[ Decagon Reviews ](https://www.g2.com/products/decagon/reviews) [ Decagon Reviews ](https://www.g2.com/products/decagon/reviews) # Decagon Pricing Overview [Editedit](https://my.g2.com/decagon/pricings) **Decagon has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. Contact Decagon to obtain current pricing. Pricing information for Decagon is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Decagon must be conducted with the seller. Pricing information was last updated on August 06, 2024 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 3 months [ ![Voiceflow](https://images.g2crowd.com/uploads/product/hd_favicon/7172e0f6386a531694ecb2c6d66ed7bc/voiceflow.svg "Voiceflow") Sponsored Voiceflow 4.6/5 (110) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5 (3,701) ](https://www.g2.com/products/fin/reviews) [ ![Gladly](https://images.g2crowd.com/uploads/product/hd_favicon/8aaa2b1ae4369fe350abc7ddca7d7028/gladly.svg "Gladly") Gladly 4.7/5 (1,085) ](https://www.g2.com/products/gladly/reviews) [ ![Kore.AI](https://images.g2crowd.com/uploads/product/hd_favicon/a393abea50ebeb1acd100fe66ba5af81/kore-ai.svg "Kore.AI") Kore.AI 4.6/5 (382) ](https://www.g2.com/products/kore-ai/reviews) [ View All Alternatives ](https://www.g2.com/products/decagon/competitors/alternatives) ## Decagon Alternatives Pricing The following is a quick overview of editions offered by other [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) | ![Fin](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png) [Fin](https://www.g2.com/products/fin/reviews) ##### Fin with your current helpdesk | $0.991 Outcome | Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. - Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. - Set up in under an hour - Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more - Customizable tone and answer length - Takes action to update external systems - Transfers to agents directly in preferred Inbox [Show More](javascript:void(0);) | | ![Tidio](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bfc6540ec12016f4e1bebfc7c9c1030e/tidio.png) [Tidio](https://www.g2.com/products/tidio/reviews) ##### Free | FreePer Month | For solo entrepreneurs. Free forever. No credit card requried. - 50 Handled Conversations - Live Chat - Help Desk - Social media integrations - 50 Lyro AI conversations (one-time) - 100 Flows visitors reached [Show More](javascript:void(0);) | | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png) [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ##### Support Only (Team) | $19.001 user per month billed annually | Integrated customer support - Email & social media - Web widget & mobile SDK - Pre-defined business rules - Essentials card - Interaction history | Various alternatives pricing & plans Pricing information for the above various Decagon alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Decagon Pricing Reviews (2) ![Kalifa S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kalifa S.") KS Kalifa S. Operations Supervisor Mid-Market (51-1000 emp.) 8/28/2024 More Options - "Our First Year with Decagon" 5/5 What do you like best about Decagon? There is so much to brag about regarding our partnership with Decagon. Decagon has been extremlely effective with completing actions communicated in our meetings in a timely fashion. The team is accessible anytime and know 100% what they are talking about, we absolutely know this because of the improvement in the data that I analyze. In the entry phase of integration, the team made it extremely clear and simple on what is needed. It was as simple as having your general training materials prepared. Due to Decagon's skilled and knowledgable team, we were able to collaborate and simplify our support processes through complex workflows which has resulted in quick and easy use on our frontend to our consumers. Since implementation, the use and engagement with the chatbot has increased daily by our members. We are proud to mention that thousands of customer inquiries have been resolved and deflected by over 90% for one line of business. Our customer support has evolved for the better and is still growing. Review collected by and hosted on G2.com. What do you dislike about Decagon? Starting out, you may require very close monitoring to ensure the bot is effective according to the new information you feed it, It is a learning bot. This could be slightly time consuming depending on when this is rolled into your business. However, this is worth it based on the results you get overtime. You will not have to do this as it is fed more and more information. Once you get know how and why the bot is reacting in certain processes, you too also learn how to speak into it to get the best results for those quick fixes. Review collected by and hosted on G2.com. What problems is Decagon solving and how is that benefiting you? Decagon has cut down a great chunk of time for our most complex workflows that are recieved at high volume. This in turn makes it possible to conquer SLA's on demand and improve the experience of our consumers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 1/27/2025 More Options - "Decagon was easy to setup and provided value from day one" 4.5/5 What do you like best about Decagon? Our experience with Decagon has been great; they onboarded us in no time, worked with us closely to set up all our integrations, verify and QA everything, and still support us on a weekly basis including regular updates, improvements, and enhancements. The system is easy to set up and administer; very user-friendly. The overall value we got from Decagon was immediate; we definitely recommend trying them out. Review collected by and hosted on G2.com. What do you dislike about Decagon? The only improvement I'd like to see is minor features like scheduled source sync, as well as manual. While not critical, this would enhance the overall expirience. Review collected by and hosted on G2.com. What problems is Decagon solving and how is that benefiting you? We use Decagon as our primary deflection method for our support systems, it is seamlessly integrated to documentation and knowledge bases. It provides immidate responses to customer queries by automating level one support which allows our engineers to attend to more complex issues. This has greatly helped our support organization. Review collected by and hosted on G2.com. Show More Rating Updated (1/28/2025) Current UserValidated ReviewerSource: Organic Decagon Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin 4.5/5 (3,867) [ Compare Now ](https://www.g2.com/compare/decagon-vs-fin) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d3c738d148c05a9b3234dc5a0c25bee4/sierra.jpg "Product Avatar Image") Sierra 4.4/5 (14) [ Compare Now ](https://www.g2.com/compare/decagon-vs-sierra) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dad63cb7954c989da3523a03418e408b/ada-support-inc-ada.png "Product Avatar Image") Ada 4.6/5 (173) [ Compare Now ](https://www.g2.com/compare/ada-support-inc-ada-vs-decagon) ##### Categories on G2 [ AI Customer Support Agents ](https://www.g2.com/categories/ai-customer-support-agents)[ AI Chatbots ](https://www.g2.com/categories/ai-chatbots)[ Conversational Support ](https://www.g2.com/categories/conversational-support) [ Customer Service Automation ](https://www.g2.com/categories/customer-service-automation)[ Conversational Interface Agents ](https://www.g2.com/categories/conversational-interface-agents)[ Bot Platforms ](https://www.g2.com/categories/bot-platforms) Show More ##### Explore More [ Which spend management solution do mid-sized firms prefer ](https://www.g2.com/discussions/which-spend-management-solution-do-mid-sized-firms-prefer)[ Top platforms for audience behavior analysis through content ](https://www.g2.com/discussions/which-top-content-platforms-are-best-for-analyzing-audience-behavior)[ Top-rated tools for automated bug detection ](https://www.g2.com/discussions/top-rated-tools-for-automated-bug-detection) [ Best user-friendly loyalty management system for new businesses ](https://www.g2.com/discussions/best-user-friendly-loyalty-management-system-for-new-businesses)[ Top software for managing online business reputation ](https://www.g2.com/discussions/top-software-for-managing-online-business-reputation)[ Pros and Cons Details ](https://www.g2.com/products/decagon/reviews?qs=pros-and-cons) Show More [ Which spend management solution do mid-sized firms prefer ](https://www.g2.com/discussions/which-spend-management-solution-do-mid-sized-firms-prefer)[ Top platforms for audience behavior analysis through content ](https://www.g2.com/discussions/which-top-content-platforms-are-best-for-analyzing-audience-behavior)[ Top-rated tools for automated bug detection ](https://www.g2.com/discussions/top-rated-tools-for-automated-bug-detection) [ Best user-friendly loyalty management system for new businesses ](https://www.g2.com/discussions/best-user-friendly-loyalty-management-system-for-new-businesses)[ Top software for managing online business reputation ](https://www.g2.com/discussions/top-software-for-managing-online-business-reputation)[ Pros and Cons Details ](https://www.g2.com/products/decagon/reviews?qs=pros-and-cons)