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# TriZetto Facets vs Waystar Comparison - What are their main differences?

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TriZetto FacetsWaystar[+ Add Product](#)

Reviews

**TriZetto Facets** [

4.3/5(17)

](https://www.g2.com/products/trizetto-facets/reviews#reviews)

**Waystar** [

4.4/5(119)

](https://www.g2.com/products/waystar/reviews#reviews)

Pricing

**TriZetto Facets**
No pricing available

**Waystar**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**TriZetto Facets**
Not enough reviews yet

**Waystar**
2 months

Based on 19 responses

Return on Investment

**TriZetto Facets**
Not enough reviews yet

**Waystar**
16 months

Based on 16 responses

Perceived Cost

**TriZetto Facets**
Not enough reviews yet

**Waystar**
$$$$$

Average Discount

**TriZetto Facets**
Not enough reviews yet

**Waystar**
Not enough reviews yet

 ![TriZetto Facets](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c51acb495b4c77b04d03c7eb7cf47b93/trizetto-facets.png "TriZetto Facets")

 ![Waystar](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e7fdab8e4f3a9e2aa71cca0f9b0ded38/waystar.png "Waystar")

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Pros & Cons

**TriZetto Facets**
Not enough data

**Waystar**
Not enough data

Integrations

**TriZetto Facets**
Not enough data

**Waystar**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e44446eed4e1347c62c01534c2146585/theraoffice.png "Product Avatar Image")

TheraOffice

](https://www.g2.com/products/theraoffice/reviews)[
View all
](https://www.g2.com/products/waystar/integrations)

Screenshots

**TriZetto Facets**
No screenshot available

**Waystar**
 ![Waystar screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/141481/Waystar-Analytics-DataExplorer-Workspaces-Claims.png)

Ratings

Meets Requirements

**TriZetto Facets**

9.0

9.014

**Waystar**

8.9

8.977

Ease of Use

**TriZetto Facets**

8.6

8.614

**Waystar**

9.0

9.079

Ease of Setup

**TriZetto Facets**
Not enough data

**Waystar**

8.5

8.533

Ease of Admin

**TriZetto Facets**
Not enough data

**Waystar**

8.4

8.432

Quality of Support

**TriZetto Facets**

8.5

8.512

**Waystar**

8.5

8.578

Has the product been a good partner in doing business?

**TriZetto Facets**
Not enough data

**Waystar**

8.0

8.032

Product Direction (% positive)

**TriZetto Facets**

7.1

7.112

**Waystar**

8.1

8.173

Features

Revenue Cycle Management[Hide 55 FeaturesShow 55 Features](javascript:void(0);)

Not enough data

8.6

41

Clinical

Software Integrations - Revenue Cycle Management (RCM)

Not enough data

8.6(won by default)

32

Task Automation - Revenue Cycle Management (RCM)

Not enough data

8.2(won by default)

29

Compliance - Revenue Cycle Management (RCM)

Not enough data

Feature Not Available

ICD-10 Compliance

Not enough data

Not enough data

Sarbanes-Oxley Compliance

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

Denial Management

Not enough data

Not enough data

Cash Flow Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Financial

Billing Automation - Revenue Cycle Management (RCM)

Not enough data

8.7(won by default)

31

Clearinghouse Integration - Revenue Cycle Management (RCM)

Not enough data

8.6(won by default)

35

Claims Management - Revenue Cycle Management (RCM)

Not enough data

8.7(won by default)

36

Medical Billing

Not enough data

Not enough data

Recurring/Subscription Billing

Not enough data

Not enough data

Reimbursement Management

Not enough data

Not enough data

Insurance Eligibility Verification

Not enough data

Not enough data

EHR/EMR Integration

Not enough data

Not enough data

Additional Functionality

Claims Tracking

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Revenue Recognition

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Remittance Advice

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Accounts Receivable

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

For Healthcare

Not enough data

Not enough data

Payment Collection

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Data Verification

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

API

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Claims Scrubbing

Not enough data

Not enough data

Revenue Management

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Patient Portal

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Pre-Registration

Not enough data

Not enough data

Patient Intake

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Batch Processing

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Patient Scheduling

Not enough data

Not enough data

Healthcare Claims Management[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

9.1

59

Efficiency 

Claims Data Automation - Healthcare Claims Management

Not enough data

9.2(won by default)

45

Electronic Submissions - Healthcare Claims Management

Not enough data

9.2(won by default)

52

Clearinghouse Integration - Healthcare Claims Management

Not enough data

9.1(won by default)

49

Claims Process Workflow - Healthcare Claims Management

Not enough data

8.9(won by default)

50

Accuracy

Claims Resubmission - Healthcare Claims Management

Not enough data

9.1(won by default)

52

Patient Data Security - Healthcare Claims Management

Not enough data

9.3(won by default)

53

Claims Scrubbing - Healthcare Claims Management

Not enough data

9.0(won by default)

52

Show 5 feature categories with incomplete data

Healthcare Payers' Core Administrative Processing Solutions[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Administration

Process Automation - CAPS

Not enough data

Not enough data

Claims Processing - CAPS

Not enough data

Not enough data

Legacy Support - CAPS

Not enough data

Not enough data

Operations

Compliance - CAPS

Not enough data

Not enough data

Care Innovation - CAPS

Not enough data

Not enough data

Interoperability - CAPS

Not enough data

Not enough data

Cloud Hosted - CAPS

Not enough data

Not enough data

Healthcare Payer Care Management Workflow Applications[Hide 8 FeaturesShow 8 Features](javascript:void(0);)

Not enough data

Not enough data

Administrative

Systems Interoperability - Payer Care Management Workflow Applications

Not enough data

Not enough data

Applications Integration - Payer Care Management Workflow Applications

Not enough data

Not enough data

Workflow Optimization - Payer Care Management Workflow Applications

Not enough data

Not enough data

Patient Care Plan Management - Payer Care Management Workflow Applications

Not enough data

Not enough data

Data Ingestion - Payer Care Management Workflow Applications

Not enough data

Not enough data

Processes

Compliance - Payer Care Management Workflow Applications

Not enough data

Not enough data

Payer Support - Payer Care Management Workflow Applications

Not enough data

Not enough data

Provider Support - Payer Care Management Workflow Applications

Not enough data

Not enough data

Healthcare Analytics[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

Not enough data

Not enough data

Data Management

Data Warehouse

Not enough data

Not enough data

Data Analysis

Not enough data

Not enough data

Data Capture

Not enough data

Not enough data

Data Integration

Not enough data

Not enough data

Integration with Wearable Devices

Not enough data

Not enough data

Interoperability

Not enough data

Not enough data

Security and Privacy Controls

Not enough data

Not enough data

Data Querying

Not enough data

Not enough data

Analytic Tools - Healthcare Analytics

Data Visualization

Not enough data

Not enough data

Cost Analysis

Not enough data

Not enough data

Real-Time Analysis

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Patient Risk Scoring

Not enough data

Not enough data

Natural Language Processing (NLP)

Not enough data

Not enough data

Prior Authorization[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

Not enough data

Not enough data

Platform Content

Automation

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Platform Performance

Reporting

Not enough data

Not enough data

Platform Additional Functionality

Messaging

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Platform Interoperability

API

Not enough data

Not enough data

Platform Data

Alerts and Notifications

Not enough data

Not enough data

Platform Search

Not enough data

Not enough data

Platform Basics

HIPAA Compliance

Not enough data

Not enough data

Medical Billing[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Medical Billing

Natural Language Interaction

Not enough data

Not enough data

Additional Functionality

Workflow Management

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Practice Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Invoice History

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Online Intake Forms

Not enough data

Not enough data

Dunning Management

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

E-Prescribing

Not enough data

Not enough data

Remittance Advice

Not enough data

Not enough data

PACS Integration

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Code & Charge Entry

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Claims Scrubbing

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

API

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Insurance Eligibility Verification

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Revenue Management

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Payment Collection

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![TriZetto Facets](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c51acb495b4c77b04d03c7eb7cf47b93/trizetto-facets.png "TriZetto Facets")](https://www.g2.com/products/trizetto-facets/reviews)

TriZetto Facets

Small-Business(50 or fewer emp.)

25.0%

Mid-Market(51-1000 emp.)

43.8%

Enterprise(\> 1000 emp.)

31.3%

[![Waystar](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e7fdab8e4f3a9e2aa71cca0f9b0ded38/waystar.png "Waystar")](https://www.g2.com/products/waystar/reviews)

Waystar

Small-Business(50 or fewer emp.)

60.9%

Mid-Market(51-1000 emp.)

32.2%

Enterprise(\> 1000 emp.)

7.0%

Small-Business

(50 or fewer emp.)

25.0%

60.9%

Mid-Market

(51-1000 emp.)

43.8%

32.2%

Enterprise

(\> 1000 emp.)

31.3%

7.0%

Reviewers' Industry

[![TriZetto Facets](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c51acb495b4c77b04d03c7eb7cf47b93/trizetto-facets.png "TriZetto Facets")](https://www.g2.com/products/trizetto-facets/reviews)
TriZetto Facets

Insurance

37.5%

Hospital & Health Care

18.8%

Telecommunications

6.3%

Medical Practice

6.3%

Internet

6.3%

Other

25.0%

[![Waystar](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e7fdab8e4f3a9e2aa71cca0f9b0ded38/waystar.png "Waystar")](https://www.g2.com/products/waystar/reviews)
Waystar

Hospital & Health Care

40.0%

Medical Practice

28.7%

Health, Wellness and Fitness

13.9%

Mental Health Care

8.7%

Accounting

3.5%

Other

5.2%

FAQs

## TriZetto Facets vs Waystar FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Waystar vs TriZetto Facets?

Waystar stands out for its higher Ease of Use and Ease of Setup scores, while TriZetto Facets is noted for its modular system and robust claims processing capabilities.

| [Waystar](https://www.g2.com/products/waystar/reviews) | [TriZetto Facets](https://www.g2.com/products/trizetto-facets/reviews) |
| --- | --- |
| 4.4/5 (119 reviews) | 4.3/5 (17 reviews) |
| Ease of Setup: 8.5 | Ease of Setup: — |
| Quality of Support: 8.5 | Quality of Support: 8.5 |
| Top Reviewer-Cited Strength: User-friendly interface and fast claims submission | Top Reviewer-Cited Strength: Modular system, robust claims processing, and enhanced interoperability |

### How do the pricing models of Waystar and TriZetto Facets compare?

Waystar is rated higher for value with a stronger Price/Cost satisfaction score than TriZetto Facets.

- **Waystar:** In recent reviews, several reviewers describe Waystar as a good value for the range of features, though some mention concerns about overbilling and contract terms.
- **TriZetto Facets:** Reviewers highlight TriZetto Facets for reducing administrative costs and improving operational efficiency, with positive sentiment on its value for larger organizations.
- **Switching reasons:** Recent reviewers mention switching to TriZetto Facets for better customer service and claims processing reliability.

### What are the best alternatives to Waystar and TriZetto Facets?

The top 3 alternatives to Waystar and TriZetto Facets are Tebra, Essentials, and Carepatron.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Waystar](https://www.g2.com/products/waystar/reviews) | 4.4/5 (119 reviews) | — | In recent reviews, described as a good value but with some billing concerns | User-friendly interface and fast claims submission |
| [TriZetto Facets](https://www.g2.com/products/trizetto-facets/reviews) | 4.3/5 (17 reviews) | — | Positive sentiment on reducing administrative costs | Modular system and robust claims processing |
| [Tebra](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) | 4.1/5 (260 reviews) | Small-Business | — | Comprehensive practice management for small businesses |
| [Essentials](https://www.g2.com/products/essentials/reviews) | 4.0/5 (42 reviews) | Small-Business | — | Streamlined workflows for small practices |
| [Carepatron](https://www.g2.com/products/carepatron/reviews) | 4.5/5 (701 reviews) | Small-Business | — | Highly rated for ease of use and client management |

### Which Revenue Cycle Management features should I prioritize when comparing Waystar and TriZetto Facets?

Buyers comparing Waystar and TriZetto Facets should prioritize Ease of Use, Quality of Support, Claims Processing, Interoperability, and Reporting & Analytics.

- **Ease of Use:** Waystar scores 9.0, TriZetto Facets 8.6.
- **Quality of Support:** Both products score 8.5.
- **Claims Processing:** TriZetto Facets is frequently cited for robust claims processing and automation in recent reviews.
- **Interoperability:** TriZetto Facets is highlighted for enhanced interoperability and integration with other healthcare systems.
- **Reporting & Analytics:** TriZetto Facets is noted for improved analytics and reporting capabilities.

### What are the pros and cons of Waystar vs TriZetto Facets?

Waystar's headline strength is its user-friendly interface and fast claims submission, while TriZetto Facets is recognized for its modular system and robust claims processing.

- **Waystar strengths:** User-friendly interface, fast claims submission, comprehensive eligibility and payment tracking, and helpful reporting features.
- **Waystar trade-offs:** Reviewers note issues with customer support responsiveness, overbilling, contract terms, and occasional delays in ACH payments.
- **TriZetto Facets strengths:** Modular system, robust claims processing, enhanced interoperability, improved analytics and reporting, and compliance with regulatory requirements.
- **TriZetto Facets trade-offs:** Some reviewers mention complexity in business rules configuration, occasional system downtime, and a less modern interface.

### Is Waystar or TriZetto Facets better for small businesses?

Carepatron, Tebra, and Essentials are all rated for small-business use, but among Waystar and TriZetto Facets, recent reviews do not indicate a clear small-business leader.

- **Waystar:** No dominant small-business segment share is reported; reviewers mention both positive and negative experiences across business sizes.
- **TriZetto Facets:** No dominant small-business segment share is reported; reviewers highlight operational efficiency and claims processing for larger organizations.

### Which Revenue Cycle Management platform has better integrations?

Waystar and TriZetto Facets are rated at parity for integrations, with no recent reviewer-cited third-party integration data available for either product.

- **Waystar:** No recent reviewer-cited integrations.
- **TriZetto Facets:** No recent reviewer-cited integrations.

### How do Waystar and TriZetto Facets compare on customer support?

Waystar and TriZetto Facets are rated at parity for Quality of Support, both scoring 8.5.

- **Waystar:** Reviewers describe a mix of experiences, with many citing helpful and responsive support, but several noting issues with responsiveness, ticket resolution delays, and contract-related disputes.
- **TriZetto Facets:** Reviewers consistently highlight helpful and accessible customer service, with positive sentiment on support availability and problem resolution.

### Which is easier to implement, Waystar or TriZetto Facets?

Waystar is rated higher for Ease of Setup with a score of 8.5, while TriZetto Facets has no reported score for this dimension.

- **Waystar:** Reviewers frequently mention straightforward setup and onboarding, though some cite confusion with enrollment processes and contract terms.
- **TriZetto Facets:** No reviewer-cited implementation experiences are available.

### Which product has better Electronic Submissions?

Waystar and TriZetto Facets are both highly rated for Electronic Submissions, with reviewers citing efficient claims processing and submission capabilities.

- **Waystar:** Reviewers consistently highlight fast and reliable electronic claims submission, with multiple mentions of streamlined workflows and ease of correcting and resubmitting claims.
- **TriZetto Facets:** Reviewers note timely and automated claims processing, with positive sentiment on the platform's ability to handle large claim volumes and reduce errors.

Alternatives

**TriZetto Facets Alternatives**

 ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed")

[
ModMed
](/products/modmed/reviews)

 ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron")

[
Carepatron
](/products/carepatron/reviews)

 ![EHRYourWay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ea97490ddd1756db33624254b06187d/ehryourway.png "EHRYourWay")

[
EHRYourWay
](/products/ehryourway/reviews)

 ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)")

[
Tebra (previously Kareo +...
](/products/tebra-previously-kareo-patientpop/reviews)

**Waystar Alternatives**

 ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)")

[
Tebra (previously Kareo +...
](/products/tebra-previously-kareo-patientpop/reviews)

 ![Essentials](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_773fb50b84e8cad7e5b8148b0cf03334/essentials.png "Essentials")

[
Essentials
](/products/essentials/reviews)

 ![TriZetto QNXT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_334d795ff5d2038aaa46578b02f7ac18/trizetto-qnxt.jpg "TriZetto QNXT")

[
TriZetto QNXT
](/products/trizetto-qnxt/reviews)

 ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed")

[
ModMed
](/products/modmed/reviews)

## TriZetto Facets vs Waystar

- Reviewers felt that TriZetto Facets meets the needs of their business better than Waystar.
- When comparing quality of ongoing product support, TriZetto Facets and Waystar provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Waystar over TriZetto Facets.