The G2 on Conga CPQ

Conga CPQ Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Conga CPQ, seamlessly integrating with existing platforms and customizable workflows. (6 mentions)

Users appreciate the seamless integrations of Conga CPQ with various platforms, enhancing flexibility and ease of use. (5 mentions)

Users appreciate the easy integrations of Conga CPQ, seamlessly connecting with platforms like Salesforce to enhance productivity. (3 mentions)

Users value the flexibility of Conga CPQ for customizations, enhancing operations and adapting to unique business needs. (3 mentions)

Users value the advanced pricing functionality of Conga CPQ, enhancing customization and flexibility for managing quotes. (3 mentions)

Users value the seamless integration and customization of Conga CPQ, enhancing their sales processes effectively. (2 mentions)

Users find difficult customization with Conga CPQ time-consuming and often require a developer for effective implementation. (3 mentions)

Users face limited customization options with Conga CPQ, often requiring developer assistance for tailored solutions. (3 mentions)

Users report slow performance with Conga CPQ, leading to inefficient contract generation and processing delays. (3 mentions)

Users find the license cost expensive, leading to high implementation and operational expenses for Conga CPQ. (2 mentions)

Users find a lack of guidance in Conga CPQ, hindering their ability to utilize its full potential. (2 mentions)

Users find complex implementation challenging, needing time and developer assistance, with inadequate support to ease the process. (1 mentions)

Top Pros or Advantages of Conga CPQ

1. Ease of Use

Users value the ease of use of Conga CPQ, seamlessly integrating with existing platforms and customizable workflows.

See 6 mentions

See Related User Reviews

Manjunath V.

Enterprise (> 1000 emp.)

4.0/5

"Conga for Life Insurance Quote Management"

What do you like about Conga CPQ?

Conga brings lot of ease and flexibility in managing life insurance qoute management process. We are integrated conga to our salesforce crm applicatio

Mounika Y.

Mid-Market (51-1000 emp.)

5.0/5

"Review on Conga CPQ"

What do you like about Conga CPQ?

It is ease to use and to integrate, Conga CPQ integration with Saleforce and Other Cloud-based platforms are seemless. It allows us to be customized t

2. Integrations

Users appreciate the seamless integrations of Conga CPQ with various platforms, enhancing flexibility and ease of use.

See 5 mentions

See Related User Reviews

Manjunath V.

Enterprise (> 1000 emp.)

4.0/5

"Conga for Life Insurance Quote Management"

What do you like about Conga CPQ?

Conga brings lot of ease and flexibility in managing life insurance qoute management process. We are integrated conga to our salesforce crm applicatio

Mounika Y.

Mid-Market (51-1000 emp.)

5.0/5

"Review on Conga CPQ"

What do you like about Conga CPQ?

It is ease to use and to integrate, Conga CPQ integration with Saleforce and Other Cloud-based platforms are seemless. It allows us to be customized t

3. Easy Integrations

Users appreciate the easy integrations of Conga CPQ, seamlessly connecting with platforms like Salesforce to enhance productivity.

See 3 mentions

See Related User Reviews

Ebonee W.

Mid-Market (51-1000 emp.)

4.5/5

"I think we are under utilizing Conga in our org"

What do you like about Conga CPQ?

Generally the ease of use, it integrates well with our current custom platform build.

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Generating contracts through Conga"

What do you like about Conga CPQ?

It's easy to use and can directly generate contracts from the pipeline through integration with the CRM. Convenient to use every time.

4. Flexibility

Users value the flexibility of Conga CPQ for customizations, enhancing operations and adapting to unique business needs.

See 3 mentions

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Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Developer and configuration engineer implemented Conga CPQ"

What do you like about Conga CPQ?

Flexible for customizations. Has advanced Pricing functionality.

Manjunath V.

Enterprise (> 1000 emp.)

4.0/5

"Conga for Life Insurance Quote Management"

What do you like about Conga CPQ?

Conga brings lot of ease and flexibility in managing life insurance qoute management process. We are integrated conga to our salesforce crm applicatio

5. Pricing Optimization

Users value the advanced pricing functionality of Conga CPQ, enhancing customization and flexibility for managing quotes.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Developer and configuration engineer implemented Conga CPQ"

What do you like about Conga CPQ?

Flexible for customizations. Has advanced Pricing functionality.

Sunil Kumar S.

Enterprise (> 1000 emp.)

5.0/5

"Technical Architect - Conga CPQ"

What do you like about Conga CPQ?

Advanced pricing and discounting, Integration with Salesforce,Document Generation, Good Customer Support, Easy to use

6. Customer Relationship Management

Users value the seamless integration and customization of Conga CPQ, enhancing their sales processes effectively.

See 2 mentions

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Sunil Kumar S.

Enterprise (> 1000 emp.)

5.0/5

"Technical Architect - Conga CPQ"

What do you like about Conga CPQ?

Advanced pricing and discounting, Integration with Salesforce,Document Generation, Good Customer Support, Easy to use

Mounika Y.

Mid-Market (51-1000 emp.)

5.0/5

"Review on Conga CPQ"

What do you like about Conga CPQ?

It is ease to use and to integrate, Conga CPQ integration with Saleforce and Other Cloud-based platforms are seemless. It allows us to be customized t

Top Cons or Disadvantages of Conga CPQ

1. Difficult Customization

Users find difficult customization with Conga CPQ time-consuming and often require a developer for effective implementation.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Developer and configuration engineer implemented Conga CPQ"

What do you dislike about Conga CPQ?

A complex solution, takes time to learn it. Customizations requires a developer. Support is not great.

Ebonee W.

Mid-Market (51-1000 emp.)

4.5/5

"I think we are under utilizing Conga in our org"

What do you dislike about Conga CPQ?

I think we have a lot of room to grow, I don't think we are taking advantage of the knowledge base and trainings to make sure we are taking full advan

2. Limited Customization

Users face limited customization options with Conga CPQ, often requiring developer assistance for tailored solutions.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Developer and configuration engineer implemented Conga CPQ"

What do you dislike about Conga CPQ?

A complex solution, takes time to learn it. Customizations requires a developer. Support is not great.

Ebonee W.

Mid-Market (51-1000 emp.)

4.5/5

"I think we are under utilizing Conga in our org"

What do you dislike about Conga CPQ?

I think we have a lot of room to grow, I don't think we are taking advantage of the knowledge base and trainings to make sure we are taking full advan

3. Slow Performance

Users report slow performance with Conga CPQ, leading to inefficient contract generation and processing delays.

See 3 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Game changer"

What do you dislike about Conga CPQ?

Stability and processing time should be improved

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Generating contracts through Conga"

What do you dislike about Conga CPQ?

It can take a while to generate the contract and might sometimes not work out as efficiently.

4. Expensive

Users find the license cost expensive, leading to high implementation and operational expenses for Conga CPQ.

See 2 mentions

See Related User Reviews

Manjunath V.

Enterprise (> 1000 emp.)

4.0/5

"Conga for Life Insurance Quote Management"

What do you dislike about Conga CPQ?

Conga lags bot in technical support, product documentation. Since resources are limited implementation cost is getting high and operational cost spike

Sunil Kumar S.

Enterprise (> 1000 emp.)

5.0/5

"Technical Architect - Conga CPQ"

What do you dislike about Conga CPQ?

Performance issues, Customization challenges, Expensive license cost

5. Lack of Guidance

Users find a lack of guidance in Conga CPQ, hindering their ability to utilize its full potential.

See 2 mentions

See Related User Reviews

Ebonee W.

Mid-Market (51-1000 emp.)

4.5/5

"I think we are under utilizing Conga in our org"

What do you dislike about Conga CPQ?

I think we have a lot of room to grow, I don't think we are taking advantage of the knowledge base and trainings to make sure we are taking full advan

Mounika Y.

Mid-Market (51-1000 emp.)

5.0/5

"Review on Conga CPQ"

What do you dislike about Conga CPQ?

Conga Services team would have more responsive and reliable to offer customized solutions. The Conga CPQ trainings are hgh level, which don't cover al

6. Complex Implementation

Users find complex implementation challenging, needing time and developer assistance, with inadequate support to ease the process.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Developer and configuration engineer implemented Conga CPQ"

What do you dislike about Conga CPQ?

A complex solution, takes time to learn it. Customizations requires a developer. Support is not great.

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Balaji N.

Application Development Analyst

Mid-Market (51-1000 emp.)

9/28/2022

"Conga CPQ - Best sales improvement tool!!"

5/5

What do you like best about Conga CPQ?

It helps the salesreps to increase the speed of the sales process by knowing their pain points and implementing a solution around that problem. The Cart UI, features and the ability to make complex customization helps creating a robust sales system using CongaCPQ.

Also loved implementing product & pricing, PAR rules, Forms/template creation, Bundles,etc. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

When there is integration with external systems, the procesing of cart sometimes ends up getting stuck, or in a loop and takes unusually long time to complete the Pricing process. Review collected by and hosted on G2.com.

Matt F.

Corporate Counsel

Mid-Market (51-1000 emp.)

8/31/2022

"Turn time on delay cut dramatically"

5/5

What do you like best about Conga CPQ?

The fact that it works as intended. Quotes are created and uniform contracts sent out without unnecessary effort or delay. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Nothing. This product has a specific purpose and works great for that purpose. Review collected by and hosted on G2.com.

Luisa S.

Business Application Specialist

Enterprise (> 1000 emp.)

8/30/2022

"Business Analyst Specialist"

3.5/5

What do you like best about Conga CPQ?

Conga Billing and Cpq proposal, is more important for our business Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Is no fast, more time the system is complicated for our sales Review collected by and hosted on G2.com.

Evelyn S.

Business systems manager

Enterprise (> 1000 emp.)

8/30/2022

"Business systems manager"

3.5/5

What do you like best about Conga CPQ?

Shopping cart is ver nice. It works nice Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Processing time is crazy too long. I don't like this. Review collected by and hosted on G2.com.

Harrison P.

Salesforce Administrator and Digital Marketing Strategist

Mid-Market (51-1000 emp.)

8/10/2021

"Great Software for Generating Quotes! Extremely Useful!"

4/5

What do you like best about Conga CPQ?

We've been able to integrate it into our Salesforce platform and it has been extremely helpful. It syncs up seamlessly and we rarely face any issues when we are generating our quotes.

I, personally, didn't test out other CPQ quote generation tools, but I know our executives reviewd other options and still believed Conga was the best tool for us. We use it every day and I, as an admin, never hear any issues from our users related to Conga or our quotes. It is firmly in place with our CPQ model and I believe we will continue to use it for the forseeable future. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

There aren't any dislikes I have related to Conga. Sometimes, we have troubleshooting issues, but that is related to our Salesforce and not Conga. It's a pretty unique and awesome sotware. Review collected by and hosted on G2.com.

Recommendations to others considering Conga CPQ:

I would definitely use it. We've found it very useful for our organization and don't have any serious complaints with the software. It has already been very benificial and I wasn't involved in the setup, but I believe we have already gotten our return on our investment because it is so customizable and we are able to get quotes to our customers in a much more fast-paced manner. Review collected by and hosted on G2.com.

What problems is Conga CPQ solving and how is that benefiting you?

We had issues getting Users to completely use our Salesforce platform, because they thought it was too complicated. However, now they see it as extremely useful and I believe it has made us more profitable as we can get more quotes out the door and to our customers.

We have two separate business units and we already have it in place for one and we are about to set it up for the other business unit. I will be involved in that integration and I am looking forward to getting the softwares to integrate and communicate. I wasn't involved in the first integration, but I had to help our users get accustomed to the software and I don't believe we ran into any serious issues since we went live with the product. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

8/30/2022

"Conga CPQ"

4/5

What do you like best about Conga CPQ?

We can have 10k quote lines.

The ease of disability. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

I would like to see discount matrices on the QLE page so that sales rep can easily upsell.we dont have that feature as of now. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Enterprise (> 1000 emp.)

8/30/2022

"CPQ review"

4/5

What do you like best about Conga CPQ?

potentialities, configurability and flexibility Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

performances and technical support analysis when it comes to integration issues Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

8/30/2022

"Conga CPQ handles some of the more complex requirements from business users with ease."

4.5/5

What do you like best about Conga CPQ?

The grid cart feature with groupings is great Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

The cart performance when there are custom business rules. Review collected by and hosted on G2.com.

Diego C.

Small-Business (50 or fewer emp.)

6/11/2020

"An adaptable and total system that helped us achieve increased productivity"

4/5

What do you like best about Conga CPQ?

We can have minimal time to quote prices, which helped to generate profits and also improve the customer experience offering for the sales group, taking little time to create a large quote. With Apttus, the timeframe for the price estimate dropped significantly the work done by a huge quote, with the data being kept regularly throughout the process. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Resource efficiency and performance in handling large data sets are fantastic. The members of the Sales, Professional Customer Service group are impressive and are available for any assistance. Makes us satisfied with the service of the program. Review collected by and hosted on G2.com.

Recommendations to others considering Conga CPQ:

Apttus CPQ is a fantastic option, and its features are reallocated ahead of the competition. Certainly implementing it correctly with the department that needs the right execution speed makes a difference. Review collected by and hosted on G2.com.

What problems is Conga CPQ solving and how is that benefiting you?

Another product tested by us, presented difficulties in relation to the accuracy of data and quotation prices, which caused distrust and also did not take advantage of the total sales capacity. With the lack of capacity to deal with complicated price scenarios, such as structure arrangements, several contractual cuts in prices and discount rates and renewal fees were decreasing. Review collected by and hosted on G2.com.

Helvecio M.

Small-Business (50 or fewer emp.)

5/26/2020

"Improved capability to rate complex offers"

3.5/5

What do you like best about Conga CPQ?

Prior to Apttus, we utilized a hands-on procedure to set up items and calculate rates while giving quotes to customers. This procedure was not regular, it was very difficult, intricate, high-maintenance, as well as error vulnerable. We likewise did not have the capability to methodically track the progression of the quote with arrangements with the customer as well as assess the effect of settlements on the final outcome. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Advanced process might be made simpler. Intricate price cut authorization regulations are difficult to carry out. When we require it, Apttus CPQ has more than what we need however we're glad to recognize its there for. Review collected by and hosted on G2.com.

Recommendations to others considering Conga CPQ:

If your firm is big and also deals are complicated then Apttus is the appropriate device to make use of. If the items that you market are not also complicated you can probably utilize salesforce's native capability. Review collected by and hosted on G2.com.

What problems is Conga CPQ solving and how is that benefiting you?

With Apttus CPQ, we were able enhance the item and streamline proposition, rates as well as setup production as well as monitoring procedure. We also effortlessly integrated this with our existing sales and agreement generation procedures. Our sales group now has the capacity to set up product deals in a constant fashion with improved effectiveness, and also have the ability to track as well as improve associated sales metrics. Review collected by and hosted on G2.com.