Go Nimbly

Go Nimbly

4.5
(11)

Go Nimbly is a revenue operations company that specializes in enabling SaaS companies to achieve their business goals.

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Showing 11 Go Nimbly reviews
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Steven T.
Validated Reviewer
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"GoNimbly Review"

Describe the project or task the provider helped with:

We had GoNimbly work on specific projects as it relates to setting up SFDC to view account hierarchies in the way we want it

What do you like best?

They were professional, to the point and there was transparency across the way when they consulted and worked for us

What do you dislike?

Knowing a little more SFDC admin skills now and looking underneath the SFDC hood, I wonder why they did the things they did in the system - wish there was some sort of documentation to their thinking - especially since I would not have done it the way they've done it

Recommendations to others considering the provider:

They are relatively pricey to hire per hour, but given the state of our system and what we needed at the time, it was beneficial

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P
Project Manager
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Review Source
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"Good partner"

Describe the project or task the provider helped with:

We've engaged with GoNimbly for over a year now on various projects. They're best at larger, more strategic projects than quick one off changes. They've helped with building lead scoring/MQL process, SLA processes, segmentation, attribution, complex use cases within marketing operations, and SFDC process builder/field building.

What do you like best?

They've been great at helping us think through complex situations as we grow and always make sure to think through all the various use cases, risks, benefits, etc. to each solution. You have a set group of individuals assigned to the team (ie. marketing ops, sales ops, and others as needed). We've built a good working relationship and the team that we've been working with on a more consistent basis are people I trust with our systems.

What do you dislike?

Here or there there can be turnover on the people that are assigned to work on the team for adhoc projects or needs and sometimes can cause a recking ball effect if they don't know the systems or are less senior.

Recommendations to others considering the provider:

Things can move slow so asking to move fast is key.

What Revenue Operations Services solution do you use?

Thanks for letting us know!
G
G2 User
Validated Reviewer
Review Source
content

"Sales ops in a box "

Describe the project or task the provider helped with:

We had sales processes and systems in place that were good for the early stages of our company but needed upgrading. We evaluated different options including hiring someone full-time in a sales ops role (still too early/too expensive) and going with a one-off project contractor, which I've done in the past with mixed results.

What do you like best?

Specialists for different parts of the sales ops process (e.g. marketing automation, CRM, etc.). Distributed sales ops team that can keep your systems updated as you scale.

What do you dislike?

Took a few weeks to get going, but not a problem once we were all ramped. Better to invest in the foundation and understanding the scope of the project early rather than jump right in.

What problems are you solving with the provider? What benefits have you realized?

Keeping our sales processes up to date as we scale. Feels like there is an agile team behind us that is always available to upgrade/support new initiatives as they come up.

P
Project Manager
Validated Reviewer
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content

"Great partner across RevOps initiatives"

Describe the project or task the provider helped with:

Go Nimbly has helped us with projects in Salesforce, Pardot, and Marketo -- and from the technical end of the spectrum to the process end of the spectrum. They've been a great extension of our team and have allowed us to tap into extra support/expertise without bringing on a full-time hire.

What do you like best?

They've helped us think through all of the implications of a given workstream/change, plan to address any known risks, and monitor on the backend for any unforeseen issues.

What do you dislike?

At times I'd say we've struggled to find the right balance between thorough documentation/planning and rapid execution/iteration but in general, I think the net effect has been a more thoughtful process for making Sales & Marketing changes than before working with Go Nimbly.

PM
Project Manager in Marketing and Advertising
Validated Reviewer
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"Go Nimbly helped us get our marketing automation software inline and running smoothly."

Describe the project or task the provider helped with:

We needed to rebuild crucial parts of our marketing automation software, while implementing best practices across the entire tool.

What do you like best?

Honestly the results we received in the end were great, but my favorite part was how easy it was to work along side the Go Nimbly team. They felt like an extension to our team and did not only did they help us resolve our problems, but taught us new skills along the way.

What do you dislike?

In the beginning we had some minor scheduling issues, but the Go Nimbly team made things right.

Tai S.
Validated Reviewer
Review Source
content

"Dedicated partners there for your success"

Describe the project or task the provider helped with:

Major data model re architecture, automation

What do you like best?

Dedicated partners that were like a part of the team.

What do you dislike?

Go nimbly is fast growing, meaning team may change regularly

P
Project Manager
Validated Reviewer
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content

"Full service consulting and implementation"

Describe the project or task the provider helped with:

Account clean up, de-duplicating and related SFDC improvements.

What do you like best?

Go Nimbly does a nice job thinking about client's customer problems end-to-end. They are happy to talk strategy and then implement and execute on that strategy.

What do you dislike?

The big challenge with Go Nimbly is that they try to tailor their business as consulting engagements for multiple months, which can be expensive. A more comprehensive approach, but pricey.

G
G2 User
Validated Reviewer
Review Source
content

"The long time partnership"

Describe the project or task the provider helped with:

Campaign architecture validation and routing.

What do you like best?

Organization and transparency. Communication is always clear and timely.

What do you dislike?

Over complicating small tasks. Dont tell me how to fix it, tell me why you suggest the proposed solution and the intended outcome. Always list risks and possible challenges that might come with the solution as well. I like to see the full picture.

PC
Project Manager in Computer Software
Validated Reviewer
Review Source
content

"GoNimbly is a great partner for strategic advice. "

Describe the project or task the provider helped with:

Developing our preference center. Including all of our T1 languages.

What do you like best?

Our KPIs have improved since the implementation of the preference center!

What do you dislike?

In the transfer of the project from one team member to another, communications were lost or misunderstood. Better documentation and handoff would have made me feel more confident about the project finishing on time. Also, thorough testing before launch.

GI
G2 User in Information Technology and Services
Validated Reviewer
Review Source
content

"Deep Marketing/Sales Experience"

Describe the project or task the provider helped with:

General marketing/sales services contract to help with various tasks/integrations/development.

What do you like best?

Very Responsive. Deep technical knowledge of SFDC and various marketing automation solutions. Does not just 'do the work', but also helps brainstorm and is transparent if we are doing something that is not best practice.

What do you dislike?

No dislikes for GoNimbly. Happy with their service.

P
Project Team Member
Validated Reviewer
Review Source
content

"Go Nimbly a trusted partner"

Describe the project or task the provider helped with:

We have been working with GoNimbly for a few years now on marketing automation related projects. They continue to impress us with their ability to pivot quickly when business priorities change, subject matter expertise, and keeping up with trends and best practices.

What do you like best?

We consider them an extension of our team.

What do you dislike?

We have a retainer w/ them so if you don't manage your hours with them, you either use it or lose it.

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Go Nimbly
4.5
(11)