# Crowd Reviews **Vendor:** Atlassian **Category:** [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso) **Average Rating:** 4.0/5.0 **Total Reviews:** 14 ## About Crowd Single sign-on and user identity that's easy to use ## Crowd Pros & Cons **What users dislike:** - Users find the **UI tough to navigate** , leading to challenges in efficiently using Crowd's features. (1 reviews) ## Crowd Reviews ### 1. Great source for benchmarking **Rating:** 4.5/5.0 stars **Reviewed by:** Pete K. | VP, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Crowd?** The granularity and currency of the data points. **What do you dislike about Crowd?** The Crowd UI can be tough to navigate. **What problems is Crowd solving and how is that benefiting you?** Seeing how we stack up against our competitors. ### 2. Crowd review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Crowd?** I like that crowd is an easy sign on service. **What do you dislike about Crowd?** I am not a big fan of the user interface **What problems is Crowd solving and how is that benefiting you?** I am not a big fan of the user interface ### 3. Great problem solving collaboration software! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris b. | Technical Support Specialist, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2018 **What do you like best about Crowd?** love the user interface. cross-referencing team data is always visible. **What do you dislike about Crowd?** need more colour theme options. updating issues require constant monitoring **Recommendations to others considering Crowd:** needs more colours! simplifying interface would also be nice! **What problems is Crowd solving and how is that benefiting you?** quicker project and problem resolution. ### 4. The integration between different products is not always one to one **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2018 **What do you like best about Crowd?** I like that Atlassian is trying to integrate it's various products with one another. I also appreciate the ability to customize the products for each companies/teams use. Copying and pasting text with styling has gotten better, though it still has a ways to go. **What do you dislike about Crowd?** My personal experience has been that I have to copy and paste my notes and documents into each Atlassian product I use. Which is usually 3 different places. Version control is a nightmare at our company. Hard to know when we have duplicate or contradictory documents in the same place. **Recommendations to others considering Crowd:** Have a great Production Ops team like we do that knows how to customize things and reach out for support. **What problems is Crowd solving and how is that benefiting you?** Project Management, Product Management, Documentation, Design, Conceptual work, and Research. ### 5. Not very user intuitive **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2018 **What do you like best about Crowd?** I don't really like anything about it, to be honest. **What do you dislike about Crowd?** I think the organizational structure with folders is not helpful. It's difficult to add a sub-item task to a folder. It's also annoying to always get emails when someone changes anything on the ticket or adds a comment. **What problems is Crowd solving and how is that benefiting you?** To be fair, I am a marketing person so maybe I'm not the ideal user profile of this software. However, our team uses it to track projects and deadlines and collaborate on team tasks/launches. ### 6. Works well with the Atlassian suite **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2018 **What do you like best about Crowd?** Simple easy sign-on between all Atlassian products, not a hassle to set-up. Should help adoption of all Atlassian products with the ease of use. **What do you dislike about Crowd?** Only works for Atlassian products or so it seems, wish it could be set up to work with other services. **Recommendations to others considering Crowd:** If you're using multiple other Atlassian tools (Jira, confluence, stride, etc) it's worth it. **What problems is Crowd solving and how is that benefiting you?** Standardizing use of all Atlassian products by removing the barrier of different logins ### 7. Integrated Collaboration tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2018 **What do you like best about Crowd?** Easy to use. Lots of cool features. 100+ 3rd party integration plugins **What do you dislike about Crowd?** Mobile app needs improvement as it is not friendly to use **What problems is Crowd solving and how is that benefiting you?** Helps medium to large size teams to share documentation in the form of articles, blogs. Easy to cross reference one article to another. Integrations with office products, techinical diagrams and other tools easily ### 8. Great Jiras **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2018 **What do you like best about Crowd?** It's simple to use and is great sir tracking issues **What do you dislike about Crowd?** There is a lot of repetitive clicking to do your tasks, resolving a ticket and then calling back and closing the ticket **What problems is Crowd solving and how is that benefiting you?** Ticketing system very easy to use and great for keeping track and stats for issues. ### 9. Good SSO solution for Atlassian products, but not a full SSO solution for other applications **Rating:** 2.5/5.0 stars **Reviewed by:** Patrick L. | Chief Technology Officer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2017 **What do you like best about Crowd?** Being part of the Atlassian product family, it works seamlessly well with other Atlassian products such as JIRA, and Confluence. As a product: * Very easy to set up and configure, compared to other enterprise SSO solutions. * Supports a variety of user directory types, including the most common ones such as AD, database. **What do you dislike about Crowd?** Crowd really only works well with Atlassian products. Outside of Atlassian, it is not much of a SSO solution. In theory, you can use Crowd with any applications, but because it does not use or support any open standard, such as SAML, you will need to create your own extensions for either Crowd or the application you want to use Crowd with, and that can be a big hassle. Not supporting things such as SAML, OAuth, really hurts using Crowd as a general purpose SSO solution outside of the Atlassian stack. There are third party extensions you can get that adds support for those features, but as an SSO solution, I think these things should be out of box. **Recommendations to others considering Crowd:** Crowd is the go-to solution for centralized user management and SSO solution for everything Atlassian. But if you are looking for a general all purpose SSO solution that can support applications outside of Atlassian stack, then you should consider other options. **What problems is Crowd solving and how is that benefiting you?** Mainly using Crowd for user federation across all Atlassian tools, such as JIRA and Confluence. Also use it to *augment* AD in scenarios where AD is locked down, Crowd can be used to augment the user repository for just the Atlassian applications. ### 10. Very useful for teaching **Rating:** 5.0/5.0 stars **Reviewed by:** NMK B. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about Crowd?** It's a great product, we can demo it easily and it is helpful in understanding the concepts of Agile methodologies. Be it scrum or kanban **What do you dislike about Crowd?** It can be intriguing for some, as they are new to the subject, how does the information flow across the charts and diagrams **What problems is Crowd solving and how is that benefiting you?** I have used it for teaching students Agile ### 11. Atlassian Crowd **Rating:** 5.0/5.0 stars **Reviewed by:** Nikita C. | Software QA Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Crowd?** Ability to integrate, view historical changes **What do you dislike about Crowd?** sometimes it can go down and doesn't get saved **What problems is Crowd solving and how is that benefiting you?** Collaborating ### 12. Get organized and efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2017 **What do you like best about Crowd?** Ability to track, assign, and detail requirements in a seamless manner **What do you dislike about Crowd?** The initial user setup is actually my only complaint. It is less than ideal. **What problems is Crowd solving and how is that benefiting you?** We are working through product development issues and helping with engineering task management. ### 13. Good Start to an open collaboration. **Rating:** 4.0/5.0 stars **Reviewed by:** Ian N. | Cloud Services Engineer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** January 05, 2017 **What do you like best about Crowd?** Confluence is all about encouraging team collaboration and this is another fine example of how they choose to implement the true user option. With the ability for single sign on scaling to multiple directories, our merger with a segment of our organization went through seamlessly. **What do you dislike about Crowd?** Still has some work, being an open source project you have the ability to make the tool what you want, which can be a downside if you are trying to ramp up quickly with an inexperienced staff. There are advantages but so far there are other options. **Recommendations to others considering Crowd:** Great solution for Cloud and dev teams, devops as well. We have seen an increase in activity in between teams. **What problems is Crowd solving and how is that benefiting you?** There are some shortcomings but all in all the experience is pretty similar to other interfaces that I have used managing users and data. ### 14. Crowd authentication server for Atlassian Products **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2016 **What do you like best about Crowd?** I can use crowd to offload authentication so JIRA and my other applications don't have to handle the extra load. It also allows me to specify multiple different authentication sources for my applications and allows SSO capabilities within the Atlassian tools. **What do you dislike about Crowd?** It does not support true SSO. It only does SSO within the Atlassian tools and it only works when SSL/HTTP is enabled. There is also no multi-node/HA support for this product currently, so it could become a problem if the authentication server goes down. Also some small issues if you have a Production and Test environment where one will not allow you to authenticate unless you clear your browser cache or use "private/incognito mode" **Recommendations to others considering Crowd:** Crowd is not true SSO. It only works when you are using SSL/HTTPS and only for the Atlassian tools (JIRA, Confluence, Bamboo, Fisheye/Crucible, BitBucket) **What problems is Crowd solving and how is that benefiting you?** I offload the additional workload of authentication to another server with this product. It will give me SSO with all of the Atlassian tools behind the firewall. ## Crowd Discussions - [What is Crowd used for?](https://www.g2.com/discussions/what-is-crowd-used-for) - [can i use this?](https://www.g2.com/discussions/38530-can-i-use-this) - 1 upvote - [can i use this?](https://www.g2.com/discussions/38528-can-i-use-this) - 1 upvote - [View Crowd pricing details and edition comparison](https://www.g2.com/products/crowd/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+22%3A56%3A24+-0500&secure%5Bsession_id%5D=148ccf9d-d5b7-438c-a513-91495e6e489d&secure%5Btoken%5D=4f33969261e6998f7ed7253829b4922e724d5b8fa4084eff41723922d8a958ac&format=llm_user) ## Crowd Features **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support ## Top Crowd Alternatives - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,196 reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (868 reviews) - [Auth0](https://www.g2.com/products/auth0/reviews) - 4.3/5.0 (252 reviews)