--- title: Crowd Reviews meta_title: 'Crowd Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Crowd works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 14 scale: '5' date_modified: '2026-06-30' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # Crowd Reviews **Vendor:** Atlassian **Category:** [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso) **Average Rating:** 4.0/5.0 **Total Reviews:** 14 ## About Crowd Single sign-on and user identity that's easy to use ## Crowd Pros & Cons **What users dislike:** - Users find the **UI difficult to navigate** , impacting their overall experience with Crowd. (1 reviews) ## Crowd Reviews ### 1. Great source for benchmarking **Rating:** 4.5/5.0 stars **Reviewed by:** Pete K. | VP, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Crowd?** The granularity and currency of the data points. **What do you dislike about Crowd?** The Crowd UI can be tough to navigate. **What problems is Crowd solving and how is that benefiting you?** Seeing how we stack up against our competitors. ### 2. Crowd review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Crowd?** I like that crowd is an easy sign on service. **What do you dislike about Crowd?** I am not a big fan of the user interface **What problems is Crowd solving and how is that benefiting you?** I am not a big fan of the user interface ### 3. Great problem solving collaboration software! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris b. | Technical Support Specialist, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2018 **What do you like best about Crowd?** love the user interface. cross-referencing team data is always visible. **What do you dislike about Crowd?** need more colour theme options. updating issues require constant monitoring **Recommendations to others considering Crowd:** needs more colours! simplifying interface would also be nice! **What problems is Crowd solving and how is that benefiting you?** quicker project and problem resolution. ### 4. The integration between different products is not always one to one **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2018 **What do you like best about Crowd?** I like that Atlassian is trying to integrate it's various products with one another. I also appreciate the ability to customize the products for each companies/teams use. Copying and pasting text with styling has gotten better, though it still has a ways to go. **What do you dislike about Crowd?** My personal experience has been that I have to copy and paste my notes and documents into each Atlassian product I use. Which is usually 3 different places. Version control is a nightmare at our company. Hard to know when we have duplicate or contradictory documents in the same place. **Recommendations to others considering Crowd:** Have a great Production Ops team like we do that knows how to customize things and reach out for support. **What problems is Crowd solving and how is that benefiting you?** Project Management, Product Management, Documentation, Design, Conceptual work, and Research. ### 5. Not very user intuitive **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2018 **What do you like best about Crowd?** I don't really like anything about it, to be honest. **What do you dislike about Crowd?** I think the organizational structure with folders is not helpful. It's difficult to add a sub-item task to a folder. It's also annoying to always get emails when someone changes anything on the ticket or adds a comment. **What problems is Crowd solving and how is that benefiting you?** To be fair, I am a marketing person so maybe I'm not the ideal user profile of this software. However, our team uses it to track projects and deadlines and collaborate on team tasks/launches. ### 6. Works well with the Atlassian suite **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2018 **What do you like best about Crowd?** Simple easy sign-on between all Atlassian products, not a hassle to set-up. Should help adoption of all Atlassian products with the ease of use. **What do you dislike about Crowd?** Only works for Atlassian products or so it seems, wish it could be set up to work with other services. **Recommendations to others considering Crowd:** If you're using multiple other Atlassian tools (Jira, confluence, stride, etc) it's worth it. **What problems is Crowd solving and how is that benefiting you?** Standardizing use of all Atlassian products by removing the barrier of different logins ### 7. Integrated Collaboration tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2018 **What do you like best about Crowd?** Easy to use. Lots of cool features. 100+ 3rd party integration plugins **What do you dislike about Crowd?** Mobile app needs improvement as it is not friendly to use **What problems is Crowd solving and how is that benefiting you?** Helps medium to large size teams to share documentation in the form of articles, blogs. Easy to cross reference one article to another. Integrations with office products, techinical diagrams and other tools easily ### 8. Great Jiras **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2018 **What do you like best about Crowd?** It's simple to use and is great sir tracking issues **What do you dislike about Crowd?** There is a lot of repetitive clicking to do your tasks, resolving a ticket and then calling back and closing the ticket **What problems is Crowd solving and how is that benefiting you?** Ticketing system very easy to use and great for keeping track and stats for issues. ### 9. Very useful for teaching **Rating:** 5.0/5.0 stars **Reviewed by:** NMK B. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about Crowd?** It's a great product, we can demo it easily and it is helpful in understanding the concepts of Agile methodologies. Be it scrum or kanban **What do you dislike about Crowd?** It can be intriguing for some, as they are new to the subject, how does the information flow across the charts and diagrams **What problems is Crowd solving and how is that benefiting you?** I have used it for teaching students Agile ### 10. Atlassian Crowd **Rating:** 5.0/5.0 stars **Reviewed by:** Nikita C. | Software QA Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Crowd?** Ability to integrate, view historical changes **What do you dislike about Crowd?** sometimes it can go down and doesn't get saved **What problems is Crowd solving and how is that benefiting you?** Collaborating ## Crowd Discussions - [What is Crowd used for?](https://www.g2.com/discussions/what-is-crowd-used-for) - [can i use this?](https://www.g2.com/discussions/38530-can-i-use-this) - 1 upvote - [can i use this?](https://www.g2.com/discussions/38528-can-i-use-this) - 1 upvote - [View Crowd pricing details and edition comparison](https://www.g2.com/products/crowd/reviews/crowd-review-306259?section=pricing&secure%5Bexpires_at%5D=2026-07-03+21%3A09%3A21+-0500&secure%5Bsession_id%5D=3ad19178-266a-46fe-8149-e0c8ce2a3e63&secure%5Btoken%5D=6ff0335311186cd9479c9d42016306a59d090b5838af8595a122a127eb6f68fe&format=llm_user) ## Crowd Features **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support ## Top Crowd Alternatives - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,223 reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (872 reviews) - [Auth0](https://www.g2.com/products/auth0/reviews) - 4.3/5.0 (265 reviews)