Recommendations to others considering Crowd:
Crowd is the go-to solution for centralized user management and SSO solution for everything Atlassian. But if you are looking for a general all purpose SSO solution that can support applications outside of Atlassian stack, then you should consider other options. Review collected by and hosted on G2.com.
What problems is Crowd solving and how is that benefiting you?
Mainly using Crowd for user federation across all Atlassian tools, such as JIRA and Confluence. Also use it to *augment* AD in scenarios where AD is locked down, Crowd can be used to augment the user repository for just the Atlassian applications. Review collected by and hosted on G2.com.