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Abhilash V.

Senior Consultant

Mid-Market (51-1000 emp.)

10/3/2023

"Facets modules are centered around the Digital 360 suite"

5/5

What do you like best about TriZetto Facets?

Streamlined flexible configuration supports speed to market; Designed to meet business needs of today and tomorrow Review collected by and hosted on G2.com.

What do you dislike about TriZetto Facets?

Claims business rules configuration extremely complex.Perform Pricing and Risk Management Review collected by and hosted on G2.com.

What problems is TriZetto Facets solving and how is that benefiting you?

Enhanced interoperability to facilitate data exchange and integration with other healthcare systems

Improved analytics and reporting capabilities for better decision-making

Enhanced member and provider portals for a more user-friendly experience

Compliance with the latest regulatory requirements, such as HIPAA updates Review collected by and hosted on G2.com.

Validated through LinkedIn

Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

Mayank A.

Vice President

Small-Business (50 or fewer emp.)

11/15/2023

"It’s an excellent company"

5/5

What do you like best about TriZetto Facets?

Modular system and how it is integrated. Review collected by and hosted on G2.com.

What do you dislike about TriZetto Facets?

There is nothing wrong or dislike about trizetto facets so far. Review collected by and hosted on G2.com.

What problems is TriZetto Facets solving and how is that benefiting you?

FACETS practice helps in implementing and managing the FACETS platform to reduce plan administrative costs, improve business processes and deliver better value for care management solutions Review collected by and hosted on G2.com.

Validated through LinkedIn

This reviewer was offered a nominal gift card as thank you for completing this review.

Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

Verified User in Medical Practice

This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.

Mid-Market (51-1000 emp.)

11/14/2023

"One of the better clearinghouses"

5/5

What do you like best about TriZetto Facets?

User friendly ans straighforward. I like how i have access to do what i want Review collected by and hosted on G2.com.

What do you dislike about TriZetto Facets?

When its down often. When there's issues with remits being late Review collected by and hosted on G2.com.

What problems is TriZetto Facets solving and how is that benefiting you?

Claims on hold queue and proof of timely filing is available easily Review collected by and hosted on G2.com.

Validated through LinkedIn

This reviewer was offered a nominal gift card as thank you for completing this review.

Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

Verified User in Hospital & Health Care

This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.

Small-Business (50 or fewer emp.)

2/22/2021

"Great claims processing company!"

5/5

What do you like best about TriZetto Facets?

We have been using Trizetto for many years now and have never run into any problems getting out claims out to insurances. Their website is very user friendly. Customer service is always very helpful and easy to get ahold of. Review collected by and hosted on G2.com.

What do you dislike about TriZetto Facets?

There is seriously nothing I dislike regarding Trizetto. Great company! Review collected by and hosted on G2.com.

Recommendations to others considering TriZetto Facets:

If your business is looking for a medical claims processor, look no further! Trizetto will meet all your needs for your medical billing. Review collected by and hosted on G2.com.

What problems is TriZetto Facets solving and how is that benefiting you?

Ttizetto is able to process out all our medical claims to different insurance companies in a timely manner. When claims go out correctly our office is paid on time and claims are not outstanding. If there is an error on the claim from our office error, the claim is denied and sent back to use for correction right away. Review collected by and hosted on G2.com.

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

Validated through LinkedIn

This reviewer was offered a nominal gift card as thank you for completing this review.

Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

Masha D.

Student

Small-Business (50 or fewer emp.)

12/2/2019

"Standard"

4/5

What do you like best about TriZetto Facets?

Very good UI, easy to use and intuitive Review collected by and hosted on G2.com.

What do you dislike about TriZetto Facets?

Can be confusing and times and can be laggy Review collected by and hosted on G2.com.

What problems is TriZetto Facets solving and how is that benefiting you?

Help me in many objectives of my work Review collected by and hosted on G2.com.

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

Validated through LinkedIn

Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

Joyce H.

Payroll Specialist

Mid-Market (51-1000 emp.)

10/8/2020

"Limited Overview of Facets"

3.5/5

What do you like best about TriZetto Facets?

Somewhat easy to search in fields for the data you want (but you need to know where you need to be first). Review collected by and hosted on G2.com.

What do you dislike about TriZetto Facets?

Some data has to be entered into different modules - the data does not seem to cross over. Review collected by and hosted on G2.com.

What problems is TriZetto Facets solving and how is that benefiting you?

Reporting is more robust that our previous software. Review collected by and hosted on G2.com.

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

Validated through LinkedIn

This reviewer was offered a nominal gift card as thank you for completing this review.

Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

Verified User in Insurance

This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.

Enterprise (> 1000 emp.)

8/7/2020

"A robust and complete platform for healthcare and Insurance"

4.5/5

What do you like best about TriZetto Facets?

The way facets segregates various aspects of a claim, member, enrollment, provider and all the various aspects of a healthcare incident into modules or dimensions as we refer to them in the datawarehouse world is just the coolest way to work through a module or join multiple to make a fact. Review collected by and hosted on G2.com.

What do you dislike about TriZetto Facets?

I personally have felt like its biggest strength is a cause for concern, or maybe its just within my organization. We have seen issues with integrating changes into facets as somewhat of a cumbersome effort. Review collected by and hosted on G2.com.

What problems is TriZetto Facets solving and how is that benefiting you?

Most of the services we as a company provide in healthcare use the facets platform to organize data. Review collected by and hosted on G2.com.

Validated through LinkedIn

This reviewer was offered a nominal gift card as thank you for completing this review.

Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

Keni K.

Head of Financial Management

Mid-Market (51-1000 emp.)

12/9/2019

"“Process medical and hospital claims”"

5/5

What do you like best about TriZetto Facets?

In my business of insurance policies there are hundreds of insurance claim per year and does require proper processing before approval. FACETS have proved to be an excellent choice for my company in dealing with medical claims as it automates claims processing, care management, all the billing procedure etc. It really helps in reducing errors, and is productive throughout multiple departments. Review collected by and hosted on G2.com.

What do you dislike about TriZetto Facets?

I don’t think there is any major disadvantage to this particular platform it has multiple options and solutions but just sometimes using them effectively could present a challenge because it is not so user friendly. The overlapping of application is a great mess and becomes really confusing at times. Review collected by and hosted on G2.com.

What problems is TriZetto Facets solving and how is that benefiting you?

It is of great benefit when you have to track down all different members who claim to their doctors and to make sure that they are actually enrolled to our insurance company. It is very easy to use once you familiarize yourself self with all its features. It really helped my organisation's business and operational efficiency. Review collected by and hosted on G2.com.

Validated through LinkedIn

This reviewer was offered a nominal gift card as thank you for completing this review.

Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

Josie M.

Product Intern

Small-Business (50 or fewer emp.)

12/11/2019

"Your helper in processing hospital and medical claims."

5/5

What do you like best about TriZetto Facets?

FACETS have proved to be an excellent choice for my company in dealing with medical claims as it automates claims processing, care management, all the billing procedure, etc as in my business of insurance policies there are hundreds of insurance claim that require proper processing before approval. Review collected by and hosted on G2.com.

What do you dislike about TriZetto Facets?

This layout of the overlapping of application is so awful and creates a great mess in addition to that it becomes confusing at times. The interface needs a great deal of upgrades to make it more easy to use. Review collected by and hosted on G2.com.

What problems is TriZetto Facets solving and how is that benefiting you?

I find it quite helpful for my organization’s business and operational efficiency. Works great while tracking down all different members who claimed something about their doctors and to make sure whether they are enrolled in our insurance company. Review collected by and hosted on G2.com.

Validated through LinkedIn

This reviewer was offered a nominal gift card as thank you for completing this review.

Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

Brenna T.

Health Coach

Mid-Market (51-1000 emp.)

11/25/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Facets"

3.5/5

What do you like best about TriZetto Facets?

I like the amount of information that facets can give, and it is password protected. I like how we can see pricing of claims and find doctors that they use. Review collected by and hosted on G2.com.

What do you dislike about TriZetto Facets?

It has a lot of information but sometimes it is hard to use. It is hard to open up someone because it asks for two different people Review collected by and hosted on G2.com.

Recommendations to others considering TriZetto Facets:

To make sure you need to use it Review collected by and hosted on G2.com.

What problems is TriZetto Facets solving and how is that benefiting you?

We can see members claims to the doctor, and we can see if they are enrolled in our insurance Review collected by and hosted on G2.com.

The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

Validated through a business email account

Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.