collected by and hosted on G2.com.

SP
Shubham P.
Software Developer
Mid-Market (51-1000 emp.)
"Guru Centralizes Knowledge with Fast, Reliable Search and a Clean User Experience"
5/5
What do you like best about Guru?

Guru makes it incredibly easy to access the right information at the right time. I appreciate how it centralizes knowledge and keeps everything well organized. The content verification feature builds trust in the information shared. Its integration with daily tools makes it seamless to use. Overall, it saves time and improves team coordination. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Guru could improve its content structuring options for large and growing teams Sometimes managing a high volume of cards can feel slightly overwhelming. More advanced filtering and tagging options would be helpful. Enhanced customization in design and layout could improve readability. Performance optimization for larger dataset would also be beneficial. Review collected by and hosted on G2.com.

SP
Shubham P.
Software developer
Mid-Market (51-1000 emp.)
"Organized, Verified Knowledge That Seamlessly Fits Our Workflow"
5/5
What do you like best about Guru?

What I like most about Guru is how it keeps all important knowledge organized and easily accessible. It reduces the time spent searching for information across different platforms. The verification feature ensures the content stays accurate and trustworthy. I also like how seamlessly it integrates into daily workflows. Overall, it improves team collaboration and transparency. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Guru could improve its customization options for structuring content more flexibly. Sometimes navigation through large knowledge bases can feel slightly overwhelming. More advanced analytics on content usage would be helpful. Enhancing performance speed in large workspaces could also improve user experience. A more intuitive content hierarchy would make it even better. Review collected by and hosted on G2.com.

KS
khushboo s.
travel agent
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Guru Delivers the Right Answers Fast—Lightweight, Searchable, and Efficient"
5/5
What do you like best about Guru?

Guru’s biggest strength is how it delivers the right information exactly when and where you need it. Whenever we have a question, we can quickly check Guru and find reliable answers. It keeps everything lightweight, user‑friendly, and easy to search.

With the new feature that allows us to ask Guru questions directly, getting detailed information has become even easier. It’s incredibly useful for travel workflows, policy updates, and saving supplier information. Overall, it’s a great tool that makes our work faster and more efficient. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Guru is a great tool, but there are a few areas where it can feel limited. Sometimes the options and search results don’t always bring up the most relevant cards, especially when content isn’t tagged properly or when there are many similar cards. For more detailed or long‑form documentation, Guru’s card format can also feel a bit restrictive compared to tools like Confluence or Notion.

Guru works best when everyone on the team is consistent about updating and verifying cards. When some teammates don’t maintain their information, it affects the overall accuracy and usefulness for everyone. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Efficient Knowledge Access, Needs AI Improvements"
5/5
What do you like best about Guru?

I use Guru as an internal knowledge base for finding company resources quickly. I like that it's easy to find things, and the search feature is especially valuable. I appreciate that the cards aren't focused on formatting, which takes the pressure off making them look super pretty. The initial setup of Guru was pretty easy, even though transferring resources was a lot of work, it wasn't technically complicated. Review collected by and hosted on G2.com.

What do you dislike about Guru?

The AI responses in Guru definitely need improvement. There are some small glitchy things, like needing to be part of the verification group to have edit access to a collection. This means when I edit a card, it automatically gets verified, even though I'm just editing for formatting and am not a subject matter expert. Also, if I move a card between collections, it automatically verifies it. Review collected by and hosted on G2.com.

KK
Kushal K.
Customer service Executive
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Flexible All‑in‑One Workspace with Strong Visual Organization"
5/5
What do you like best about Guru?

A flexible, all‑in‑one workspace for documentation, wikis, project management, and lightweight databases. It’s often favored for its customizability and strong visual organization. It also works well as a simple, collaborative knowledge base, with AI‑powered search and verification, and it’s designed to support growing teams. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Search Can Be Inaccurate or Overly Dependent on Tags. Guru’s search often struggles when I type partial matches or use different terminology. It also tends to return too many similar results, which becomes especially noticeable in larger knowledge bases. Guru also can’t create step-by-step flows, decision trees, or other structured guides, even though those are important for process-heavy teams. As a result, users end up scanning long cards instead of being guided through the information in a clearer way. Review collected by and hosted on G2.com.

UTSAV A.
UA
UTSAV A.
Network Lead
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Fast tool which makes information easy to find across multiple platform"
5/5
What do you like best about Guru?

It is very fast across multiple systems and provide the accurate data as per the sop’s of the company after reading it deliberately Review collected by and hosted on G2.com.

What do you dislike about Guru?

All seems to be good but price perspective lil bit higher if any startup want to use ut its bit expensive acc to them Review collected by and hosted on G2.com.

Fernanda M.
FM
Fernanda M.
Social Media CS Advisor
Mid-Market (51-1000 emp.)
"Employee's Guru overview"
4.5/5
What do you like best about Guru?

Guru provides AI-driven, context-aware search that integrates directly into tools like Slack, Chrome, Salesforce, and Teams. Rather than depending solely on keyword matches, it interprets your intent and returns relevant, accurate answers right where you’re working. It also lets you set up role-specific “Knowledge Agents” (for example, for sales or support teams) that proactively surface the most pertinent information based on your context, reducing manual searching and cutting down on context switching. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Although Guru does offer a free tier, its feature set feels fairly limited. A lot of the more advanced capabilities—such as detailed analytics, verification workflows, Knowledge Agents, and support for larger user counts—are reserved for paid plans. For small teams or startups on tight budgets, the per-user pricing can be a real barrier, potentially limiting adoption and making more cost-effective alternatives seem more attractive. Review collected by and hosted on G2.com.

SM
Stephanie M.
Senior Care Representative
Mid-Market (51-1000 emp.)
"A Reliable Tool That Makes Our Workflow Easier"
5/5
What do you like best about Guru?

What I like best about using Guru is how it makes my job smoother, especially in a fast‑paced environment like us. When I’m on a call, I can pull up the exact info I need in seconds, which keeps me confident and avoids long pauses. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Honestly, I don’t really dislike anything about Guru. It works well for what I need, and I haven’t had any issues with it so far. Review collected by and hosted on G2.com.

Questions about Guru? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Aditya T.
AT
Aditya Telidevara
•
Last activity about 4 years ago

Do we have any mobile app for Guru?

2 Upvotes
3
Join the conversation
CR
Cecelia Rice
•
Last activity about 4 years ago

Can guru be interactive Walkthroughs. Video presentations, anything that allows me a visual

2 Upvotes
1
Join the conversation

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

10 months

Average Discount

12%

Perceived Cost

$$$$$
Guru Comparisons
Guru Features
Database Management
Integrations
User, Role, and Access Management
Policies and Controls
Templates
Versioning and Version History
Page Analytics
Knowledge Sharing
Notifications