FPT.AI Features

Use AI to generate content in the form of text, images, videos, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Assemble applications and processes by dragging over and arranging pre-built components

Track and manage schedules and meetings via an integrated calendar

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Customize contracts and forms to collect specific information

Store, manage and track all forms in a centralized location

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Detects variations in pronunciation or variations in spelling across regions.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Manage, store and organize emails within the system or via third-party apps

Import, collect, and capture data from multiple sources

Define levels of authorization for access to specific files or systems

Create, design and manage workflows for repetitive tasks

Digital forms that are shared and accessed online

Automatically comprehend data abbreviation terms

Web form that allows users to enter data that is sent and processed for different reasons

Allows users to manage data from a number of sources

Detects when a user has input/keyed data incorrectly

Import and export data to and from software applications

Process of copying and storing data in more than one site or node

Store, manage, and track all electronic documents in a centralized location

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Alter the layout and content of reports

Add customized logos and colors to align with company branding

Ability of websites, web applications, or mobile applications to function without an active internet connection

Digitally sign online documents

Search and find data in a structured format

Provides a channel for team members to share media files, communicate, and work together

Scan barcodes to ensure accurate pricing and label tracking

Extract email addresses from multiple data sources

Customize data fields to support various needs and use cases

Create, manage and track all task activities and progression

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Process images and automatically scan for data

Configure existing workflows to meet your organization's needs

Application programming interface that allows for integration with other systems/databases

Graphical representation of data

Pre-designed layouts that can be customized to match preferences and requirements

Capability of a software or system to make decisions and perform actions based on specified conditions

A record of all activities within the system, including user access, changes made, etc.

Track and document all activities across devices, networks, and other systems

Receive system updates as soon as any changes are made

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Analyze and gain insights into data in real-time

Analyzing historical and current data and generating a model to help predict future outcomes.

Analyze survey results via statistical testing or crosstabs directly within the software

Find & retrieve relevant data or documents

Leave comments and notes on documents for others to view

Organize and group data or items based on various criteria

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Software program that continuously adjusts its behavior based on observed data

Interact with data visualization elements, such as charts and graphs, to drill down into data

Process of dividing customers into groups based on common characteristics

Search and filter data across systems to locate required information by entering keywords or certain criteria

Removes data that is incomplete, inaccurate, or irrelevant from a dataset

Identify topics to prioritize document research

Manage and support multiple languages

Identify different languages

Detect spam, BOT, or invalid email addresses

Predict future data based on historical data sets

Record customer information, purchase history, and other notes

Collect and maintain structured information that describes data or content

Multiple agents work together, share tasks, and coordinate to achieve common goals.

Collection of processes, policies, and standards to manage the storage & usability of enterprise data

Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Build applications without the use of code

Track revisions and updates made to files and navigate between different versions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Model the varying behavior of a system over time through diagrams

Application programming interface that allows for integration with other systems/databases

Store and save retrievable data

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage a growing amount of work to meet increased demand without compromising performance

Manage budgets, track and optimize spending and align capacity to workload demand

Plan availability and assign specific time slots for tasks and resources

Interact with agents using conversational language

Define levels of authorization for access to specific files or systems

Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more

Identify which applications need to exchange data and enable these data connections

Flexible architecture allowing tailored configurations

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Tools for the systematic analysis of various types of data or statistics

Helps understand a user's intentions/actions

Interprets what a user is doing based on context and helps guide them through the process.

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Bots that work alongside humans on tasks that cannot be fully automated

Assemble applications and processes by dragging over and arranging pre-built components

Used as a promotional or demonstration tool in sales and marketing presentations

Use AI to generate content in the form of text, images, videos, etc.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Set up connections to third-party platforms to improve business processes

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data.

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Track and manage adherence to policies for any service, product, process, or supplier

Automatic reply functionality for incoming messages

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Transfer queries and organize messages between agents

Adjust communications based on previous interactions or personal preferences

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Program systems that assist users with their daily administrative responsibilities

AI-based platform which conducts a conversation via auditory or textual methods

Train your system to interpret and transcribe voice messages

View and track pertinent metrics to find patterns and gain insights from data

Create, manage and track all task activities and progression

Initiate interactions with customers by proactively starting conversations or providing informational content

Software program that continuously adjusts its behavior based on observed data

Configure existing workflows to meet your organization's needs

Automate processes from start to finish without human assistance

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Streamlining repetitive tasks and activities through automated and predefined workflows

Managing and resolving errors that occur during program execution to maintain stability

Helps in understanding different accents, dialects, and speech patterns.

Process and analyze human language in text or audio form

Gives user the ability to connect to automation technology, such as robotic process automation (RPA).

Set up connections to third-party platforms to improve business processes

Allows the user to process documents in various formats such as PDF, DOCX, and JPEG.

Gives user the ability to convert different types of documents into machine-readable text using Optical Character Recognition (OCR).

Helps to generate human-like speech responses.

Provides customizable speech speed and intonation.

Provides multiple voice options like gender, tone and style.

Provides personalized responses to interlocator based on segmentation or past responses.

Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had.

Can have a natural, human-like conversation with an interlocator.

Manage and support multiple languages

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Provides the user with the ability to integrate the IDP system into other applications through APIs.

Filtering incoming messages/alerts and detecting patterns to spot anomalies.

Gives user the ability to categorize sections of text within the document based on preset criteria.

Grouping log entries based on similar attributes.

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Ability to recognize printed or written text within digital images or scanned documents

Allows the system to understand the context of words and phrases for better data extraction and classification.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Provides the AI agent the ability to execute tasks without requiring constant user input.

Allows the AI agent to identify and resolve issues without user intervention.

Orchestrates customer journey via customizable workflows.

Contains e-signature functionality.

Captures customer data through digital forms.

Uses OCR to scan customer documents, extract data, and auto-fill forms using the extracted data.

Allows communications to be secure and authenticated.

Gives user the ability to train custom machine learning models for specific data extraction tasks.

Allows business to edit conversations to meet the unique needs of one's business.

Gives users the ability to update systems, like CRM, based on conversations.

Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants.

Editing tool that allows users to drag and drop images, icons, widgets, or other components

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

Enables users to search through the content of processed documents easily.

Allows the user to track changes and manage different versions of a document.

Search for specific words or phrases within a document or database

Capability to use a search engine via operators like AND, NOT, and OR

Makes informed choices based on available data and objectives

Scans and verifies customer identification documents.

Runs KYC checks on customers using information gathered in the application.

Checks customer credit information.

Assures the user that the system complies with industry regulations like GDPR.

Ensures that all data processed is encrypted for security.

Aids in syncing with multiple devices.

Allows users to automate responses to customer inquiries across various channels.

Allows users to automate responses to customer inquiries across various channels.

Allows users to automate the process of generating and qualifying sales leads.

Allows users to automate the handling, processing, and management of documents.

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Process and analyze human language in text or audio form

Generative AI can generate synthetic data and simulate scenarios for training and testing purposes.

Provides the user with the ability to analyze the sentiment expressed in the textual content of the document.

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Inspect the given text for key elements such as names of people, places and more

Review data from past periods to reveal recurring tendencies and predict future performance

Provides the user with the capability to validate the extracted data for accuracy.