Crossover for Work was not optional for me, so I cannot say I was "solving any problems." It solved a problem defined by upper executive leadership, which was an issue of: "want to harness a remote workforce, but we don't trust them to work at home at their desks, so we need to spy on them for every little thing they do."
The benefits they'll realize are great. They get workers who are greatly unhappy with their work life balance because there isn't any.
But as an end user (and yet, still a manager of a team), god, I'm so glad I've been out of that hellhole. Review collected by and hosted on G2.com.