[ GoTo Co... Reviews ](https://www.g2.com/products/goto-connect/reviews) [ GoTo Co... Reviews ](https://www.g2.com/products/goto-connect/reviews) # GoTo Connect Pricing Overview [Editedit](https://my.g2.com/goto-connect/pricings) ## GoTo Connect Pricing Key Insights Last updated on Apr 30, 2026 * * * GoTo Connect offers **4 pricing editions** , with pricing details available directly from the vendor. A free trial of **GoTo Connect** is not available. Review the GoTo Connect pricing table below to determine which features best align with your requirements. Contact **GoTo** directly to purchase the software. * * * Phone System — Contact Us / 1 User, Per month Customer Experience (CX) — Contact Us / 1 User, Per month CX Complete — Contact Us / 1 User, Per month Contact Center — Contact Us / 1 User, Per month Rated 4.4 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Phone System Contact Us 1 User, Per month [Contact Us](#) An award-winning smart business phone system that combines advanced cloud-based telephony with built-in meeting and messaging capabilities. - Free calls to 50 countries - Unlimited auto attendants and call queues - Customizable dial plans for your business - Video meetings with up to 250 participants - Mobile and desktop applications - 24/7 support with 99.999% reliability Show More Customer Experience (CX) Contact Us 1 User, Per month [Contact Us](#) An all-in-one customer experience platform that integrates comprehensive CX tools and digital channels with our award-winning smart business phone system. - WhatsApp, social, SMS campaigns, web chat, and surveys - Team inbox for tracking and managing every customer - Enhanced reporting, AI call summaries, and dashboards - Attendant console for streamlined call management - Integrations with ServiceNow, Zendesk, and more Show More CX Complete Contact Us 1 User, Per month [Contact Us](#) Our most complete package for growing businesses; a full phone system plus AI-powered CX tools, unified so your team delivers faster, smarter customer experiences. - Advanced reporting and performance analytics - AI-driven call handling with intelligent, dynamic routing - Built-in webinar capabilities for virtual events - 24/7 virtual assistant that answers calls and captures caller details Show More Contact Center Contact Us 1 User, Per month [Contact Us](#) An all-in-one, AI-powered contact center solution that equips supervisors with actionable insights to drive team performance, boost productivity, and streamline customer interactions. - AI chat analysis and supervisor reporting tools - Agent dashboard and integrated softphone - Skills assignment, tagging, and priority routing - Call wrap up, auto queue callback, and auto dialer - Agent monitoring, coaching, and co-browsing - Custom ringback music and ring strategy options Show More For small, mid-sized, and distributed businesses—we have the most powerful smart phone system and unified communications platform for you. Pricing information for GoTo Connect is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase GoTo Connect must be conducted with the seller. Sign up for a no-obligation month-to-month account, or sign a long-term contract for better deals on service pricing and hardware. Pricing information was last updated on July 07, 2026 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 12 months ### Average Discount 10% ### Perceived Cost $$$$$ ## GoTo Connect Pricing FAQs Generated using AI Is GoTo Connect free, or does it offer a free trial? No. According to G2 data, GoTo Connect does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options. How much does GoTo Connect cost in 2026? Pricing details for GoTo Connect are not publicly listed. Users should visit the GoTo's official pricing page or contact the vendor directly for current pricing information. Who is GoTo Connect pricing best suited for? GoTo Connect's pricing is best suited for small to mid-market businesses seeking a full-featured cloud phone system without enterprise-level complexity or cost. G2 reviewers from small businesses across industries including healthcare, legal services, real estate, insurance, and consulting consistently praise GoTo Connect's pricing as accessible and feature-rich for teams under 50 employees. The Basic tier suits very small teams needing straightforward calling and basic integrations, while the Standard tier appeals to growing mid-market organizations requiring unlimited users, CRM integrations, and advanced call routing. G2 reviews from mid-market companies in retail, financial services, and education also confirm strong fit for organizations managing 50 to several hundred users. What are the key differences between the free and paid versions of GoTo Connect? GoTo Connect does not offer a free version. According to G2's pricing data for GoTo Connect, the entry-level Basic tier starts at $27.00 per month and supports up to 20 users with limited video conferencing for up to 4 participants and basic integrations like Outlook and Google Workspace. GoTo Connect's Standard tier, starting at $32.00, unlocks unlimited users, unlimited auto attendants, call routing, queues, video meetings for up to 250 participants, and CRM integrations with Salesforce and HubSpot. G2 reviewers frequently note that advanced reporting and contact center features are available in higher tiers, with enterprise needs addressed through custom quotes. Is GoTo Connect considered good value for its pricing? GoTo Connect is widely regarded as strong value across G2 reviews. Numerous G2 reviewers highlight significant cost savings compared to competitors like RingCentral, Vonage, Mitel, and traditional landline providers. One G2 reviewer noted switching from Mitel and dropping their bill from nearly $1,800 to under $600 monthly. Another reported cutting costs by 40% versus their previous telco. G2 users consistently praise the all-inclusive feature set, noting that auto-attendants, dial plans, call queues, faxing, and video meetings are bundled without extra charges. Some G2 reviewers in smaller businesses mention pricing could be lower, but the overwhelming consensus across hundreds of reviews is that GoTo Connect's pricing delivers enterprise-grade features at a competitive cost. ## Top-Rated Alternatives [ ![8x8 Contact Center](https://images.g2crowd.com/uploads/product/hd_favicon/68620669986358e605a41e1bbdf0fcbf/8x8-contact-center.svg "8x8 Contact Center") 8x8 Contact Center 4.1/5(257) ](https://www.g2.com/products/8x8-contact-center/reviews) [ ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") RingEX 4.2/5(1,415) ](https://www.g2.com/products/ringex/reviews) [ ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") Nextiva 4.5/5(3,585) ](https://www.g2.com/products/nextiva/reviews) [ View All Alternatives ](https://www.g2.com/products/goto-connect/competitors/alternatives) ## GoTo Connect Pricing Reviews (2) ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 1/30/2026 More Options - - [Respond as GoTo Connect](https://www.g2.com/survey_responses/goto-connect-review-12279105/official_response/new) "Dynamic, Complete Software That Delivers" 5/5 What do you like best about GoTo Connect? Yes, this is a very dynamic software used by the company where I work. This software integrates voice and contact center features into one platform. The software does not rely heavily on traditional phones, but I mostly use it for business purposes. Review collected by and hosted on G2.com. What do you dislike about GoTo Connect? It’s a bit more expensive than other apps, but I still think it’s worth it. Review collected by and hosted on G2.com. What problems is GoTo Connect solving and how is that benefiting you? In the beach meeting between companies, they can collaborate more intensively and complete all documentation quickly without worrying about legality. It also facilitates controlling the team's performance within the company as it can be integrated with CRM and others, making it more efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User ProfileAI Translated DS David S. Small-Business (50 or fewer emp.) 5/6/2026 More Options - - [Respond as GoTo Connect](https://www.g2.com/survey_responses/goto-connect-review-12765930/official_response/new) "Mixed Experience with GoTo Connect's Call Quality and Setup" 3/5 What do you like best about GoTo Connect? I frequently use GoTo Connect for online meetings, which is really helpful. I like how it solves the problem of routing calls to the right person based on the time of day. I can also set up multiple offices and manage ring groups and dial plans. Changing after-hours phone calls every week is smooth, and setting up the phones and getting them plugged in and hooked to the router was very easy. Review collected by and hosted on G2.com. What do you dislike about GoTo Connect? At our main office, we often get messages of degraded call quality. That's a frequent problem for us. Doing dial plans, ringtones, office locations, setting up new users is very difficult and GoTo Connect does not provide much assistance. GoTo also spams us for signing up for extra features. They offer frequent "webinars," that are really just sales pitches. Review collected by and hosted on G2.com. What problems is GoTo Connect solving and how is that benefiting you? GoTo Connect helps us route calls to the right person based on time of day, set up multiple offices, manage ring plans and dial plans, and change after-hours phone calls weekly. Review collected by and hosted on G2.com. 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