# Freshreview Reviews **Vendor:** Freshreview **Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 4 ## About Freshreview Freshreview is an online review management product that can used by multi-location businesses, franchises or Digital Marketing Agencies to fulfill their ORM needs. Freshreview connects with 40+ software which is popularly used by businesses to automate the omni channel ( Text, Email, Whatsapp and MMS) review collection process. Freshreview leverages the power of AI to provide analytics, support Local SEO features and sentiment analysis ## Freshreview Reviews ### 1. Makes Review Management A Breeze **Rating:** 4.0/5.0 stars **Reviewed by:** Mellesia L. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Freshreview?** The option to automate review requests via email, WhatsApp and QR codes are the top three reasons we choose Freshreviews.co. Their customer support is very responsive and willing to hear our suggestions. **What do you dislike about Freshreview?** It doesn't have all the review sites we would like to integrate in order to collect reviews. **What problems is Freshreview solving and how is that benefiting you?** We have rolled out a ORM solution for our clients. We are currently onboarding a number of our clients on the platform. ### 2. Great and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2024 **What do you like best about Freshreview?** User-friendliness. It's very easy to get started, and pricing is very competitive. **What do you dislike about Freshreview?** The website has some 404 pages that I was hoping to get more education from. Not the con about the software itself though. **What problems is Freshreview solving and how is that benefiting you?** Reaching out to customers takes time, and you need to make it incredibly easy for them to leave reviews, otherwise they likely won't do it. FreshReview helps with that. ### 3. One of the best tool for Online reputation management and requesting for more Google Reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2020 **What do you like best about Freshreview?** - Super easy to get started (free trial and no CC required) - No annual commitment unlike some other products - The most affordable product in review generation space - Supports multiple locations and users with ease of Android and iOS application - Fully automated way to run campaigns for getting reviews - Support help from the team is really amazing. **What do you dislike about Freshreview?** Nothing as such the system is perfect and super simple to use **What problems is Freshreview solving and how is that benefiting you?** It helps me regaining my online reputation and get reviews for multiple platforms with ease. We have seen increased SEO and traffic to our business after surge in the recent reviews ### 4. Best software for growing your online reputation **Rating:** 5.0/5.0 stars **Reviewed by:** Abijith M. | Growth Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2021 **What do you like best about Freshreview?** Freshreview is an easy-to-use tool that helps you get reviews effectively. It integrates very easily and the setup is uncomplicated. Overall, it's a great value for money solution that does the job well. **What do you dislike about Freshreview?** Nothing specifically. So far, it has been working as expected **Recommendations to others considering Freshreview:** It's a great value for money product and offers a hassle-free setup. If you are looking to get better feedback from customers and act on those reviews easily, Freshreview fits the bill perfectly. **What problems is Freshreview solving and how is that benefiting you?** We are able to get more reviews overall and the voice of the customer is captured entirely. With Google My Business integration, we are able to get more positive comments and improve online credibility. Any customer concerns can also be addressed quickly and effectively which would otherwise require manual interventions using calls and manual messaging. ## Freshreview Discussions - [What is FreshReview used for?](https://www.g2.com/discussions/what-is-freshreview-used-for) - [View Freshreview pricing details and edition comparison](https://www.g2.com/products/freshreview/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-01+05%3A22%3A33+-0500&secure%5Bsession_id%5D=de7637f6-b660-4232-a3be-a4e340ae258b&secure%5Btoken%5D=8b4c99c1211aa5058bf6b616105ce74c637ecbcc2f58bc72a1dd880c8617d30b&format=llm_user) ## Freshreview Features **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **In-House Management** - Employee Performance - Team Workflow **Generative AI** - AI Text Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Freshreview Alternatives - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,281 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,939 reviews) - [SOCi](https://www.g2.com/products/soci/reviews) - 4.5/5.0 (3,931 reviews)