Cvent Event Marketing & Management Pricing Overview

Cvent is our go-to platform for complex corporate events, especially for clients in pharma and IT. The number of features is unmatched—registration, email marketing, attendee tracking, and reporting all in one place. We use it frequently across roadshows, product launches, and compliance-driven seminars. The ease of integration with our CRM and marketing tools ensures seamless data flow, and the drag-and-drop email and site builder make branding fast and professional. On Arrival gives us real-time check-in and session tracking, which clients rely on for lead qualification and post-event follow-up. Review collected by and hosted on G2.com.

While powerful, the ease of use and ease of implementation could be better. Setting up an event—even when cloning—takes time due to the number of manual configurations. The interface is dense, and new team members need training to navigate it efficiently. Customer support is responsive at times, but urgent issues can take longer than expected to resolve. For simpler events, the platform feels like overkill. Still, for high-stakes, data-heavy events, the depth of functionality justifies the effort. Review collected by and hosted on G2.com.

I did not find anything good about working with Cvent Review collected by and hosted on G2.com.

First of all, Cvent oversold their experience and expertise at initial meeting. The project manager assigned to our project didn't have any idea on what are requirement or expectations for the specific event. The agreement and work order were very misleading i believe purposely to hide the total cost. The WO contained two Total costs and nowhere explained that the grand total is the sum of two total costs. At any point during many discussions or in the WO it was explained that the 'subscription' to their software is renewed automatically unless you opt out in writing. The services that we didn’t need e.g. subscription to the software were added to the scope of work which was not clear unless you read pages of small print of terms and conditions. The Cvent software we used had less features than regular teams or zoom and the chat function didn’t even work during one of our meetings.

Overall, I found extremely frustrating to work with Cvent and did not appreciate their inflexibility Review collected by and hosted on G2.com.