Emporix Features
Merchandising/Marketing (7)
Storefront Design Tools
Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience This feature was mentioned in 12 Emporix reviews.
Product Visualization
Ability to display and manage photos, 3D views, videos etc for each product This feature was mentioned in 13 Emporix reviews.
Recommendations / Personalization
As reported in 13 Emporix reviews. Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc
Promotions and Discounts
As reported in 14 Emporix reviews. Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.
Shopping Cart Abandonment
Based on 13 Emporix reviews. Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart.
Product Reviews
Based on 12 Emporix reviews. Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products
SEO
As reported in 12 Emporix reviews. Provides tools to drive traffic to pages via organic search
Product Catalog (4)
Content Management
Ability to add/update products, product pricing, product information and other content included on eCommerce site. 11 reviewers of Emporix have provided feedback on this feature.
Product Configuration
Ability to all users select options to configure the product or select product options. For example, color, size, etc. This feature was mentioned in 11 Emporix reviews.
Product Search and Filtering
As reported in 12 Emporix reviews. Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting
Intangible Products
Based on 11 Emporix reviews. Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc.
Order Process (8)
Checkout Process
Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. 12 reviewers of Emporix have provided feedback on this feature.
Shipping Options
Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies. 14 reviewers of Emporix have provided feedback on this feature.
Tax Display and Processing
Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. This feature was mentioned in 12 Emporix reviews.
Payment Processing
Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality. This feature was mentioned in 14 Emporix reviews.
Order Management
Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. This feature was mentioned in 13 Emporix reviews.
Returns / Refunds
Functionality to allow users to process returns/refunds either via self service or contacting customer service. This feature was mentioned in 11 Emporix reviews.
Inventory Management
Displays inventory levels of products in real time. Displays inventory by location if required. This feature was mentioned in 12 Emporix reviews.
Multi-Channel Fulfillment
Based on 12 Emporix reviews. Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up.
Multi-Channel Support (7)
Omnichannel
Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. 14 reviewers of Emporix have provided feedback on this feature.
Mobile
Features that enable customers to easily to shop for products using a mobile device. This feature was mentioned in 12 Emporix reviews.
Social Commerce
Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform. 11 reviewers of Emporix have provided feedback on this feature.
Customer Service
Based on 12 Emporix reviews. Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support.
Store Locator
Based on 12 Emporix reviews. Enable customers to locate and navigate to physical locations by zip code, city or GPS
3rd-Party Store Integration
As reported in 13 Emporix reviews. Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels
B2B
As reported in 13 Emporix reviews. Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc.
Platform (12)
APIs
Based on 13 Emporix reviews. System provides well documented API's that can be used to integrate to any 3rd Party or internal system.
Customization
Based on 14 Emporix reviews. Product provides tools to customize web store front, business process, etc. to meet unique business needs.
Integrations to Add-on Tools
Based on 12 Emporix reviews. Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software.
User Management
As reported in 14 Emporix reviews. Enables customers to update their own user information, settings and preferences.
Reporting / Analytics
Provides standard and ad-hoc reporting ability to meet business requirements 12 reviewers of Emporix have provided feedback on this feature.
Security
Based on 14 Emporix reviews. Software provides appropriate tools and certifications to protect against fraud and malicious attacks
Multi-Site Management
Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software. 13 reviewers of Emporix have provided feedback on this feature.
Admin Access Rights
As reported in 13 Emporix reviews. Provides ability to control editing rights by product category, geography etc.
Test-to-Product Migration
Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site This feature was mentioned in 11 Emporix reviews.
Internationalization
Based on 12 Emporix reviews. Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation
Cross Browser Support
Enables store or site to provide the same user experience in all browsers and browser versions. 12 reviewers of Emporix have provided feedback on this feature.
Performance and Reliability
As reported in 12 Emporix reviews. Software performs well and runs with minimal unscheduled downtime
Administration (3)
Reporting
Creating reports and presenting sales, inventory, and customer information provided by data collected by the software.
Cart Management
The ability for customers to add and remove multiple products before purchase.
Shipping Information Collection
The ability to collect shipping information in order to fascilitate order fulfillment.
Integrations (3)
Payment Gateway Integration
Integration with a payment gateway in order to fascilitate collecting payment.
E-commerce Platform Integration
Integration with e-commerce platforms in order to create a seamless shopping experience.
Email Integration
Integration with email tools in order to easily send confirmation emails and other communication pertaining to a customer's order.
Cart Management (4)
Multi Cart
Ability to create multiple shopping carts on the same platform
Products
Allows users to add and remove products and details such as price or item description
Templates
Provide online store templates that can be customized by users
Embed
Shopping cards can be easily added to any type of website
Omnichannel Features (7)
Retail Management
The ability to manage the operations of a retail storefront and integrate storefront operations with other channels.
POS Integration
The ability to integrate with a POS system in order to facilitate the integration of brick and mortar channels with other channels.
Social Media Integration
Tools to integrate social media channels with other commerce channels to create a seamless experience for customers.
Customer Service Integration
The ability to integrate customer service into all channels.
Marketing Tools
The ability to integrate marketing tools into all channels.
E-commerce Integration
Tools to combine e-commerce channels with other channels in order to create a seamless experience across channels.
ERP Integration
The ability to integrate with ERP systems in order to unite customer-facing channels with back-end channels.
Reporting (2)
Reports & Analytics
Tools to present data collected from various channels in a digestible way to help business owners make informed decisions.
Data Transfer Tools
The ability to transfer data between channels in order to streamline operations.
Headless Commerce (5)
Decoupling
Ability to disconnect the front office from the back office of an e-commerce platform This feature was mentioned in 12 Emporix reviews.
REST APIs
Provide APIs that allow for interaction with RESTful web services This feature was mentioned in 13 Emporix reviews.
Data Orchestration
Capture and manage data from multiple sources and syncronize it with the front end and back end This feature was mentioned in 10 Emporix reviews.
Customization
As reported in 11 Emporix reviews. Allows developers to customize the platform using multiple programming languages
Extensibility
As reported in 12 Emporix reviews. Include prebuilt integrations with multiple systems such as ERP and CRM
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Data management - Catalog Management (4)
Centralized Product Information
Stores product information in one centralized location and sync across all sales channels
Data Import/Export
Imports and export of product data in formats such as CSV, Excel, or XML
Product Data Enrichment
Allows adding product attributes and other multimedia such as images, videos etc
Data Mapping
Allows to map data fields between the catalog management system and other systems
Product catalogs - Catalog Management (3)
Category Management
Allows organizing products into categories and subcategories based on attributes, tags, or other criterias
Search and Navigation
Provides search capabilities to help users find products quickly
SEO Optimization
Allows optimization product pages for search engines
Integration - Catalog Management (2)
API Integration
Allows integration with other systems such as ERP, CRM, PIM, and e-commerce platforms
Third-Party Integration
Supports integration with payment gateways, shipping providers, and marketing tools
Analytics and Reporting - Catalog Management (2)
Catalog Effectiveness
Reports catalog effectiveness and collects valuable information about a catalog's performance
Customer Insights
Analyzes customer behavior and preferences based on product interactions
Agentic AI - E-Commerce Platforms (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Catalog Management (3)
Multi-step Planning
Ability to break down and plan multi-step processes
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Technology Glossary Features
View definitions of the features and discover new technology terms.
The checkout process how a customer goes through to finalize a purchase when shopping online. Learn the checkout process and best practices to follow.
Intangible products refer to company offerings that are not physical in nature. Learn more about intangible products, what falls into the category, and how to sell products that can’t be touched.



