# SurveyMonkey vs eSurvey Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user experience, with many praising its **customizability** and the ability to create surveys without any training. Users appreciate that everything they need is available on a single platform, making it easy to gather information quickly.
- **Users say** eSurvey stands out for its **simplicity** and straightforward navigation. Reviewers highlight how easy it is to create and launch surveys without extensive training, which is particularly beneficial for those who need to get up and running quickly.
- **According to verified reviews** , SurveyMonkey's implementation process is notably efficient, with users mentioning that setting up surveys is a breeze. This ease of setup is complemented by seamless integrations with other software, enhancing overall productivity.
- **Reviewers mention** that while eSurvey offers a user-friendly survey builder, it may not provide the same depth of features as SurveyMonkey. Users appreciate the variety of question types available in eSurvey, but some feel that SurveyMonkey's advanced features, like AI-driven analysis, give it an edge.
- **Users highlight** that SurveyMonkey's support quality is commendable, with many finding it responsive and helpful. In contrast, while eSurvey's support is rated positively, some users feel that it could be more proactive in assisting with complex issues.
- **G2 reviewers note** that both platforms have their strengths in reporting and analytics, but eSurvey users particularly value its reliable data collection. However, SurveyMonkey's advanced reporting features and analytics tools are often seen as more robust, allowing for deeper insights into survey results.



| | SurveyMonkey | eSurvey | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 23,535 | 137 | 
| **Largest Market Segment** | Small-Business (36.5% of reviews) | Mid-Market (46.0% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### SurveyMonkey

Pros:
- Ease of Use (376 reviews)
- Ease of Creation (171 reviews)

Cons:
- Expensive (116 reviews)
- Limitations (91 reviews)

### eSurvey

Pros:
- Ease of Use (22 reviews)
- Simple (10 reviews)

Cons:
- Limited Data Analysis (4 reviews)
- Outdated Design (4 reviews)

---
## Ratings Comparison
| Rating | SurveyMonkey | eSurvey | 
|---|---|---|
  | **Meets Requirements** | 9.0 (20660 reviews) | 8.8 (94 reviews) | 
  | **Ease of Use** | 9.2 (20778 reviews) | 9.0 (97 reviews) | 
  | **Ease of Setup** | 9.0 (8114 reviews) | 8.8 (47 reviews) | 
  | **Ease of Admin** | 8.9 (7620 reviews) | 8.8 (19 reviews) | 
  | **Quality of Support** | 8.6 (14655 reviews) | 8.6 (93 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (6670 reviews) | 9.2 (18 reviews) | 
  | **Product Direction (% positive)** | 7.7 (20204 reviews) | 9.4 (84 reviews) | 

---
## Pricing

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

### eSurvey

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 7.9/10 | 191 |
| **eSurvey** | N/A | N/A |

#### Feedback Management

| Feature | SurveyMonkey | eSurvey | 
|---|---|---|
| **Tagging** | 7.8 (150 reviews) | Not enough data | 
| **Segmentation** | 8.1 (146 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.1 (158 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | SurveyMonkey | eSurvey | 
|---|---|---|
| **Thematic Analysis** | 8.2 (145 reviews) | Not enough data | 
| **Sentiment Analysis** | 7.9 (145 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | 7.6 (139 reviews) | Not enough data | 

#### Feedback Sources

| Feature | SurveyMonkey | eSurvey | 
|---|---|---|
| **Online Reviews** | 8.1 (147 reviews) | Not enough data | 
| **Surveys** | 9.1 (169 reviews) | Not enough data | 
| **Social Media** | 7.8 (139 reviews) | Not enough data | 
| **Customer Service Channels** | 7.7 (137 reviews) | Not enough data | 

#### Generative AI

| Feature | SurveyMonkey | eSurvey | 
|---|---|---|
| **AI Text Generation** | 7.4 (131 reviews) | Not enough data | 
| **AI Text Summarization** | 7.6 (82 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 1692 |
| **eSurvey** | 8.7/10 | 60 |

#### Survey Management

| Feature | SurveyMonkey | eSurvey | 
|---|---|---|
| **Survey Builder** | 9.0 (1498 reviews) | 8.9 (48 reviews) | 
| **Question Types** | 8.9 (1441 reviews) | 8.8 (48 reviews) | 
| **Templates** | 8.6 (1357 reviews) | 8.5 (47 reviews) | 
| **Survey Distribution** | 8.9 (1415 reviews) | 8.9 (47 reviews) | 

#### Survey Customization

| Feature | SurveyMonkey | eSurvey | 
|---|---|---|
| **Branching/Skip Logic** | 8.4 (1168 reviews) | 8.4 (40 reviews) | 
| **Branding** | 8.2 (1204 reviews) | 8.8 (40 reviews) | 
| **Multimedia Support** | 8.1 (1074 reviews) | 8.4 (39 reviews) | 
| **Multilingual Surveys** | 8.1 (905 reviews) | 8.9 (37 reviews) | 

#### Survey Insights

| Feature | SurveyMonkey | eSurvey | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (1409 reviews) | 8.9 (44 reviews) | 
| **BI Tools Integration** | 8.0 (946 reviews) | 8.5 (38 reviews) | 
| **Data Exporting** | 8.5 (1265 reviews) | 9.0 (43 reviews) | 
| **Permissions** | 8.4 (1139 reviews) | 8.8 (41 reviews) | 

#### Agentic AI - Survey

| Feature | SurveyMonkey | eSurvey | 
|---|---|---|
| **Adaptive Learning** | 7.6 (147 reviews) | 8.1 (12 reviews) | 
| **Proactive Assistance** | 7.7 (151 reviews) | 8.3 (13 reviews) | 
| **Decision Making** | 8.0 (151 reviews) | 9.3 (14 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 246 |
| **eSurvey** | N/A | N/A |

#### Customization

| Feature | SurveyMonkey | eSurvey | 
|---|---|---|
| **Custom Fields** | 8.6 (210 reviews) | Not enough data | 
| **Conditional Logic** | 8.3 (195 reviews) | Not enough data | 
| **Multi-page Forms** | 8.7 (215 reviews) | Not enough data | 
| **Design** | 8.6 (228 reviews) | Not enough data | 

#### Additional Functionality

| Feature | SurveyMonkey | eSurvey | 
|---|---|---|
| **Embedded Forms** | 8.3 (174 reviews) | Not enough data | 
| **Offline Capability** | 7.6 (152 reviews) | Not enough data | 
| **Notifications** | 8.3 (198 reviews) | Not enough data | 
| **Payments** | 7.8 (151 reviews) | Not enough data | 
| **Mobile Forms** | 8.5 (206 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to SurveyMonkey (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)



---
## Reviewer Demographics

### By Company Size

| Segment | SurveyMonkey | eSurvey | 
|---|---|---|
| **Small-Business** | 36.5% | 40.3% | 
| **Mid-Market** | 34.1% | 46.0% | 
| **Enterprise** | 29.4% | 13.7% | 

### By Industry

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.1%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

#### eSurvey

- **Information Technology and Services:** 14.0%
- **Computer Games:** 7.4%
- **Accounting:** 6.6%
- **Consumer Services:** 5.0%
- **Education Management:** 5.0%
- **Health, Wellness and Fitness:** 4.1%
- **Higher Education:** 4.1%
- **Marketing and Advertising:** 3.3%
- **Banking:** 2.5%
- **Human Resources:** 2.5%
- **Other:** 45.5%

---
## Alternatives

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5114 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (992 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (468 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (206 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)

### Alternatives to eSurvey

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5114 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (992 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3014 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (47893 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7388 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5813 reviews)
- [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) — 4.6/5 stars (5513 reviews)
- [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5419 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4038 reviews)
- [Assembly by Quantum Workplace](https://www.g2.com/products/assembly-by-quantum-workplace/reviews) — 4.8/5 stars (3904 reviews)

---
## Top Discussions

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

### eSurvey

- Title: [How often do you use the software?](https://www.g2.com/discussions/cada-cuando-utiliza-el-software) — 2 comments, 1 upvote
  > **Top comment:** "not so often"
- Title: [What is ESurvey CAD?](https://www.g2.com/discussions/what-is-esurvey-cad) — 1 comment, 1 upvote
  > **Top comment:** "“ ESurvey CAD is a comprehensive software solution for Civil Survey Engineers for creating Contours Quickly, Section Generation for Volume Calculation,..."
- Title: [How do I download ESurvey CAD?](https://www.g2.com/discussions/how-do-i-download-esurvey-cad) — 1 comment
  > **Top comment:** "my price"
- Title: [What's the best way to reach you?](https://www.g2.com/discussions/35194-what-s-the-best-way-to-reach-you) — 1 comment, 1 upvote
  > **Top comment:** "You can reach me through my e-mail"
- Title: [Can the segments in survey section be made available with more vibrant options?](https://www.g2.com/discussions/can-the-segments-in-survey-section-be-made-available-with-more-vibrant-options-c4efc68f-b8fd-4204-bc4a-ac9ff347f41d) — 1 comment, 1 upvote
  > **Top comment:** "Yes"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/surveymonkey-vs-esurvey)