They are highly responsive, and the software itself is straightforward to use. Review collected by and hosted on G2.com.

There isn’t much that I dislike. When I was first getting to know the system, I did find it a bit challenging to figure out how to run reports and where to enter investigations. However, as I became more familiar with it, these tasks became easier. Review collected by and hosted on G2.com.

The hotline services and reporting platform are easy to engage and extremely user friendly. Implementation was quick, yet thorough. It does everything I need it to do.

Ethico is so much more than our compliance hotline servicer. They go above and beyond to support me as a compliance officer. Their knowledge hub has tons of useful information and the weekly Ethicsverse webinars are not only interesting, but helpful! Every year for Compliance Week, they always provide great ideas for me to pull off an engaging and effective educational experience for my team. My CSM Loryn is also such an amazing asset in helping me to improve my compliance program. Review collected by and hosted on G2.com.

If I found being helpful and overwhelmed with tons of good information a bad thing, then I might have a reason to complain. Review collected by and hosted on G2.com.

"Ethico provides an excellent system for reporting compliance issues, serving both our employees and customers effectively. Their team has been instrumental in managing incoming calls and complaints. Even though the call center isn't frequently used for compliance complaints, Ethico has consistently demonstrated its ability to thoroughly investigate issues and report them clearly through their portal." Review collected by and hosted on G2.com.

So far into our third year of usage I can't think of any complaints. They continue to improve their technology and keep up with the times. Review collected by and hosted on G2.com.

The ease of using Ethico for logging our HR and Compliance issues. Creating a case and updating it are simplistic in this software. I have used others that are not so user friendly!

Loryn, what can I say, she is simply amazing, responsive and always letting us know what new products are coming out as well as keepung us in the loop in updates that are going to be taking place. She is a pleasure to interact with! Thank you for all you do for u Loryn! Review collected by and hosted on G2.com.

Can't think of any! When I am using the system, I know right where to go to add the information. Review collected by and hosted on G2.com.

Ethico provides us with all of the tools that we need, especially the reports that we can generate that allows us to get a look at our quarterly calls and make assessments. Loryn has made the experience even better as she is always available and willing to help when needed. She does an excellent job of explaining everything and walking me through each aspect of Ethico as needed. The new services that were introduced are also something that I will take back to the Compliance Team. Loryn has been a delight to work with and is truly knowledgeable about the products. Review collected by and hosted on G2.com.

Right now, I believe that the services being provided are just what we need, there is nothing that I dislike. Review collected by and hosted on G2.com.

Ethico is very easy to work with. My client Success Manager, Loryn Smith has been great to work with. She has provided me with great materials and is very flexible for when I need to meet. Review collected by and hosted on G2.com.

I have found nothing with Ethico that I dislike. Review collected by and hosted on G2.com.

I have worked with several Hotline, case management, and other compliance software providers and the staff at Ethico far exceeds the other providers for customer service. From the set-up to the ongoing account support, the staff is knowledgeable, actively listens to your issues, and promptly resolves your issues. Unlike other Holtine providers, they aren't trying to upsell you on new products and provide assistance with the customer's busy schedule in mind. Jess, Marissa, Ashley, and Amrita are just a few that stand out. The co-owners are very hands-on as well. Review collected by and hosted on G2.com.

The few issues that I believe can be improved on (sequential case numbering system) have been communicated to the owners and product team. They seem intent on improving Review collected by and hosted on G2.com.

I really enjoy the ease of the MyCM and how easy it is to review cases. I also very much appreciate the customer service and the responsiveness of our representative. Our implementation went very smooth and I was also very impressed at how much we were able and allowed to customize for our hotline landing page.

I met with Loryn today and she was great to speak with and very informative of the upcoming features and product enhancements. She was also very prompt to schedule a meeting I requested and to follow-up in a timely fashion. Review collected by and hosted on G2.com.

I do not have any negative feedback. I did request an additonal training on reporting functionality so I can be ready to pull reports for our Board, but that has already been scheduled. Review collected by and hosted on G2.com.

Ethico excels at customer service and provides exceptional compliance guidance. I was impressed by their professionalism when I contacted Ethico (formerly ComplianceLine). Their commitment to helping me navigate complex compliance requirements seamlessly and with stress-free integration gave me confidence in their services.

I highly recommend Ethico for all of your compliance needs. What truly sets Ethico apart is its commitment to customer service. They have always gone above and beyond to make themselves available to answer any questions I may have had. Review collected by and hosted on G2.com.

I have had nothing but helpful experiences with their multiple number of features. Review collected by and hosted on G2.com.

MyCM is a fantastic, easy-to-use tool and the service we've received from Loryn is spectacular! Lots of solid features, open-ended, and customizable means MyCM is a valuable and valued component of our compliance program. Review collected by and hosted on G2.com.

Nothing I can think of that I dislike at this time. Review collected by and hosted on G2.com.