To date, organizations have lacked an efficient process for gathering, organizing, and analyzing user reports of suspicious emails that may indicate early stages of a cyber attack. Cofense Reporter provides organizations with a simple, cost-effective way to fill this information gap.
Cofense Reporter makes it super simple to report any suspicious emails that are clearly fake/malware or ones that you may be unsure about. Our organization quite frequently sends out phishing emails to test employees, and this tool makes it simple for employees to report these emails. Previously, it wasn't entirely clear how to report a phishing email in Outlook, we would simply delete them.
What do you dislike?
No negatives thus far, the program is super simple to use and integrates well with Outlook.
What problems are you solving with the product? What benefits have you realized?
Cofense provides very helpful metrics in terms of tracking the number of phishing emails that employees receive and lets our security team capture them before there's a broader security breach. It also makes it easy to report suspicious emails to stop more employees from being impacted. We've had individuals fall into the trap of phishing emails, and when working in finance it's especially dangerous to have that happen.
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