FastPass SSPR Reviews & Product Details

I love the flexibility of FastPass SSPR, which allows us to configure different authentication methods for various user groups. This flexibility is crucial in our mixed environment. I also find that the remote password reset works reliably, and the approval workflows provide an extra security layer. The support responsiveness and solution stability have been consistently strong. I appreciate that we can integrate it with several systems, including SAP, Windows, Active Directory, ServiceNow, and Okta, and the integrations generally work smoothly without requiring heavy customization. The initial setup was straightforward, especially with guidance from the FastPass team, and the implementation followed a clear structure, making for a smooth overall deployment. FastPass SSPR offers more flexibility for our complex user groups and hybrid setup, making it a better fit than our previous solution. Review collected by and hosted on G2.com.

Some administrative tasks, especially editing texts and language elements, are not very intuitive. Finding where to make certain wording changes takes longer than expected. A more streamlined admin interface would improve day-to-day configuration and reduce reliance on documentation. One of the main challenges is that the administrative interface requires navigating through multiple sections to locate specific text language settings, which is not always logical or clearly labeled. This can make simple updates such as adjusting user-facing messages or enrollment prompts more time-consuming than necessary, especially for administrators who don't perform these tasks frequently. Review collected by and hosted on G2.com.

It is elastic both in functionality and customisable we have it looking as our own tool.High adoption rate using the PC client good support. Review collected by and hosted on G2.com.

Hard to find the right texts when editing in the GUI. Review collected by and hosted on G2.com.

The flexibility lets us connect ot both Entra and Active Directory. Staff uses DUO for Authenticationand student a bit of a mix, moste Email and SMS pin codes. Review collected by and hosted on G2.com.

The problem of service users who has forgotten their password. So better security as the users does it, and both service desk and the user saves time. Review collected by and hosted on G2.com.

We use FastPass SSPR with DUO for some users and TOPT for others works super. Around 90% of our Active Directory password reset now handled through FastPass. Once figured, the system is very reliable. It supports different tailored flows depending on user groups, allowing it to handle reset for multiple ADs Review collected by and hosted on G2.com.

More repoting would be good but it works as it Review collected by and hosted on G2.com.

Finally a Self-Serrvice Password Reset system that handles all the passwords. FastPass SSPR ticks all the boxes for us. It has averything from the Client on the PC, VPN integration for work from home, handling of AD, Entra and SAP. Notifications, creating tickets automatically etc. We are happy with it. Review collected by and hosted on G2.com.

I find the default reporting system don't meet my needs Review collected by and hosted on G2.com.

FastPass SSPR integrates well with existing directory services, making setup a breeze and by reducing IT workload and improving user productivity, FastPass SSPR offers a great return on investment. Review collected by and hosted on G2.com.

Mitigated by the Identity Verification Manager (IVM) add-on, but it's important to note that even with SSPR, social engineering attacks on the service desk itself remain a possibility Review collected by and hosted on G2.com.

FastPass SSPR is great because it helps me reset my passwords easily. It works on different systems like Windows, SAP, and others, which is convenient for businesses with different computer setups. I also like that managers can approve password changes, making it safer. Review collected by and hosted on G2.com.

One thing that might be tricky is setting it up at first, especially if your company's computer systems are a bit different. But with some help and training, this can be sorted out. Review collected by and hosted on G2.com.

As a member of the support team, I discover the FastPass product and its associated solutions, including dashboards, to be highly beneficial for my daily tasks and reporting needs. Both the user interface of the dashboard platform and the FastPass platform itself are intuitive and offer effortless navigation.

The support team at FastPass is amazing.Every time I've faced an issue or required assistance, they've demonstrated a rapid response and a commitment to addressing and resolving any concerns. Review collected by and hosted on G2.com.

There is nothing I would dislike about FastPassCorp. Review collected by and hosted on G2.com.

The organization is great and easy to work with. The implementation went very well. The product does what it's supposed to do and is reliable. Customer Support is good to work with. Review collected by and hosted on G2.com.

There is nothing I can think of to note here. Review collected by and hosted on G2.com.

Great stable product with a lot of options and quick supprt. Review collected by and hosted on G2.com.

There are a lot of option setting up the software - some settngs are in the admin part som in the registry - but iit works. Review collected by and hosted on G2.com.