# Convertize.io Reviews **Vendor:** Glassbox **Category:** [A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools) **Average Rating:** 3.0/5.0 **Total Reviews:** 4 ## About Convertize.io Convertize is the A/B testing tool that makes it easy to increase your conversions. Edit, test, and optimize your website, page-by-page - without coding or statistics. By setting goals and testing your content, you can generate more sales and more revenue, without paying for more adds. MOST POPULAR A/B TESTING FEATURES: ∙The drag-and-drop SmartEditor™ allows you to edit pages without touching a single line of code. ∙The built-in Hybrid Statistics Engine does all the calculations for you, combining two kinds of A/B testing statistics to find winners, fast ∙ Autopilot manages your traffic, sending more visitors to your best-performing pages - so that you can run tests with complete peace of mind. ∙SmartPlugins™ make it quick and easy to add dynamic text, personalization, geolocation and persuasive notifications to you webpages CONVERSION RATE OPTIMIZATION FOR ANY WEBSITE: Convertize makes it possible for any business to optimize their website. You set your own goals by tracking clicks or setting a target URL so you know exactly what to do to increase conversions. The platform takes care of the technical side of your A/B tests, so yo can focus on creating great content. ## Convertize.io Reviews ### 1. Support went on vacation and never came back. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Convertize.io?** Nothing. The software doesn't work properly (Convertize A/B testing software, which was acquired by GlassBox). Since GlassBox acquired them, their support has gone AWOL. **What do you dislike about Convertize.io?** Absolutely the worst SaaS service I've ever used. It's understandable that software sometimes doesn't work properly, which was often the case with Convertize, but what drives me mad is that in the last six months, the wait time to hear back from a submitted support ticket is usually more than a week and requires me to follow up just to get a reply. Then the lazy half arsed reply that usually comes is "Sorry for the delayed reply. We'll look into it and get back to you." But they never actually do get back to me. It seems that since GlassBox took over, their support staff has changed. Whatever the case, they are extremely lax at managing their customer support functions. The support person clearly doesn't care, and whoever manages the support function definitely doesn't care. They seem severely understaffed and are lacking basic work ethic. Sign up at your own risk. Software issues: 1. A basic campaign that I set up with two variants was tracking less than 5% of my actual traffic and conversions. Support never replied til I followed up. Then gave their typical "We'll get back to you" line, which they never followed up on for a week, so I have just canceled my subscription. 2. I set up a 3 variants test. The software was not showing the 3rd variant to any website visitors. Convertize support said "We'll get back to you." and when I followed up two weeks later, the reply was, "We're still looking into this." - Did the whole company go on a month long vacation to a remote island with no internet? I'll be switching to VWO and I highly recommend anyone considering Convertize to steer well clear of them and look into VWO, Optimizely and all the other options if you want your support tickets responded to within 24-48 hours, as is the normal expectation from every other B2B SaaS product in the entire world. **What problems is Convertize.io solving and how is that benefiting you?** Trying to optimize conversion rates on my eCommerce website. Benefits have been zero. There are many better options out there, like VWO, Optimizely and a whole host of others. ### 2. Works like a charm **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2020 **What do you like best about Convertize.io?** Easy setup of A/B tests with a clear view of the results. Also like the auto pilot which helps increasing the setup conversions **What do you dislike about Convertize.io?** Although the pricing is linked to the amount of monthly visitors, I'm somehow hitting my monthly visitor target of my pricing plan very fast (especially compared to my Google analytics stats) Therefor it feels as pageviews are being calculated instead of visitors. **What problems is Convertize.io solving and how is that benefiting you?** Testing which copy is most successful to use for buttons / headers etc. Figuring out which landingspages convert the best in our headers Figuring out which existing buttons / landingpages do not convert at all in terms of clicks **Official Response from Philippe Aimé ✔:** > Thank you for taking the time to leave such a great review! We are glad a/b tests are helping you increase conversions. It is good to hear you appreciate the easy set-up, clear view of the results and Autopilot: offering businesses an easy way to perform a/b tests to improve their website is what we built Convertize for! We also recently updated our pricing, making it much more affordable to do large tests. Thank you also for sharing that you are experiencing a discrepancy with your monthly visitor count. Our plans are indeed linked to unique monthly visitors, and we use cookies to count them. We are more than happy to look at the discrepancy that you’re experiencing in more detail with you. Can you let us know the visitor count you expect to see? You can contact us using the in-app chat support (click the blue bubble on the bottom right). I look forward to hearing from you! ### 3. Recommended tool for starter businesss **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2019 **What do you like best about Convertize.io?** Convertize is easy to use, everything is clear there even if you're not experienced in marketing and using tools - You can find lots of tips which can make your bussines growing faster than before - Even free package gives me exactly what I need. **What do you dislike about Convertize.io?** Most other testing solutions offer more features, but ... do you really need them? Except for very large corporate accounts which are probably looking into solutions as Optimizely, Scenario offers all the essentials for AB testing you need. **What problems is Convertize.io solving and how is that benefiting you?** A/b testing and experimentation **Official Response from Philippe Aimé ✔:** > Thank you for sharing such positive feedback with us! We are glad that you like the ease of use and clear interface. We built Convertize to make a/b testing available for any business - of any size and with any level of experience with a/b testing or marketing tools in general. ### 4. Finally an optimisation solution that guides you what to do based on your specific context **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2017 **What do you like best about Convertize.io?** It's good to see a fresh approach to optimisation. The Pros: - Scenario is packed with more than 200 very concrete persuasion principles and neuromarketing tactics based on scientific research and previous testing. Based on your specific context, the solution will suggest optimisation approaches most likely to achieve the best possible results for you. - Almost as easy to use as an iphone: The solution is very intuitive and guides you based on some key questions you are asked in the beginning (about some data required for optimisation) and/or the data (analysed by Scenario) from your Google Analytics (Scenario connects seamlessly with Analytics) through the entire optimisation process. -> No more guesswork - The visual editor is excellent. - Except for placing one line of code on your website, you can do everything without a web developer or IT support. - Even the free package offers FINALLY enough visitors (30 000) to be statistically relevant (statistical power and significance) in the majority of situations. And for 9 Euro / month you get 50 000 visitors You have either to pay a multiple of this with other solutions (currently 155 USD with VWO (30 000 visitors), AB Tasty 249 Euro (50 000 visitors)) or you get a ridiculous 10 000 visitors (VWO) which means you need to get a conversion uplift of 30% in order to have a statistically relevant results... If you achieve this on a regular basis, talk to me and I will have business for you :). . - What I also like is that even if you do not have enough traffic for statistically relevant testing, you still can optimise your site. **What do you dislike about Convertize.io?** The Cons: - Most other testing solutions offer more features, but ... do you really need them? Except for very large corporate accounts which are probably looking into solutions as Optimizely, Scenario offers all the essentials for website optimisation you need. - There are currently still some minor glitches (as the solution is quite new), but they are very reactive and have implemented already a lot of fixes. **Recommendations to others considering Convertize.io:** If you - have recognised that optimisation comes BEFORE traffic acquisition, - have a blog, an ecommerce, a subscription site or a lead generation site, - have some experience or little to none experience with conversion optimisation and persuasion science, then Scenario is most probably the right solution for you. **What problems is Convertize.io solving and how is that benefiting you?** I'm a marketer with no IT knowledge. I have optimised blogs, travel sites, e-commerce sites and lead generation sites for higher conversions using the principles in Scenario. Without having to write a line of code :). **Official Response from Philippe Aimé ✔:** > Many thanks for taking the time to leave such elaborate positive feedback! Convertize is designed by experts in marketing psychology and we're happy to hear you like our persuasion tactics that are both concrete and based on scientific research. Convertize suggests implementation of those tactics that suit your website. It's also good to hear that you like the intuitive interface and visual editor. Convertize is for anyone, no matter how much or little experience you have with neuromarketing and optimization or how little IT knowledge. We listen to our users and their suggestions for improvement are of invaluable importance to us. Please keep sharing them! ## Convertize.io Discussions - [What is Convertize used for?](https://www.g2.com/discussions/what-is-convertize-used-for) - [View Convertize.io pricing details and edition comparison](https://www.g2.com/products/convertize-io/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+15%3A31%3A42+-0500&secure%5Bsession_id%5D=c7995c08-7dc3-4fe4-b676-da808555ab54&secure%5Btoken%5D=fdcdd50a61ea97f9edf78ececbb125b91b8145335fabd76d37b058556466ec59&format=llm_user) ## Convertize.io Features **Computing** - WYSIWYG - AI/Machine Learning - Little to No Coding **Experimental Design** - Multivariate testing capacities - Concurrent Testing - Mobile Testing **Analytics** - Reporting and Analytics - Heatmaps **Agentic AI - A/B Testing** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance ## Top Convertize.io Alternatives - [VWO Testing](https://www.g2.com/products/wingify-vwo-testing/reviews) - 4.4/5.0 (913 reviews) - [Optimizely Web Experimentation](https://www.g2.com/products/optimizely-web-experimentation/reviews) - 4.2/5.0 (401 reviews) - [AB Tasty](https://www.g2.com/products/ab-tasty/reviews) - 4.4/5.0 (404 reviews)