Dixa Pricing

NamePriceFeatures
Professional$99Per agent/month billed annually
Ideal for small and medium-sized teams looking for powerful, scaleable customer service and engagement.
  • Email, Chat, Voice, Facebook Messenger, WhatsApp & SMS
  • Customer & Agent Ratings / Feedback
  • Smart and Actionable Flows for All Channels
  • Self-Service for Your Customers
  • AI-Based Customer Sentiment
Premium$139Per agent/month billed annually
Support your business as it grows with intelligent and proactive customer engagement.
  • All The Professional Plan Features
  • Knowledge Base for Your Agents
  • Proactive Outreach
  • Conversational Assistant
  • Contextual Routing
Platinum$179Per agent/month billed annually
Best option for scaling your customer engagement. Automation, enterprise-level SLA and compliance.
  • All The Premium Plan Features
  • Advanced Self-Service
  • Advanced Knowledge Base
  • Contextual Automation
  • Roles & Permissions
Download complete pricing list

Dixa pricing & plans

Pricing information for Dixa is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Dixa must be conducted with the seller.

*Minutes sold separately.

Pricing information was last updated on January 08, 2020

Dixa Pricing-Related Review

Chief Business Development Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Easy integration, User Friendly interface, Helpful Alalytical tools, Ability to request a feature that is not presented right now. Review collected by and hosted on G2.com.

What do you dislike?

Everything seems well for me. Even if we are facing an issue, it doesn't have a big impact on our business, because the resolution time is very fast. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The price is really matters, and with Dixa you will definitely not be overpaying. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This solution works brilliantly well for solving a customer service issues. With Dixa we have an omnichannel approach to our potential customers and giving them an opportunity to contact us in the most convenient way whatever it is a phone, email, chat or a contact form. With a Search function you can easily find all the interactions with the client via all of these channels, which is absolutely amazing. Email templates also solves the problem when you have a very tough day and pool of clients, and need to provide them with an immediate response. Another nice thing is that we can set up a flow for our inbound calls: 1) we can set our opening hours and an appropriate actions like automatic Voice Mail for out of business, 2) when we are online, there is an option to set a buttons for contacting a different departments. Review collected by and hosted on G2.com.

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