--- title: Gallabox Reviews meta_title: 'Gallabox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 169 reviews by the users' company size, role or industry to find out how Gallabox works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 169 scale: '5' date_modified: '2026-10-23' parent_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence ---

Gallabox Reviews & Product Details

Pricing

Pricing provided by Gallabox.

Basic

$89.00
3 Users Per Month

Essential

$197.00
6 Users Per Month

User Insights

Average based on 169 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

Gallabox Reviews (169)

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Reviews

Gallabox Reviews (169)

View 1 Video Reviews
4.6
169 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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FL
Faisal L.
Senior Developer
Small-Business (50 or fewer emp.)
"Gallabox support"
5/5
What do you like best about Gallabox?

Gallabox support team is very responsive. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

As of now there is nothing to dislike about gallabox Review collected by and hosted on G2.com.

Anubhav S.
AS
Anubhav S.
Mid-Market (51-1000 emp.)
"Gallabox has been an absolute game-changer for our family business"
5/5
What do you like best about Gallabox?

Gallabox's standout feature is its ability to effortlessly integrate with ZOHO CRM and RazorPay. This integration has been a game-changer, streamlining our processes and allowing us to nurture customer relationships while managing transactions with unparalleled ease. The platform's user-friendly interface and intuitive design have made automating workflows and engaging customers via WhatsApp an intuitive and enjoyable experience. We love that Gallabox makes extremely complex tasks like creating bots easy and understandable. The support team gets a 5/5 too. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

It's rare to come across a tool that leaves little room for criticism, and Gallabox is one of those gems. If there's any constructive feedback, it would revolve around the availability of more in-depth tutorial resources. Comprehensive videos covering advanced features like API integration and variable utilization would empower users to harness Gallabox's potential to the fullest. Review collected by and hosted on G2.com.

Maya K.
MK
Maya K.
Small-Business (50 or fewer emp.)
"Gallabox Implementation team Rocks"
5/5
What do you like best about Gallabox?

what a wonderful team you are & an absolute brilliant system, trainings given to implementation team. Adithya Ashok is an excellent proactive product implementation person and assisted me very quickly & perfectly to the requirement. I give 100 / 100 points to him as a resource to the organization. Also, to compliment Gallabox is a wonderful platform to have with ZOHO. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

nothing as of now, as this was my first implementation session Review collected by and hosted on G2.com.

Rahul R.
RR
Rahul R.
Small-Business (50 or fewer emp.)
"Gallabox Official WhatsApp API Message Service"
5/5
What do you like best about Gallabox?

a very good sales and support team, work with a process on time Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

Chatbot and Conversation messages start to use, also UI is very easy to use with multiple functions, I have started using it on a daily basis, implementation is very good, integration is also available Review collected by and hosted on G2.com.

Dhruv T.
DT
Dhruv T.
Small-Business (50 or fewer emp.)
"A good platform to use for whatsapp marketing"
4/5
What do you like best about Gallabox?

The support team is superb, they are promt to resolve the issues. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

It can't track conversion (sales) on its own dashboard. Review collected by and hosted on G2.com.

tarini k.
TK
tarini k.
Small-Business (50 or fewer emp.)
"Great experience with Gallabox"
4.5/5
What do you like best about Gallabox?

It is very easy to use and convenient. The drag and drop features helped us create our chatbot in no time. The support provided was also good and they helped us whenever we reached out to them with any issues. Thanks for the great service. We are finding Gallabox very useful. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

We had to make the chatbot keyword based since if the flow breaks it restarts with the first message. This was a more nuanced requirement of ours and not needed by everyone. However, the Gallabox team assured us that they are working on adding this feature as well. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Excellent product for marketing and customer engagement"
4/5
What do you like best about Gallabox?

1.Direct Communication with Customers.

2.Broadcast for customers Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

Gallabox should organize more indepth training session Review collected by and hosted on G2.com.

Bhuvan  Y.
BY
Bhuvan Y.
IT Department Executive
Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
Originally submitted 3/8/2023
"Worst Support"
3/5
What do you like best about Gallabox?

1) easy to use,

2) we can create our own bot text within minutes,

3) we can use it to centralize the WhatsApp text of all our employees. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

- worst support system.

- we would even get a confirmation on the email bot as they have received a mail.

- worst of all, you have to send 3-4 reminder mails to get a reply for initial query. Review collected by and hosted on G2.com.

vinoth m.
VM
vinoth m.
Small-Business (50 or fewer emp.)
"Easy to use. Kind and well responsive team."
5/5
What do you like best about Gallabox?

We have onboarded Gallabox for the marketing campaign of medjobs. On boarding was smooth. Implementation team was kind and supportive to our all queries. User interface was very friendly. It has load of features which are more than needed for our requirement. Also we have selected gallabox because it is a home grown company in chennai. We believe in our entrpreneurs' morale in their work & business. Will update more soon after a while. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

Nothing as of now. Will update after a while. Review collected by and hosted on G2.com.

PB
Periaswamy B.
Small-Business (50 or fewer emp.)
"WhatsApp marketing made simple"
5/5
What do you like best about Gallabox?

Support individuals and their role in instructing new users in an uncomplicated manner.

Post-sales support and training.

However, Gallabox is an exceptionally easy tool to use.

You can create and customize modules according to our needs.

It is undoubtedly an essential software for WhatsApp marketing and chatbots.

Special thanks to Aditya Ashok for helping me use this software daily. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

Nothing much.

Can support multiple numbers on WhatsApp marketing at the same pricing. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Gallabox.

Basic

$89.00
3 Users Per Month

Essential

$197.00
6 Users Per Month

Advanced

$377.00
10 Users Per Month
Gallabox Comparisons
Gallabox Features
Customization Interface
Audience Targeting
Profiles
Analytics
Customization
Control
Route To Human
Live chat
Integrations
Analytics