Top 10 Alternatives to Device42, A Freshworks Company Recently Reviewed By G2 Community
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SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.
IT Glue™ is an IT documentation platform packed with features designed to help you maximize the efficiency, transparency and consistency of your team.
ServiceNow IT Asset Management (ITAM) is a comprehensive solution designed to manage the entire lifecycle of an organization's IT assets, including hardware, software, and cloud resources. By centralizing asset data and automating workflows, ITAM enhances visibility, ensures compliance, and optimizes costs, enabling organizations to effectively track, manage, and utilize their IT investments. Key Features and Functionality: - Hardware Asset Management (HAM): Oversees the complete lifecycle of physical assets, from procurement to disposal, ensuring accurate tracking and maintenance scheduling. - Software Asset Management (SAM): Manages software licenses to ensure compliance with vendor agreements, optimizes software usage, and monitors renewals and maintenance updates. - Cloud Cost Management: Provides insights into cloud resource usage and costs, enabling organizations to allocate resources efficiently and avoid overspending. - Integration with IT Service Management (ITSM): Seamlessly connects with ITSM processes like incident, change, and problem management, facilitating efficient service delivery and decision-making. - Automated Workflows: Automates routine asset management tasks, such as provisioning, updates, and decommissioning, reducing manual errors and improving operational efficiency. Primary Value and Solutions Provided: ServiceNow ITAM delivers significant value by offering a unified platform that automates the end-to-end lifecycle of IT assets. This automation leads to optimized costs, reduced risks, and enhanced compliance. Organizations benefit from improved asset visibility, enabling proactive planning and decision-making. By integrating ITAM with other ITSM processes, businesses can streamline operations, reduce downtime, and ensure that IT assets are aligned with organizational goals, ultimately driving efficiency and innovation.
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.