eTurns Reviews & Product Details

eTurns Overview

What is eTurns?

Cloud-based remote stockroom inventory management software. eTurns provides distributors, manufacturers, contractors and healthcare organizations with real-time visibility into remote stockroom inventories and then automates replenishment with iPhones/Androids, sensors, scanners and RFID.

eTurns Details
Website
Discussions
eTurns Community
Languages Supported
English
Product Description

Remote stockroom inventory management cloud software. eTurns provides real-time visibility into remote stockroom and service truck inventories and then automates replenishment with iPhones, RFID, sensors and scanners.

How do you position yourself against your competitors?

The two processes distributors want to automate are managing consigned inventory and simple replenishment at the point-of-use. Our biggest competition is: 1) the manual process that distributors use to track consigned inventories in their customers' stockrooms, and 2) the manual process of simply capturing customers' orders. eTurns automates these manual processes by tracking consumption and orders with iPhone/Android, scanners, sensors and RFID. For the consignment process, once consumption is captured, eTurns software allows the distributor to invoice their customer for consigned usage and replenish or not. They can even get analytics about trends to optimize inventory and maximize service levels. For the ordering process, we provide an iPhone/Android app for productive VMI/CMI ordering. Orders are sent automatically to the distributor's ERP system for replenishment. All eTurns solutions provide customizable reporting. Those distributors that have tried other applications have moved to eTurns because our solution is more intuitive, simple, and cost-effective.


Seller Details
Seller
eTurns
Company Website
Year Founded
1994
HQ Location
Irvine, CA
Twitter
@eturnsinventory
27 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
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eTurns Reviews

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Total tracking control of all inventory and scanning. Review collected by and hosted on G2.com.

What do you dislike?

Having to update the data on your divec for major updates. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

To set up a time for training and be fully involved with the implications. This software is worth the expense. IT saves us time and money. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tracking and muilty point accessible. Review collected by and hosted on G2.com.

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UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We use this program to monitor and manage our inventory. It works very well and helps keep our crews productive. I would reccomend this to anyone looking to lower costs on inventory management Review collected by and hosted on G2.com.

What do you dislike?

No dislikes. I wish we had this on other projects, it is a great value added service Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don't be intimidated by the training required to use the app. It is very user friendly and well worth the time spent training employees. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We spend less time as an organization on putting together purchase orders and managing the inventory of material on construction sites Review collected by and hosted on G2.com.

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US
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The ease of getting my information quickly Review collected by and hosted on G2.com.

What do you dislike?

Reports section needs to be revamped. A little hard to figure out Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My consignment inventory levels and needs are being fulfilled thoroughly using Eturns Review collected by and hosted on G2.com.

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UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I like the user interface. It makes entry easy. Review collected by and hosted on G2.com.

What do you dislike?

Reports seem to be lacking, or at least difficult to find existing reports that I like. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Keeps our customers happy! Review collected by and hosted on G2.com.

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Supply Chain Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The best feature of eTurns is its versatility. We have been able to implement this system in a variety of ways, from customer managed inventory to VMI. We have also used it to help our customer manage their material billing through the use of the work order function.. Review collected by and hosted on G2.com.

What do you dislike?

The issues that we have had with using eTurns have been based on the PDA hardware we use and operator errors. The software itself is very reliable. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Users of eTurns that have some technology experience will find it easier to use. Basic computer applications, web services, etc. help bridge the gap from implementation to daily usage. Though we have worked with many personnel that are not technology savy, and with a little more time and effort on our part, they are able to use the system as needed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are trying using eTurns to help our customers maintain inventory at long term remote locations. The system allows us to keep our customers supplied with material at a more level rate of support, without overly burdening them with inventory costs. Review collected by and hosted on G2.com.

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Director Of Technical Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Light weight, customizable, Great customer support. Review collected by and hosted on G2.com.

What do you dislike?

Some modules are only available on desktop version, or PDA. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Our company was using JD Edwards 9.1, and although this ERP did capture usage of materials, it was driven by only manual impute of consumables. With the addition of eTurns, our company was able to provide our 75 technicians with the ability to scan items in and out of our vehicles. This provided our purchasing team with real time, accurate consumption. Furthermore, this allowed us the ability to carry less items on the trucks and lowered our cost of goods carried in doing so. We reduced this average cost on truck from $20K, to $14K, while maintaining the same service levels to our customers. We also gained the ability for automate the managing of our ROP's, and ROQ's. The software managed our replenishment effectively to the point we were able to reduce out procurement staff from 8 reps to 3, moving them into other strategic roles. Our finance team also benefited from the real time reporting modules, allowing them a real time cost analysis of the consumed goods. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed a quick and easy way to allow our techs to scan barcodes in and out of our service vehicles. An unexpected benefit was we were able to reduce out carrying cost of goods, simply by have accurate and timely reporting of consumables, Review collected by and hosted on G2.com.

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UA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

What I like best about eturns is the ease of use and convenience of the product. Review collected by and hosted on G2.com.

What do you dislike?

At this time, there is nothing I truly dislike about this product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being able to track and manage and replenish inventory is simple using this product and thereby makes the job more efficient and less margin for error. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

First off eTurns works. A simple app with a lot of capability. Second, the team is wonderful to work with. Responsive and able. Any issues, needs, or questions were quickly dealt with. Review collected by and hosted on G2.com.

What do you dislike?

eTurns has a lot of features. We only used a portion. The rest added burden that is in the way, but we got used to it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take the demos serious, ask the "what-if" questions. Picture your people using it and have users trial it. Like any software, you must take the time to fully understand how it will work and help. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed a tool to capture and transmit pulls form a consigned inventory. Had to be quick and EASY for our customer, eTurns is. Also need that information transmitted automatically into our P21 system as an order. Review collected by and hosted on G2.com.

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Asset Management Systems Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

What my customer likes best is that eTurns only requires one scan to order. Review collected by and hosted on G2.com.

What do you dislike?

Not much to dislike about eTurns making my customer happy. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our airline customer is constantly reordering product from us and wanted a barcode scanning solution that let them reorder parts FAST. The customer was very happy that eTurns reduced to ONE step when other systems required three scans. And eTurns only took 2 weeks to integrate to our system. Training on eTurns only took 5 minutes and it has been running flawlessly ever since. Review collected by and hosted on G2.com.

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Implementation Project Leader
Electrical/Electronic Manufacturing
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Gexpro Services, a world-class distributor, is all about service. Our business model is to provide onsite VMI to our customers. eTurns provides us visibility into our customers' inventories and automates replenishment which reduces our cost-of-sales to a minimum. Because eTurns helps us optimize our customers' inventories and deliver great service levels, our customers reap the benefits of this value-added service. We have used all 4 of their tracking technologies -- iPhone, eVMI sensors, RFID, and scanners and they've all worked well for getting us real-time inventory status and managing that inventory. Their support is definitely a strong point - the team over there is VERY responsive. Review collected by and hosted on G2.com.

What do you dislike?

Honestly, there is not a lot I can list here... other than it would be nice if they wouldn't sell eTurns to our direct competitors. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Over the past 10 years we have periodically taken a look to see if there were better remote storeroom inventory management solutions than what eTurns provides and each time we came up empty. ERP providers are too expensive and cumbersome and other inexpensive cloud software for inventory management was not as full-featured as eTurns. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With eTurns' new RFID solution, we will be able to have the customer pass their empty bins pass the RFID reader to order more material. This RFID solution provides our customers with a value-added service that automatically sends us orders for more material - it makes our customers more "sticky" to us as their distributor. Review collected by and hosted on G2.com.

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Owner
Computer Hardware
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

eTurns is a very efficient and flexible process for our customer VMI/CMI programs. The full implementation from initial item setup is great for our customers. Review collected by and hosted on G2.com.

What do you dislike?

Not too many areas that I am in 'dislike' . . The presentation of the eTurns solutions to our customers requires further and ongoing sales training which could be enhanced. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The eTurns resource is very good overall. We have found the difficulty more on our side in terms of sales features & benefits training. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Providing customers a VMI/CMI solution over a wide geographic region with a real-time solution. Once the eTurns system is implemented many headaches are removed for ourselves and customers. Review collected by and hosted on G2.com.

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AI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Anixter is a distributor of advanced cabling and we've used eTurns/3 remote stockroom inventory software for many many years to help us manage the consigned inventories at our customer accounts. eTurns provides us with a solution that allows us to invoice on consumption, replenish as necessary and use one set of books to reconcile inventory. We are excited to move to eTurns/4 which is a browser-based solution with 5x the functionality, including analytics and other features our customers have been asking for like scheduled email reports and alerts Review collected by and hosted on G2.com.

What do you dislike?

We wish they couldn't sell it to our competitors because it ends up being a good differentiator for us in sales engagements. That to go along with the support, we would like a bigger time range

Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

If the customer didn't have eTurns we could not control the consigned inventory at the customer's location. eTurns provides a very smooth way to track exactly what the customer used and needs to pay for. Without it, we would have a lot more confusion and negotiations with customers Review collected by and hosted on G2.com.

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AE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

TTI is an electronic components distributor and we've used eTurns/3 remote storeroom inventory software for several years. We use it to help us manage the consigned inventories at our customer accounts. eTurns allows us to invoice on consumption, replenish as necessary and use one set of books to reconcile inventory. Review collected by and hosted on G2.com.

What do you dislike?

While eTurns/3 offers diverse functionality it is client based software versus browser based. The new eTurns/4 platform is browser based and offers users the same diversity of scanning options as well as additional functionality. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

eTurns helps maintain control of consigned inventory. eTurns provides a very smooth way to track exactly what the customer used and needs to pay for. Without it, we would have a lot more confusion and negotiations with customers. Review collected by and hosted on G2.com.

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AW
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

its an easy way for you to have an consignment inventory area and process orders Review collected by and hosted on G2.com.

What do you dislike?

i dislike that when entering new items its not as easy as it should be. interface issues Review collected by and hosted on G2.com.

Recommendations to others considering the product:

its easy to run a consignment inventory for sure! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

i am solving inventory issues for a contractor. Review collected by and hosted on G2.com.

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