Deputy Reviews & Product Details

Deputy is the leading workforce management software and unified end-to-end people platform for shift-based work.Trusted by over 390,000 workplaces globally, Deputy simplifies the entire employee lifecycle by combining HR, advanced scheduling, time tracking, and compliance tools into a single seamless software. Move beyond employee scheduling with a platform that provides a centralised source of visibility for navigating complex labor laws, streamlining team communication, and controlling costs in real-time. Whether you need to simplify recruitment and onboarding with Deputy HR, capture accurate timesheets with GPS verification, or bridge the gap to pay with 300+ payroll integrations, Deputy empowers you to manage your entire workforce infrastructure from anywhere.

Seller

Deputy

Discussions

Deputy Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Used by ModSquad and 2 others

Beta

Pricing

Pricing provided by Deputy.

Pro

$9.00

per_user Per Month

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Deputy Integrations

(48)

Verified by Deputy

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Deputy Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Deputy, and what problem is it built to solve?

Deputy is a people platform designed for the complexities of hourly work. It brings employee scheduling, time and attendance tracking, compliance management, and payroll preparation together in one solution.

What languages does Deputy support?

Deputy supports 8 languages: Chinese (Simplified), English, French, German, Italian, and others.

What company sizes and industries is Deputy the best fit for?

Positive reviewer profiles span small, mid-market, and enterprise organizations, with especially visible representation in hospitality, retail, healthcare, food and beverage, and education.

Company size — Small business: Teams of 50 or fewer employees.
Company size — Mid-market: Organizations with 51–1,000 employees.
Company size — Enterprise: Organizations with more than 1,000 employees.
Industry — Hospitality: Hotels, venues, and other hospitality operations.
Industry — Retail: Retail teams managing changing shifts and coverage.
Industry — Healthcare: Healthcare providers and medical practices.
Industry — Food and beverage: Food service and beverage businesses.
Industry — Education: Education organizations managing staff schedules.

How long does it take to implement Deputy across a team?

Deputy can be up and running quickly for some teams, while more involved rollouts take longer. Reported go-live times most often fall within a month, with some teams going live in under a day and others taking several months.

Time to go live	Relative frequency
Under 1 month	Most common
Under 1 day	Also common
1–3 months	Less common
3–6 months	Occasional

What customer support options does Deputy provide, and how do users find the overall support experience?

Deputy offers support by phone, email/help desk, and chat, alongside FAQs and knowledge-base resources. The experience is often described as helpful and responsive, including during onboarding and issue resolution, though getting help from a person can be frustrating in some situations.

What is the experience like for teams switching to Deputy from another tool?

Switching to Deputy has helped teams move scheduling and timekeeping out of spreadsheets or older workforce systems and into a more accessible workflow. Teams coming from tools such as Homebase, ADP, Dayforce, Gusto, or other scheduling and HR systems describe the appeal as easier roster management, fewer steps, improved usability, and better alignment with their payroll or HR processes; the transition can still take adjustment for staff and managers.

What features or capabilities could make Deputy even more useful?

Deputy could be more useful with greater flexibility in scheduling and roster views, especially for handling bulk changes, complex shift patterns, and multi-location planning.

Make schedule creation and changes more flexible, including copying selected parts of templates and applying bulk edits.
Make leave and availability easier to manage, with clearer balances and smoother handling of partial-day or overlapping requests.
Streamline timesheet entry, corrections, and approvals so managers can review and update hours with fewer steps.
Improve mobile consistency and reliability so more tasks can be completed smoothly in the app.
Give teams finer control over notification timing, types, and locations.

How useful do Deputy users find its AI features in everyday use?

Deputy’s AI is most useful as a starting point for roster work, but users still need to check and refine its results.

Roster creation: Users apply AI to draft schedules and assign shifts, which can reduce manual setup when the result is close to their needs.
Roster changes and assistance: Users turn to the assistant for bulk edits, questions, and help finding features.

Usefulness varies: users appreciate the time saved when AI provides a workable draft or handles a quick change, but its scheduling can miss availability, distribute shifts unevenly, or require substantial corrections. Some users also find the AI prompts intrusive or do not see enough benefit in the feature.

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Andrea T.

Account manager of consumer package goods

Small-Business (50 or fewer emp.)

10/26/2026

"Easy Scheduling and Messaging, but Timesheet Approvals Need Work"

0.5/5

What do you like best about Deputy?

I like that Deputy is automatic and that I can use it on the app or desktop. I can access my schedules through the app, and it lets me know who worked when, at which location, and the budgets for scheduling. I also like the messaging system. I can message someone on their scheduled day, and I know they’ll see it when they clock in, instead of wondering whether they read an email. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I find the timesheets and how they’re approved could be better. Review collected by and hosted on G2.com.

Karen Z.

Practice Manager

Small-Business (50 or fewer emp.)

10/27/2026

"Easy Roster Adjustments for Constant Schedule Changes"

4.5/5

What do you like best about Deputy?

I like being able to adjust our rosters constantly, because my workplace has lots of changes to rostering, and Deputy is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

With the new enhancement, I used to be able to select an employee on a roster schedule and it would highlight all the shifts that person was on, which made it easy to review. Now I’m not able to see this anymore. Review collected by and hosted on G2.com.

SAYED ABU S.

Customer Service Representative

Small-Business (50 or fewer emp.)

11/2/2026

"Easy-to-Use Shift Tracking, with Room to Improve Availability and AI"

5/5

What do you like best about Deputy?

I find Deputy easy to learn, with everything in front of me. I value the View Team button, seeing how much time I have left on break, and checking availability because those are most relevant to my work. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I wish I could make a bulk selection for availability, and I want the AI to be competent enough that typing what I want is enough, even when applying for leave. Review collected by and hosted on G2.com.

Joanne S.

Service Coordinator

Small-Business (50 or fewer emp.)

11/3/2026

"Easy Rostering, but Payroll Feels Clunky and Needs Better Integrations"

3.5/5

What do you like best about Deputy?

The rostering is easy to use. I only had to watch 2 videos. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

There’s just so many more functions it could have. The payroll side is a bit clunky. It needs to come in line to join with programs such as Employment Hero. Review collected by and hosted on G2.com.

Sushi U.

Director/Manager

Small-Business (50 or fewer emp.)

10/24/2026

"Everything You Need in One Place"

5/5

What do you like best about Deputy?

That you can do everything in one place! Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I have an administrator allocated that I want to change and I can't. I want to reallocate the admin rights to myself as the company director and it's very very difficult to get help from an actual person. Frustrating. Review collected by and hosted on G2.com.

Lisa C.

Mid-Market (51-1000 emp.)

10/28/2026

"Fast Rostering and Timesheets, but Leave Needs a Better Schedule View"

4/5

What do you like best about Deputy?

I can build a roster quickly and replace staff using Deputy's features. Timesheets are much faster now, which saves time and money. I enjoy the auto-populated regular shifts feature most. Setup was easy. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I’d like leave to be built into each person’s fortnightly schedule instead of grouped together at the top of the day. The leave request and approval forms are fine, but it’s not as easy to see leave within each person’s schedule. It was also a bit of an adjustment for staff to use a new technology. Review collected by and hosted on G2.com.

Verified User

Small-Business (50 or fewer emp.)

10/27/2026

"Efficient Team Rostering, but the Scheduling UI Needs Polish"

3.5/5

What do you like best about Deputy?

I use Deputy to roster my whole team efficiently and clearly see overlaps and leave requests, which I can approve easily. I like being able to sign in and out and see when my team clocks in. The scheduling feature shows everyone’s availability and stops me from selecting someone who’s unavailable, so I don’t have to go back and revise the roster. Setup was good; everything was fine. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I find the scheduling interface a bit buggy, especially when selecting times. It can jump up and down, and some menus are difficult to click through or close unexpectedly. I’d like it to be more stable and easier to use. Review collected by and hosted on G2.com.

charlotte l.

Chef manager

Enterprise (> 1000 emp.)

10/27/2026

"So easy to use - beginner friendly"

5/5

What do you like best about Deputy?

Easiest of use, can copy paste, slide from one day to another. Have a base roster Review collected by and hosted on G2.com.

What do you dislike about Deputy?

On how 2 minutes impact my whole approving time Review collected by and hosted on G2.com.

Ken B.

Home Assistant Manager

Mid-Market (51-1000 emp.)

10/26/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Clean, Organized, and a Game-Changer for Scheduling"

5/5

What do you like best about Deputy?

I really like how clean and organized the APP is, and how simple it is for my team to use. It’s been a game changer for scheduling compared to the last software we used. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Deputy is very simple to use. I have yet to find any downsides to deputy. Review collected by and hosted on G2.com.

Adam P.

Mid-Market (51-1000 emp.)

10/27/2026

"Easy-to-Use Rostering, but Break Scheduling Needs Improvement"

4/5

What do you like best about Deputy?

I use Deputy for rostering, and it provides insight into the staffing levels we have on shift. I find it user friendly and simple, with a nice format and layout. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I could use additional fields in Deputy for creating breaks for the team. I have to use a second document to provide the team with meal breaks and assigned breaks, so having that in Deputy would make it a little easier to keep everything in one place. Review collected by and hosted on G2.com.