Crossover for Work's Worksmart app is a required application for those working within the Crossover organizational structure of remote employees. The Worksmart tool is a little black/green app that sits on a desktop and captures user behavior on a computer, which includes: screenshots of the desktop, photos of the person sitting at the computer, the name of the apps being used, the number of mouse clicks, and the number of keystrokes. This information is then relayed to a backend where managers and Crossover's own productivity team reviews time cards (set in 10 minute increments) to give insights if the remote employee is doing work or slacking off. Idle activity is treated as idle and is not paid for. Websites/apps can be categorized, and productivity scores are uploaded and reviewed. Review collected by and hosted on G2.com.
It made me optimize my time, as I knew that I needed to be focused entirely on the task. Review collected by and hosted on G2.com.
I love the transparency of working w/Crossover - From an employees perspective you have transparency into your work and hours. Want to know how to be better at your job? See what you spend most of your time on? Crossover analytics can help take you to the next level. From an employers perspective - nothing is harder than trying to find good talented sales reps. Crossover screens candidates who go through a very rigorous vetting process - & they manage the HR side of not only finding your talent but managing your talent as well.
This frees you and your executive team up to take your business to the next level. Review collected by and hosted on G2.com.
Nothing negative as of yet. Very responsive team. If I need to recommend something It would be to be something along the lines of helping your candidates manage multiple offers. This part can be a bit confusing in the beginning. I'd also like to see each of the reps faces in the "team" room sitting on the computers. :) Help to personalize the experience a bit more. Review collected by and hosted on G2.com.