Deputy Reviews & Product Details

I like that Deputy is clear, has no noise, and has a consistent, light design. It doesn’t take long to load, and I find it very easy to use. With supervisor access, I can see who’s working with me on a particular day or shift, which helps me plan how to manage things. I can add my availability in the app instead of calling someone, and getting started was very easy—I just loaded it and logged in. Review collected by and hosted on G2.com.

When I add availability, I can't see which days my supervisor blocked, so sometimes I get blocked trying to add ongoing unavailability and end up playing a guessing game. It doesn't feel very flexible. I wish availability or leave were easier to find near schedules, and that I could see my availability in a calendar view instead of a list and add it more flexibly. Review collected by and hosted on G2.com.

I like how easy Deputy is to use. Compared with other platforms I’ve used, its functionality and ease of use are second to none. I can change settings to keep things uniform and simple across venues. The kiosk is the best I’ve seen: team members clock in and out through the iPad app, and it takes a photo, so we have a record and can be transparent about their time. That’s important for welfare and for knowing they’ve arrived on time and are in uniform. I also think the communication dashboard or newsfeed is quite good. Support has always been there, and the onboarding team was responsive. Having used Employment Hero with another business, I can see how much better Deputy’s user experience and functionality are, in my opinion. Review collected by and hosted on G2.com.

I find it a little annoying that I have to keep doing two-factor authentication when switching between venues in the same day. I also find it frustrating to create the same user across multiple accounts when team members work at different venues. It would be great to have one universal account so one user can work across multiple Deputy locations. I understand per-user licenses may mean that may not happen, but it would streamline the process. Review collected by and hosted on G2.com.

I like how easy it is to create schedules and approve timesheets. Review collected by and hosted on G2.com.

So far, I’ve only been using it for a little over two years. The only online problem I had before was that I couldn’t clock in. Other than that, there’s really nothing I dislike. Review collected by and hosted on G2.com.

I really like the facial recognition feature. It makes clocking in much faster and easier than having to scroll through a list that could include hundreds of employees. Review collected by and hosted on G2.com.

I don’t like some of the restrictions around closing out an employee’s time. Deputy forces me, as the admin, to wait until at least 15 minutes before the shift ends to close their time. However, if I have an employee who needs to leave early on payroll day, I can’t close out their time early. Review collected by and hosted on G2.com.

The bulk upload via file feature is very helpful. Being able to update staff when publishing the roster, including any changes or updates, is great, and I also like that you can choose not to notify them when needed. Review collected by and hosted on G2.com.

While it’s good for a large organisation in many ways, as the manager of a small department within the organisation I find it difficult to plot rosters easily. I often end up using an Excel roster alongside Deputy to plan the roster, and then bulk-upload it via file. Review collected by and hosted on G2.com.

I find Deputy easy to use and a great way to keep track of hours and request time. I can easily check employee schedules and time-off requests, and create schedules for upcoming weeks. It takes me less time to create and send schedules, and my employees can use it to leave me side notes or feedback. Review collected by and hosted on G2.com.

I sometimes have difficulty viewing the entire month because it’s not easy to see on a mobile device. Review collected by and hosted on G2.com.

The thing I like the best about Deputy is that it makes it extremely easy to input weekly shifts and makes it very clear to see who is in the roster and who's working on what days and what times. Review collected by and hosted on G2.com.

What I dislike the most about Deputy is the new time-sheet approval system that came in on the 23rd of October. I much prefer the old Legacy version and would still like to have the option of using the old legacy version. Review collected by and hosted on G2.com.

I find Deputy easy to use. I can see who’s on shift, on break, or late in the widget, and I like how easy it is to approve time sheets from my phone. I can also see whether someone has clocked in and message a teammate to cover a shift when someone calls in. The initial setup was very easy. Review collected by and hosted on G2.com.

I can't see my own hours on my phone now that I'm a supervisor. I could see them when I was an associate, so I think Deputy could improve that. Review collected by and hosted on G2.com.

I like how easy Deputy is to use. I can check my schedule for any week on my phone or computer, and it syncs with my Google Calendar so I can see my shifts there. I can pick up other people’s shifts, get notified when a shift is offered, and clock in and out easily. It’s much easier than the outdated portal and spreadsheet my university would otherwise use. Getting started was also easy, and I didn’t need much onboarding to know what to do. Review collected by and hosted on G2.com.

I sometimes get too many emails when shifts are published or people offer shifts. I get an email for every shift, and it can clutter my inbox. I wish Deputy gave me more control over exactly which notifications I receive, such as alerts for specific time blocks I’m interested in. Review collected by and hosted on G2.com.

I like how easy Deputy is to use on my phone and on the web. I can handle clocking, breaks, and everything else in one place, which makes things easier for my team and me. I like the practicality of having everything on one platform. For rostering, people with the right skills can request a shift, and I can choose who to approve. That flexibility saves me a lot of admin time compared with contacting people one by one. Deputy felt intuitive from the first time I used it, and it was easy to find things. When I got rostering access, it was easy to use the new features. I also like being able to export rosters to a CSV file, which makes it easy to email information to my whole team. The few timesheets I’ve approved seemed easy too. Review collected by and hosted on G2.com.

It took me a bit of time to figure out how to open positions and the different ways of rostering. Review collected by and hosted on G2.com.