Elastic Suite Features
Merchandising/Marketing (5)
Storefront Design Tools
Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience This feature was mentioned in 25 Elastic Suite reviews.
Product Visualization
Ability to display and manage photos, 3D views, videos etc for each product 24 reviewers of Elastic Suite have provided feedback on this feature.
Promotions and Discounts
As reported in 24 Elastic Suite reviews. Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.
Shopping Cart Abandonment
Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart. This feature was mentioned in 23 Elastic Suite reviews.
Product Reviews
Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products 21 reviewers of Elastic Suite have provided feedback on this feature.
Product Catalog (3)
Content Management
Based on 24 Elastic Suite reviews. Ability to add/update products, product pricing, product information and other content included on eCommerce site.
Product Configuration
As reported in 22 Elastic Suite reviews. Ability to all users select options to configure the product or select product options. For example, color, size, etc.
Product Search and Filtering
Based on 22 Elastic Suite reviews. Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting
Order Process (7)
Checkout Process
Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. This feature was mentioned in 22 Elastic Suite reviews.
Tax Display and Processing
Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. This feature was mentioned in 20 Elastic Suite reviews.
Payment Processing
Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality. 19 reviewers of Elastic Suite have provided feedback on this feature.
Order Management
Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. This feature was mentioned in 23 Elastic Suite reviews.
Returns / Refunds
Functionality to allow users to process returns/refunds either via self service or contacting customer service. This feature was mentioned in 17 Elastic Suite reviews.
Inventory Management
As reported in 20 Elastic Suite reviews. Displays inventory levels of products in real time. Displays inventory by location if required.
Multi-Channel Fulfillment
As reported in 19 Elastic Suite reviews. Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up.
Multi-Channel Support (5)
Mobile
Based on 20 Elastic Suite reviews. Features that enable customers to easily to shop for products using a mobile device.
Social Commerce
Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform. This feature was mentioned in 16 Elastic Suite reviews.
Customer Service
Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. This feature was mentioned in 19 Elastic Suite reviews.
Store Locator
Enable customers to locate and navigate to physical locations by zip code, city or GPS This feature was mentioned in 15 Elastic Suite reviews.
B2B
Based on 21 Elastic Suite reviews. Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc.
Platform (11)
APIs
Based on 17 Elastic Suite reviews. System provides well documented API's that can be used to integrate to any 3rd Party or internal system.
Customization
Product provides tools to customize web store front, business process, etc. to meet unique business needs. 19 reviewers of Elastic Suite have provided feedback on this feature.
Integrations to Add-on Tools
Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. This feature was mentioned in 16 Elastic Suite reviews.
User Management
Enables customers to update their own user information, settings and preferences. 19 reviewers of Elastic Suite have provided feedback on this feature.
Reporting / Analytics
Provides standard and ad-hoc reporting ability to meet business requirements This feature was mentioned in 19 Elastic Suite reviews.
Security
As reported in 16 Elastic Suite reviews. Software provides appropriate tools and certifications to protect against fraud and malicious attacks
Admin Access Rights
As reported in 18 Elastic Suite reviews. Provides ability to control editing rights by product category, geography etc.
Test-to-Product Migration
Based on 18 Elastic Suite reviews. Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site
Internationalization
As reported in 17 Elastic Suite reviews. Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation
Cross Browser Support
As reported in 16 Elastic Suite reviews. Enables store or site to provide the same user experience in all browsers and browser versions.
Performance and Reliability
Based on 17 Elastic Suite reviews. Software performs well and runs with minimal unscheduled downtime
Analytics (2)
Reports & Analytics
The ability to analyze and visually represent relevant data collected from an e-commerce store and e-merchandising tool. 16 reviewers of Elastic Suite have provided feedback on this feature.
Customer Data
Data collected from customers that can be used to better refine merchandising efforts to entice similar customers. 16 reviewers of Elastic Suite have provided feedback on this feature.
Merchandising (4)
Product Search
As reported in 16 Elastic Suite reviews. A search function to help customers easily find products in an online store.
Product Display
Tools to optimize how product images are represented on the site. This feature was mentioned in 17 Elastic Suite reviews.
Media File Storage
As reported in 16 Elastic Suite reviews. Tools to store and organize product images, videos, and 3D renderings.
Web Content Management
As reported in 15 Elastic Suite reviews. Tools to optimize and organize product descriptions and other content published to an online store.
Administration (2)
Integrations
The ability to integrate with a variety of e-commerce software in order to share data and functionality. This feature was mentioned in 15 Elastic Suite reviews.
Dashboard
A means to display relevant reports and other data in one, easily accessible place. This feature was mentioned in 16 Elastic Suite reviews.
Headless Commerce (3)
REST APIs
Provide APIs that allow for interaction with RESTful web services This feature was mentioned in 13 Elastic Suite reviews.
Data Orchestration
As reported in 14 Elastic Suite reviews. Capture and manage data from multiple sources and syncronize it with the front end and back end
Extensibility
Include prebuilt integrations with multiple systems such as ERP and CRM This feature was mentioned in 14 Elastic Suite reviews.
Agentic AI - E-Commerce Platforms (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 13 reviewers of Elastic Suite have provided feedback on this feature.
Cross-system Integration
As reported in 14 Elastic Suite reviews. Works across multiple software systems or databases
Natural Language Interaction
As reported in 13 Elastic Suite reviews. Engages in human-like conversation for task delegation
Proactive Assistance
As reported in 12 Elastic Suite reviews. Anticipates needs and offers suggestions without prompting
Decision Making
As reported in 13 Elastic Suite reviews. Makes informed choices based on available data and objectives
Technology Glossary Features
View definitions of the features and discover new technology terms.
The checkout process how a customer goes through to finalize a purchase when shopping online. Learn the checkout process and best practices to follow.
Intangible products refer to company offerings that are not physical in nature. Learn more about intangible products, what falls into the category, and how to sell products that can’t be touched.

