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Facebook Groups

By Meta Platforms, Inc

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4.3 out of 5 stars

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Facebook Groups Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

16 months

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Facebook Groups Reviews (661)

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Facebook Groups Reviews (661)

View 1 Video Reviews
4.3
661 reviews

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PB
Customer Experience Manager
Small-Business (50 or fewer emp.)
"Facebook Groups gave our community a home, but reach has limits"
What do you like best about Facebook Groups?

Running our Take Charge Community for Me And My Golf, I found Facebook Groups to be efficient and surprisingly powerful for building connections. With over 8,100 members, it was easy to engage, share updates, and support each other. The group features worked well for managing discussions and keeping everyone involved, and the overall reach made it simple to get messages out to a large audience quickly. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

One challenge is that not everyone wants to use Facebook nowadays. I’ve noticed that some potential members are put off by the platform itself. Also, over the past few years, I’ve seen post reach and engagement decline, which makes it harder to connect with the whole group—even when the content feels relevant. Review collected by and hosted on G2.com.

Nicole A.
NA
Owner
Small-Business (50 or fewer emp.)
"Great for Selling, But Group Quality Varies"
What do you like best about Facebook Groups?

I really appreciate how Facebook Groups facilitate selling things quickly and effectively. The platform enables a rapid transition from seeking financial support to generating substantial income. I find that the setup process of Facebook Groups is impressively easy, allowing me to manage multiple groups effortlessly over the years. Additionally, the user-friendly nature of the platform enhances my ability to reach out and connect with others seamlessly, which is invaluable for both personal and business interactions. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

I find that some Facebook Groups really don't meet my expectations, which can be frustrating. Additionally, dealing with certain group owners can be difficult, and I wish there were better leadership within some groups. It's important for there to be better administration or selection of group moderators or owners to improve the overall experience. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
AC
Mid-Market (51-1000 emp.)
"Great for Reaching Audiences, but Interface Can Be Overwhelming"
What do you like best about Facebook Groups?

Facebook Groups allows us to reach a large audience, to provide information, interact and ask for feedback. Facebook is a platform that is familiar to people and widely used. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

You need to follow Facebook guidelines regarding content. The interface is quite busy and it can be difficult to find the tools you need. Review collected by and hosted on G2.com.

Robert	 C.
RC
Marketing Director
Enterprise (> 1000 emp.)
"Easy Way to Connect With People Who Share Interests"
What do you like best about Facebook Groups?

What I like best about Facebook Groups is how easy it is to connect with people who share the same hobbies, passions, or professional interests. It creates a sense of community and allows me to exchange ideas with people I would never meet otherwise. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

Group search results are not always accurate or helpful.The notification system can feel overwhelming with too many alerts. Review collected by and hosted on G2.com.

RM
Associate Creative Director
Enterprise (> 1000 emp.)
"Facebook Groups are the Most Intuitive Groups At Times"
What do you like best about Facebook Groups?

I enjoy the Facebook Groups with people of like minds. They provide great discussions, insights and information on common topics. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

Some Facebook Groups always has quite negative people. It ruins the camaraderie intended for joining a certain group. Review collected by and hosted on G2.com.

Sheeba T.
ST
Contributor
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great channel to upscale your business"
What do you like best about Facebook Groups?

FFacebookGroups are a great way to connect and reach the maximum number of people from different demographics.

I found many groups of like-minded people and shared my content with relevant audiences. Not many competitors offer this. I have joined more than 200 groups and it is terrific. Recently I worked on an Indonesian project and the Indonesian FB groups helped me to reach my target audience so easily and market my brand.

I have upscaled my business and services through groups. More people reached out to me through these groups, and I gained great visibility. I use it at least twice a week. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

Some harsh group rules. It is working well. No, the group is well enough. It grows slowly but in the end very useful. It is already good. Groups are recommended to the audience. There is spam also found in some groups that can be fraud and risky. Review collected by and hosted on G2.com.

Miesha A.
MA
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Groups For Community Over Business"
What do you like best about Facebook Groups?

Facebook groups allows for a convenient way to communicate with community members. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

People don’t engage in the business groups Review collected by and hosted on G2.com.

Priya J.
PJ
Summer Intern
Accounting
Small-Business (50 or fewer emp.)
"One of the best ways to interact with people and to find ways to expand the businesses."
What do you like best about Facebook Groups?

The most I liked about this is that people can share what they think. They can interact with each other quite easily and ca expand their businesses by interacting with various dealers, customers and suppliers. They can create various groups for such purposes. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

None so far because this app is so well developed. Review collected by and hosted on G2.com.

Callum B.
CB
Sales Associate
Retail
Small-Business (50 or fewer emp.)
"Facebook Groups creating spaces for likeminded individuals."
What do you like best about Facebook Groups?

Facebook Groups are an excellent means of joining small or large communities on Facebook, comprised of likeminded individuals with similar interests. Facebook Groups are incredibly easy-to-use, and provide me with regular notifications relating to activity from the groups I've joined; allowing me to keep up-to-date with posts. I tend to view these groups on a weekly basis.

Within the music groups I have joined, the participants frequently come together to discuss upcoming shows, venues and music from various artists within their region. The types of posts shared in these groups range from updates, to events and general discussions. This is helpful, as there are occassions where I may have missed announcements from the artist themselves, and will later be informed via my Facebook Groups. Therefore, being in these groups acts as a frequent reminder, as well as providing a sense of community. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

Within Facebook Groups, there may be individuals that spam the group with unnecessary messages and information. This has occured when rules have not been explicitly implemented or put-in-place for the entirety of the group. Unfortunately, when this happens, it can defeat the purpose of the groups, and may cause disagreements to occur amongst the participants. Review collected by and hosted on G2.com.

Leslie Briana S.
LS
Business Owner
Small-Business (50 or fewer emp.)
"Groups Keeps Up"
What do you like best about Facebook Groups?

I love being able to moderate and create a place where our interests are alike. Review collected by and hosted on G2.com.

What do you dislike about Facebook Groups?

Can't monetize them, that I know of anyways. Overall, that is all I can say that is negative. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

16 months

Average Discount

9%

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