OutReach Reviews & Product Details

I am extremely enthusiastic about Outreach. It's a tool that I would actively seek out in my next company, or at the very least, highly recommend. It would be unwise to overlook investing in this technology if you have a sizable team of SDRs and Inside Sales professionals. Personally, it has significantly reduced the time I spend on dialing and has helped me stay on track. The progress reports are user-friendly, and when collaborating with my SDR to engage with multiple contacts within an account, we can easily monitor each other's activities to avoid duplication. Review collected by and hosted on G2.com.

Sometimes a small lag occurs while assigning leads to my teammates. Sometimes it takes time to see the assigned leads. Review collected by and hosted on G2.com.

What I love about outreach is that it's a complete solution for the entire sales organization. The fact that this product provides less risk at a lower price than competitors is the icing on the cake Review collected by and hosted on G2.com.

So far I haven't seen much if any issues with outreach. Their customer service at times can take a little long but nothing out of the ordinary. Overall a good app Review collected by and hosted on G2.com.

This was a very good tool for our teams, collaborating on architectural projects across different offices nationally. It helped us keep track of pitches, contracts, and potential clients in the pipeline. Review collected by and hosted on G2.com.

No dislikes really. It was working well when I left the company. I don't believe they were looking for alternatives. Review collected by and hosted on G2.com.

Emailing is the gold mine of outreach! Very easy and very useful.

I love templates and sequences. Getting to Salesforce is also a nice touch. Review collected by and hosted on G2.com.

Calls are 50/50

I have done an internet connection test and changed headsets, and the call quality is still hit or miss at best.

Texting could also use a lot of help. Review collected by and hosted on G2.com.

Amazing UI and Performance to deliver great results of the sales teams and evaluate performances of teams and individual effectively Review collected by and hosted on G2.com.

There is nothing at the moment that I do not like about it. Review collected by and hosted on G2.com.

It's an easy way for me to keep track of my prospecting efforts. I can see email opens and it helps me to make sure I'm not neglecting my clients Review collected by and hosted on G2.com.

The UI isn't as good as similar tools I've used but you get used to it Review collected by and hosted on G2.com.

I love that it helps automate my process! Review collected by and hosted on G2.com.

The new interface is not my favourite and I have issues with the calling function. Review collected by and hosted on G2.com.

Many features are available that are generally used daily wrapped up into one "box" Review collected by and hosted on G2.com.

Seems overwhelming at first. Pricing is high contingent on your income/business income. Review collected by and hosted on G2.com.

The initial setup was fairly straightforward. The outreach team was helpful in getting us into the system. It seemed simple enough and we were optimistic about its potential. Review collected by and hosted on G2.com.

AFTER we onboarded we learned that most of the functionality would not work with our CRM and in effect we were FORCED :) to move to SalesForce in order to really utilize Outreach. For users already using SFDC, I suppose this would not be a nuisance, but it was for our team. Review collected by and hosted on G2.com.

All of the different features and functions Review collected by and hosted on G2.com.

Sometimes it is difficult to navigate, and the plugin tends to be slow Review collected by and hosted on G2.com.