--- title: Deputy Reviews meta_title: 'Deputy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 953 reviews by the users' company size, role or industry to find out how Deputy works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 953 scale: '5' date_modified: '2026-11-09' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Deputy Reviews & Product Details

Pricing

Pricing provided by Deputy.

Pro

$9.00
per_user Per Month

Deputy Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Deputy, and what problem is it built to solve?

Deputy is a people platform designed for the complexities of hourly work. It brings employee scheduling, time and attendance tracking, compliance management, and payroll preparation together in one solution.

What languages does Deputy support?

Deputy supports 8 languages: Chinese (Simplified), English, French, German, Italian, and others.

What company sizes and industries is Deputy the best fit for?

Positive reviewer profiles span small, mid-market, and enterprise organizations, with especially visible representation in hospitality, retail, healthcare, food and beverage, and education.
  • Company size — Small business: Teams of 50 or fewer employees.
  • Company size — Mid-market: Organizations with 51–1,000 employees.
  • Company size — Enterprise: Organizations with more than 1,000 employees.
  • Industry — Hospitality: Hotels, venues, and other hospitality operations.
  • Industry — Retail: Retail teams managing changing shifts and coverage.
  • Industry — Healthcare: Healthcare providers and medical practices.
  • Industry — Food and beverage: Food service and beverage businesses.
  • Industry — Education: Education organizations managing staff schedules.

How long does it take to implement Deputy across a team?

Deputy can be up and running quickly for some teams, while more involved rollouts take longer. Reported go-live times most often fall within a month, with some teams going live in under a day and others taking several months.
Time to go live Relative frequency
Under 1 month Most common
Under 1 day Also common
1–3 months Less common
3–6 months Occasional

What customer support options does Deputy provide, and how do users find the overall support experience?

Deputy offers support by phone, email/help desk, and chat, alongside FAQs and knowledge-base resources. The experience is often described as helpful and responsive, including during onboarding and issue resolution, though getting help from a person can be frustrating in some situations.

What is the experience like for teams switching to Deputy from another tool?

Switching to Deputy has helped teams move scheduling and timekeeping out of spreadsheets or older workforce systems and into a more accessible workflow. Teams coming from tools such as Homebase, ADP, Dayforce, Gusto, or other scheduling and HR systems describe the appeal as easier roster management, fewer steps, improved usability, and better alignment with their payroll or HR processes; the transition can still take adjustment for staff and managers.

What features or capabilities could make Deputy even more useful?

Deputy could be more useful with greater flexibility in scheduling and roster views, especially for handling bulk changes, complex shift patterns, and multi-location planning.
  • Make schedule creation and changes more flexible, including copying selected parts of templates and applying bulk edits.
  • Make leave and availability easier to manage, with clearer balances and smoother handling of partial-day or overlapping requests.
  • Streamline timesheet entry, corrections, and approvals so managers can review and update hours with fewer steps.
  • Improve mobile consistency and reliability so more tasks can be completed smoothly in the app.
  • Give teams finer control over notification timing, types, and locations.

How useful do Deputy users find its AI features in everyday use?

Deputy’s AI is most useful as a starting point for roster work, but users still need to check and refine its results.
  • Roster creation: Users apply AI to draft schedules and assign shifts, which can reduce manual setup when the result is close to their needs.
  • Roster changes and assistance: Users turn to the assistant for bulk edits, questions, and help finding features.
Usefulness varies: users appreciate the time saved when AI provides a workable draft or handles a quick change, but its scheduling can miss availability, distribute shifts unevenly, or require substantial corrections. Some users also find the AI prompts intrusive or do not see enough benefit in the feature.

Deputy Reviews (953)

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Reviews

Deputy Reviews (953)

View 2 Video Reviews
4.5
953 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Intuitive Attendance Tracking with Room to Streamline Approvals"
3.5/5
What do you like best about Deputy?

I like how versatile Deputy is, with options to integrate it and limit where people can log in. I can process my team’s payroll information even while I’m on vacation. It’s intuitive and easy to use, and I don’t have to train someone to use it. I also value the attendance image and face capture, which helps me check that logins and logouts are correct and belong to the actual user. I like being able to restrict logins to certain locations or devices, and to use announcements to share messages with the company. Deputy has also helped us track attendance for payroll. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I’d like attendance approvals to be more automatic. When Deputy captures only five hours of an eight-hour shift, it could suggest the missing hours and let me select the leave type, which would reduce the time and effort managers spend approving attendance. We also have limited integrations in our organization, and I think we could do better at tracking how much leave each person has used and accumulated by leave type. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Streamlined Staff Management, but Button Bugs Complicate Timekeeping"
4.5/5
What do you like best about Deputy?

I like that I can find replacements for shifts, roster in advance, and compare the day’s sales with labor costs using the forecasting data. I can see leave and availability in one app, approve timesheets easily, and keep all the HR information in one place. It saves time, makes things clear, and gives me a paper trail for staff communications, so I can look things up without any gray area. It’s useful for me as a manager, and the initial setup was really easy. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Deputy can be a little buggy and behave strangely for different users. Sometimes the buttons could be in better places. People can accidentally start their break when they double-press the start shift button, and if we don’t catch it straight away, they may end their break instead of their shift. Then we have to communicate with the employee and fix the timesheet manually, which defeats the purpose of having it. They’re little things, nothing major, but a few details could use a bit more thought. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effortless Scheduling That Cuts Time in Half"
4.5/5
What do you like best about Deputy?

I use Deputy to make the schedule, and being able to copy and paste dates and times has cut my scheduling time in half. I cannot overstate how convenient that is compared to what I had to do before. Deputy is a lot easier and more concise than Replicon. It took a little getting used to, but after doing it two or three times, setting it up was real simple, and I didn’t really have any problems. I also appreciate the thought and insight behind AI scheduling, even though I don’t actively use it because I end up having to make edits anyway. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I don’t actively use AI scheduling because I end up having to go back and make edits anyway. The details of who does what and who I need where don’t really transfer to AI. Deputy also took a little getting used to at first, but after the first few times it was real simple. Review collected by and hosted on G2.com.

Verified User in Recreational Facilities and Services
AR
Verified User in Recreational Facilities and Services
Small-Business (50 or fewer emp.)
"Intuitive, Flexible Scheduling That Fits Our Small Business"
4.5/5
What do you like best about Deputy?

The user interface is intuitive and flexible, and it can be adapted to fit our exact business needs. The schedule layout, employee pay, and pay rate information are all customizable. Overall, it works really well for our small business and covers our basic scheduling and payroll needs. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Some add-ons require an upcharge, such as the payroll feature. That said, we can still pull timecards and reporting information and then process payroll in the format we need. Review collected by and hosted on G2.com.

RB
Ruby B.
Dental Assistant
Small-Business (50 or fewer emp.)
"Easy Weekly View and Drag-and-Drop Shift Scheduling"
4.5/5
What do you like best about Deputy?

I like how I can see the whole week and drag people to put them on shift Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I don't like how now it does not highlight the shifts of that person for the whole week when you press on their name. I really liked that part as it made it easy to see where someone was rostered. Review collected by and hosted on G2.com.

Drake A.
DA
Drake A.
Mid-Market (51-1000 emp.)
"Easy Mobile Scheduling, with Room to Improve Timesheet Approvals"
5/5
What do you like best about Deputy?

I use Deputy for work as an assistant manager. It’s super easy to use, and I can change things on my phone so I don’t have to use a computer all the time. When someone can’t come in, I can easily check who’s available. It’s easy to look at my timesheet and approve time off. I like the entire app because it’s simple to use, and the initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I’d find it helpful to approve timesheets by employee name instead of day by day. I only approve part of my store, so seeing the names would help. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Deputy Makes On-the-Go Management Easy"
5/5
What do you like best about Deputy?

Deputy is easy to use and convenient to access on the go, making it simple to manage things from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Not all features are available through the app, so I sometimes still need to use my laptop to make certain changes or get full visibility of everything. Review collected by and hosted on G2.com.

Alexandra P.
AP
Alexandra P.
Inventory Specialist
Mid-Market (51-1000 emp.)
"User-Friendly Customization That’s Easy to Navigate"
4.5/5
What do you like best about Deputy?

The customization abilities and it's very user friendly/easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I think looking at the schedule could be a little better Review collected by and hosted on G2.com.

KP
Komal p.
Site supervisor
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy Roster Publishing and Shift Coverage Made Simple"
4.5/5
What do you like best about Deputy?

It’s a very great app, easy to publish the rosters, easy to arrange cover-ups for the empty shifts, and another great thing about it is locations to make sure everyone signs in/out from sites. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Sometimes when you want to only publish one location but you have to untick all the other locations to only publish the right one. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Easy, Accessible Scheduling and Time Tracking Anywhere"
5/5
What do you like best about Deputy?

I like how accessible Deputy is. I can create schedules on my phone or computer, and I can clock staff in from my phone when transactions are taking place on the POS system. I also use it for clocking in and out and managing time cards. It cuts out the middle man, and I haven’t had any issues with Deputy. Setting it up was very easy: I entered my email and created a password, and everything else was auto-populated. When we compared it with Gusto, we found Deputy more accessible and enjoyed the features it included, so we stuck with Deputy. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Nothing at this time. Review collected by and hosted on G2.com.

Questions about Deputy? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Danny M.
DM
Danny Marie
•
Last activity 7 days ago

How has Deputy’s ease of use and performance held up for your team?

Amber S.
AS
Amber Stiles
•
Last activity about 1 hour ago

How are you using Deputy to manage scheduling and time-off requests in one place?

1 Upvote
13
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Pricing Options

Pricing provided by Deputy.

Pro

$9.00
per_user Per Month

Core

$6.50
per_user Per Month

Lite

$5.00
per_user Per Month
Deputy Comparisons
Deputy Features
Performance and Reliability
Ease of Completing Timesheets
Tracking Time to Project/Task
Shift Scheduling
Time & Attendance Tracking
Absence & Leave Management
Dashboards & Reporting