Elastic Suite Features
Merchandising/Marketing (5)
Storefront Design Tools
As reported in 23 Elastic Suite reviews. Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience
Product Visualization
As reported in 23 Elastic Suite reviews. Ability to display and manage photos, 3D views, videos etc for each product
Promotions and Discounts
Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes. This feature was mentioned in 23 Elastic Suite reviews.
Shopping Cart Abandonment
Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart. This feature was mentioned in 22 Elastic Suite reviews.
Product Reviews
Based on 21 Elastic Suite reviews. Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products
Product Catalog (3)
Content Management
Ability to add/update products, product pricing, product information and other content included on eCommerce site. 23 reviewers of Elastic Suite have provided feedback on this feature.
Product Configuration
As reported in 22 Elastic Suite reviews. Ability to all users select options to configure the product or select product options. For example, color, size, etc.
Product Search and Filtering
Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting 22 reviewers of Elastic Suite have provided feedback on this feature.
Order Process (7)
Checkout Process
Based on 21 Elastic Suite reviews. Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.
Tax Display and Processing
Based on 20 Elastic Suite reviews. Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions.
Payment Processing
Based on 19 Elastic Suite reviews. Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality.
Order Management
Based on 22 Elastic Suite reviews. Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time.
Returns / Refunds
Functionality to allow users to process returns/refunds either via self service or contacting customer service. This feature was mentioned in 17 Elastic Suite reviews.
Inventory Management
Based on 20 Elastic Suite reviews. Displays inventory levels of products in real time. Displays inventory by location if required.
Multi-Channel Fulfillment
Based on 19 Elastic Suite reviews. Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up.
Multi-Channel Support (5)
Mobile
As reported in 20 Elastic Suite reviews. Features that enable customers to easily to shop for products using a mobile device.
Social Commerce
As reported in 16 Elastic Suite reviews. Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform.
Customer Service
Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. 18 reviewers of Elastic Suite have provided feedback on this feature.
Store Locator
Based on 15 Elastic Suite reviews. Enable customers to locate and navigate to physical locations by zip code, city or GPS
B2B
Based on 21 Elastic Suite reviews. Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc.
Platform (11)
APIs
System provides well documented API's that can be used to integrate to any 3rd Party or internal system. This feature was mentioned in 17 Elastic Suite reviews.
Customization
Product provides tools to customize web store front, business process, etc. to meet unique business needs. This feature was mentioned in 19 Elastic Suite reviews.
Integrations to Add-on Tools
Based on 16 Elastic Suite reviews. Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software.
User Management
Enables customers to update their own user information, settings and preferences. 19 reviewers of Elastic Suite have provided feedback on this feature.
Reporting / Analytics
Based on 19 Elastic Suite reviews. Provides standard and ad-hoc reporting ability to meet business requirements
Security
Software provides appropriate tools and certifications to protect against fraud and malicious attacks 16 reviewers of Elastic Suite have provided feedback on this feature.
Admin Access Rights
Based on 18 Elastic Suite reviews. Provides ability to control editing rights by product category, geography etc.
Test-to-Product Migration
Based on 18 Elastic Suite reviews. Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site
Internationalization
Based on 17 Elastic Suite reviews. Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation
Cross Browser Support
Based on 16 Elastic Suite reviews. Enables store or site to provide the same user experience in all browsers and browser versions.
Performance and Reliability
Based on 17 Elastic Suite reviews. Software performs well and runs with minimal unscheduled downtime
Analytics (2)
Reports & Analytics
Based on 16 Elastic Suite reviews. The ability to analyze and visually represent relevant data collected from an e-commerce store and e-merchandising tool.
Customer Data
As reported in 16 Elastic Suite reviews. Data collected from customers that can be used to better refine merchandising efforts to entice similar customers.
Merchandising (4)
Product Search
A search function to help customers easily find products in an online store. 16 reviewers of Elastic Suite have provided feedback on this feature.
Product Display
Tools to optimize how product images are represented on the site. 17 reviewers of Elastic Suite have provided feedback on this feature.
Media File Storage
As reported in 16 Elastic Suite reviews. Tools to store and organize product images, videos, and 3D renderings.
Web Content Management
Tools to optimize and organize product descriptions and other content published to an online store. This feature was mentioned in 15 Elastic Suite reviews.
Administration (2)
Integrations
The ability to integrate with a variety of e-commerce software in order to share data and functionality. This feature was mentioned in 15 Elastic Suite reviews.
Dashboard
A means to display relevant reports and other data in one, easily accessible place. 16 reviewers of Elastic Suite have provided feedback on this feature.
Headless Commerce (3)
REST APIs
As reported in 13 Elastic Suite reviews. Provide APIs that allow for interaction with RESTful web services
Data Orchestration
Based on 14 Elastic Suite reviews. Capture and manage data from multiple sources and syncronize it with the front end and back end
Extensibility
Include prebuilt integrations with multiple systems such as ERP and CRM 14 reviewers of Elastic Suite have provided feedback on this feature.
Agentic AI - E-Commerce Platforms (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 13 reviewers of Elastic Suite have provided feedback on this feature.
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 14 Elastic Suite reviews.
Natural Language Interaction
As reported in 13 Elastic Suite reviews. Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting This feature was mentioned in 12 Elastic Suite reviews.
Decision Making
Makes informed choices based on available data and objectives 13 reviewers of Elastic Suite have provided feedback on this feature.

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