Elastic Suite Features
Merchandising/Marketing (5)
Storefront Design Tools
Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience This feature was mentioned in 25 Elastic Suite reviews.
Product Visualization
As reported in 24 Elastic Suite reviews. Ability to display and manage photos, 3D views, videos etc for each product
Promotions and Discounts
Based on 24 Elastic Suite reviews. Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.
Shopping Cart Abandonment
As reported in 23 Elastic Suite reviews. Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart.
Product Reviews
Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products 21 reviewers of Elastic Suite have provided feedback on this feature.
Product Catalog (3)
Content Management
As reported in 24 Elastic Suite reviews. Ability to add/update products, product pricing, product information and other content included on eCommerce site.
Product Configuration
As reported in 22 Elastic Suite reviews. Ability to all users select options to configure the product or select product options. For example, color, size, etc.
Product Search and Filtering
Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting 22 reviewers of Elastic Suite have provided feedback on this feature.
Order Process (7)
Checkout Process
As reported in 22 Elastic Suite reviews. Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.
Tax Display and Processing
As reported in 20 Elastic Suite reviews. Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions.
Payment Processing
Based on 19 Elastic Suite reviews. Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality.
Order Management
Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. 23 reviewers of Elastic Suite have provided feedback on this feature.
Returns / Refunds
Functionality to allow users to process returns/refunds either via self service or contacting customer service. This feature was mentioned in 17 Elastic Suite reviews.
Inventory Management
Displays inventory levels of products in real time. Displays inventory by location if required. 20 reviewers of Elastic Suite have provided feedback on this feature.
Multi-Channel Fulfillment
Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. This feature was mentioned in 19 Elastic Suite reviews.
Multi-Channel Support (5)
Mobile
As reported in 20 Elastic Suite reviews. Features that enable customers to easily to shop for products using a mobile device.
Social Commerce
Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform. 16 reviewers of Elastic Suite have provided feedback on this feature.
Customer Service
Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. This feature was mentioned in 19 Elastic Suite reviews.
Store Locator
Enable customers to locate and navigate to physical locations by zip code, city or GPS This feature was mentioned in 15 Elastic Suite reviews.
B2B
Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. 21 reviewers of Elastic Suite have provided feedback on this feature.
Platform (11)
APIs
As reported in 17 Elastic Suite reviews. System provides well documented API's that can be used to integrate to any 3rd Party or internal system.
Customization
As reported in 19 Elastic Suite reviews. Product provides tools to customize web store front, business process, etc. to meet unique business needs.
Integrations to Add-on Tools
Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. 16 reviewers of Elastic Suite have provided feedback on this feature.
User Management
Enables customers to update their own user information, settings and preferences. This feature was mentioned in 19 Elastic Suite reviews.
Reporting / Analytics
As reported in 19 Elastic Suite reviews. Provides standard and ad-hoc reporting ability to meet business requirements
Security
Software provides appropriate tools and certifications to protect against fraud and malicious attacks 16 reviewers of Elastic Suite have provided feedback on this feature.
Admin Access Rights
As reported in 18 Elastic Suite reviews. Provides ability to control editing rights by product category, geography etc.
Test-to-Product Migration
Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site This feature was mentioned in 18 Elastic Suite reviews.
Internationalization
Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation 17 reviewers of Elastic Suite have provided feedback on this feature.
Cross Browser Support
Enables store or site to provide the same user experience in all browsers and browser versions. 16 reviewers of Elastic Suite have provided feedback on this feature.
Performance and Reliability
Software performs well and runs with minimal unscheduled downtime This feature was mentioned in 17 Elastic Suite reviews.
Analytics (2)
Reports & Analytics
The ability to analyze and visually represent relevant data collected from an e-commerce store and e-merchandising tool. 16 reviewers of Elastic Suite have provided feedback on this feature.
Customer Data
As reported in 16 Elastic Suite reviews. Data collected from customers that can be used to better refine merchandising efforts to entice similar customers.
Merchandising (4)
Product Search
A search function to help customers easily find products in an online store. 16 reviewers of Elastic Suite have provided feedback on this feature.
Product Display
Tools to optimize how product images are represented on the site. 17 reviewers of Elastic Suite have provided feedback on this feature.
Media File Storage
Tools to store and organize product images, videos, and 3D renderings. This feature was mentioned in 16 Elastic Suite reviews.
Web Content Management
As reported in 15 Elastic Suite reviews. Tools to optimize and organize product descriptions and other content published to an online store.
Administration (2)
Integrations
Based on 15 Elastic Suite reviews. The ability to integrate with a variety of e-commerce software in order to share data and functionality.
Dashboard
A means to display relevant reports and other data in one, easily accessible place. 16 reviewers of Elastic Suite have provided feedback on this feature.
Headless Commerce (3)
REST APIs
Provide APIs that allow for interaction with RESTful web services This feature was mentioned in 13 Elastic Suite reviews.
Data Orchestration
Capture and manage data from multiple sources and syncronize it with the front end and back end This feature was mentioned in 14 Elastic Suite reviews.
Extensibility
As reported in 14 Elastic Suite reviews. Include prebuilt integrations with multiple systems such as ERP and CRM
Agentic AI - E-Commerce Platforms (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 13 Elastic Suite reviews.
Cross-system Integration
Works across multiple software systems or databases 14 reviewers of Elastic Suite have provided feedback on this feature.
Natural Language Interaction
As reported in 13 Elastic Suite reviews. Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting 12 reviewers of Elastic Suite have provided feedback on this feature.
Decision Making
Makes informed choices based on available data and objectives 13 reviewers of Elastic Suite have provided feedback on this feature.
Technology Glossary Features
View definitions of the features and discover new technology terms.
Intangible products refer to company offerings that are not physical in nature. Learn more about intangible products, what falls into the category, and how to sell products that can’t be touched.
The checkout process how a customer goes through to finalize a purchase when shopping online. Learn the checkout process and best practices to follow.

