# Crowd vs Microsoft Entra ID Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Entra ID excels in providing a secure and centralized management system for user identities, particularly across Microsoft platforms. Users appreciate features like **single sign-on** and **multi-factor authentication** , which enhance security and streamline access.
- **Users say** that the intuitive layout of Microsoft Entra ID significantly reduces training time for staff, making it easier for teams to adapt to configuration changes. This ease of use is a notable advantage over Crowd, which, while praised for its user interface, does not match the same level of comprehensive support for complex environments.
- **According to verified reviews** , Microsoft Entra ID's implementation process is highly regarded, with users highlighting the straightforward setup once the agent is installed. In contrast, Crowd has received fewer recent reviews, which may indicate less current user experience and support for new users.
- **Reviewers mention** that Microsoft Entra ID's ability to manage conditional access and privileged identity management makes it a strong choice for organizations looking for robust security features. Crowd, while noted for its easy sign-on service, lacks the depth of security functionalities that many users find essential.
- **Users appreciate** the reporting capabilities of Microsoft Entra ID, which are seen as superior to those of Crowd. Reviewers have pointed out that the reporting features in Entra ID provide valuable insights, whereas Crowd's reporting has been described as less comprehensive.
- **G2 reviewers highlight** that Microsoft Entra ID's product direction is viewed positively, with a score reflecting strong user confidence in its future development. In contrast, Crowd's lower score in this area suggests that users may have concerns about its ongoing evolution and support.



| | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 14 | 910 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Mid-Market (39.9% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### Crowd


Cons:
- Poor Interface Design (1 reviews)

### Microsoft Entra ID

Pros:
- Security (66 reviews)
- Ease of Use (65 reviews)

Cons:
- Complexity (47 reviews)
- Complex Administration (37 reviews)

---
## Ratings Comparison
| Rating | Crowd | Microsoft Entra ID | 
|---|---|---|
  | **Meets Requirements** | 8.0 (10 reviews) | 9.1 (714 reviews) | 
  | **Ease of Use** | 8.7 (10 reviews) | 8.8 (719 reviews) | 
  | **Ease of Setup** | Not enough data | 8.6 (442 reviews) | 
  | **Ease of Admin** | Not enough data | 8.8 (396 reviews) | 
  | **Quality of Support** | 8.3 (8 reviews) | 8.7 (654 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.0 (383 reviews) | 
  | **Product Direction (% positive)** | 5.8 (11 reviews) | 9.4 (694 reviews) | 

---
## Pricing

### Crowd

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Microsoft Entra ID

#### Entry-Level Pricing

Plan: Azure Active Directory Free

Price: Free

Description: The free edition of Azure AD is included with a subscription of a commercial online service such as Azure, Dynamics 365, Intune, Power Platform, and others.

Key Features:
- Partially Included: Authentication, single sign-on and multifactor authentication (MFA)
- Partially Included: Applications Access
- Partially Included: Authorization and Conditional Access

[Browse all 4 editions](https://www.g2.com/products/microsoft-entra-id/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Single Sign-On (SSO)

| Product | Score | Reviews |
|---|---|---|
| **Crowd** | 8.4/10 | 10 |
| **Microsoft Entra ID** | 8.9/10 | 269 |

#### Authentication Options

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Authentication User experience** | 8.1 (9 reviews) | 9.1 (237 reviews) | 
| **Supports Required Authentication systems** | 8.5 (8 reviews) | 8.9 (206 reviews) | 
| **Multi-Factor Authentication** | 8.0 (5 reviews) | 9.3 (224 reviews) | 
| **Supports Required Authentication Methods/Protocols** | 8.8 (7 reviews) | 8.8 (209 reviews) | 
| **Federation/SAML support (idp)** | 8.7 (5 reviews) | 8.8 (178 reviews) | 
| **Federation/SAML support (sp)** | 8.7 (5 reviews) | 8.9 (165 reviews) | 

#### Access Control Types

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Endpoint access** | Not enough data | 8.9 (202 reviews) | 
| **Local Access** | 8.9 (6 reviews) | 8.9 (196 reviews) | 
| **Remote Access** | 8.7 (5 reviews) | 9.0 (198 reviews) | 
| **Partner Access** | Not enough data | 8.8 (173 reviews) | 
| **Supports BYOD users** | Not enough data | 8.8 (172 reviews) | 

#### Administration

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Ease of installation on server** | 9.2 (6 reviews) | 8.9 (195 reviews) | 
| **Password Policy Enforcement** | 8.8 (7 reviews) | 9.0 (204 reviews) | 
| **Administration Console** | 8.3 (6 reviews) | 8.8 (217 reviews) | 
| **Ease of connecting applications** | 9.0 (7 reviews) | 8.7 (214 reviews) | 
| **Self Service Password Administration** | 8.3 (5 reviews) | 9.0 (200 reviews) | 

#### Platform

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Multiple Operating system support** | 9.2 (8 reviews) | 8.8 (177 reviews) | 
| **Multi-Domain Support** | 9.0 (7 reviews) | 8.9 (174 reviews) | 
| **Cross Browser support** | 9.2 (8 reviews) | 9.0 (192 reviews) | 
| **Fail over protection** | 6.7 (5 reviews) | 8.8 (169 reviews) | 
| **Reporting** | 6.7 (6 reviews) | 8.9 (188 reviews) | 
| **Auditing** | 6.3 (5 reviews) | 8.7 (187 reviews) | 
| **Third Party Web Services support** | Not enough data | 8.7 (166 reviews) | 

### User Provisioning and Governance Tools

| Product | Score | Reviews |
|---|---|---|
| **Crowd** | N/A | N/A |
| **Microsoft Entra ID** | 8.9/10 | 92 |

#### User on/off Boarding

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Self Service Access requests** | Not enough data | 8.9 (72 reviews) ✓ Verified | 
| **Smart/Automated Provisioning** | Not enough data | 8.8 (76 reviews) ✓ Verified | 
| **Role Management** | Not enough data | 9.1 (82 reviews) ✓ Verified | 
| **Policy Management** | Not enough data | 9.2 (83 reviews) ✓ Verified | 
| **Access Termination** | Not enough data | 9.0 (80 reviews) ✓ Verified | 
| **Approval Workflows** | Not enough data | 8.9 (71 reviews) ✓ Verified | 

#### User Maintenance

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Self Service Password Reset** | Not enough data | 9.0 (77 reviews) ✓ Verified | 
| **Bulk Changes** | Not enough data | 8.5 (74 reviews) ✓ Verified | 
| **Bi-directional Identity Synchronization** | Not enough data | 8.7 (73 reviews) ✓ Verified | 

#### Governance

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Identifies and Alerts for Threats** | Not enough data | 9.0 (80 reviews) ✓ Verified | 
| **Compliance Audits** | Not enough data | 8.9 (74 reviews) ✓ Verified | 

#### Administration

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Reporting** | Not enough data | 8.7 (81 reviews) ✓ Verified | 
| **Mobile App** | Not enough data | 8.4 (67 reviews) ✓ Verified | 
| **Ease of set up for target systems** | Not enough data | 8.9 (83 reviews) ✓ Verified | 
| **APIs** | Not enough data | 8.9 (74 reviews) ✓ Verified | 

### Multi-Factor Authentication (MFA)

| Product | Score | Reviews |
|---|---|---|
| **Crowd** | N/A | N/A |
| **Microsoft Entra ID** | 8.4/10 | 212 |

#### Authentication type

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **SMS-Based** | Not enough data | 8.1 (160 reviews) | 
| **Voice-Based Telephony** | Not enough data | 7.3 (141 reviews) | 
| **Email-Based** | Not enough data | 8.5 (155 reviews) | 
| **Hardware Token-Based** | Not enough data | 7.9 (140 reviews) | 
| **Software Token** | Not enough data | 8.8 (162 reviews) | 
| **Biometric Factor** | Not enough data | 8.7 (162 reviews) | 
| **Mobile-Push** | Not enough data | 8.9 (170 reviews) | 
| **Risk-Based Authentication** | Not enough data | 8.5 (151 reviews) | 

#### Functionality

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Multi-Device Sync** | Not enough data | 8.9 (170 reviews) | 
| **Backup** | Not enough data | 8.6 (166 reviews) | 

#### Implementation

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Easy Setup** | Not enough data | 8.8 (192 reviews) | 
| **Mobile SDK** | Not enough data | 8.2 (144 reviews) | 
| **Web SDK** | Not enough data | 8.1 (132 reviews) | 

### Cloud Directory Services

| Product | Score | Reviews |
|---|---|---|
| **Crowd** | N/A | N/A |
| **Microsoft Entra ID** | 8.8/10 | 203 |

#### Access Control

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Role Management** | Not enough data | 9.1 (177 reviews) | 
| **Access Termination** | Not enough data | 8.7 (166 reviews) | 
| **Remote Access** | Not enough data | 8.8 (159 reviews) | 
| **Partner Access** | Not enough data | 8.6 (152 reviews) | 

#### Administration

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Smart/Automated Provisioning** | Not enough data | 8.6 (161 reviews) | 
| **Policy Management** | Not enough data | 8.8 (175 reviews) | 
| **On-premise identity repositories supported** | Not enough data | 8.7 (160 reviews) | 
| **Ease of Connecting Applications** | Not enough data | 8.7 (166 reviews) | 

#### Functionality

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **SSO** | Not enough data | 9.1 (180 reviews) | 
| **Multi-Factor Authentication** | Not enough data | 9.2 (184 reviews) | 
| **Supports Required Authentication systems** | Not enough data | 9.0 (163 reviews) | 

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **Crowd** | N/A | N/A |
| **Microsoft Entra ID** | 9.1/10 | 102 |

#### Administration

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Policy, User, and Role Management** | Not enough data | 9.3 (89 reviews) | 
| **Approval Workflows** | Not enough data | 8.8 (83 reviews) | 
| **Automated Provisioning** | Not enough data | 9.0 (87 reviews) | 
| **Bulk Changes** | Not enough data | 8.6 (84 reviews) | 
| **Centralized Management** | Not enough data | 9.4 (90 reviews) | 
| **Self-Service Access Requests** | Not enough data | 9.1 (87 reviews) | 

#### Functionality

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | 9.5 (87 reviews) | 
| **Single Sign-On** | Not enough data | 9.4 (90 reviews) | 
| **BYOD support** | Not enough data | 9.1 (77 reviews) | 
| **Password Vault** | Not enough data | 8.9 (82 reviews) | 
| **Centralized management** | Not enough data | 9.3 (87 reviews) | 
| **Role-based security** | Not enough data | 9.3 (88 reviews) | 
| **Live notifications** | Not enough data | 9.0 (85 reviews) | 
| **Live session recording & playback** | Not enough data | Feature Not Available | 
| **Hide passwords** | Not enough data | 9.1 (81 reviews) | 
| **Temporary, time-limited privilege** | Not enough data | 9.2 (81 reviews) | 

#### Monitoring

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Audit Logging** | Not enough data | 9.2 (88 reviews) | 
| **Activity Logging** | Not enough data | 9.2 (88 reviews) | 
| **Anomaly Detection** | Not enough data | 9.0 (83 reviews) | 

#### Reporting

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Audit log** | Not enough data | 9.1 (85 reviews) | 
| **Reporting** | Not enough data | 9.2 (83 reviews) | 

### Passwordless Authentication

| Product | Score | Reviews |
|---|---|---|
| **Crowd** | N/A | N/A |
| **Microsoft Entra ID** | 8.6/10 | 120 |

#### Functionality

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **FIDO2-compliant** | Not enough data | 8.7 (86 reviews) | 
| **Works with hardware security keys** | Not enough data | 8.8 (93 reviews) | 
| **Multiple authentication methods** | Not enough data | 9.1 (113 reviews) | 
| **Offline or no-phone solution** | Not enough data | 7.6 (100 reviews) | 

### Identity and Access Management (IAM)

| Product | Score | Reviews |
|---|---|---|
| **Crowd** | N/A | N/A |
| **Microsoft Entra ID** | 9.0/10 | 319 |

#### Functionality

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **User provisioning** | Not enough data | 9.0 (246 reviews) | 
| **Password manager** | Not enough data | 8.7 (199 reviews) | 
| **Single Sign-on** | Not enough data | 9.3 (269 reviews) | 
| **Enforces policies** | Not enough data | 9.0 (266 reviews) | 
| **Authentication** | Not enough data | 9.3 (260 reviews) | 
| **Multi-factor authentication** | Not enough data | 9.3 (265 reviews) | 

####  Type

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **On-premises solution** | Not enough data | 8.6 (208 reviews) | 
| **Cloud-solution** | Not enough data | 9.3 (243 reviews) | 

####  Reporting

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Tracking** | Not enough data | 8.8 (214 reviews) | 
| **Reporting** | Not enough data | 8.8 (222 reviews) | 
| **Access & Permission Change Reporting** | Not enough data | 9.7 (12 reviews) | 
| **Compliance & Audit Trail Export** | Not enough data | 8.7 (15 reviews) | 

#### Authentication & Authorization - Identity and Access Management (IAM)

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Adaptive & Contextual Access Control** | Not enough data | 9.3 (33 reviews) | 

#### Administration & Governance - Identity and Access Management (IAM)

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Identity Lifecycle Management** | Not enough data | 9.2 (24 reviews) | 
| **Self‑Service Account Management** | Not enough data | 9.3 (12 reviews) | 

#### Generative AI - Identity and Access Management (IAM)

| Feature | Crowd | Microsoft Entra ID | 
|---|---|---|
| **AI‑Driven Access Anomaly Detection** | Not enough data | 8.5 (13 reviews) | 
| **Automated Policy Tuning** | Not enough data | 8.5 (9 reviews) | 
| **Predictive Role Recommendations** | Not enough data | 9.2 (8 reviews) | 

---
## Categories
**Shared Categories (1):** [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso)


**Unique to Microsoft Entra ID (6):** [Passwordless Authentication Software](https://www.g2.com/categories/passwordless-authentication), [Cloud Directory Services](https://www.g2.com/categories/cloud-directory-services), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam), [Multi-Factor Authentication (MFA) Software](https://www.g2.com/categories/multi-factor-authentication-mfa), [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam), [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | Crowd | Microsoft Entra ID | 
|---|---|---|
| **Small-Business** | 21.4% | 23.0% | 
| **Mid-Market** | 50.0% | 39.9% | 
| **Enterprise** | 28.6% | 37.1% | 

### By Industry

#### Crowd

- **Information Technology and Services:** 35.7%
- **Computer Software:** 21.4%
- **Internet:** 14.3%
- **Telecommunications:** 7.1%
- **Marketing and Advertising:** 7.1%
- **Hospital & Health Care:** 7.1%
- **E-Learning:** 7.1%

#### Microsoft Entra ID

- **Information Technology and Services:** 26.2%
- **Computer Software:** 9.6%
- **Computer & Network Security:** 6.5%
- **Financial Services:** 4.5%
- **Hospital & Health Care:** 2.7%
- **Higher Education:** 2.5%
- **Banking:** 2.2%
- **Automotive:** 1.8%
- **Retail:** 1.8%
- **Management Consulting:** 1.6%
- **Other:** 40.7%

---
## Alternatives

### Alternatives to Crowd

- [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1227 reviews)
- [Auth0](https://www.g2.com/products/auth0/reviews) — 4.3/5 stars (268 reviews)
- [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews) — 4.6/5 stars (1197 reviews)
- [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) — 4.5/5 stars (515 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3972 reviews)
- [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2048 reviews)
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- [NordPass Business](https://www.g2.com/products/nordpass-business/reviews) — 4.5/5 stars (642 reviews)

### Alternatives to Microsoft Entra ID

- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3972 reviews)
- [CyberArk Workforce Identity](https://www.g2.com/products/cyberark-workforce-identity/reviews) — 4.5/5 stars (130 reviews)
- [OneLogin](https://www.g2.com/products/onelogin/reviews) — 4.4/5 stars (290 reviews)
- [IBM Verify CIAM](https://www.g2.com/products/ibm-verify-ciam/reviews) — 4.3/5 stars (187 reviews)
- [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1227 reviews)
- [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) — 4.5/5 stars (515 reviews)
- [1Password](https://www.g2.com/products/1password/reviews) — 4.6/5 stars (1795 reviews)
- [Ping Identity](https://www.g2.com/products/ping-identity/reviews) — 4.4/5 stars (119 reviews)
- [Auth0](https://www.g2.com/products/auth0/reviews) — 4.3/5 stars (268 reviews)
- [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2048 reviews)

---
## Top Discussions

### Crowd

No discussions available for this product.

### Microsoft Entra ID

- Title: [How good is Microsoft authenticator app?](https://www.g2.com/discussions/how-good-is-microsoft-authenticator-app) — 4 comments
  > **Top comment:** "excellent and well trusted"
- Title: [Can Microsoft authenticator app be hacked?](https://www.g2.com/discussions/can-microsoft-authenticator-app-be-hacked) — 3 comments
  > **Top comment:** "Microsoft Authenticator is mostly second part in two factor authentication & then also code is also refreshed every 30 second or notification with limited..."
- Title: [Which is better Google Authenticator or Microsoft authenticator?](https://www.g2.com/discussions/which-is-better-google-authenticator-or-microsoft-authenticator) — 3 comments, 1 upvote
  > **Top comment:** "Microsoft Authenticator "
- Title: [Is Azure Active Directory SaaS or PaaS?](https://www.g2.com/discussions/is-azure-active-directory-saas-or-paas) — 2 comments
  > **Top comment:** "Azure Active Directory (Azure AD) is primarily a SaaS (Software-as-a-Service) offering provided by Microsoft as a cloud-based identity and access management..."
- Title: [What is Microsoft Azure Active Directory used for?](https://www.g2.com/discussions/what-is-microsoft-azure-active-directory-used-for) — 1 comment, 1 upvote
  > **Top comment:** "It is a cloud-based identity and access management service  designed by Microsoft to help organizations manage and secure user identities and access to..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/crowd-vs-microsoft-entra-id)