
I use FrankCrum for all of our HR services, including payroll and compliance, across multiple states. I love FrankCrum's customer service, which goes above and beyond, with team members who are extremely responsive and know us by name. They have saved us over $50,000 in benefits the first year due to their much better pricing. The expertise in state compliance is invaluable, especially given our growing company. FrankCrum has made the onboarding and employee turnover processes very easy, and they have been very efficient in helping us process payroll on time. Their team, including Jennifer Smith, Lisa Campbell, Tim Crum, Marjory Steinhafel, Ashley Williams, Rachelle Noel, Wyomi Emanuel, and Jennifer Waugh, have all been instrumental in assisting with compliance, benefits, and creating necessary reports. Review collected by and hosted on G2.com.
The only things I would like would be able to upload more documents to each employee's files after onboarding new hires, instead of doing each individual document it would be nice to be able to upload multiple docs. Also, the training hub is a bit confusing to navigate and find the trainings we want. Review collected by and hosted on G2.com.
Hi Corrie, thanks so much for taking the time to review us. I've sent a notification to all those you mentioned in the review (and their supervisors) to share your kind words. I think you made their day!! We are also thrilled to know that we were able to save your business money on benefits. It's a hot button for many business owners, and it makes us proud when we can help.
Thanks also for letting us know you'd like to see an increase in the upload capacity in MyFrankCrum. Our product team is always interested in customer feedback as they work on our roadmap. We appreciate your partnership.


