Top 10 Enchant Alternatives & Competitors

Top 10 Alternatives to Enchant Recently Reviewed By G2 Community

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Freshdesk
By Freshworks
4.4/5
(3,738)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Reviewers say compared to Enchant, Freshdesk is:
Slower to reach roi
More expensive
Categories in common with Enchant:
Help Desk
Live Chat
Customer Self-Service
Shared Inbox

Front
By Front App
4.7/5
(2,460)
Product Description
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
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Reviewers say compared to Enchant, Front is:
Slower to reach roi
More expensive
Categories in common with Enchant:
Help Desk
Live Chat
Customer Self-Service
Shared Inbox

Help Scout
By Help Scout
4.4/5
(427)
Product Description
Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.
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Reviewers say compared to Enchant, Help Scout is:
Slower to reach roi
More expensive
Categories in common with Enchant:
Help Desk
Live Chat
Customer Self-Service
Shared Inbox

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Gorgias
By Gorgias
4.6/5
(558)
Product Description
Gorgias is the conversational AI platform designed for ecommerce brands, driving sales and resolving support inquiries throughout the entire customer journey. With industry-leading automation and AI capabilities, Gorgias revolutionizes how ecommerce brands interact with their customers. Providing customers with hyper-personalized assistance and instant support at the right time and on the right channel—all from one centralized platform. Founded in 2015, Gorgias started as a two-person team and has since grown to more than 450 employees across nine offices in San Francisco, New York, Charlotte, Toronto, Paris, Belgrade, Buenos Aires, Lisbon, and Sydney. As a certified B Corporation, Gorgias is a leader in sustainable and equitable workplace practices. Today, Gorgias is proud to serve more than 15,000 ecommerce brands, including Steve Madden, Glossier, BrüMate, and TUSHY.
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Reviewers say compared to Enchant, Gorgias is:
Slower to reach roi
More expensive
Categories in common with Enchant:
Help Desk
Live Chat
Customer Self-Service

HubSpot Service Hub
By HubSpot
4.4/5
(2,912)
Product Description
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
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Reviewers say compared to Enchant, HubSpot Service Hub is:
Slower to reach roi
More expensive
Categories in common with Enchant:
Help Desk
Live Chat
Customer Self-Service
Shared Inbox

Tidio
By Tidio
4.6/5
(1,904)
Product Description
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
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Reviewers say compared to Enchant, Tidio is:
Slower to reach roi
More expensive
Categories in common with Enchant:
Help Desk
Live Chat
Customer Self-Service
Shared Inbox

Missive
By Missive
4.7/5
(818)
Product Description
Missive is a team collaboration app for emails and chat, each email thread becomes a conversation and then invite colleagues, chat in this conversation and even live edit an email draft together.
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Reviewers say compared to Enchant, Missive is:
More expensive
Categories in common with Enchant:
Live Chat
Shared Inbox

Gladly
By Gladly
4.7/5
(1,112)
Product Description
Uniquely powered by Customer AI, Gladly is the only CX platform putting customers—not tickets—at the center of every conversation. Trusted by customer-centric brands like Crate & Barrel and Ulta Beauty, Gladly delivers radically efficient and personal experiences. Built for B2C leaders who refuse to compromise, Gladly ensures every conversation is uniquely tailored, emotionally intelligent, and effortlessly scalable. Our Customer AI maintains a single, continuous conversation across channels, balancing technology and human connection. Learn more at gladly.ai.
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Reviewers say compared to Enchant, Gladly is:
Slower to reach roi
More expensive
Categories in common with Enchant:
Help Desk
Live Chat
Customer Self-Service

Hiver
By Hiver
4.6/5
(1,283)
Product Description
Hiver transforms your inbox (Gmail or Outlook) into a simple, powerful collaboration and customer support tool.
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Reviewers say compared to Enchant, Hiver is:
Slower to reach roi
More expensive
Categories in common with Enchant:
Help Desk
Live Chat
Customer Self-Service
Shared Inbox