Conviva Operational Data Platform Features
Metrics (9)
Sessions - Digital Analytics
Based on 47 Conviva Operational Data Platform reviews. Accurately measure total web traffic and present data elegantly.
Engagement
Based on 45 Conviva Operational Data Platform reviews. Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc.
Entry and Exit Pages
Based on 45 Conviva Operational Data Platform reviews. Accurately determine where most people enter your site and where they leave and present data elegantly.
Standard Event Tracking
Software automatically tracks standard user actions. This feature was mentioned in 45 Conviva Operational Data Platform reviews.
Custom Event Tracking
Able to set up custom variables to track any user activity on the site. This feature was mentioned in 47 Conviva Operational Data Platform reviews.
Retention
Accurately measure bounce rate. This feature was mentioned in 44 Conviva Operational Data Platform reviews.
Return
Track user return rates and related metrics. This feature was mentioned in 44 Conviva Operational Data Platform reviews.
Conversions
Track what proportion of users convert via a certain action. This feature was mentioned in 44 Conviva Operational Data Platform reviews.
Funnels
See how many users proceed down a certain path to conversion. 43 reviewers of Conviva Operational Data Platform have provided feedback on this feature.
Reporting (7)
Real-Time Reporting
As reported in 46 Conviva Operational Data Platform reviews. Obtain live data for who is currently accessing your site.
Trending
Based on 43 Conviva Operational Data Platform reviews. Report on how any user activity has changed over time.
Retroactive Reporting
Based on 43 Conviva Operational Data Platform reviews. Report on user activity in the past and set up predictive models for the future.
Segmentation
Based on 43 Conviva Operational Data Platform reviews. Break down a population of users by demographics, sequence actions, time, and able to build custom segments.
Mobile Reporting
Analytic tools are also available for mobile and tablet versions of websites. This feature was mentioned in 42 Conviva Operational Data Platform reviews.
Unification Across Devices
As reported in 42 Conviva Operational Data Platform reviews. Able to unify user data across devices, recognizing returning users.
Custom Reports and Dashboards
Allows users to easily build customized reports and dashboards. 43 reviewers of Conviva Operational Data Platform have provided feedback on this feature.
Other (6)
User Data
Able to access user-specific data such as location, language, gender, and activity while on the site. This feature was mentioned in 40 Conviva Operational Data Platform reviews.
Site Search Reporting
Based on 39 Conviva Operational Data Platform reviews. Report on keywords used in internal searches.
Load Time Monitoring
Track load times on different devices and systems. This feature was mentioned in 40 Conviva Operational Data Platform reviews.
Campaign Tracking
Analyze inbound marketing traffic to identify which campaigns are working best. This feature was mentioned in 40 Conviva Operational Data Platform reviews.
E-Commerce
Track revenue and transactions. This feature was mentioned in 40 Conviva Operational Data Platform reviews.
Administration Alerts
System can self-monitor critical metrics and alert administrators when they reach concerning levels. 39 reviewers of Conviva Operational Data Platform have provided feedback on this feature.
Administration (4)
API / Integrations
As reported in 40 Conviva Operational Data Platform reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
QA Testing
Able to test that event and variable setup are reporting data accurately. 38 reviewers of Conviva Operational Data Platform have provided feedback on this feature.
Performance and Reliability
As reported in 38 Conviva Operational Data Platform reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond.
User, Role, and Access Management
As reported in 38 Conviva Operational Data Platform reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Product Analytics (8)
Account-Level Analytics
As reported in 18 Conviva Operational Data Platform reviews. Ability to see analytics at the account level.
User-Level Analytics
As reported in 17 Conviva Operational Data Platform reviews. Ability to see analytics at the user level.
Segmentation
Ability to compare usage across segments such as role, company size, etc. This feature was mentioned in 18 Conviva Operational Data Platform reviews.
Funnels
Based on 18 Conviva Operational Data Platform reviews. See how users move though a product via grouped page sequences
Alerts
As reported in 18 Conviva Operational Data Platform reviews. Receive automated alerts and reports based on gains or losses in performance.
Multi-Product Analytics
View analytics for multiple products in a single dashboard, including cross-product engagement This feature was mentioned in 18 Conviva Operational Data Platform reviews.
User Scoring
As reported in 18 Conviva Operational Data Platform reviews. Scores customers and visitors to identify at-risk or thriving accounts.
Integrations
As reported in 17 Conviva Operational Data Platform reviews. Breadth and functionality of integrations with third-party products.
Experience (2)
Real-Time Monitoring
As reported in 23 Conviva Operational Data Platform reviews. Provides users with real-time information on how individuals are using accessibility accomodation tools to interact with the site or application.
Behavioral Analysis
As reported in 22 Conviva Operational Data Platform reviews. Allow administrators to gain valuable insights related to end-user behavior.
Management (2)
Content Management
As reported in 21 Conviva Operational Data Platform reviews. Monitors web-content ensuring all assets and resources are displayed as intended, alerting administrators as issues arise.
Alerts
As reported in 23 Conviva Operational Data Platform reviews. Alert over email, text, phone call, or more to multiple parties.
Performance (3)
Uptime Monitoring
Generates alerts for whenever a website or application goes down, experiences an error, makes a major change, or other events. 22 reviewers of Conviva Operational Data Platform have provided feedback on this feature.
Performance Monitoring
Provides tools to track and measure application or website performance. 22 reviewers of Conviva Operational Data Platform have provided feedback on this feature.
Issue Tracking
Track problems and manage resolutions related to end-user experience issues. This feature was mentioned in 22 Conviva Operational Data Platform reviews.
Agentic AI - Product Analytics (4)
Autonomous Task Execution
As reported in 12 Conviva Operational Data Platform reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 11 Conviva Operational Data Platform reviews.
Adaptive Learning
Based on 12 Conviva Operational Data Platform reviews. Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting 11 reviewers of Conviva Operational Data Platform have provided feedback on this feature.
Agentic AI - Digital Analytics (4)
Autonomous Task Execution
Based on 33 Conviva Operational Data Platform reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
Based on 33 Conviva Operational Data Platform reviews. Works across multiple software systems or databases
Proactive Assistance
As reported in 33 Conviva Operational Data Platform reviews. Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives 33 reviewers of Conviva Operational Data Platform have provided feedback on this feature.
Agentic AI - Digital Experience Monitoring (DEM) (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 16 Conviva Operational Data Platform reviews.
Multi-step Planning
As reported in 16 Conviva Operational Data Platform reviews. Ability to break down and plan multi-step processes
Cross-system Integration
Based on 16 Conviva Operational Data Platform reviews. Works across multiple software systems or databases
Adaptive Learning
As reported in 16 Conviva Operational Data Platform reviews. Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation This feature was mentioned in 16 Conviva Operational Data Platform reviews.
Proactive Assistance
As reported in 16 Conviva Operational Data Platform reviews. Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives This feature was mentioned in 16 Conviva Operational Data Platform reviews.
Technology Glossary Features
View definitions of the features and discover new technology terms.
Issue tracking is a system that registers all issues in a centralized repository as they are reported by customers. Learn more about the different types of issue tracking software and how organizations can utilize them.
Mobile reporting is a business intelligence solution that allows users to access analytics on mobile devices. Learn more about the benefits and uses.
Promotional messages are used by businesses to advertise a product, event, or special offer to their customers. Learn more about promotional messages, their best practices, and how marketers can create promotional campaigns with SMS marketing software.


