---
title: TriZetto Facets Reviews
meta_title: 'TriZetto Facets Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 17 reviews by the users' company size, role or industry to
  find out how TriZetto Facets works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 17
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Health Care Operations
  url: https://www.g2.com/categories/health-care-operations
---


# TriZetto Facets Reviews
**Vendor:** Cognizant  
**Category:** [Medical Billing Software](https://www.g2.com/categories/medical-billing)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 17
## About TriZetto Facets
Facets is a modular system integrating consumer, care, claims and revenue management to help organizations meet their business goals.




## TriZetto Facets Reviews
  ### 1. Very large claims processing software that is slowly getting better

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2019

**What do you like best about TriZetto Facets?**

Several different applications that cater to each line of business. The app is changing now with lots more enhancements. It can be customized from the back end.

**What do you dislike about TriZetto Facets?**

Archaic look and feel. needs to be more user-friendly for today's users. Many issues for complicated/complex claims.

**What problems is TriZetto Facets solving and how is that benefiting you?**

Lots more data can be processed through batch on this tool.

  ### 2. Facets for healthcare

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** January 22, 2019

**What do you like best about TriZetto Facets?**

Basic queueing system that is easy to understand and simple to use

**What do you dislike about TriZetto Facets?**

Templates should be built in, and there should be Data validation as you type

**What problems is TriZetto Facets solving and how is that benefiting you?**

Queueing workflow and coordinating from different departments


## TriZetto Facets Discussions
  - [What is facets configuration?](https://www.g2.com/discussions/what-is-facets-configuration)
  - [What is facets workflow?](https://www.g2.com/discussions/what-is-facets-workflow)
  - [Does TriZetto own facets?](https://www.g2.com/discussions/does-trizetto-own-facets)
  - [What is TriZetto facets software?](https://www.g2.com/discussions/what-is-trizetto-facets-software)

- [View TriZetto Facets pricing details and edition comparison](https://www.g2.com/products/trizetto-facets/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-14+10%3A25%3A56+-0500&secure%5Bsession_id%5D=3feca910-3f83-406a-9e96-6d25257dc62c&secure%5Btoken%5D=8738809167d2da4c61e7adf919f036f801b8ef94dd8f81e095d45c2642e62a55&format=llm_user)

## TriZetto Facets Features
**Administration**
- Process Automation - CAPS
- Claims Processing - CAPS
- Legacy Support - CAPS

**Efficiency **
- Claims Data Automation - Healthcare Claims Management
- Electronic Submissions - Healthcare Claims Management
- Clearinghouse Integration - Healthcare Claims Management
- Claims Process Workflow - Healthcare Claims Management

**Agentic AI - Medical Billing**
- Natural Language Interaction

**Additional Functionality**
- Workflow Management
- Charting
- Practice Management
- Secure Data Storage
- Customizable Dashboard
- Generative AI
- Scheduling
- Invoice History
- HIPAA Compliant
- Electronic Payments
- Online Intake Forms
- Dunning Management
- Records Management
- Reminders
- Credit Card Processing
- Accounting
- Document Management
- E-Prescribing
- Remittance Advice
- PACS Integration
- Customizable Templates
- Historical Reporting
- Compliance Tracking
- Billing & Invoicing
- Claims Management
- Data Import/Export
- Live Chat
- Code & Charge Entry
- Financial Management
- Reporting & Statistics
- Claims Scrubbing
- Quotes/Estimates
- Activity Dashboard
- Customizable Reports
- API
- Self Service Portal
- Real-Time Reporting
- Appointment Management
- Insurance Eligibility Verification
- Real-Time Data
- Forms Management
- AI Copilot
- Revenue Management
- Multi-Location
- Payment Collection
- Customer Database
- Calendar Management

**Operations**
- Compliance - CAPS
- Care Innovation - CAPS
- Interoperability - CAPS
- Cloud Hosted - CAPS

**Accuracy**
- Claims Resubmission - Healthcare Claims Management
- Patient Data Security - Healthcare Claims Management
- Claims Scrubbing - Healthcare Claims Management

## Top TriZetto Facets Alternatives
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