The G2 on Conga CPQ

Conga CPQ Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Conga CPQ, seamlessly integrating with existing platforms and customizable workflows. (6 mentions)

Users appreciate the seamless integrations of Conga CPQ with various platforms, enhancing flexibility and ease of use. (5 mentions)

Users appreciate the easy integrations of Conga CPQ, seamlessly connecting with platforms like Salesforce to enhance productivity. (3 mentions)

Users value the flexibility of Conga CPQ for customizations, enhancing operations and adapting to unique business needs. (3 mentions)

Users value the advanced pricing functionality of Conga CPQ, enhancing customization and flexibility for managing quotes. (3 mentions)

Users value the seamless integration and customization of Conga CPQ, enhancing their sales processes effectively. (2 mentions)

Users find difficult customization with Conga CPQ time-consuming and often require a developer for effective implementation. (3 mentions)

Users face limited customization options with Conga CPQ, often requiring developer assistance for tailored solutions. (3 mentions)

Users report slow performance with Conga CPQ, leading to inefficient contract generation and processing delays. (3 mentions)

Users find the license cost expensive, leading to high implementation and operational expenses for Conga CPQ. (2 mentions)

Users find a lack of guidance in Conga CPQ, hindering their ability to utilize its full potential. (2 mentions)

Users find complex implementation challenging, needing time and developer assistance, with inadequate support to ease the process. (1 mentions)

Top Pros or Advantages of Conga CPQ

1. Ease of Use

Users value the ease of use of Conga CPQ, seamlessly integrating with existing platforms and customizable workflows.

See 6 mentions

See Related User Reviews

Manjunath V.

Enterprise (> 1000 emp.)

4.0/5

"Conga for Life Insurance Quote Management"

What do you like about Conga CPQ?

Conga brings lot of ease and flexibility in managing life insurance qoute management process. We are integrated conga to our salesforce crm applicatio

Mounika Y.

Mid-Market (51-1000 emp.)

5.0/5

"Review on Conga CPQ"

What do you like about Conga CPQ?

It is ease to use and to integrate, Conga CPQ integration with Saleforce and Other Cloud-based platforms are seemless. It allows us to be customized t

2. Integrations

Users appreciate the seamless integrations of Conga CPQ with various platforms, enhancing flexibility and ease of use.

See 5 mentions

See Related User Reviews

Manjunath V.

Enterprise (> 1000 emp.)

4.0/5

"Conga for Life Insurance Quote Management"

What do you like about Conga CPQ?

Conga brings lot of ease and flexibility in managing life insurance qoute management process. We are integrated conga to our salesforce crm applicatio

Mounika Y.

Mid-Market (51-1000 emp.)

5.0/5

"Review on Conga CPQ"

What do you like about Conga CPQ?

It is ease to use and to integrate, Conga CPQ integration with Saleforce and Other Cloud-based platforms are seemless. It allows us to be customized t

3. Easy Integrations

Users appreciate the easy integrations of Conga CPQ, seamlessly connecting with platforms like Salesforce to enhance productivity.

See 3 mentions

See Related User Reviews

Ebonee W.

Mid-Market (51-1000 emp.)

4.5/5

"I think we are under utilizing Conga in our org"

What do you like about Conga CPQ?

Generally the ease of use, it integrates well with our current custom platform build.

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Generating contracts through Conga"

What do you like about Conga CPQ?

It's easy to use and can directly generate contracts from the pipeline through integration with the CRM. Convenient to use every time.

4. Flexibility

Users value the flexibility of Conga CPQ for customizations, enhancing operations and adapting to unique business needs.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Developer and configuration engineer implemented Conga CPQ"

What do you like about Conga CPQ?

Flexible for customizations. Has advanced Pricing functionality.

Manjunath V.

Enterprise (> 1000 emp.)

4.0/5

"Conga for Life Insurance Quote Management"

What do you like about Conga CPQ?

Conga brings lot of ease and flexibility in managing life insurance qoute management process. We are integrated conga to our salesforce crm applicatio

5. Pricing Optimization

Users value the advanced pricing functionality of Conga CPQ, enhancing customization and flexibility for managing quotes.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Developer and configuration engineer implemented Conga CPQ"

What do you like about Conga CPQ?

Flexible for customizations. Has advanced Pricing functionality.

Sunil Kumar S.

Enterprise (> 1000 emp.)

5.0/5

"Technical Architect - Conga CPQ"

What do you like about Conga CPQ?

Advanced pricing and discounting, Integration with Salesforce,Document Generation, Good Customer Support, Easy to use

6. Customer Relationship Management

Users value the seamless integration and customization of Conga CPQ, enhancing their sales processes effectively.

See 2 mentions

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Sunil Kumar S.

Enterprise (> 1000 emp.)

5.0/5

"Technical Architect - Conga CPQ"

What do you like about Conga CPQ?

Advanced pricing and discounting, Integration with Salesforce,Document Generation, Good Customer Support, Easy to use

Mounika Y.

Mid-Market (51-1000 emp.)

5.0/5

"Review on Conga CPQ"

What do you like about Conga CPQ?

It is ease to use and to integrate, Conga CPQ integration with Saleforce and Other Cloud-based platforms are seemless. It allows us to be customized t

Top Cons or Disadvantages of Conga CPQ

1. Difficult Customization

Users find difficult customization with Conga CPQ time-consuming and often require a developer for effective implementation.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Developer and configuration engineer implemented Conga CPQ"

What do you dislike about Conga CPQ?

A complex solution, takes time to learn it. Customizations requires a developer. Support is not great.

Ebonee W.

Mid-Market (51-1000 emp.)

4.5/5

"I think we are under utilizing Conga in our org"

What do you dislike about Conga CPQ?

I think we have a lot of room to grow, I don't think we are taking advantage of the knowledge base and trainings to make sure we are taking full advan

2. Limited Customization

Users face limited customization options with Conga CPQ, often requiring developer assistance for tailored solutions.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Developer and configuration engineer implemented Conga CPQ"

What do you dislike about Conga CPQ?

A complex solution, takes time to learn it. Customizations requires a developer. Support is not great.

Ebonee W.

Mid-Market (51-1000 emp.)

4.5/5

"I think we are under utilizing Conga in our org"

What do you dislike about Conga CPQ?

I think we have a lot of room to grow, I don't think we are taking advantage of the knowledge base and trainings to make sure we are taking full advan

3. Slow Performance

Users report slow performance with Conga CPQ, leading to inefficient contract generation and processing delays.

See 3 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Game changer"

What do you dislike about Conga CPQ?

Stability and processing time should be improved

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Generating contracts through Conga"

What do you dislike about Conga CPQ?

It can take a while to generate the contract and might sometimes not work out as efficiently.

4. Expensive

Users find the license cost expensive, leading to high implementation and operational expenses for Conga CPQ.

See 2 mentions

See Related User Reviews

Manjunath V.

Enterprise (> 1000 emp.)

4.0/5

"Conga for Life Insurance Quote Management"

What do you dislike about Conga CPQ?

Conga lags bot in technical support, product documentation. Since resources are limited implementation cost is getting high and operational cost spike

Sunil Kumar S.

Enterprise (> 1000 emp.)

5.0/5

"Technical Architect - Conga CPQ"

What do you dislike about Conga CPQ?

Performance issues, Customization challenges, Expensive license cost

5. Lack of Guidance

Users find a lack of guidance in Conga CPQ, hindering their ability to utilize its full potential.

See 2 mentions

See Related User Reviews

Ebonee W.

Mid-Market (51-1000 emp.)

4.5/5

"I think we are under utilizing Conga in our org"

What do you dislike about Conga CPQ?

I think we have a lot of room to grow, I don't think we are taking advantage of the knowledge base and trainings to make sure we are taking full advan

Mounika Y.

Mid-Market (51-1000 emp.)

5.0/5

"Review on Conga CPQ"

What do you dislike about Conga CPQ?

Conga Services team would have more responsive and reliable to offer customized solutions. The Conga CPQ trainings are hgh level, which don't cover al

6. Complex Implementation

Users find complex implementation challenging, needing time and developer assistance, with inadequate support to ease the process.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Developer and configuration engineer implemented Conga CPQ"

What do you dislike about Conga CPQ?

A complex solution, takes time to learn it. Customizations requires a developer. Support is not great.

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Verified User in Computer Software

Mid-Market (51-1000 emp.)

8/22/2018

"Widely used tool for sales"

4/5

What do you like best about Conga CPQ?

Easy to use once you get some training under your belt Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Not user friendly at first, but then you get the hang of it once you use it a few times. Sometimes quotes dont come out right Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

1/2/2018

"Apptus is simple to use with a clean interface"

3.5/5

What do you like best about Conga CPQ?

It's user friendly and has all products nicely organized so users know where to find them, it calculates pricing for you, and integrates with Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Perhaps it's my internet, but sometimes it seems to load the next screen slowly. Or if you click on products too quickly before the previous product saved, you may get an "Undefined Error." Review collected by and hosted on G2.com.

Recommendations to others considering Conga CPQ:

Apptus is simple to use, it's configurable to your own organization and the products you sell, it has a simple interface. Review collected by and hosted on G2.com.

What problems is Conga CPQ solving and how is that benefiting you?

Apptus is how we quickly and easily select and price out products for our proposals - it's easy to use - and gets the job done. Love being able to edit several times before I'm ready to "finalize." Review collected by and hosted on G2.com.

James C.

Global Salesforce Lead for Trimble Buildings Group

Enterprise (> 1000 emp.)

12/12/2017

"Apttus Review"

0/5

What do you like best about Conga CPQ?

Their angular interface is modern looking, but not really modifiable. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

It's not intuitive, it's hard to set up, it's expensive, it's not user friendly, and I don't find that it is a scalable solution. Review collected by and hosted on G2.com.

Recommendations to others considering Conga CPQ:

Don't buy it. It's hard to install, it's expensive over the long term, and their sales support is not really that helpful. Review collected by and hosted on G2.com.

What problems is Conga CPQ solving and how is that benefiting you?

Getting quotes generated and into Salesforce and then pushed to Oracle. But I wouldn't say we "realized them" so much as "Forced it to work." Review collected by and hosted on G2.com.

Alejandro C.

Sales Enablement Leader

Enterprise (> 1000 emp.)

10/24/2017

"Gets the job done easily"

3.5/5

What do you like best about Conga CPQ?

Ease of use. It was honestly not hard to have reps trained on using it properly. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Integration with SFDC was a bit chunky. Not sure if this has to do with APTTUS to be honest or with SFDC. Truth be told, getting things done in SFDC can be cumbersome when they are not native. Apptus CPQ did a good job though. I believe part of the integration problems had to do probably with both tools. We use both. Review collected by and hosted on G2.com.

Recommendations to others considering Conga CPQ:

This is a very good tool, it gets the job done and makes reps more productive as they use it. I liked it and recommend it. Review collected by and hosted on G2.com.

What problems is Conga CPQ solving and how is that benefiting you?

Every ISR on my past team used the tool to quote to both direct customers and partners. The ease with which they would go through the tool and produce executable quotes was key to speed-up the closing process of deals in a high-velocity model. As we worked on a layered indirect sales model we basically had three types of customers: a) end-customers to which ISRs would sell directly. b) partners or resellers who would buy directly from us and re-sell to their end-customers and c) other reps to whom we helped with back-office or supported through more complex or longer sales processes. CPQ became utterly important when we understood that we needed both speed and ease of use to be able to answer to as many customers as we had pinging us for quotes. Both partners / resellers and sales reps had other tools but because my team was used to working at a faster pace, they preferred getting quotes from us instead. We were able to do that mostly because of CPQ. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/1/2018

"Good Tool To USe"

5/5

What do you like best about Conga CPQ?

Ease of use for configuration. Easy to manage and maintain using configurable options and rules. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

I dislike the speed and the Implementation Expertise. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

11/1/2017

"Very flexible and extinsible but not great out of the box"

3.5/5

What do you like best about Conga CPQ?

The product has great extensibility if you have a development team on staff. Looking at the solution and knowing that we would need to improve our own processes over time, it offered those capabilities to do so. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

The out of the box functionality is limited and the development resources available through Apttus are a large cost. As we started to grow our needs, we quickly discovered that we could not possibly continue to use even the customizations that we completed. We are needing to look at doing a total overhaul just to pivot our capabilities a little bit. Review collected by and hosted on G2.com.

Recommendations to others considering Conga CPQ:

Make sure you factor in all of your costs when performing the implementation. If you expect that Apttus out of the box will be a good solution for your organization, it is possible if you are fairly immature in your CPQ needs. As you develop your needs, you wil llikely find that you will need to do quite a bit of development. Review collected by and hosted on G2.com.

What problems is Conga CPQ solving and how is that benefiting you?

Improve the overall sales process. We have improved our time to quote. Our goal was to improve our ability to deliver to the internal and external clients quickly. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

11/15/2017

"Quotes made easy"

4/5

What do you like best about Conga CPQ?

Once i learned how to use Apptus CPQ i didn't need to rely on sales operations to get an approved quote for a customer. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Sometimes it feels clunky and hangs, but that may have more to do with our network bandwidth at times Review collected by and hosted on G2.com.

Recommendations to others considering Conga CPQ:

i don't really know the other tools out there as i've only had experience with this CPQ, but BMC typically chooses the best of breed tools for their employees so I have to imagine this is a high class solution that won't get you fired for implementing! Review collected by and hosted on G2.com.

What problems is Conga CPQ solving and how is that benefiting you?

quick turnaround time getting quote to customer Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

4/28/2018

"Great product "

3/5

What do you like best about Conga CPQ?

I use this product everyday and love it. It makes my job so much easier and keeps things organized Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Nothing. I love everything about it love it love it Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

12/13/2017

"Apttus Review"

4.5/5

What do you like best about Conga CPQ?

I think apptus is a pretty good product for quote configuration and contracting. I think it is easy to use for product configuration, following set configuration rules, discounting, and approval workflow. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

There seems to be a good amount of times when we experience some issues with some of the skus not loading properly in Apptus. This could be an internal problem, but it happens too frequently for it to be likely. Overall there could be a few steps skipped or standardized to eliminate the time it takes to configure a product. Review collected by and hosted on G2.com.