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GTxcel Reviews & Provider Details

GTxcel's cloud-based publishing solution supports publishers, business organizations, and institutions by transforming and distributing content to a broader digital audience with a more engaging reading experience.

Seller

GTxcel

Languages Supported

English

Provider Description

Helping publishers create and monetize exceptional reading experiences with digital editions, apps, and responsive websites.

Overview by

Chris Collett

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GTxcel Reviews (4)

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SS

Shabeen S.

Owner

Small-Business (50 or fewer emp.)

2/5/2023

"Great publishing platform"

4/5

What do you like best about GTxcel?

Easy to use and integrate into our current work flow Review collected by and hosted on G2.com.

What do you dislike about GTxcel?

Overall was a pleasant and easy to use experience. Wis more information about the product and pricing was easily available Review collected by and hosted on G2.com.

MC

Michael C.

President

Small-Business (50 or fewer emp.)

1/11/2019

"Great in the early going, but platform technology didn't evolve over time"

3/5

What do you like best about GTxcel?

As the director of design and production for a large motorsports publication, when it came time to launch our digital edition back in 2010, GTXcel was one of the standout platforms among the few that were available at the time. Their product was exactly what we needed. Review collected by and hosted on G2.com.

What do you dislike about GTxcel?

Unfortunately, as time marched forward and technology in the space evolved quickly, GTxcel failed to keep up and their product fell behind other competitors. Eventually we decided to move our publication to a more responsive, easier-to-manage platform. Review collected by and hosted on G2.com.

AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

1/2/2018

"GTxcel is pretty good (not great)"

3.5/5

What do you like best about GTxcel?

Simple to use and setup, and their support team is extremely attentive when aid is required. Review collected by and hosted on G2.com.

What do you dislike about GTxcel?

Poor usability, and poor reporting admin utility Review collected by and hosted on G2.com.

Recommendations to others considering GTxcel:

Check out tools with better reporting suite and has modern UI, the experience is not as fluid as some competitors Review collected by and hosted on G2.com.

What problems is GTxcel solving and how is that benefiting you?

GTxcel provides a 'digital magazine' experience for our audience that prefer a 'page turning' application vs a standard website. Review collected by and hosted on G2.com.

AB

Verified User in Broadcast Media

Small-Business (50 or fewer emp.)

5/24/2017

"Two years trapped with GTxcel nearly finished off our business"

0/5

What do you like best about GTxcel?

Everyone at the company seemed friendly and concerned when we spoke to them. When we let them know we were discontinuing our contract they were eager to show us upcoming improvements. Review collected by and hosted on G2.com.

What do you dislike about GTxcel?

Most of our problems were generated by GTxcel. They appear to outsource the work but not check it. They disowned responsibility and in many cases said that the limits of their service could not be addressed. They talked a lot about improvements in the works, We felt they cared mainly about taking our money and not about service or making us satisfied. We were locked into a 2-year contract that we soon regretted, and we counted down the months and days until we could be free. When we said we were not renewing our contract they responded with a punitive measure, requiring us to pay a large fee to keep our content hosted by them. We left anyway. Last, when I wrote to the CEO of the company with detailed complaints he didn't bother to respond. We have moved on and are now very happy with our new team. Review collected by and hosted on G2.com.

Recommendations to others considering GTxcel:

Spare yourself and don't do it. Review collected by and hosted on G2.com.

What problems is GTxcel solving and how is that benefiting you?

Our involvement with GTxcel was entirely a mistake. The referral we had received from them was with a reputable company, but that had not been doing business with them for very long. We believe that the errors (generated by them) that GTxcel made with our content may well have lost us customers and advertisers. Review collected by and hosted on G2.com.