GoToWebinar Reviews & Product Details

We could sign up very easily and start broadcasting very quickly. There are dynamic interactive tools that help to keep our audiences engaged. We can send out questionnaires during live webinars to help shape how the webinar continues. We can also attach various CRM platforms to allow for importing, exporting and managing of contact information. I like that there are many resources online to give us webinar ideas and solutions to common issues. Though the customer support team at GoToWebinar can be tough to get a hold of at times, they are usually very helpful and friendly.

Having many great webinar tools can sometimes make planning our webinars more complicated. It's hard to know how to best utilize certain tools to create the most ideal webinar experience for our viewers. The pricing is also a bit high compared to other popular solutions on the market.

Before committing to GoToWebinar, I'd recommend checking out some of their overview videos online along with the many tutorials and presentation models. You'll likely save a bunch of time from having to perform trial and error.

The information we acquire from our webinars can be leveraged to improve our business operations and future marketing activities. We can present information to a wide variety of audiences to help generate leads and to better inform potential clients about our services and achievements. We have been able to use GoToWebinar to compile a sizeable amount of contact information and feedback about our business.

The process of signing up and getting started with the platform was very quick and easy. The account menu and tools are organized in a very neat and user-friendly fashion. Even though it helps to read up on using different features, I was able to log in and set things up intuitively since the layout and instructions flow so well. I like being able to send out questionnaires and polls to our audience during live webinar sessions.

Though I like GoToWebinar overall, I think the pricing is higher than some similar solutions I've read about. The video quality can be choppy at times, even with a solid internet connection. I haven't had many serious technical issues, but when I did need to contact support, I took a bit long to resolve my issues.

I would try to do a few test runs with a smaller audience, because running a webinar might be confusing for some the first time around. You shouldn't risk seeming flustered and unorganized during a public presentation.

I have used GoToWebinar as a platform to execute webinars to small and large groups for a many different purposes. I sometimes have clients use it to demonstrate products and services or to make announcements. The interactive capabilities of GoToWebinar makes the viewer experience more engaging. We can save time by answering questions to a mass audience rather than responding to emails, calls and other contact methods.

nothing! worst Saas ever and a scam auto renewal payment with no refund policy!

SCAM ALERT! if you are reading this watch out not to sign in to #gotowebinar or any of #logmein services!

I just noticed they decided (without any action on my side) to add me to a monthly auto renewal plan charging my credit card for 109$ every month for the past 5 months!

when I contacted the customer service they jusr told me that they will not refund me on a payment I never did of a service I didnt used (how could I? I didnt know I signed up for autorenewal) because its - dosent in thier refund policy...

So I called my credit card company and they will handle the refund for me.

For now, as a digital marketing agency I will make sure to do everything I can so other people wont fall in thier scam...

starting in facebook and then on every other platform-

google reviews

Instagram

linkedin

every blog and forum

together we make scamming people a bit harder,

please share

if #logmein wants to review thier "refund policy" and correct thier ways you can try to start here-

yahav.dror@gmail.com

beware!

they scam out money by changing to monthly auto renewal!

they just create problems. beware!

GoToWebinar is an efficient platform for managing and executing a presentation to a big audience. The functionality is relatively straightforward and intuitive. It doesn't take very long to get a hang of the different features included in it. We can conduct surveys during our presentations, which is great for audience engagement and interactivity. The audio and video quality in GoToWebinar is generally high. I like that we can share a link to our presentation immediately after it's over.

Though I like the overall quality of GoToWebinar, I think the price is higher than several similar solutions out there. It would also be nice to allow for a higher number of attendees. Designing the online registration forms to fit a specific look can be difficult. The design capabilities within GoToWebinar are somewhat limited. Though it's not a common occurrence, there are times when registrants have trouble logging in for no apparent reason.

I would recommend GoToWebinar as a helpful tool for conducting and recording online presentations that can allow you to reach a wide audience. If the cost is too high, you should be able to find other similar services that can execute many of the same capabilities that GoToWebinar offers. However, I think GoToWebinar is reliable and easy to use, so if you do decide to use them, you should be able to handle many of the processes involved with online presentations much easier.

We have been able to use GoToWebinar to stream presentations and make them available for playback after they're over. We can link to the presentations in various marketing materials like websites, social media, email and print media. GoToWebinar has also been great for conducting internal presentations, so it's been great to use as a platform for tutorial and company news videos. It's also an effective tool for conducting meetings that allow attendees from different physical locations to communicate in real time.

The ease of scheduling a webinar, the simplicity of running the webinar, and the look of the interface. Allows me to schedule re-occurring webinars, or webinars on the spot. Was able to schedule my first webinar within minutes of signing up without any training needed. I love the graphing of attendance and the ability to record the webinars and share the link. Love the poll option within the webinar as well.

Audio options were confusing at the beginning, but figured it pretty quickly. Would like the viewers to send q&a to other presenters not just the main host.

Do a trial and then you will be hooked. Great product.

We hold monthly webinars, to educate our customers on our product, new features, tips and tricks, etc. Mostly use to help with training and retention. People love our monthly webinars.

I like the features that allow participants to have access to different controls. In my marketing role, I run the technical side of setting up, testing, and executing live webinars on a regular basis. Our webinar presenters come from all over the world, and GoToWebinar allows them to control their own presentation while giving me the ultimate control of the tool as well.

The times that I've had issues with the platform that have stuck out the most, are when participants are confused with audio controls. There are so many pins and codes to enter, that the technical difficulties mostly arise due to user error in this multi-step process.

Recent upgrade of dashboard and tools, but still easy to use. Contact support if needed.

We are able to continue our webinar program seamlessly and have a process down. We have realized it is important to run practice sessions before live sessions to eliminate user error. It benefits our business greatly by collecting registrant data, syncing with Hubspot, and allowing us to conduct surveys as well.

I like that GoToWebinar is a reliable web conferencing tool. I love that there is integrated cloud storage to save and archive meeting audio and video. I also enjoy the ability to save videos to a channel or playlist to keep past meetings organized.

I wish co-organizers were allowed to initiate meetings. I am often tasked with scheduling and building meetings inside the platform for other departments, but am required to start their meetings if they do not have access to the account.

GoToWebinar is a robust tool that will be a great asset to your learning and development toolkit.

We use the platform to connect with colleagues across 48 states. We often use the simple meeting recording settings to record webinars and screencasts to be used at a later time in our Learning Management System. We also use the platform on a regular basis to conduct team meetings and record session notes.

I like how easily it integrates with Hubspot and how easy it is to setup a webinar, send promotional emails, and manage the webinar live. It also now provides the ability to be a fully web based presentation, instead of having attendees download software.

I don't like the way the settings are organized forcing you to go into each section, rather than just have one page of settings to change. I also don't like that you can't attach slides to the follow up email which forces me to create follow up emails separately instead of through the system.

When you consider the cost of platforms vs. the benefits of the platform, you'll find GoToWebinar is one of the strongest webinar options for a limited budget.

We host webinars to provide thought leadership to both clients and prospects. It's helped us engage clients and increase usage, and has helped us close a lot of business with prospects.

Like any type of connectivity software I appreciate when the product ‘just works’. GoToWebinar does just that. There isn’t a lot to see in its interface. It is by no means ‘busy’, but that’s most often a good thing. So much software these days has a busy, cluttered and oftentimes inscrutable interface that makes it stressful to use, when you’re late attending a webinar, and what you really want is something that’s easy to understand, navigate and gets you connected...without a lot of extra intervention on your part...as quickly as possible.

I haven’t found any major faults as of yet. I’ve used it about a dozen times...for weekly meetings with our MSP, and it has worked without issue every time.

Oftentimes you don’t have a choice in which product to use. It’s determined by whatever business or entity with which you are trying to connect. But when you have a choice, you should check out GoToWebinar. I’ve used it, and it’s a good, reliable product.

These webinars give us a lot of extra insight into what is happening with a lot of clients with whom we would otherwise be unable to interact. This insight helps us to know ‘how we are doing’. It gives us a way to measure how effective we are at achieving our recruiting goals.

It's pretty simple getting up and running with GoToWebinar. It fuels all of the webinars we run on our marketing team and most go off without a hitch. Provided everyone is in the same room, it makes multiple organizers/speakers easy to set up. The UI is pretty solid and the webinar analytics are decent enough.

It's really, really tough to manage multiple presenters in disparate locations with GTW. If more than one person has keyboard & mouse control, say a quick prayer and hope for the best because you never know when it won't work for one or more presenter.

GTW allows us to run multiple webinars a week and provides a platform that doesn't require much technical proficiency.

GoToWebinar is the best webinar service. It's incredibly easy to use and the customer service is always ready to help you in any occasion. Setting up a webinar is fast and if you don't have any idea on how to use the platform they provide you a lot of video tuts that can guide you through the use. It allows you to share your screen in real time (great if you use slide), GoToWebinar also allows you to send invitation eails directly from the platform.

Unfortunely GoToWebinar do not allows you to collect payments in the platform, great function if you (like me) have subscription based courses. There is also no way to implement the platform directly on your website, so your business identity is a bit in shadow. In any case the service is great.

If you don't know the platform I higly reccomend you to try their trial version, you can understand the grat value of their services.

I work as marketing expert and with my team we consult for our client about best practice, especially with social media marketing. Thanks to GoToWebinar we can reach our clients with our courses with no pain. Thanks to GoToWebinar we cutted out our travel expenses, maximazing the incomes. We now can have several seminars in one day staying in the office. Also we love the fact that we can mix live seminars with the webinars for the clients that cannot reach our head quarters.

The system is sleek and easy to use, there is very little learning curve and clients have given positive feedback after attending GoToWebinar (probably the most important feedback we can get!). It has a modern feel and integrates nicely with our other software solutions. Their meetings are easy to add to your calendar, and it's easy to customize the look/feel of communications to registrants/attendees.

When switching screens from one presenter to another, their is a brief moment of downtime where the presentation comes down and a placeholder screen is visible. It is also easy for attendees to screen scrape thanks to a screenshot option - it's not so big of a con that it affects us, a user will get a screenshot one way or another if they really want one.

We have been able to replace outdated webinar platform with GoToWebinar for our client-facing educational demo series. GoToWebinar is a clean, intuitive system when previous software has felt clunky and outdated. This is a smooth, easy-to-use software for clients and employees alike.

I really liked how simple it was for me to follow the link from my email and automatically get connected to the webinar without any difficult logins or confusing numbers to get wrong. I really liked how the video worded in the application. I had fairly consistent and clear video while the webinar was going on .

I didn't like how sometimes the connection wasn't very good when using my phone. The connection would cut in and out occasionally. Overall, I had a very good experience. I didn't have many problems with a connection issue. It only happened occasionally.

I would make sure you have the application downloaded already before the time of the webinar. Otherwise, you may miss out on the opportunity to participate if there is an issue logging in or downloading the app.

I was able to take part in a large group of people learning about an opportunity with relative ease. I was able to learn more about the business I was researching and it may prove to be a good opportunity for myself and my students in the future.

It is convenient to conduct all sorts of web seminars with the help of the GoToWebinar. It is convenient and easy to manage comments, questions and track the number of visitors. Our customers like what kind of product we use when communicating with them because interface is simple, convenient, reliable, and most importantly understandable.

I really want to be able to put "record all sessions" in the settings right away, instead of making a record every time I click on the button. Unfortunately, sometimes I forget to press the record button and it is real problem.

If we consider the program as a whole, then working with it has become much better and more productive. You will not regret when you acquire it. It is desirable that you have a good connection to the Internet and high-quality headphones with a microphone for communication.

With the help of the program, we can easily communicate with our customers and conduct remote webinars with employees. This is a really useful monetary investment.

I really like that you have the option to use computer or phone audio. It helps get around device issues that people inevitably have. Especially when we're holding meetings that include people from outside our organization. Also love the chat feature, raising hands, etc.

I can't think of anything that I immediately wish was different. I've never experienced any glitches while using GoTo and overall have had a positive experience. Sometimes people forget to mute one device when using the other for audio so there's feedback, but that's really a user error.

Great especially if you have large conference calls where materials need to be shared

Large conference calls with people from all over the country and representing a variety of different organizations. Other software like skype and slack have small participant limits and require downloads that confuse people who aren't familiar with the program. This was very intuitive for participants to use, had all the features we needed, and allowed people to use their device of preference.

The platform is pretty easy to use for live webinar events, both for presenters and attendees. I also like the recording options, ability to send automated emails to attendees and the robust reporting.

Setting up the webinar registration page with images can be tricky.

Figure out the size requirements of the featured image and logo image and replicate them. We actually use the 'logo' spot for our featured image and vice versa because they fit better that way.

GTW helps us communicate in interactive ways and engage both our customers and prospects. It helps us share educational information, position our company as a thought leader, and showcase product updates.

Sharing screen and presentations.

Recording webinars which can be converted into a video which can be shared on video sites.

Users are muted at the start of the webinar, until you unmute them.

Invitations can be sent out with links so that the customers can sign up to the webinar.

Attention rates let you know if your content is relevant to the attendees.

Customers are able to connect and are held in a waiting area until the broadcast begins.

Working as a single person can be tricky, monitoring questions and speaking at the same time.

Creating polls and questions has to be done in advance, question type is limited.

Knowing if you are actually broadcasting correctly is tricky without connecting as a customer on another device.

Easy to use screen sharing software to present to customers. Easy for customers to sign in and register.

We broadcast customer updates about our software, sharing Powerpoint and software demonstrations.

Our company uses GoToWebinar to put on several webinars each month for information and education of our clients. We could not have the reach we have without it. We also use it for one-on-one meetings with clients when our GotoMeeting is already in use. It's been an absolute life-saver for me in particular.

I really don't dislike anything about it, other than that occasionally a customer will not be able to receive the registration confirmation emails and there doesn't seem to be any easy answer to that. I think that's more about email platforms than GTW, though.

I would recommend this product wholehearteadly.

I literally would not have my job, as Education Director, without this product. We have been able to offer this educational programming as a true benefit to our clients at a level that no other company in our industry has done.

Simulated Live capability. Without this capability, the platform would have been completely unusable for us.

We ended up having to use only simulated live because we had so many technical issues with the product on live webinars. We had many issues, spent 8+ hours with the Support team who constantly assigned new reps who asked the same questions we'd already answered for the previous reps and never received a resolution for the issues we were experiencing. Support even ended up ignoring our emails attempting to follow up for a resolution and no-showing to our scheduled troubleshooting calls. Dealing with that team felt like a second job. The issues we had were major. During one experience, the audio cutting out for a portion of the attending audience at different locations nationally, including the organizer, while the remaining attendees still had audio. In another experience, the polling feature froze the webinar and we were unable to switch sharing back to the slides. In another experience, the webinar abruptly crashed completely. In our most common, recurring experience, PowerPoint would consistently crash if the host was a MAC user. This issue was verified to not be an issue with the MAC itself and Microsoft products would only crash while GoToWebinar was open. We also verified that other MAC users were experiencing the same issue with GoToWebinar. Rather than looking into the root of this issue on GoToWebinar's end, the only resolution we received from Support was a suggested workaround - to not use Microsoft products while running webinars on their platform....which is unacceptable.

Ask for an extensive trial and test the platform in many environments to find any technical issues.

We run webinars as a function of demand generation at our company.

The software is cloud based, this make it easy to use and setup wherever you are and with any device. Go To Webinar can help to manage a large amount of participants with no problems. You can chat and read what they write. It's also easy to share webcam video or screen.

It can be a liitle bit pricey since many screen share are avaible for free, but if you use Go To Meeting like me there is no problems. If they improve the local dialing codes variety can help a lot with other countries.

If you need to reach many people but respecting your budget this is the right solution. The cost can appear higher than other services but if you think of all the expenses that you have to front to travel for your seminars you have a clear idea why this is a great choice.

Thanks to Go To Webinar we are able to deliver our classes and conference in our work field in a solid and straight way. The platform helps us to save money because we are able to support training seminars staying in the office but reaching clients and other offices from other regions in Italy.

I love the ease of use and the reporting! It's nice to be able to interact more with my attendees. We don't have a need to use all the features, but we LOVE what we do use!

I can't think of anything that I don't like. I don't have the need to use all the features now available, but what I do use is very comprehensive and fulfills my needs perfectly!

Make sure to attend their user webinars to learn all you can as well!

We are getting more engaged attendees! Using polls, surveys and YES EVEN WEBCAMS has helped tremendously!

It's fairly easy to set up, and the reporting and options are robust. You can either duplicate an existing webinar, or start from scratch, and the UI basically walks you through everything - with a few exceptions. When running a webinar, there are options for chatting, polls, answering questions, and providing handouts, as well as the ability to selectively mute and unmute users.

The interface at times feels clunky, and I've had some issues during live webinars - not repeated, but once the audio cut out completely with no explanation. I also wish it allowed for more integration into our website or a stronger look & feel modification. Additionally, during webinars it can be challenging to effectively use some of the options unless you're on a separate computer (which can be challenging since many staff don't feel confident in using the webinar software alone).

If you're expecting to charge for webinars, I'd probably look for something that meets that need instead. If you're holding free, lead acquistion sessions, or just screen sharing during meetings (but need recording and large attendee capabilities) this isn't a bad choice.

We offer free informational webinars for our products. We may choose to use it to conduct ticketed webinars for CE credit for our members, but will have to come up with a workaround for paid live webinars or paid recording access.

Our company uses GTM in every department on the daily. And it really is an easy to use tool and is very effective. GoToWebinar is just as amazing, easy to log in, can be recorded, many people can present from virtually anywhere in the world. This helps a collaboration with our partners and our clients globally.

I have no negative feedback or comment about the product. I think the product works just as it should and has been a really effective tool for our company and our global market.

It truly makes webinars easy!

We have offices globally from Africa, Sweden, India, Mexico and in APAC just to name a few. Any one of our offices can host a webinar and globally our partners and clients can participate or join. Our sessions are also recorded for other locations to have access to as well.

That it's easy to use, it has a "free" feature and your CPA stays low due to the low cost. Quick pop-ups are great and customer success team over there has been wonderful to work with. Integration with GA is great as well.

It is hard to customize anything you want. The design is poor. Hard to update materials and create similar feels as your own page. As a company who expresses their interest in maintaining "good user experiences" the experience on their website is extremely poor.

There are better user acquisition platforms out there that are more content friendly. I think they can work on their user experience a little better. A lot of the features are clunky and its hard to update content.

Driving demand for our business. Benefits is that Sumo will bring you those names. Whether or not they are quality, that's a different story.

GotoWebinar is a tool that allows you to broadcast your webinars and live presentations in an easy way. I´m amazed at how easy to use is GotoWebinar: I only need to add a title and a description for my webinar presentation, then decide if the presentation will be a one-time show or if it will be held during multiple sessions, finally I can select the time of the session as well as the language, and I´m ready to start inviting attendees, and all of this is really easy to do! I also love that I can record my live presentations easily.

The one thing I dislike about GotoWebinar is that I think it´s a bit overpriced. I mean, 89 American dollars per month is a bit high for average users. Also, sometimes it takes a bit of time to start running smoothly, and this is quite a letdown at times. Having said this,If you can really afford the monthly fee, and you´re a heavy user of live web presentations for up to 100 participants, then go ahead and get GotoWebinar because its features are amazing.

If you´re someone who constantly needs to present live webinars, which include dozens of participants, then GotoWebinar is the tool for you as it easily allows you to create and share your events, within seconds (and you can also record all of your live events). If you want this, and you can afford 89 dollars per month, then go for it. I think you won´t regret it.

If you can communicate directly to your audience, then you´re achieving the dream of every business. And that´s what GotoWebinar helps me achieve: I can talk to my audience directly, face-to-face, in real-time, in a fast and effective way. I´m still building my own home business, but I think that this technology makes it easy for any type of business to get recognized and trusted in a fast and reliable manner.

An easy way to present or attend a training, whether it be to one person or a large group. Webinars can also be recorded and made available later. The presenter can share their screen to help with the training so you can see exactly what they're doing. You can either turn your mic on and directly talk with them, or for larger crowds you can just comment rather than speak . They are also very easy to join!

There really is nothing that I don't like about the webinars... they are super convenient and easy!

It's super easy and a great learning tool. Much easier than traditional screen sharing.

We can attend trainings through several of our major software platforms (Central Reach, ADP) and ask any questions/learn about features while seeing the company in action by sharing their screen. It helps us understand and implement a lot more accurately!

Perfect Software which I can use every day with no problem. Gives the ability to use Webinar in real time and with a good connection. Also, I like that this platform always updates tools for us.

If speak about cons, then I don't have what to say. Generally, a program working good and gives good opportunity. Good organization. I like to work with it and I guess you will like it too.

Actually, that software has good tools which you will use every day. Perfect and easy way to understand. Simple to set up. The connection is good.I recommend it to you.

Helps to all my team to track all customers who is interesting to us. Also, gives the ability to make a report. Opportunity to use webinar from any place where will be suitable for me.

GoToWebinar allows to record the session and use mobile device. It has a user friendly interface, the navigation through the service is very intuitive and self-explanatory. Additionally, there are numerous services both online and offline that could improve the quality of your work and the exploration of new tools and features.

I had a lot of problems related to the product quality. Sometimes it was impossible to switch between applications when you were sharing the screen (I needed to switch between PowerPoint presentation and system that I demonstrated). It was very frustrating, and tech support was not able to resolve the issue, so I switched to WebEx.

GoToWebinar can be used as an alternative to Skype for conducting video conferences and presentations.

I used GoToWebinar for teaching and it turned out to be a great service with pleasant experience for both me and my students. My students pointed out that they specifically liked the initial process as it clearly described all the future steps and gave a brief overview of the interface.

I like that you can easily click a link in your email inbox to access a webinar at a certain date and time. Once you click the link (if you’ve already signed up with go to webinar) it will directly take you to the webinar you have joined as an attendee and you can even interact with whoever’s giving the webinar and others if that options been turned on by the coordinator.

I haven’t come across anything I dislike. I don’t have another webinar based platform I use to compare too.

The benefits that come with GoToWebinar include: being able to quickly hop on a webinar, having recordings of the webinar, many people in one place to chat and learn, especially helpful when you’re a cloud based company**

The flow of the software is much easier than some of the other counterparts.

Once launching a webinar their are more than sufficient settings that again we don't get on other platforms.

Not able to lock pre-setup webinars, so as when giving access to other not so tech savvy individuals we run the risk of them deleting the webinar by accident.

When setting up for a scheduled webinar you can customize the look by adding logos ext

We are now able to offer the service to our clients effortlessly.

It's fairly easy to use and for the most part is very reliable. It's great that it integrates with Salesforce and our marketing automation platform.

Sometimes the integrations break and there isn't a lot in the way of troubleshooting or alerts. Additionally, downloading contacts/lists post webinar is a bit difficult, we actually haven't figured out how to do it.

We chose GoToWebinar because of the API. This is the one thing that we've found to be unique about the product, it's much easier to use than most other solutions.

We're using it to host all of our webinars, they generally have +500 attendees.

Pretty simple to use tool, great extensibility and has all the features you need to ensure you get the job done.

Like with all tools there are limitations such as # of involved parties or attendees, etc, but unless you are hosting a multitude of people you should be good to go.

Try all of the other players in the market, that way you have a broad sense of capabilities and pros/cons. Each tool is not created equally and GTW has pretty much the bandwidth to go toe to toe with the rest but at least do your research justice.

We solve hosting large webinars for a decent size population of users, customers, partners, alliances, vendors, etc. We have a small team that run them so having a tool that is agile and nimble is a requirement.

On my opinion Webinar is great thing that we have. At first allows you to conduct webinars without delay in the broadcast. Secondly it's constantly develop new tools for solving your problems. Protected from attack by intruders. Which is really good.

How to say it was from the begin its was little bit hard to setup but after was used to it.

Definitely i will recommend it. It's new for us but from other side it's really cool. A lot of coming. It's easy to understand whats going on.If some one tried i dont think that you will stop.

As for me Reporting is excellent and tracks the interest levels of the participants. Also I can login and can view the webinar from wherever they are and interact as usual.

In my field, there is no shortage of webinars and continuing education opportunities. It's difficult when you have a lean staff to get out of the offices for classes or conferences. GoToWebinar makes it easy to "attend" useful seminars and conferences right from my office, so I can be available in case of work emergency. It's also nice for onboarding new systems or programs; we can jump on a webinar to view tools or do trainings without having to travel.

As with any internet tool, technical issues do sometimes occur leading to the loss of information, time or materials that others can view or use and you cannot.

This is a great options for sharing information, presenting information to others and allowing for interactions/submission of questions and answers, as well as polling information.

This tool is particularly useful for us for trainings, education and classes that can be presented virtually or that are being held at a location inconvenient for our staff. We save time, money, travel and can use time for other things.

The software worked fine for hosting webinars and it integrated with HubSpot.

Compared to alternatives in the market, GoToWebinar is expensive and did not provide value to our organization. When they were acquired by LogMeIn last year they unilaterally changed their terms of service to lock clients into 12 month auto-renewal terms. We switched away from their service because we found a better solution in Zoom and they auto-renewed our account without notice to our firm. There service team took 4 weeks to respond to an initial inquiry around the auto-renewal and has not been helpful in resolving the situation. For a comparable cost to what we paid for a single user license of GoToWebinar we were able to switch to a single Zoom Webinar license and roll out Zoom meetings to 10 of our users. This wasn't feasible with the combination of GoToMeeting/GoToWebinar.

Read the terms and conditions clearly as LogMeIn does not provide the flexibility in terms that most other software providers offer.

We used GoToWebinar to host monthly marketing webinars for our business. The service worked okay although we found the cost to be excessive relative to other providers in the market.

Go-To-Webinar is an easy-to-use platform for virtual meetings. It is user-friendly and provides a fairly simple interface for your meeting attendees and organizers. The software brings everyone together with the capability of document and presentation sharing across geographical lines.

The main downside of Go-To-Webinar is its customer service. Over 2 years, the software has malfunctioned a few times (not a lot), but when it does you're left scrambling to find a solution for your meeting. If the site is down. you can try to contact customer service but likely they'll just tell you to wait it out.

Product is easy to use but hope the site is never down during your meeting.

My company uses Go-To-Webinar for meeting presentations to connect attendees from across the state, country, and sometimes the globe. For that reason, it's great that the platform has a toll-free call in option for attendees.

It's easy to jump into a webinar with this software. Just click the link and it'll handle the execution and login for the webinar. I also like the additional functions of being able to "raise your hand" and text box functions to ask questions and give feedback as needed without needing a microphone.

It would be nice if the streaming could have a backlog to it, so you can rewind to a certain section as needed, then rejoin the current topic. As it is, if the host isn't actively recording the webinar, any information you don't get can't really be reviewed without interrupting the speaker.

Would definitely use for any lectures and presentations to be given to other people.

Webinars are great for learning new information without having to leave the office. They save a lot of time, and allow you to keep working while listening.