--- title: Freshreview Reviews meta\_title: 'Freshreview Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Freshreview works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 4 scale: '5' date\_modified: '2026-06-22' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

# Freshreview Reviews & Product Details

Freshreview is an online review management product that can used by multi-location businesses, franchises or Digital Marketing Agencies to fulfill their ORM needs. Freshreview connects with 40+ software which is popularly used by businesses to automate the omni channel ( Text, Email, Whatsapp and MMS) review collection process. Freshreview leverages the power of AI to provide analytics, support Local SEO features and sentiment analysis

* * *

Seller
[Freshreview](https://www.g2.com/sellers/freshreview)
Discussions
[Freshreview Community](https://www.g2.com/products/freshreview/discuss)
Overview by
Bhavya From Freshreview

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ML

Mellesia L.

Chief Executive Officer

Small-Business (50 or fewer emp.)

9/11/2024

"Makes Review Management A Breeze"

4/5

What do you like best about Freshreview?

The option to automate review requests via email, WhatsApp and QR codes are the top three reasons we choose Freshreviews.co. Their customer support is very responsive and willing to hear our suggestions. Review collected by and hosted on G2.com.

What do you dislike about Freshreview?

It doesn't have all the review sites we would like to integrate in order to collect reviews. Review collected by and hosted on G2.com.

What problems is Freshreview solving and how is that benefiting you?

We have rolled out a ORM solution for our clients. We are currently onboarding a number of our clients on the platform. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

9/4/2024

"Great and easy to use"

5/5

What do you like best about Freshreview?

User-friendliness. It's very easy to get started, and pricing is very competitive. Review collected by and hosted on G2.com.

What do you dislike about Freshreview?

The website has some 404 pages that I was hoping to get more education from. Not the con about the software itself though. Review collected by and hosted on G2.com.

What problems is Freshreview solving and how is that benefiting you?

Reaching out to customers takes time, and you need to make it incredibly easy for them to leave reviews, otherwise they likely won't do it. FreshReview helps with that. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Rohit B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit B.")
RB

Rohit B.

Small-Business (50 or fewer emp.)

6/30/2020

"One of the best tool for Online reputation management and requesting for more Google Reviews"

5/5

What do you like best about Freshreview?

- Super easy to get started (free trial and no CC required)

- No annual commitment unlike some other products

- The most affordable product in review generation space

- Supports multiple locations and users with ease of Android and iOS application

- Fully automated way to run campaigns for getting reviews

- Support help from the team is really amazing. Review collected by and hosted on G2.com.

What do you dislike about Freshreview?

Nothing as such the system is perfect and super simple to use Review collected by and hosted on G2.com.

What problems is Freshreview solving and how is that benefiting you?

It helps me regaining my online reputation and get reviews for multiple platforms with ease. We have seen increased SEO and traffic to our business after surge in the recent reviews Review collected by and hosted on G2.com.

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1/1/2022
Validated ReviewerSource: Organic

 ![Abijith M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abijith M.")
AM

Abijith M.

Growth Specialist

Small-Business (50 or fewer emp.)

9/19/2021

"Best software for growing your online reputation"

5/5

What do you like best about Freshreview?

Freshreview is an easy-to-use tool that helps you get reviews effectively. It integrates very easily and the setup is uncomplicated. Overall, it's a great value for money solution that does the job well. Review collected by and hosted on G2.com.

What do you dislike about Freshreview?

Nothing specifically. So far, it has been working as expected Review collected by and hosted on G2.com.

Recommendations to others considering Freshreview:

It's a great value for money product and offers a hassle-free setup. If you are looking to get better feedback from customers and act on those reviews easily, Freshreview fits the bill perfectly. Review collected by and hosted on G2.com.

What problems is Freshreview solving and how is that benefiting you?

We are able to get more reviews overall and the voice of the customer is captured entirely. With Google My Business integration, we are able to get more positive comments and improve online credibility. Any customer concerns can also be addressed quickly and effectively which would otherwise require manual interventions using calls and manual messaging. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

### There are not enough reviews of Freshreview for G2 to provide buying insight. Below are some alternatives with more reviews:

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1

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G2 Marketing Solutions is a buyer intelligence and demand generation platform that enables businesses to reach and engage software buyers who are actively researching solutions. Built on G2’s marketplace, which attracts millions of buyers each year, the platform provides access to verified reviews, buyer activity data, and insights into how customers evaluate products, categories, and competitors. The platform includes capabilities such as Buyer Intent data, product profiles, review collection, and market intelligence to help organizations identify in-market accounts, improve visibility, and support go-to-market strategies. By leveraging real-time buyer behavior signals and integrating with sales and marketing tools, businesses can prioritize outreach, align with buyer readiness, and drive more efficient pipeline generation.

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Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

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##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/freshreview/pricing)

##### Categories on G2

[Online Reputation Management](https://www.g2.com/categories/online-reputation-management)

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