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Pricing

Pricing provided by Comments Analytics.

Free

Free Trial
50 Queries

Starter

$39.00
1000 Queries

Comments Analytics Media

Comments Analytics Demo - Bulk Category Extraction page
Users can upload their bulk data for category extraction and get their comments categorized into 7 categories including, Feedback, Pricing, Question, Personal Experience, Suggestion, Functionality, and Other. The Excel download button is provided to download all the category information in a file.
Comments Analytics Demo - Bulk Sentiment Analysis page
On this page, the users can see the history and details of their sentiment analysis bulk requests on the chart and table. They can compare the value of positive, negative, and neutral of their import bulk on the chart. The Excel report of their bulk requests is available to download on this page.
Comments Analytics Demo - Bulk Keyword Extraction page
Users can import their large files as a Bulk request and get the analytics chart of their keywords on this page. The top 10 most frequents keywords with count and corresponding sentiment are available on this page. The word cloud in the important information is accessible for users. The Excel dow...
Comments Analytics Demo - Client Dashboard Home
Show your current credit and active plan. The credit usage diagram for month and week are available. The list of services is also located on the left side of the dashboard.
Comments Analytics Demo - Bulk Import Methods
Various Import methods are available in Comments Analytics Bulk service to import a large file as a Bulk Requests. The methods include JSON file, Google Spreadsheet, Excel CSV file, and Excel XLSX file.
Comments Analytics Demo - Categories Description Page
Available Categories List for comments including Suggestion, Feedback, Question, Pricing, Personal Experience, Functionality and Others
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Comments Analytics Reviews (23)

Reviews

Comments Analytics Reviews (23)

4.8
23 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its accurate sentiment analysis and user-friendly interface, which facilitate effective feedback interpretation and decision-making. The ability to extract key themes and categorize comments enhances understanding of customer opinions, making it a valuable tool for businesses. However, some users noted the absence of certain features, such as a heat map.

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Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Keyword extraction"
What do you like best about Comments Analytics?

Keyword extraction from comments analytics can significantly benefit my business in various ways. Firstly, it allows for efficient data processing, enabling you to quickly identify the most relevant and frequent topics mentioned in customer feedback. This can lead to better understanding of customer needs and preferences, providing valuable insights for product development and marketing strategies. Secondly, it streamlines the sentiment analysis process, helping you gauge public opinion about my products or services more accurately. By analyzing the most common keywords, I can pinpoint areas of strength and weakness, allowing for targeted improvements and proactive customer service. Thirdly, keyword extraction can enhance market research efforts by identifying emerging trends and customer concerns, keeping your business ahead of the competition. This can lead to more effective advertising campaigns and content strategies, tailored to address the most pressing customer interests. Overall, integrating keyword extraction into your comments analytics process can lead to more informed decision-making, improved customer satisfaction, and increased business growth. Review collected by and hosted on G2.com.

What do you dislike about Comments Analytics?

Comments Analytics works perfectly in my experience. Review collected by and hosted on G2.com.

LS
Small-Business (50 or fewer emp.)
"Sentiment Extraction"
What do you like best about Comments Analytics?

I used Comments Analytics to extract sentiments from my large file text. The accuracy and import Excel method is suitable for me to start my Bulk Request and export my result as an Excel file. Review collected by and hosted on G2.com.

What do you dislike about Comments Analytics?

The accuracy and speed of the service for my large text file is promising and have not found any disliked feature. Review collected by and hosted on G2.com.

TH
Small-Business (50 or fewer emp.)
"Sentiment Analysis"
What do you like best about Comments Analytics?

Using a sentiment analysis service in my business has proven invaluable, providing real-time insights into customer sentiments, enabling proactive response to feedback, and ultimately enhancing customer satisfaction and brand perception. Review collected by and hosted on G2.com.

What do you dislike about Comments Analytics?

Using more language besides English to the analysis of sentiment for different comments sources. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Comments Analytics.

Free

Free Trial
50 Queries

Starter

$39.00
1000 Queries

Team

$285.00
10000 Queries
Comments Analytics Features
Tagging
Segmentation
Custom Reports and Dashboards
Thematic Analysis
Sentiment Analysis
Online Reviews
Surveys
Social Media
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Comments Analytics