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FuseBase (formerly Nimbus) Reviews & Product Details

FuseBase (formerly Nimbus) Overview

What is FuseBase (formerly Nimbus)?

FuseBase (formerly Nimbus) is an AI-powered, all-in-one client collaboration tool designed to help professional services streamline workflow and deliver outstanding customer experiences with client portals. This platform empowers professional services with hundreds of advanced yet intuitive features for real-time collaboration, project and information management, and even content creation. Offer services under your brand and deliver exceptional, personalized customer experiences with white-labeled client portals that centralize communication, project progress tracking, and knowledge management. Use the innovative drag-and-drop document builder to craft interactive super-documents with any file formats and embeds from 2000+ supported integrations. Try Kanban boards, project tracking tools, real-time editing, and more features in FuseBase (formerly Nimbus) team workspaces for productive collaboration. Optimize daily operations with the advanced FuseBase (formerly Nimbus) AI assistant, automate tasks like content creation and translation, get insights to make data-driven decisions, and free time for scaling the business.

FuseBase (formerly Nimbus) Details
Languages Supported
German, English, Italian, Turkish, Ukrainian
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Product Description

An all-in-one team & client collaboration platform that centralizes communication and project management. Best for professional services, consultants, and agencies.


Seller Details
Year Founded
2014
HQ Location
Cleveland, ohio
Twitter
@nimbuswebinc
3,010 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®

Paul S.
PS
Overview Provided by:
CEO at Nimbus Web Platform (Nimbus Web Inc)

Recent FuseBase (formerly Nimbus) Reviews

Yelyzaveta P.
YP
Yelyzaveta P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Significantly reduces time spent sharing documents with clients"
FuseBase has a powerful document editor combined with website-like portals. Nice option for reducing client onboarding time as we have centralised ...
Michael B.
MB
Michael B.Small-Business (50 or fewer emp.)
1.0 out of 5
"I liked them as nimbus. They changed. I canceled. now Fraud!! won't pay me back or respond at all."
Good UI. Not confusing. Fit my needs well.
VD
Vincent D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Keep your client experience simple and customizable"
My favorite part is the CSS/HTML customization and white labeling. It allows us to provide a personalized experience that matches clients' vision. ...
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FuseBase (formerly Nimbus) Media

FuseBase (formerly Nimbus) Demo - Internal and external collaboration
Collaborate with your clients and teams in one place
FuseBase (formerly Nimbus) Demo - Add anything on one page
Add text, images, your favorite tools and embeds and more. Or use ready-made templates
FuseBase (formerly Nimbus) Demo - Manage your tasks easily
Assign teammates, set priorities and deadlines. Control your tasks via separate dashboard
FuseBase (formerly Nimbus) Demo - Different structures to manage organization
Different structures to manage organization
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Video Reviews

101 FuseBase (formerly Nimbus) Reviews

4.7 out of 5
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101 FuseBase (formerly Nimbus) Reviews
4.7 out of 5
101 FuseBase (formerly Nimbus) Reviews
4.7 out of 5

FuseBase (formerly Nimbus) Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FuseBase (formerly Nimbus)Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Yelyzaveta P.
YP
Sales Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FuseBase (formerly Nimbus)?

FuseBase has a powerful document editor combined with website-like portals. Nice option for reducing client onboarding time as we have centralised our training and guides. We are still learning and improving our wiki as the tool gets updates and new features every month. So far, so good - automated task reminders & step-by-step workflow editor are my favourites for now. Review collected by and hosted on G2.com.

What do you dislike about FuseBase (formerly Nimbus)?

Waiting for the dark theme from their roadmap. But all in all, everything is great. Review collected by and hosted on G2.com.

What problems is FuseBase (formerly Nimbus) solving and how is that benefiting you?

We decided to look for a solution because we were storing our documents in one place and our clients in another. FuseBase provides a separate space for the team, from which all the necessary information can be streamed to the client portal. This way, our clients get all our services in one place and can see how everything's going. The app also has notifications. Clients can comment, edit and suggest changes to their pages with tasks, spreadsheets and videos. I like this collaborative approach, and it works really well. Review collected by and hosted on G2.com.

VD
Distribution Lead
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FuseBase (formerly Nimbus)?

My favorite part is the CSS/HTML customization and white labeling. It allows us to provide a personalized experience that matches clients' vision. Giving them clarity and control is a must in our case; a platform that adapts to your brand is key to building trust and transparency. This is why I chose FuseBase as my project management tool and platform to deliver our services Review collected by and hosted on G2.com.

What do you dislike about FuseBase (formerly Nimbus)?

No complaints. We can use custom styles or widgets if we need changes. All good. Review collected by and hosted on G2.com.

What problems is FuseBase (formerly Nimbus) solving and how is that benefiting you?

Using FuseBase in our workflow has been a huge help to my teams on their cybersecurity projects. As anyone in management knows, it can be difficult to keep track of everything from task processing to customer updates in real time. We've solved the multitasking challenge with this platform, and I'd say it saves us about half our time.

I'd also like to mention the customer support. They show you how to manage everything and deliver to clients. Even if we have additional questions, we can check their wiki first, so we got the portal up and running pretty quickly. Review collected by and hosted on G2.com.

Anastasiia S.
AS
Marketing manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FuseBase (formerly Nimbus)?

What I like most about Fusebase is how simple it is to use. You can set up your business in one place, exactly how you want it, thanks to the white label option and CSS customization capabilities. For me, connecting my team with clients and storing their documents in a structured way is especially useful. Review collected by and hosted on G2.com.

What do you dislike about FuseBase (formerly Nimbus)?

We haven't encountered any issues thus far - Fusebase is an amazing tool for our current needs. Review collected by and hosted on G2.com.

What problems is FuseBase (formerly Nimbus) solving and how is that benefiting you?

The client portal has all the features I need and a simple registration process. It's really important for our projects. In the past, most clients didn't want to register, create new passwords, etc. Now we create a portal for each client and team and send them an invite link. It automatically redirects them to the right portal without any registrations or searches, which makes it easier for us to manage all projects. It's also great for creating wikis or other asset libraries for internal use. Review collected by and hosted on G2.com.

MM
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FuseBase (formerly Nimbus)?

My team uses FuseBase as a project management tool. I have introduced new clients to the client portal and knowledge base for one of our main consulting areas and noticed the improvement we did not expect - we've done away with all those confusing links. I think their unified link for client portals is a must have for startups and I would recommend this tool to anyone who needs a scalable and user friendly tool Review collected by and hosted on G2.com.

What do you dislike about FuseBase (formerly Nimbus)?

I was looking for personalization, scalability, and security. I got it. Nothing to complain about Review collected by and hosted on G2.com.

What problems is FuseBase (formerly Nimbus) solving and how is that benefiting you?

FuseBase is an easy to navigate platform that helps us teach and organize different types of users within multiple portals - me, my team and clients can easily access prepared interactive project documents within the knowledge base and leave feedback on details on the same page. And then be notified when changes are made. Cool Review collected by and hosted on G2.com.

Svietailo A.
SA
Marketing Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FuseBase (formerly Nimbus)?

Features. I love a lot of features! I think that's why this tool fits perfectly into my workflow and allowed me to automate recruiting new employees to outsource. Onboarding is also easy for them because we were able to create an information wiki based on FuseBase with portals for each project. They have also recently added support for AI, which makes it much easier to find the guides we need. Review collected by and hosted on G2.com.

What do you dislike about FuseBase (formerly Nimbus)?

FuseBase is a very powerful platform. We had no problems with it, even when we were learning it. Review collected by and hosted on G2.com.

What problems is FuseBase (formerly Nimbus) solving and how is that benefiting you?

I usually hate product setup, especially when it's the same for every project. Luckily, the support and implementation team helped us avoid that. They did everything right and fast, and they also taught me how to duplicate folders and portals. All in all I'm happy with the service and the product Review collected by and hosted on G2.com.

Anna R.
AR
Product Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about FuseBase (formerly Nimbus)?

This tool offers a range of internal document organization features and extensive integration with other services. Our process has transitioned from a search-centric format to an integrated, centralized solution. Most notably, we have introduced client portals, providing personalized assistance to our customers. Review collected by and hosted on G2.com.

What do you dislike about FuseBase (formerly Nimbus)?

It has a lot of features I don't need, but I like that it's still simple and easy to use. Like, I can just not use some client portal functionality and not fall back in the user experience. Review collected by and hosted on G2.com.

What problems is FuseBase (formerly Nimbus) solving and how is that benefiting you?

I spent a lot of time looking for a solution to my problem of organizing a large flow of customer requests and feedback. In the beginning, we used simple google spreadsheets, but the amount of information was too large to be easily managed and analyzed by multiple departments. FuseBase allowed us to modify and edit information for each department at the same time, so that everyone, both us and the customers, received news and updates at the same time. I'm glad that I don't have to check every source of information to find the right version, which makes our collaboration much more open and efficient than I expected. Review collected by and hosted on G2.com.

Michael B.
MB
Founder
Chemicals
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FuseBase (formerly Nimbus)?

Good UI. Not confusing. Fit my needs well. Review collected by and hosted on G2.com.

What do you dislike about FuseBase (formerly Nimbus)?

I liked them as nimbus. Then they changed their direction and it did not serve me well any longer. I canceled my account. The billed me again. I requested reimbursement. They have not responded to ANY of my communication. Fraud!@! Review collected by and hosted on G2.com.

What problems is FuseBase (formerly Nimbus) solving and how is that benefiting you?

notes, brain storming, organizing my thoughts and info. Review collected by and hosted on G2.com.

Artyom S.
AS
Content Marketer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FuseBase (formerly Nimbus)?

With FuseBase, we have a platform that allows us to work directly with our customers, but still with separate internal team documentation. It's very easy to use and flexible, thanks to a full range of integrations. I love the fact that the FuseBase team keeps improving the product every month, and right now I can't wait to see the upcoming manual sorting of the pages in the internal space. Review collected by and hosted on G2.com.

What do you dislike about FuseBase (formerly Nimbus)?

I haven't found any downsides whatsoever. Review collected by and hosted on G2.com.

What problems is FuseBase (formerly Nimbus) solving and how is that benefiting you?

We use FuseBase to create projects and tasks; it helps us a lot and provides stability to our workflow. In particular, after the calendar update, my team can see the complete picture of all our monthly tasks on one page. Review collected by and hosted on G2.com.

Alexey S.
AS
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FuseBase (formerly Nimbus)?

The client portals in FuseBase have been a significant asset for our operations. Their streamlined design makes it easy for clients to access and interact with the information they need. I particularly appreciate how these portals facilitate clear and organized communication, allowing us to share project updates and documents efficiently. The user-friendly interface is a big plus, making it accessible even for our less tech-savvy clients. Review collected by and hosted on G2.com.

What do you dislike about FuseBase (formerly Nimbus)?

While the portals are generally effective, looking forward to seeing all the features implemented from their roadmap. Review collected by and hosted on G2.com.

What problems is FuseBase (formerly Nimbus) solving and how is that benefiting you?

My experience with FuseBase has been quite positive. The client portals have simplified the way we manage client interactions, making our processes more efficient and client-friendly. The portals have fundamentally supported our goal of providing clear and professional communication with our clients. They've been a valuable tool in maintaining organized and effective client relationships. Review collected by and hosted on G2.com.

Alexey K.
AK
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FuseBase (formerly Nimbus)?

FuseBase's client engagement tracking has been quite beneficial. It allows us to see how clients interact with the content we create, providing valuable insights into their preferences and behaviors. The platform's ability to handle campaign feedback and revisions in one centralized location has also been a major plus, saving us time and effort in coordinating with clients. Additionally, the ease of sharing campaign analytics and reports directly with clients through the portal has enhanced our transparency and accountability. Review collected by and hosted on G2.com.

What do you dislike about FuseBase (formerly Nimbus)?

Actually all work pretty great, I like the way the platform is flexible, so nothing to worry about or complain Review collected by and hosted on G2.com.

What problems is FuseBase (formerly Nimbus) solving and how is that benefiting you?

FuseBase has been instrumental in improving how we track and manage client engagement. By providing a clear view of client interactions and feedback, it has helped us tailor our strategies more effectively. The platform has also made the process of sharing campaign results with clients more straightforward and transparent. FuseBase has overall made our client management and campaign analysis more organized and insightful. Review collected by and hosted on G2.com.