Introducing G2.ai, the future of software buying.Try now
Compare Gallabox and Interakt 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
DialMyCalls
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
LiveChat
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Text-Em-All
Visit Website
At a Glance
Market Segments
Small-Business (74.7% of reviews)
Small-Business (70.5% of reviews)
Entry-Level Pricing
$89.00 6 Users Per Month
No pricing available
Gallabox
Star Rating
(168)4.6 out of 5
Market Segments
Small-Business (74.7% of reviews)
Pros & Cons
Entry-Level Pricing
$89.00 6 Users Per Month
Browse all 3 pricing plansInterakt
Star Rating
(64)4.5 out of 5
Market Segments
Small-Business (70.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InteraktSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Interakt excels in its Ease of Setup with a score of 9.0, making it a preferred choice for small businesses looking for quick implementation, while Gallabox, with a score of 8.7, is noted to have a slightly more complex setup process.
- Reviewers mention that Gallabox shines in Personalization features, scoring 9.0 compared to Interakt's 7.3, indicating that users appreciate Gallabox's ability to tailor experiences to individual customer needs more effectively.
- G2 users highlight the superior Quality of Support from Interakt, which received a score of 9.1, while Gallabox scored 8.9, suggesting that users feel more supported and valued with Interakt's customer service.
- Users on G2 note that Gallabox offers better Generative AI capabilities, particularly in AI Text Generation and AI Text Summarization, with scores of 7.8 and 7.5 respectively, compared to Interakt's lower scores of 7.9 and 7.7, indicating a more advanced AI functionality in Gallabox.
- Reviewers mention that Interakt's Live Chat feature is highly rated at 9.0, providing a seamless communication experience, while Gallabox's score of 8.5 suggests it may not be as robust in this area.
- Users say that Gallabox's Analytics capabilities are superior, scoring 9.4 compared to Interakt's 8.1, which indicates that Gallabox provides more comprehensive insights and reporting features that help businesses track performance effectively.
Pricing
Entry-Level Pricing
Gallabox
Growth
$89.00
6 Users Per Month
Billed Annually
- Chatbot builder with basic connectors
- Messaging and chatbot analytics
- Broadcast to segmented contacts
Interakt
No pricing availableFree Trial
Gallabox
Free Trial is available
Interakt
No trial information availableRatings
Meets Requirements
8.8
128
8.9
40
Ease of Use
9.0
127
8.7
40
Ease of Setup
8.8
107
9.0
27
Ease of Admin
9.0
99
9.1
24
Quality of Support
9.0
125
9.1
40
Has the product been a good partner in doing business?
9.1
97
9.2
25
Product Direction (% positive)
9.3
121
8.7
36
Features by Category
Messenger
8.7
39
Not enough data
7.7
41
Not enough data
9.0
42
Not enough data
8.6
49
Not enough data
Channels
8.1
36
Not enough data
8.8
42
Not enough data
Feature Not Available
Not enough data
8.0
33
Not enough data
Feature Not Available
Not enough data
Customers
8.4
49
Not enough data
8.6
46
Not enough data
8.0
46
Not enough data
8.2
43
Not enough data
7.9
47
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Feature Not Available
8.3
17
Feature Not Available
8.3
15
Feature Not Available
7.4
14
Design
8.6
27
8.1
14
8.3
24
7.9
15
8.6
28
8.2
17
Feature Not Available
7.9
16
Feature Not Available
8.6
16
Generative AI
8.1
9
Not enough data
8.0
9
Not enough data
Functionality
8.3
13
Not enough data
8.1
13
Not enough data
8.2
13
Not enough data
Support
7.8
15
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
Responses
8.7
50
Not enough data
8.5
51
Not enough data
8.5
45
Not enough data
8.5
51
Not enough data
8.3
43
Not enough data
Platform
8.5
48
Not enough data
8.6
45
Not enough data
8.4
43
Not enough data
8.1
45
Not enough data
8.1
35
Not enough data
8.8
47
Not enough data
8.4
49
Not enough data
Generative AI
8.1
18
Not enough data
7.9
17
Not enough data
Messaging Channels
Not enough data
6.3
5
Not enough data
6.4
7
Not enough data
6.4
6
Not enough data
8.0
9
Administration
Not enough data
8.3
11
Not enough data
9.5
10
Not enough data
8.0
9
Not enough data
8.6
11
Generative AI
8.7
9
Not enough data
8.5
10
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.5
21
8.0
11
8.9
23
8.5
12
8.0
18
6.3
9
8.9
17
8.3
10
8.9
11
7.4
7
Internal Use
8.7
21
7.9
12
8.7
18
7.7
11
9.5
16
8.6
11
8.9
19
7.5
10
9.0
21
8.5
11
8.6
21
8.6
12
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.1
13
7.7
15
8.6
13
8.2
13
Feature Not Available
6.9
13
8.7
13
7.3
16
9.0
14
7.3
17
Self-Service Platform
9.1
16
7.9
15
9.4
16
8.8
16
8.8
13
6.8
14
9.4
14
8.3
16
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
6.3(won by default)
5
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
5.7(won by default)
5
Not enough data
5.7(won by default)
5
Not enough data
7.3(won by default)
5
Not enough data
6.7(won by default)
5
Not enough data
8.3(won by default)
5
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0(won by default)
5
WhatsApp Messaging - WhatsApp Marketing
9.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
9.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Categories
Categories
Shared Categories
Gallabox and Interakt are categorized as Customer Communications Management, Social Customer Service, Live Chat, Customer Self-Service, and Proactive Notification
Unique Categories
Gallabox is categorized as Conversational Marketing, Chatbots, Bot Platforms, Communication Platform as a Service (CPaaS), and WhatsApp Marketing
Interakt has no unique categories
Reviews
Reviewers' Company Size
Gallabox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Interakt
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.6%
Financial Services
7.4%
Apparel & Fashion
7.4%
Hospital & Health Care
6.2%
Health, Wellness and Fitness
6.2%
Other
64.2%
Apparel & Fashion
14.5%
Retail
11.3%
Marketing and Advertising
9.7%
Information Technology and Services
6.5%
Food & Beverages
6.5%
Other
51.6%
Discussions
Gallabox has no discussions with answers
Interakt has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
