CommentSold Features

Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience

Ability to display and manage photos, 3D views, videos etc for each product

Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc

Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.

Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart.

Provides tools to drive traffic to pages via organic search

Ability to add/update products, product pricing, product information and other content included on eCommerce site.

Ability to all users select options to configure the product or select product options. For example, color, size, etc.

Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting

Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.

Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies.

Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions.

Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality.

Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time.

Functionality to allow users to process returns/refunds either via self service or contacting customer service.

Displays inventory levels of products in real time. Displays inventory by location if required.

Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up.

Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel.

Features that enable customers to easily to shop for products using a mobile device.

Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform.

Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support.

Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels

Enables customers to update their own user information, settings and preferences.

Provides standard and ad-hoc reporting ability to meet business requirements

Software provides appropriate tools and certifications to protect against fraud and malicious attacks

Provides ability to control editing rights by product category, geography etc.

Enables store or site to provide the same user experience in all browsers and browser versions.

Software performs well and runs with minimal unscheduled downtime

Monitor the behavior of website and online store visitors

Ability to target website visitors based on behavioral patterns

Recommend products based on order history and online behavior

Deliver messages targeted at buyers who are about to leave an online store

Integrate personalized content and recommendations on websites

Define customized email templates which are sent automatically

Include personalization features that are mobile-friendly and responsive

Easily digestible visual representations of data collected by the platform.

Ability to disconnect the front office from the back office of an e-commerce platform

Provide APIs that allow for interaction with RESTful web services

Capture and manage data from multiple sources and syncronize it with the front end and back end

Allows developers to customize the platform using multiple programming languages

Include prebuilt integrations with multiple systems such as ERP and CRM

Manages multiple types of social content such as text, documents, videos, and images

Allows users to migrate content and product data from other systems such as Product information Management (PIM)

Include workflows and rules for content sharing and publishing

Provide features or integrate with sfotware to manage user-generated content (UGC)

Allows users to live stream content, which can be recorded and replayed on demand

Support engagement on multiple channels such as email, phone, and in-store

Provide pesonalization options such as dynamic templates, localized content, amd recommendations

Provides chatbots and intelligent assistants for conversational commerce

Include rules and workflows for moderation of social engagement

Allow users to broadcast live video and audio content for audience

Allow users to answer customer's queries in live chat discussions

Enable users to host a live stream directly on social media and sell products there

Create meaningful interactions by allowing user to host one-to-one product demonstration

Support engagement on multiple channels such as email, phone, YouTube, the product's website, and social media

Allow audience to invite others to the stream by sharing on social media

Enable users to host product demos using live video and audio

Provide coupons or discounts that are available exclusively on social media

Manage shoppable content such as images or videos that buyers can click to access a store

Utilize augmented reality (AR) and virtual reality (VR) technology to engage with social media users

Create social stores and customizable branded landing pages

Analyze social media sales to determine which products sell better

Monitor social media interactions to identify consumer trends

Track the performance of marketing campaigns and social media advertising

Collect user data, such as a name and a phone number from your online customers in real-time

Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health

Enable tracking and enhancing the effectiveness of performance marketing campaigns to drive targeted traffic to relevant streams

Analyze sales through live commerce to determine which products sell better

Allow anyone watching a live stream to easily add items to a shopping cart

Support live commerce platform to easily integrate with company's social media

Provide specific insights to measure sales and brand marketing performance during live streaming

Support integration with campaign management tool to create, deploy and optimize performance marketing campaigns through live commerce platforms

Allow integration with clients CRMs & Data Platforms for CRM marketing, Performance marketing automation etc.

Allow live stream in high-resolution using a professional DSLR or a smartphone to shoot and record live videos presented by presenters or influencers

Allow customization of live selling experience with flexible APIs

Utilize social media live-streaming capabilities and shoppable features to live sell products

Acquire and distribute qualified leads during live video/chat to sales agents in real-time

Support hosting live selling broadcast on brand's own e-commerce platform

Provides the ability to generate 3D renderings from a text prompt.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting