GoComet Reviews & Product Details

I use GoComet for tracking shipment status and maintaining proper documentation, and it has good document verification and reading capabilities. I find that data updates are automated, which means I don't need to check the websites of carriers repeatedly, and compliance management is streamlined, allowing me to handle large volumes of shipments easily. The reports and analytics features are a great advantage as well. GoComet has a great UI, and the customer support is awesome, taking feedback seriously and solving issues quickly. I really like the new AI features, which include a range of AI agents that integrate seamlessly and speed up my work. These AI features help me identify shipments that need action, and I can send emails through Outlook integration. It's cost-friendly, customer-focused, and a great product technically. The initial setup was fast, and we went live within a few days. Review collected by and hosted on G2.com.

Nothing much, it is a pretty simple tool with good usability Review collected by and hosted on G2.com.

I really appreciate the AI features recently introduced by GoComet. These features, particularly the auto-detect functionality, are amazing; they automatically identify the carrier and related information just by entering a tracking number, saving me significant effort. This means I don't have to manually look up carriers or the mode of shipment, as it automatically detects whether it's an air or ocean shipment. Moreover, the integration of AI features with emails provides valuable insights by highlighting the next steps required for my shipments, saving me substantial time and allowing me to act on clear-cut action items. This proactive insight means I don't need to sift through data to identify delayed shipments or notify consignees, as the AI handles the scripting and task identification for me. The GoComet team has been incredible, providing an amazing onboarding experience and demonstrating exceptional competence. Their support during the entire process was excellent and made it easy for my team to adapt. Additionally, the user interface is intuitive and easy to use, contributing to a smooth user experience. This ease of use has made my work and my team's tasks more straightforward, with everything being mostly self-explanatory. Review collected by and hosted on G2.com.

No issues faced with the software, it has been mostly smooth. Review collected by and hosted on G2.com.

This product is well-suited for integrations and delivers clear, unambiguous data through its API. It is also configurable to fit different usage needs. The support team is excellent and coordination with them is straightforward. Overall, getting everything up and running was simple thanks to the ease of implementation. Review collected by and hosted on G2.com.

Overall, it is quite good to work with. I primarily use their TMS APIs, and my experience so far has been positive. Review collected by and hosted on G2.com.

The data updates are fast, and the integration and deployment cycles with the team have been quick. The team members have also been helpful throughout the process. Getting started was straightforward, and adapting to the product was easy since the learning curve for our team was not steep. Overall, the product is very user-friendly. Review collected by and hosted on G2.com.

Overall, I had a pleasant experience. Any issues I encountered were addressed by the team within a few hours. Review collected by and hosted on G2.com.

Great product—very efficient and helps save a lot of man hours. The geofence feature works well, and I appreciate the automated notification updates sent to consignees. Support has been excellent, and the data provided is reliable. Review collected by and hosted on G2.com.

Overall, I find it satisfactory. I have noticed very few instances of data lag, but these were resolved quickly. Review collected by and hosted on G2.com.

This is a great tracking tool that is quick to navigate and simple to use. The automated tracking, along with regular email notifications sent to all stakeholders, really streamlines the process. Additionally, the data integration works smoothly, making the overall experience even more efficient. Review collected by and hosted on G2.com.

Overall, my experience has been satisfactory. Review collected by and hosted on G2.com.

The platform is simple and straightforward to use, which I appreciate. I like how quickly the data updates, making it much easier to track shipments and maintain records of the RFQs. The team is very supportive and always responds promptly to any queries I have. Integrations are also smooth, adding to the overall positive experience. Review collected by and hosted on G2.com.

The interface is straightforward to use, making navigation simple. I rarely encounter any significant problems while using it. Review collected by and hosted on G2.com.

It is quite an easy software to use. Makes it easy to manage and upload the shipments which are to be tracked. Integration with the native systems is easy and so is data transfer. It is a clear and transparent software with a great service. Review collected by and hosted on G2.com.

I usually find it easy to work with so there are few to no problems faced. Other softwares in this same industry are usually difficult to operate. Review collected by and hosted on G2.com.

This is a user-friendly software supported by an excellent team. They addressed our supply chain challenges and implemented workflows tailored specifically to our needs. The platform is easy to use, effectively resolves issues, and provides quick data updates. Review collected by and hosted on G2.com.

I haven't encountered any problems with the platform so far. It is quite self-explanatory, and the data updates have consistently been on time. Review collected by and hosted on G2.com.

This tool is useful for tracking shipments and provides real-time status updates. It also displays the live position of the vessel, and the geofence feature adds to its intuitive design. Overall, all events are updated automatically, and I receive email notifications as well. Review collected by and hosted on G2.com.

Some carriers have latency in date updates Review collected by and hosted on G2.com.