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Content Cloud Reviews & Product Details

Zywave Content Cloud is a comprehensive content ecosystem that insurance agencies and brokers offer to clients as a value-added service and use to train internal staff. It provides more than 11,000 expertly vetted resources, including materials for cyber liability, employee benefits, human resources, personal lines coverage, risk management, state & federal compliance, and wellness concerns—all customizable to your agency’s brand experience and constantly refreshed to meet current requirements. With Content Cloud, you can: • Win new business and grow existing client relationships with thought leadership and expertise • Help clients understand the nuances of insurance coverage and keep their employees safe • Upskill your staff, including new producers • Integrate training materials into your agency’s client relationship workflows Key features include: • References and resources for all major lines in the insurance industry, including commercial property & casualty, workers compensation, employee benefits, cyber liability, personal property & casualty, and more • Workforce compliance library, with materials to meet Department of Labor and OSHA requirements along with state-based standards • A comprehensive worker safety program to help businesses mitigate risks and insurance exposures • Content covering a wide variety of specialized industries • Continuous updates of materials • Expert reviews, validation, and tagging to simplify access for clients and internal agency staff • Intelligent search capabilities to surface the right resources to users at the right time, with minimal browsing • Flexible options for customizing content, sharing it with clients, and integrating it into insurance agency workflows

Seller

Zywave

Product Description

Overview by

Laura Ubbelohde

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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Content Cloud Media

Content Cloud Demo - Broker Briefcase Benefits - Smart Content

Producers spend 30+ hours a month just looking for the resources they need to do their jobs. Now the most relevant content for your unique audience is dynamically recommended using advanced software and machine learning.

Content Cloud Demo - Broker Briefcase Benefits - Content Delivery

Find and deliver the resources you’re looking for faster with a comprehensive set of features designed to help you get the most out of your content.

Content Cloud Demo - Broker Briefcase Benefits - Content Topics

Empower your team with the industry's largest library of employee benefits resources. Complete with videos, guides, checklists and more, there is a solution for every HR, wellness, employee benefits and compliance concern.

Content Cloud Reviews (15)

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Shashank G.

Cyber Security Architecture

Small-Business (50 or fewer emp.)

7/23/2024

"Broker Briefcase Benefits is a Valuable Resource for Insurance Agencies"

4.5/5

What do you like best about Content Cloud?

Broker Briedcase Benefits offers great resources for prepping meetings, helping you secure positive outcomes Provides material to prepare employees for new benefits options like HSAs and HRAs. Review collected by and hosted on G2.com.

What do you dislike about Content Cloud?

Some users wish for better integration into their routine, but overall its a solid tool. Review collected by and hosted on G2.com.

What problems is Content Cloud solving and how is that benefiting you?

Broker Briefcase benifits offers very good resources for prepping meetings and helping us secure positive outcomes. Also it provides material to prepare employees for new benefits options like HRAs and HSAs. It is also highly appriciated by small and middle-cap clients without full HR suits. It also offers legally proofed, agency-branded documents, videos, and posters. Review collected by and hosted on G2.com.

jodi m.

Small-Business (50 or fewer emp.)

3/14/2024

"Client Access"

3.5/5

What do you like best about Content Cloud?

the ability for the client to access education information Review collected by and hosted on G2.com.

What do you dislike about Content Cloud?

Clients still call/don't understand the site Review collected by and hosted on G2.com.

Keegan G.

Marketing & Business Development Manager

Mid-Market (51-1000 emp.)

10/18/2021

"My go-to for employee benefits content"

4/5

What do you like best about Content Cloud?

It's a great place to find content on employee benefits. There are current articles specific to your state, demographic, etc. Everything can be branded for you as well. There is a wide range of topics and there are new articles coming out constantly. Review collected by and hosted on G2.com.

What do you dislike about Content Cloud?

Some of the content is dry, but that could just be employee benefits... Spicing up the language in the articles is a good move. The content isn't always exactly what I need, sometimes it answers a few of the questions I need answered and leaves out important ones. It's great that it can be branded with your company's name, but the overall design is nothing to phone home about. Review collected by and hosted on G2.com.

Recommendations to others considering Content Cloud:

Make sure you put your company's name on everything! Review collected by and hosted on G2.com.

What problems is Content Cloud solving and how is that benefiting you?

Coming up with relevant content for the insurance industry, it's beneficial to search a new topic and find an article on the subject you're trying to educate on. I also receive emails when new articles are published, which is super convenient. Review collected by and hosted on G2.com.

Verified User in Insurance

Small-Business (50 or fewer emp.)

10/29/2020

"Two years with Broker Briefcase"

4/5

What do you like best about Content Cloud?

The ability to market to larger clients from a smaller agency that now appears larger than life. Review collected by and hosted on G2.com.

What do you dislike about Content Cloud?

Health Plan Benchmark report is a great tool but has too many limiting factors,to make it truly useful for clients Review collected by and hosted on G2.com.

Recommendations to others considering Content Cloud:

Zywave must commit to a dedicated individual to assist with the implementation, set up and roll out with a dedicated administrator on the agency side. Otherwise, it's impossible for one to navigate the process alone. Review collected by and hosted on G2.com.

What problems is Content Cloud solving and how is that benefiting you?

Outreach to new client prospects with targeted and specified content has been well received and successful since implementation. Review collected by and hosted on G2.com.

Verified User in Insurance

Small-Business (50 or fewer emp.)

10/2/2020

"Everything in fine exept it is difficult to search for clients"

3.5/5

What do you like best about Content Cloud?

It allows you to brand it as if it is something we produced. Review collected by and hosted on G2.com.

What do you dislike about Content Cloud?

It has so many features that is so difficult to find what I want. Review collected by and hosted on G2.com.

Recommendations to others considering Content Cloud:

If you want something professional to show it to the clients, and you are tired of googling everything, this is it. You really have to utilize it to get every penny you paid for. Review collected by and hosted on G2.com.

What problems is Content Cloud solving and how is that benefiting you?

If client wants something that looks office, briefcase does offer that. Review collected by and hosted on G2.com.

Verified User in Insurance

Mid-Market (51-1000 emp.)

10/13/2020

"Strong platform for benefits sales and service"

4/5

What do you like best about Content Cloud?

It is very user friendly and they continue to innovate and push the product forward. It contains an incredible library of resources that can easily be delivered to buyers and potential buyers of service. Review collected by and hosted on G2.com.

What do you dislike about Content Cloud?

The biggest concern I have with zywave is the number of competitors that also use the tool which is a credit to their success and value. Review collected by and hosted on G2.com.

Rebecca McLennan B.

President

Small-Business (50 or fewer emp.)

4/16/2020

"Expensive but useful"

3.5/5

What do you like best about Content Cloud?

The broker briefcase is very useful - you can prepare a fleet program and minutes and it looks very professional. The new things they are working on are helpful too. Review collected by and hosted on G2.com.

What do you dislike about Content Cloud?

Very expensive. Billing is difficult. You have to sign up for products you may not need to get products you do need. Review collected by and hosted on G2.com.

Michelle M.

Director of Operations

Small-Business (50 or fewer emp.)

5/2/2019

"One stop shop for all your P&C materials"

5/5

What do you like best about Content Cloud?

There are tons of articles and information on all things Property & Casualty. We can always find an short article or information sheet on whatever topic is hot with our client. We include one piece of marketing material (they allow you to brand the pieces with your own logo!) with each client communication or renewal. You can also set up emailing campaigns on a specific topic for the next year - set it and forget it! Review collected by and hosted on G2.com.

What do you dislike about Content Cloud?

They assign a Zywave rep to you once you commit, and our person was relentless in getting usto use their services... it's almost like they get a bonus if they can get you "off and running". Something must be motivating that person because they were very persistent to get everyone trained and get the first campaign set up. I admit, we were a little slower than we wanted, but that should be our problem. Review collected by and hosted on G2.com.

Recommendations to others considering Content Cloud:

If you are looking to beef up your marketing efforts and provide educational materials to your staff and clients, this is a phenomenal resource to try. Review collected by and hosted on G2.com.

What problems is Content Cloud solving and how is that benefiting you?

We include one piece of marketing material (they allow you to brand the pieces with your own logo!) with each client communication or renewal. You can also set up emailing campaigns on a specific topic for the next year - set it and forget it! Makes you look like you have a big marketing department behind you when you really don't have a single person in your office dedicated to just marketing. Review collected by and hosted on G2.com.

Mallory W.

Benefits Analyst

Insurance

Mid-Market (51-1000 emp.)

11/21/2017

"Broker Briefcase Benefits Reveiw"

4/5

What do you like best about Content Cloud?

You can find just about anything from IRS guidelines, ACA reporting as well as the norm in the industry. This is a very helpful tool when you want to do a quick search Review collected by and hosted on G2.com.

What do you dislike about Content Cloud?

You have to know exactly what it is you are searching for. You cannot type something similar and expect to sift through a bunch of information. Since there is so much, it can be time-consuming Review collected by and hosted on G2.com.

Recommendations to others considering Content Cloud:

Make sure you have a general idea of what you are looking for. Otherwise, since there is so much information, this can be time consuming. Review collected by and hosted on G2.com.

What problems is Content Cloud solving and how is that benefiting you?

This is a one-stop shop for items that you may not know for sure but has helpful articles to share and get a better idea of different topics. Review collected by and hosted on G2.com.

Julie U.

Client Representative

Insurance

Enterprise (> 1000 emp.)

8/1/2017

"Broker Briefcase is a fantastic resource to pull informational pieces to present to clients"

5/5

What do you like best about Content Cloud?

The site is extremely user friendly and I have never not found a piece of information that I was looking for. Broker Briefcase features the latest trends in benefits as well. I like that it has informational pieces that are current to out of state clients. It is very easy to find information, download it, and send it over to clients. I also like that the videos can be sent straight to an employee or to Human Resources. Review collected by and hosted on G2.com.

What do you dislike about Content Cloud?

I have not found anything bad about Broker Briefcase. It provides us so many resources to present to clients and is always up to date with the latest changes that are happening within healthcare. The only dislike I would say is that sometimes I cannot find what I am looking for to send to a client and have to go to another site like this to find the information I am looking to send out. Review collected by and hosted on G2.com.

Recommendations to others considering Content Cloud:

A great resource for information to send to clients and become more knowledgeable on subjects yourself. Review collected by and hosted on G2.com.

What problems is Content Cloud solving and how is that benefiting you?

Giving informational pieces to clients for them to become more informative on topics such as: COBRA, FMLA, Wellness, Compliance, etc. I always go to Broker Briefcase to look up information on a subject I am not 100% familiar with. It is a great source for me, especially when clients are from out of state and I can find informational pieces to share with them regarding the state that the company resides in. Review collected by and hosted on G2.com.